Dodge Durango Complaints (1999)

1,967 consumer complaints on file.

#10102838December 13, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
THE DODGE DURANGO WE BOUGHT NEW HAD TO HAVE NEW UPPER BALL JOINTS REPLACED ALONG WITH NEW TIE RODS IN ORDER TO HAVE THE FRONT END ALIGNED PROPERLY. IT HAD BEEN WEARING THE TIRES OUT ON THE OUTER EDGE TOO FAST SINCE NEW. THESE PARTS SHOULD NOT HAVE WORN OUT THAT FAST; INSTEAD THEY WERE DEFECTIVE FROM THE BEGINNING. I BELIEVE THIS IS A DESIGN DEFECT IN ALL THE DODGE DURNAGO. IF YOU DO A RECALL YOU SHOULD NOT START WITH JUST THE 2000 YEAR MODELS; YOU SHOULD START WITH THE1998, THE FIRST YEAR, AND DO EVERY YEAR UP UNTIL THE NEW 2005 MODELS. THE EARLIER DURANGOS ARE JUST AS BAD AS THE LATER ONES ON THIS ITEM. I HOPE YOU TAKE THIS INTO CONSIDERATION WHEN YOU ISSUE YOUR RECALL NOTICE IN THE FUTURE. WE HAD TO HAVE THESE REPLACED AT OUR OWN EXPENSE..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102842December 13, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TOOK VEHICLE IN FOR ROUNTINE ROTATION AND ALIGNMENT OF TIRES. WASN'T ALLOWED TO LEAVE WITH VEHICLE UNTIL THE UPPER BALL JOINTS WERE REPLACED BECAUSE THEY WERE IN SUCH BAD SHAPE. THE VEHICLE HAD BEARLY 40,000 MILES ON IT. HAVE NOW HAD ALL FRONT BALL JOINTS, UPPER AND LOWER REPLACED BECAUSE OF THE BAD WEARING OF THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103650December 13, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE DRIVING 20 MPH CONSUMER HEARD A LOUD SQUEAKING NOISE COMING FROM THE FRONT. VEHICLE VIBRATED UNCONTROLLABLY. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT BOTH FRONTAL UPPER BALL JOINTS NEEDED TO BE REPLACED DUE TO WORN OUT PARTS. *AK....REPLACED ALL UPPER BALL JOINTS AT $446.55. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103653December 13, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TOO MUCH PLAY IN THE STEERING WHEEL WHILE DRIVING 30 MPH OR MORE. VEHICLE WAS TAKEN TO A REPAIR SHOP, AND MECHANIC DETERMINED THAT BOTH UPPER / LOWER BALL JOINTS NEEDED TO BE REPLACED. THE DEALER WAS NOT NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103662December 13, 2004
STEERING:LINKAGES:TIE ROD ASSEMBLY
CONSUMER WAS COMING OUT OF THE DRIVEWAY AND GOING TO THE CORNER, WHILE MAKING A LEFT TURN , THE LEFT WHEEL TIE ROD SNAPPED OUT OF POSITION CAUSING THE VEHICLE TO SLUMP TO THE GROUND. CONSUMER PUSHED THE VEHICLE TO THE CURB, AND CALLED A TOW TRUCK. PROVIDE FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103695December 13, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE DRIVING 45 MPH CONSUMER HEARD A LOUD KNOCKING NOISE COMING FROM THE FRONT. SUDDENLY, VEHICLE VIBRATED UNCONTROLLABLY. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT BOTH FRONTAL UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102756December 12, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
UPPER BALL JOINT MANUFACTURERS DEFECT FOR 1999 DODGE DURANGO SLT 4X4. RECALL WAS RECENTLY ISSUED FOR 2000-2003 DODGE DAKOTA'S AND DURANGO'S, BUT SHOULD ALSO INCLUDE THE 1998 AND 1999 YEARS. ALL YEARS OF THE 1ST GENERATION DURANGO'S USE THE SAME DEFECTIVE BALL JOINTS.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102649December 11, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, STEERING:LINKAGES:TIE ROD ASSEMBLY
