Dodge Durango Complaints (1999)

1,967 consumer complaints on file.

#10102519December 10, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WE HAD BEEN HEARING STRANGE NOISES WHEN WE WERE GOING AROUND CORNERS COMING FROM THE WHEELS IN FRONT, WE TOOK IT TO A DODGE DEALERSHIP AND WERE TOLD OUR WHEELS WERE ABOUT TO BREAK OFF AND NEEDED TO REPLACE THE UPPER BALL JOINTS. WE DID THAT AT A BIG EXPENSE TO US AND SINCE HAVE HAD NO PROBLEM WITH THE WHEELS BUT LOTS OF PROBLEMS WITH EVERYTHING ELSE IN THE TRUCK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102535December 10, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
IN THE BEGINING OF NOVEMBER I TOOK MY 1999 DODGE DURANGO INTO THE SHOP TO HAVE A NOISE CHECKED OUT. THE MECHANIC DISCOVERED THAT MY BALL JOINTS WERE ALMOST COMPLETLY WORN OUT. THEY INSTRUCTED ME TO NOT DRIVE IT ON THE HIGHWAY IF I COULD NOT AFFORD TO GET IT FIXED THAT DAY. I DRIVE 30 MILES TO WORK ON THE HIGHWAY EVERYDAY SO I HAD NO CHOICE BUT TO HAVE THEM FIXED. I NOW SEE THAT THE NTSA HAS SUGGESTED A RECALL OF THE 2000-2003 DURANGOS, WHY ISN'T THE 1999 DURANGO INCLUDED?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103506December 10, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
CONSUMER TOOK VEHICLE TO DEALER FOR A FRONT END ALIGNMENT. CONSUMER WAS TOLD THAT THE FRONT END ALIGNMENT COULD NOT BE PERFORMED BECAUSE THE BALL JOINTS WERE BAD. LATER, CONSUMER TOOK THE VEHICLE TO A CHRYSLER DEALERSHIP, AND WAS TOLD THAT THE BALL JOINTS WERE WITHIN SPECIFICATIONS, AND WOULD NOT REPLACE THEM. CONSUMER CONTACTED A FEW OTHER AFTER MARKET ALIGNMENT SHOPS, AND WAS TOLD THAT THE BALL JOINTS WERE BAD AND AN ALIGNMENT COULD NOT BE PERFORMED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103507December 10, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
VEHICLE FAILED TO PASS STATE INSPECTION BECAUSE NORTH CAROLINA STATE DEEMED IT UNSAFE DUE TO DEFECTIVE UPPER BALL JOINTS. THE UPPER BALL JOINTS WERE REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102538December 10, 2004
STEERING:LINKAGES:TIE ROD ASSEMBLY
I HAVE HAD MY 1999 DURANGO FOR FOUR YEARS. I HAVE SEEN A FAILURE OF MY FRONT-END BALL JOINT. IS THIS PROBLEM FOR 1999 AS WIDE-SPREAD AS THE 2000-2004 MODELS?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102539December 10, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I HAVE A 1999 DODGE DURANGO.ON MAY 11, 2004 I HAD TO REPLACE UPPER AND LOWER BALL JOINTS. THE MECHANIC SAID I WAS IN DANGER OF HAVING AN ACCIDENT IF I DIDN'T REPLACE THEM. I BELIEVE THEY WERE DEFECTIVE AND THE 1999 MODELS SHOULD BE INCLUDED IN THE RECALL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103529December 10, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE DRIVING 45 MPH CONSUMER HEARD A LOUD SQUEAKING NOISE COMING FROM THE FRONT. SUDDENLY THE VEHICLE VIBRATED UNCONTROLLABLY. VEHICLE WAS TAKEN TO THE DEALER, AND THE MECHANIC DETERMINED THAT THE UPPER BALL JOINTS NEEDED TO BE REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103531December 10, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE DRIVING AT LOW SPEEDS CONSUMER HEARD A LOUD KNOCKING NOISE COMING FROM THE FRONT AND VEHICLE VIBRATED UNCONTROLLABLY. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC REPLACED BOTH FRONTAL UPPER AND LOWER BALL JOINTS. HOWEVER, THE PROBLEM RECURRED, AND MECHANIC DETERMINED THAT THE UPPER BALL JOINTS NEEDED TO BE REPLACED AGAIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102584December 10, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, STEERING:LINKAGES:TIE ROD ASSEMBLY
