Dodge Durango Complaints (1999)

1,967 consumer complaints on file.

#10104210December 21, 2004
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE, ENGINE AND ENGINE COOLING
WHEN TRYING TO START VEHICLE IT FAILS OR IT STARTS AND DIES. IT HAS ALSO STALLED WHEN DRIVING SEVERAL TIMES, LOCKING UP THE POWER STEERING, ALMOST CAUSING ACCIDENTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105155December 21, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
THE LOWER FRONT BALL JOINTS WERE REPAIRED TWICE DUE TO THE BALL JOINT PREMATURE WEAR. DEALERSHIP HAD NOT RESOLVED THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105166December 21, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE THE TIRES WERE BEING ROTATED AT THE DEALER. MECHANIC DETERMINED THAT BOTH UPPER BALL JOINTS NEEDED TO BE REPLACED. CONSUMER STATED THIS PROBLEM OCCURRED ONCE BEFORE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104244December 21, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DURING A ROUTINE OIL CHANGE AND INSPECTION, IT WAS DETERMINED THAT THE UPPER AND LOWER BALL JOINTS ON MY 1999 DURANGO ARE IN NEED OF REPLACEMENT. I HAVE LESS THAN 71,000 MILES ON THIS VEHICLE. THE RECENT RECALL OF YEAR MODELS 2000-2003 SHOULD ALSO INCLUDE AT LEAST THE 1999 AND POSSIBLY 1998 MODELS THAT ARE CONSTRUCTED WITH THE SAME FAULTY BALL JOINTS. THIS ISSUE MUST BE ADDRESSED BY THE MANUFACTURER AS IT IS A SERIOUS SAFETY CONCERN FOR ANYONE RIDING IN ONE OF THESE VEHICLES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105178December 21, 2004
ENGINE AND ENGINE COOLING, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
CONSUMER WAS DRIVING ON THE HIGHWAY AND SUDDENLY ENGINE'S OIL PRESSURE METER DROPPED TO ZERO. THEN, THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD. SHE TOOK VEHICLE TO DEALER TO GET SERVICED, BUT THE ENGINE LIGHT STILL CAME ON. ALSO, MECHANIC DETERMINED THAT THE VEHICLE HAD WORN OUT UPPER AND LOWER BALL JOINTS. VEHICLE COULD NOT PASS INSPECTION DUE TO THE ENGINE LIGHT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104264December 21, 2004
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS, SEATS, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
OIL PRESSURE INDICATOR WOULD GO OFF AND THE PRESSURE GAUGE WOULD DROP TO NOTHING. DRIVING CAR STOPPED RUNNING IN INTERSECTION. CAR WAS TOWED TO DODGE WHO REPAIRED CAR. LIGHT IS STILL ON AND PRESSURE CONTINUES TO DROP TO NOTHING INTERMITTENTLY. DODGE HAS LIST OF REPAIRS NEEDED. INITIAL DODGE ASSESSMENT AT PURCHASE STATED NEW BALL JOINTS NEEDED IN FEB 2003 AT 57,000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104272December 21, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
UPPER BALL JOINT FAILURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104285December 21, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
HEARD OF RECALL OF PART ON LATER MODELS. TIRES WEARING VERY BADLY. HAD MECHANIC CHECK OUT THE BALL JOINTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104121December 20, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I BEGAN HEARING NOISE FROM MY FRONT TIRES AND TOOK IT IN TO BE SERVICED AT MY LOCAL DODGE GARAGE. THEY DID NOT HEAR THE PROBLEM AT FIRST....I DIRECTED THEM TO DRIVE OUTSIDE OF TOWN, AS THE NOISE WAS LOUDER AT HIGHER SPEEDS. EVENTUALLY THEY TOLD ME MY UPPER BALL JOINTS WERE BAD. SINCE MY 1999 DURANGO HAD LESS THAN 40,000 MILES ON IT, I QUESTIONED HOW THAT COULD BE. THAT LED ME TO SEARCH THE INTERNET FOR KNOWN ISSUES, ETC. I REALIZED THE POTENTIAL DANGER AND HAD THE JOINTS REPLACED WITHOUT THE BENEFIT OF AN ACTUAL RECALL, TO THE TUNE OF WELL OVER $300 (WHICH I CAN'T REALLY AFFORD SINCE I AM A WIDOW RAISING THREE KIDS). I CALLED THE CHRYSLER CUSTOMER CARE LINE AND WAS TREATED QUITE RUDELY. I WAS SWORN AT AND TOLD I DID NOT HAVE MY "DUCKS IN A ROW". I AM CURRENTLY IN THE PROCESS OF WRITING A COMPLAINT TO CHRYSLER ON THAT ISSUE ALONE, AS SUCH COMMENTS WERE NOT WARRANTED WHATSOEVER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104137December 20, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