BALL JOINT FAILURE - YOUR RECALL DIDN'T GO BACK FAR ENOUGH. THERE ARE THOUSANDS OF COMPLAINTS AND REPLACEMENTS FOR THE 1999 YEAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102655December 11, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
UPPER CONTROL ARM BALL JOINT FAILURE. BOTH SIDES. FIRST FAILURE WITHIN 11K MILES, REPLACED BY DEALER UNDER WARRANTY. SECOND FAILURE AT 56K MILES. BOTH OCCASIONS CAUSED CONCERN WHEN VEHICLE STARTED TO SWERVE ON ROAD DEPENDING ON GRADING OF ROAD. DEALER REFUSED TO ADMIT PROBLEM. LATER STATED THAT CHRYSLER WAS AWARE BUT DIDN'T FEEL THERE WAS A PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102670December 11, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I ALSO HAVE REPLACED LOWER BALL JOINTS ABOUT 1 1/2 YEARS AGO ... IS MY CAR SAFE??? THEY NEED TO INCLUDE THE 1999 IN THE RECALL AS WELL!*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102677December 11, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I HAVE A 1999 DODGE DURANGO THAT MY MECHANIC HAS TOLD ME THAT I NEED NEW BALL JOINTS ETC. THAT IS THE SECOND SHOP THAT HAS TOLD ME THAT. HOWEVER THE RECALL IS ONLY FOR DURANGO'S OF 2000-2003. WHY? I CAN GET YOU A WRITTEN ESTIMATE FROM MY MECHANIC IF NECESSARY. PLEASE ADVISE. CAN I TAKE MY DURANGO IN FOR THE RECALL? I AM CONCERNED ABOUT OUR SAFETY. THANKS, DIANE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102686December 11, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I HAD THE UPPER AND LOWER BALL JOINTS IN MY 99 DURANGO REPLACED 7/03 BY MY SERVICING DEALER. IN 5/04 I AGAIN NEEDED TO REPLACE THE UPPER BALL JOINTS, AGAIN DONE BY MY LOCAL DEALER. I WAS DRIVING AND HEARD A LOUD GRINDING AND SQUEAKING NOISE IN THE FRONT END OF MY VEHICLE ALONG WITH VIBRATION. IT APPEARS THAT ONCE AGAIN I NEED NEW BALL JOINTS. THIS WILL BE THE THIRD TIME IN LESS THAN 2 YEARS I HAVE TO REPLACE THE BALL JOINTS IN MY TRUCK. I WOULD LIKE TO KNOW IF THE 1999 DURANGO WILL BE COVERED IN THE POSSIBLE RECALL CONCERNING DEFECTIVE BALL JOINTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102709December 11, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
UNEVEN TIRE WEAR. IT WAS DETERMINED THAT THE BALL JOINTS NEEDED TO BE REPLACED. ALSO HAVE REPLACED ALL POWER WINDOWS BECAUSE THEY HAVE FAILED. THE ROTORS HAVE BEEN REPLACED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102704December 11, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
THIS PAST SUMMER I TRADED A 1999 DODGE DURANGO AT A LOCAL DEALERSHIP FOR A NEW VEHICLE. APPROXIMATELY A YEAR BEFORE THEN, I HAD TROUBLE WITH THE VEHICLE PULLING TO THE RIGHT AND THE LEFT, AND THE FRONT END WAS POPPING LOUDLY WHEN A SHARP LEFT OR RIGHT TURN WAS MADE. MY WIFE TURNED THE WHEEL SHARPLY TO THE LEFT AND RIGHT WHILE SITTING IN OUR CARPORT, AND THE WHOLE SPINDLE LOOKED LIKE IT COULD DETACH AT ANY MOMENT. I TOOK THE DODGE DURANGO TO THE FIRESTONE SERVICE CENTER AT THE CORTANA MALL IN BATON ROUGE THE NEXT MORNING FOR REPAIR, AND THE STORE MANAGER CALLED ME WITH THE BAD NEWS: UPPER AND LOWER BALL JOINTS WERE GONE. THEY REPLACED THE BALL JOINTS IMMEDIATELY; MY WIFE WAS GOING OUT OF TOWN THE NEXT DAY IN THIS VEHICLE. I UNDERSTAND THERE IS A RECALL OF 2000 AND UP DODGE