ANNUAL INSPECTION OF 1999 DURANGO "FAILED" DUE TO UNSAFE BALL JOINTS AND TIE-RODS. BALL JOINTS AND TIE RODS REPLACED AT MY OWN PERSONAL COST.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103545December 10, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
A COUPLE OF WEEKS AGO CONSUMER NOTICED STEERING FAILURE. STEERING WHEEL BECAME VERY LOOSE. HE THEN TOOK THE VEHICLE TO DEALER TO GET IT SERVICED, AND MECHANIC DETERMINED THAT THE FAILURE IN STEERING WAS DUE TO BALL JOINTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103546December 10, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE DRIVING 30 MPH CONSUMER HEARD A LOUD SQUEAKING NOISE COMING FROM THE FRONT. SUDDENLY, THE VEHICLE JERKED AND VIBRATED UNCONTROLLABLY. MECHANIC INSPECTED THE VEHICLE AND DETERMINED THAT BOTH FRONTAL UPPER BALL JOINTS NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102621December 10, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I HAVE A 1999 DODGE DURANGO WHICH HAD BOTH UPPER BALL JOINTS REPLACED LAST SUMMER. THEY WERE ABOUT TO FAIL. WHY DOES THE RECENT DURANGO BALL JOINT RECALL ONLY COVER THE YEARS 2000 TO 2003? MY VEHICLE OBVIOUSLY SUFFERED FROM THE SAME DEFECT. WHAT CAN I DO TO RECLAIM THE COST OF THIS REPAIR ($400)?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102624December 10, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
FRONT END OF MY 1999 DURANGO, WHICH ONLY HAS 71,862 MILES, IS MAKING A CLUNKING NOISE WHEN TURNING CORNERS OR GOING THROUGH DIPS IN THE ROAD. I CHECKED THE FRONTEND IF THE VEHICLE WHILE ON A JACK AND FOUND THAT THE LEFT FRONT WHEEL ASSEMBLY - POSSIBLY THE BALL JOINTS - MOVED DAMATICALLY COMPARED THE THE RIGHT SIDE. I FEEL THAT THERE IS A POTENTIAL PROBLEM THAT THE FRONT END ASSEMBLY MY BREAK OFF IF THE RIGHT SET OF CIRCUMSTANCES OCCUR. I READ TODAY THAT DURAGNO'S FROM 2000-2004 ARE BEING RECALLED FOR THE SAME TYPE OF PROBLEM WITH THE FRONT END. O YOU THINK THAT MY VEHICLE SHOULD BE COVERED FOR REPAIR UNDER A FACTORY DEFECT ALSO? THIS VEHICLE DOES NOT HAVE . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102626December 10, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, STEERING:LINKAGES:TIE ROD ASSEMBLY
NOISE COMING FROM FRONT SUSPENSION,TIRES WEARING INCORRECTLY. DURING A REALIGNMENT IT WAS DISOVERED THAT THE TOP BALL JOINTS AND INNER TIE RODS WERE VERY BADLY WORN AT 36,000 MILES. REPLACED THE TOP BALLS JOINTS,INNER TIE RODS,ALIGNMENT AND TIRES. $1200 REPAIR CHARGES FOR A FAIRLY NEW VEHICLE. ALLS JOINTS DO NOT WERE OUT THAT QUICKLY. DESIGN ISSUE OR BAD PARTS,I'D LIKE TO KNOW WHICH.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103554December 10, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
