Dodge Durango Complaints (1999)

1,967 consumer complaints on file.

#10105321December 27, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
CONSUMER COMPLAINED ABOUT AN UPPER BALL JOINT PROBLEM. CONSUMER WAS HAVING NEW TIRES INSTALLED, AND ALSO REQUESTED AN ALIGNMENT. CONSUMER WAS TOLD THAT THE BALL JOINTS WERE DEFECTIVE, AND THERE WAS PLAY IN THE STEERING WHEEL. AN ALIGNMENT COULD NOT BE DONE UNTIL THE BALL JOINTS WERE REPLACED. CURRENTLY, THE MANUFACTURER IS ONLY WILLING TO PAY 50% OF THE DEFECT, BUT WILL NOT PAY THE TOTAL COST. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105324December 27, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
UPPER BALL JOINTS WERE DEFECTIVE. CONSUMER WAS GETTING AN ALIGNMENT, AND WAS INFORMED THAT THE UPPER BALL JOINTS WERE LOOSE AND AN ALIGNMENT WAS NOT POSSIBLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105326December 27, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
AFTER HEARING A LOUD NOISE COMING FROM THE FRONT END CONSUMER TOOK THE VEHICLE TO DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT FRONT UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105328December 27, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE DRIVING AT ANY SPEED FRONT END SHIMMIED. DEALERSHIP REPAIRED THE WORN OUT FRONT UPPER BALL JOINT TWICE. HOWEVER, PROBLEM WAS NOT RESOLVED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105349December 27, 2004
WHEELS
WHILE COMING TO A STOP AT 15 MPH FRONT PASSENGER'S SIDE WHEEL CAME OFF. CONSUMER HAD THE VEHICLE TOWED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104444December 24, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I WENT TO THE DODGE DEALER COMPLAINING THAT THE STEERING WAS LOOSE AND SOMEWHAT UNCONTROLLABLE ON CERTAIN PAVEMENT AND WAS TOLD IT MAY BE OUT OF ALIGNMENT AND ASKED ABOUT ANY RECALLS, WHICH I WAS TOLD THERE WERE NONE.WHEN I TOOK THE VEHICLE TO THE MOST REPUTABLE ALIGNMENT SHOP IN THE AREA , I WAS TOLD THE BALL JOINTS WERE EXTREMELY WORN AND NEEDED TO BE REPLACED. I HAD ALL 4 BALL JOINTS REPLACED AT THE SHOP'S ADVICE, MAINLY BECAUSE HE STATED THAT THE VEHICLE WAS ENGINEERED WITH UNDERSIZED BALL JOINTS THAT WERE NOT ABLE TO ENDURE THE NORMAL STRESSES OF THAT SIZE AND WEIGHT VEHICLE. I WAS TOLD THAT THE RIGHT FRONT UPPER BALL JOINT WAS WEAKENED TO THE POINT OF FAILURE. AT THE TIME THE VEHICLE HAD LESS THAN 70,000 MILES ON IT. I HAVE WORKED ON CARS SINCE A TEEN AND HAVE NEVER SEEN SUCH A FAILURE EVEN ON VEHICLES WITH WELL OVER 100,000 MILES.IT WAS SHORTLY AFTER THIS THAT I STARTED HEARING OF PROBLEMS WITH THE DURANGO AND DAKOTA BALL JOINTS. NOW DODGE HAS BEEN FORCED TO DO SOMETHING ABOUT THIS PROBLEM THAT I SUBMITTED TO THEM 2 YEARS AGO BUT AM LEFT OUT OF RECOUPING MY $450 TO HAVE THEM REPLACED FOR THE SAFETY OF MYSELF AND FAMILY BECAUSE THE RECALL ONLY INCLUDES 2000 MODELS ON. I DISAPPOINTED THAT THE RECALL DOESN'T GO BACK TO INCLUDE LATER YEARS AND OWNERS THAT FIRST NOTED THESE BALL JOINT PROBLEMS. I'VE BEEN WAITING FOR 2YRS. FOR SOMETHING TO BE DONE AND NOW TO BE EXCLUDED IS A SLAP IN THE FACE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105404December 23, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
BALL JOINTS NEED TO BE REPLACED. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104370December 23, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
MY WIFE HAS A 1999 DURANGO WITH 48000 MILES AND HAD TO HAVE ALL 4 BALL JOINTS REPLACED IN THE THING SINCE SHE PURCHASED THE VEHICLE. NOW THE ARE SAYING ONE OF THE BALL JOINTS ARE NO GOOD!!! GRANTED THE FIRST 2 WERE COVERED UNDER WARRANTY BUT SHE HAD TO PAY FOR THE OTHER 2 OUT OF HER POCKET AND NOW LOOKING TO PAY OUT OF POCKET AGAIN!!!!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105294December 23, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
VEHICLE WAS TAKEN TO FOR REGULAR MAINTENANCE WITH RESULTED IN SHOWING THAT THE UPPER BALL JOINTS NEEDED TO BE REPLACED. CONSUMER HAD NO SIGNS OF DEFECT PRIOR TO THIS OCCASION. DEALER WILL REPAIR AT CONSUMER'S EXPENSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105297December 23, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