DURANGOS DUE TO THIS PROBLEM, BUT I RESPECTFULLY ASK YOU TO LOOK INTO OTHER YEAR MODELS AS WELL. I WILL BE WAITING FOR A RESPONSE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102705December 11, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I HEARD OF THE DURANGO/DAKOTA RECALL ON 12-10-2004. I OWN A 1998 DURANGO AND I HAVE REPLACED BALL JOINTS 3 TIMES. I SUBMITTED A COMPLAINT TO THE NHTSA SEVERAL YEARS AGO (ODI NUMBER IS: 10030636) AND HAVE NOT HAD ANY RESPONSES. I DO NOT UNDERSTAND WHY THE 1998, 1999 MODELS WERE NOT INCLUDED IN THE RECALL, ESPECIALLY SINCE THE INITIAL COMPLAINTS OF BAD BALL JOINTS INVOLVED THESE MODEL YEARS. DO I HAVE ANY RECOURSE AT THIS POINT? I STILL HAVE RECEIPTS FOR ALL WORK DONE. THANK YOU. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102739December 11, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER ARM, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT
I OWN A 1999 DODGE DURANGO WHICH HAD TO HAVE THE UPPER AND LOWER BALL JOINTS AS WELL AS THE CONTROL ARMS REPLACED AT A COST OF $1200. AS AN OWNER OF A DURANGO, I DO NOT FEEL THE RECALL SHOULD BE LIMITED TO MODEL YEARS 2000 TO 2003. IT IS EVIDENT THAT THE FAULTY PARTS USED BY DODGE WERE USED IN MODEL YEARS PRIOR TO 2000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102743December 11, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
1999 DODGE DURANGO,4X4, 68,000 MILES. FRONT END COMPNONENTS (UPPER AND LOWER BALL JOINTS) ARE WORN CAUSING KNOCKING NOISE AND UNSAFE DRIVING CONDITION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102507December 10, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I OWN A 1999 DODGE DURANGO. AT 53,000 MILES BOTH UPPER AND LOWER BALL JOINTS HAD TO BE REPLACED DUE TO FAULTY MANUFACTURED BALL JOINTS. MY MECHANICE INFORMED ME THAT THIS IS WAS A DANGEROUS SITUATION WHICH COULD HAVE ENDANGERED EVERYONE IN MY VEHICLE. LUCKILY THE PROBLEM WAS CAUGHT BEFORE BODILY HARM WAS CAUSED. IT WAS A VERY COSTLY REPAIR WHICH I WAS TOLD WHEN I BOUGHT THE VEHICLE AND THE EXTENDED WARRANTY SHOULD HAVE BEEN COVERED. HOWEVER THE DEALERSHIP THAT SOLD THE VEHICLE KNOWING ABOUT THE INHERENT PROBLEM EXCLUDED THE COVERAGE FOR BALL JOINTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102504December 10, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I RECENTLY SAW A REPORT THAT NHTSA WAS ASKING FOR THE RECALL OF 2003 DODGE DURANGO FOR PROBLEMS WITH THE SPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT. I WANT TO REPORT THAT THIS PAST YEAR I HAD TO TAKE MY 1999 DODGE DURANGO IN FOR REPLACEMENT OF ALL 4 BALL JOINTS BECAUSE OF EXCESSIVE WEAR AND DAMAGE. MY DURANGO HAD APPROXIMATELY 70K MILES ON THE VEHICLE AT THE TIME. I HOPE THIS INFORMATION MAY HELP IN OPENING THE RECALL FROM19 99-2003 VEHICLES. IF YOU NEED DOCUMENTATION PLEASE FEAL FREE TO CONTACT ME FOR ANY FURTHER QUESTIONS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102512December 10, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
MY 1999 DODGE DURANGO UPPER BALL JOINTS FAILED. HAD TO HAVE THEM REPLACED WHEN VECHILE WAS OUT OF WARRANTY. THIS IS THE SAME SITUATION AS THE RECENT RECALL OF THE 2000-2003 DURANGOS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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