A LOUD KNOCKING NOISE WAS HEARD COMING FROM THE FRONT. CONSUMER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT BOTH FRONT DRIVER'S SIDE AND PASSENGER SIDE BALL JOINTS NEEDED TO BE REPLACED DUE TO CORROSION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102629December 10, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
FAILURE OF BALL JOINTS ON 1999 DODGE DURANGO WITH ONLY 41,811 MILES, FREQUENT COMPLAINTS DURING WARANTY PERIOD AND DEALER WAS UNABLE TO SOLVE THE PROBLEM SHORTLY AFTER WARRENTLY EXPIRED I WAS HIT WITH A BIG BILL TO REPLACE THE DEFECTIVE BALL JOINTS ON A 1999 DODGE DURANGO. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102639December 10, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I AM LETTING YOU KNOW THAT MY DODGE DURANGO 1999 HAS BEEN DIAGNOSED WITH THE BALL JOINTS WHICH NEED REPLACING, BACK IN THE BEGINNING OF THE YEAR I FILED THE SAME COMPLAINT ABOUT IT AND AM INTERESTED IN KNOWING WHAT CAN BE DONE BEING THAT SEVERAL OF THE SAME VEHICLES HAVE THIS PROBLEM AND ARE CONSISTANT WITH THE SAME MODEL OF VEHICLE THAT I HAVE. I FEEL AS THOUGH I PUT MY CONFIDENCE IN PURCHASING THIS VEHICLE AND WOULD NOT HAVE TO WORRY ABOUT ANY SAFETY ISSUES AND NOW I DO. THIS TO ME IS A FAILURE IN PARTS ON MY VEHICLE. I HAVE NOT HAD FAILURES WITH THE WHEELS FALLING OFF BUT HAVE BEEN NOTIFIED BY OUR MECHANIC THAT THEY WILL HAVE TO BE REPLACED SOON OTHERWISE WE WILL HAVE BIGGER PROBLEMS. JUST WANT TO BE ADVISED IF THE MANUFACTURER IS GOING TO ADDRESS THIS PROBLEM WITH THIS MODEL? THE DATE I HAVE ENTERED IS A DATE IN WHICH I BELIEVE IS ABOUT THE TIME THAT I HAVE RESPONDED WITH THIS CONCERN ON MY VEHICLE. THE MEDIA HAD REPORTED THIS PROBLEM ON THE NATIONAL NEWS AND AT THE TIME I DID NOT KNOW HOW TO GO ABOUT GETTING THE INFO TO THEM THAT I INDEED HAVE THE SAME PROBLEM WITH MY VEHICLE AND WAS INTERESTED IN KNOWING WHAT THE MANUFACTURER WAS GOING TO DO IN REGARDS TO THIS?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103454December 9, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
THE CONSUMER WAS RUN OVER BY HER OWN VEHICLE WHILE STANDING BEHIND IT. SUDDENLY THE VEHICLE SLIPPED OUT OF PARK AND INTO REVERSE. THIS WAS DUE TO THE INTER-LOCKING BRAKE TRANSMISSION. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10102382December 8, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
THE BALL JOINTS ON MY 1999 DODGE DURANGO ARE FAILING AND ARE IN NEED OF REPLACEMENT. I HAVE NOTICED THE SYMPTOMS OF THE FAILURE OVER THE PAST 20-30,000 MILES. MY VEHICLE HAS ONLY 80,000 MILES ON IT. THIS IS A VERY EXPENSIVE REPAIR THAT I CAN'T AFFORD TO MAKE AT THIS TIME. I'VE BEEN READING NUMEROUS REPORTS THAT HAVE COMPLAINED ABOUT THIS EXACT SAME ISSUE. I'M HOPING A RECALL WILL BE ISSUED BEFORE SOMETHING TRAGIC HAPPENS TO ME, MY PASSENGERS OR OTHER DRIVERS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099282December 8, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
THE UPPER BALL JOINTS HAD TO BE REPLACED AT 50,000 MILES. CONSUMER STATED THIS WAS LOW MILEAGE. THE DEFECT WAS DISCOVERED WHILE HAVING A FRONT END ALIGNMENT.*AK *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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