LOWER BALL JOINTS AT 60,000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105116December 20, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE DRIVING 25 MPH IN THE RAIN CONSUMER SUDDENLY HEARD A LOUD NOISE AND THEN LOST STEERING CONTROL. VEHICLE WAS TAKEN TO A REPAIR SHOP, AND MECHANIC DETERMINED THAT THE UPPER BALL JOINTS ON DRIVER'S SIDE NEEDED TO BE REPLACED. MECHANIC REPLACED BOTH UPPER BALL JOINTS. THE DEALER AND THE MANUFACTURER WERE NOT NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104159December 20, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
(1) TURNING INTO HOME DRIVEWAY; (2) DRIVER SIDE UPPER BALL JOINT BROKE (3) REPLACED DRIVER AND PASSENGER SIDE UPPER AND LOWER BALL JOINTS, PARTS NOT AVAILABLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104060December 18, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
UPPER AND LOWER BALL JOINTS HAVE FAILED ON LEFT SIDE OF VEH, UPPER BALL JOINT WORN ON RIGHT SIDE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105008December 17, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE THE CONSUMER WAS REPLACING THE FRONT BRAKES, HE NOTICE THAT THE UPPER BALL JOINTS NEEDED TO BE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105011December 17, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
THE MECHANIC NOTICED THAT THE FRONT UPPER BALL JOINTS WERE BAD WHILE PERFORMING A ROUTINE TUNE UP SERVICE ON THE TRUCK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105012December 17, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, STEERING:LINKAGES:TIE ROD ASSEMBLY
WHILE DRIVING 45 MPH, THE DRIVER SIDE TIRE SEPARATED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE MECHANIC INFORMED THE CONSUMER THAT THE UPPER/LOWER BALL JOINTS AND THE TIE ROD NEEDED TO BE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104010December 17, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I HEAR THAT YOU HAVE RECALLED 600,000 DODGE DURANGOS,AND I CANNOT FIND WHAT VEHICLES ARE INVOLVED AND YOUR WEB SITE HAS THE INFORMATION BURIED SO DEEPLY AS TO BE CRIMINAL. I NEED INFORMATION ON MY 1999 DURANGO AND WHAT THE EFFECTS CAN BE. I AM CONCERNED ABOUT THE FRONT BALL JOINTS. I HAVE SEEN THAT THEY HAVE A TENDENCY TO FAIL AFTER A CERTAIN NUMBER OF MILES A CERTAIN SPEED. PLEASE INFORM ME OF THE LATEST RECALLS CONCERNING THIS PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104044December 17, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, STEERING:LINKAGES:TIE ROD ASSEMBLY
MY DURANGO HAS ALREADY HAD A FRONT TIE ROD REPLACED AND POSSIBLY BALL JOINT(S)? IT HAS ALWAYS HAD LOOSE STEERING ISSUES. RECENTLY I BROUGHT IT IN FOR BRAKE WORK AND IT WAS DIAGNOSED AS NEEDING NEW BALLS JOINTS AND POSSIBLY ADDITIONAL TIE-ROD WORK? THE TRUCK HAS ONLY 59,000 MILES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103059December 16, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
IN JULY OF 2003, I FILED A COMPLAINT WITH THE NHTSA, ODI# 10028924, COMPLAINING ABOUT MY 1999 DODGE DURANGO HAVING PROBLEMS WITH ITS BALL JOINTS. AFTER ABOUT 54,000 MILES I WAS INFORMED BY THREE DIFFERENT PLACES THAT MY BALL JOINTS WERE EXTEMELY BAD. SO, I ENDED UP PAYING $1300 TO GET IT FIXED. MY QUESTION IS WHY WAS THIS RECALL ONLY FOR THE 2000 TO 2003? HOW CAN THE EXCLUDE THE 1998/1999 MODELS. HOW CAN THEY BE EXCLUDING THE 1998/1999 MODELS? I BELIEVE 1998 WAS THE FIRST YEAR THEY CAME OUT? I HAVE DONE SOME RESEARCH ON THE INTERNET AND FOUND THAT I'M NOT THE ONLY 1998/1999 WITH THE SAME ISSUES. WHAT IS MY RECOURSE ON THIS MATTER? *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103963December 16, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
UPPER BALL JOINT FAILURE AND REPLACEMENT. FACTORY BALL JOINTS WERE NOT FITTED WITH GREASE ZERKS TO LUBRICATE THEM. AS A RESULT THEY WORE OUT AND HAD TO BE REPLACED TO AVOID THE WHEELS FALLING OFF.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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