THE VEHICLE WOULD MAKE A SQUEALING NOISE WHILE DRIVING AT ANY SPEED. THE VEHICLE WAS TAKEN TO A REPAIR SHOP. THE MECHANIC INFORMED THE CONSUMER THAT THE UPPER BALL JOINTS NEEDED TO BE REPLACED. THE DEALER WAS NOTIFIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105209December 22, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
THE VEHICLE WAS TAKEN IN FOR REGULAR MAINTENANCE AND THE RESULTS SHOWED THAT THE UPPER BALL JOINTS NEEDED TO BE REPLACED. THE CONSUMER HAD NO APPARENT SIGNS OF DEFECT PRIOR TO THE MAINTENANCE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105218December 22, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
THE CONSUMER WAS DRIVING THE VEHICLE WHEN THE LEFT FRONT WHEEL STARTED TO WOBBLE. THE CONSUMER DROVE TO THE MECHANIC, WHO DETERMINED THE UPPER BALL JOINTS NEEDED TO BE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105223December 22, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
THE VEHICLE WAS TAKEN FOR INSPECTION AND THE RESULTS SHOWED THAT THE UPPER BALL AND LOWER JOINTS NEEDED TO BE REPLACED. *JB.....*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105232December 22, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
AFTER HEARING NOISES FROM THE FRONT END OF THE VEHICLE. THE DEALERSHIP INFORMED THE CONSUMER THAT THE FRONT LOWER/UPPER BALL JOINTS WERE LOOSE. PLEASE PROVIDE MORE INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104345December 22, 2004
SERVICE BRAKES, HYDRAULIC, TIRES, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, EQUIPMENT:MECHANICAL
BALL JOINT REPAIRS, TIRES AND BRAKES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110857December 21, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
THE VEHICLE'S BALL JOINTS FAILED PRIOR TO RECALL NOTIFICATION. THE CONSUMER REQUEST REIMBURSEMENT FOR THE COST OF THE REPAIR. *NM THE CONSUMERS VEHICLE WAS NOT LISTED IN THE RECALL. THE CONSUMER WOULD LIKE TO BE REIMBURSED FOR THE COST OF SERVICE. THE CONSUMER REFERENCED # 10510673. *TC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109335December 21, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I OWN A 99 DODGE DURANGO HAS SAME PROBLEM AS 2000-2003, BALL JOINT PROBLEMS. CONSUMNER WANTS TO KNOW CAN RECALL BE EXTENDED TO THE 99 DURANGO. *BF *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109395December 21, 2004
SUSPENSION
I HAVE A 1999 DODGE DURANGO TROUBLE WITH BALL JOINTS. DO YOU PLAN TO INCLUDE IT IN THE RECALL. *BF ALL OF THE BALL JOINT EXPERIENCED MOVEMENT AND THE SWAY BAR BUSHING(S) WERE MAKING NOISES. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104001December 21, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
SEE ATTACHED LETTER TO DAIMLER CHRYSLER. THE COMPLAINT INVOLVES THE FAILURE OF MY DODGE DURANGO. MY CAR PULLED TO THE RIGHT, EVEN THOUGH MY STEERING WHEEL WAS STRAIGHT. I HAVE THE PRECISE SUSPENSION SYSTEM AND BALL JOINTS ON MY AUTOMOBILE, AS THE RECENTLY-RECALLED 2000 - 2003 DODGE DURANGOS. YET THE 1998 AND 1999 MODELS WERE NOT INCLUDED IN THE RECALL. I HAD MY AUTOMOBILE REPAIRED FOR $1,139.40 TO AVOID INJURY TO MYSELF AND MY FAMILY AND AM SEEKING REIMBURSEMENT FROM DAIMLER CHRYSLER. *JB THE CONSUMER STATED THAT THE VEHICLE ALSO HAD A TIE ROD PROBLEM. FAILURE TO CORRECT THIS PROBLEM MAY RESULT IN THE WHEEL FALLING OFF. THE CONSUMER STATED THAT THE VEHICLE DOOR SQUEAKS. DOOR HINGE WAS LUBRICATED. THE SERVICE DEALER STATED ON THE INVOICE THAT THE VEHICLE HAD ONCE BEEN IN AN ACCIDENT. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105138December 21, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
VEHICLE WAS TAKEN TO DEALER FOR FRONT WHEEL ALIGNMENT MULTIPLE TIMES BEFORE MECHANIC NOTICED THAT THE UPPER BALL JOINTS NEEDED TO BE REPLACED. CONSUMER NOTIFIED MANUFACTURER, BUT THE CAUSE WAS UNDETERMINED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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