Dodge Durango Complaints (2011)

800 consumer complaints on file.

#10644840October 15, 2014
SERVICE BRAKES
THE HASN'T BEEN AN "INCIDENT" YET. I HAVE A RECALL AND WAS TOLD BY THE DEALERSHIP THAT THEY ARE ONLY RECEIVING 4 PARTS EACH WEEK AND HAVE A WAITING LIST OF OVER 100 PEOPLE. THIS IS UNACCEPTABLE! BY THE TIME I AM ABLE TO GET MY VEHICLE FIXED, I COULD HAVE A SERIOUS ACCIDENT BY THEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644970October 15, 2014
ELECTRICAL SYSTEM
VEHICLE HAS ISSUES WHEN START UP. PUSH BUTTON START RESULTS IN THE STARTER ENGAGING AND CRANKING FOR LONG PERIOD UNTIL SYSTEM SHUTS IT OFF. VARIOUS WARNING LIGHTS ILLUMINATE ON THE EVIC AND DASH. CHECK ENGINE LIGHT, LOW RANGE LIGHT, TRACTION CONTROL LIGHT, ETC. SEEMS OCCURRENCES ARE SPORADIC BUT BECOMING MORE NUMEROUS. YOU CAN TELL THE FUEL PUMP RUNS UNCONTROLLED BECAUSE THERE IS THE DEFINITE STRONG SMELL OF GASOLINE WHEN THE STARTER SHUTS DOWN AND BEFORE THE ENGINE EVER STARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644440October 14, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE ATTEMPTING TO TURN ON THE VEHICLE, IT HESITATED INTERMITTENTLY. THE DEALER STATED THAT THE FUEL PUMP RELAY WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644467October 14, 2014
ENGINE
WENT OUT TO MY CAR TO GO TO WORK AND COULDN'T UNLOCK DOOR WITH KEY, NOTICED A RED LIGHT ON DASH, TRIED TO START MY CAR AND COMPLETELY DEAD. I TOOK BATTERY TO AUTO ZONE THEY CHARGED IT AND CAR STARTED THEN STALLED, DID THIS TWICE AND THEN STAYED RUNNING. I DROVE IT TO WORK, CAME OUT OF WORK STARTED IT AND IT STARTED SHOOK THEN CUT OFF THREE TIMES THEN STARTED. NEXT DAY WENT OUT TO GO TO WORK AND WOULD ONLY START AND SHUT OFF THEN SMOKE FROM THE HOOD AND A SMELL, I HAVE MADE A PHONE CALL INTO TATE DODGE THEY DON'T KNOW ANYTHING ABOUT ANY ON GOING PROBLEMS. I HAVE BEEN DOWN A CAR NOW FOR ALMOST TWO WEEKS WAITING TO HEAR SOMETHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644550October 14, 2014
ENGINE, FUEL/PROPULSION SYSTEM
DURANGO WILL NOT START. JUST PURCHASED IT A COUPLE MONTHS AGO AND I HAVE BEEN STRANDED SEVERAL TIMES BECAUSE IT WILL NOT TURN OVER. HAVE TO TAKE TO A DODGE DEALER AND HAVE IT LOOKED AT, WHICH THE CLOSEST DEALER IS HOURS FROM ME. APPARENTLY A RECALL HAS BEEN ISSUED BUT HAS NOT BEEN RELEASED SO I CAN NOT GO GET IT FIXED. VERY UPSET WITH DODGE!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644343October 13, 2014
ELECTRICAL SYSTEM
BEEN HAVING THIS ISSUE FOR A FEW MONTHS NOW AND IT ONLY SEEMS TO GET WORSE. FIRST STARTED OUT ONLY HAVING TO TRY ONCE OR TWICE TO GET IT TO CRANK AND NOW I HAVE TO TRY AROUND THREE TO FOUR TIMES. THIS MORNING WAS THE WORST IT HAS EVER BEEN. AND ONCE IT FINALLY CRANKED I HAD ALL KINDS OF LIGHTS LIT UP. BRAKE, FCW OFF, CHECK ENGINE, BLIND SPOT DETECTORS WERE DISABLED AND STAYED ON AS WELL AS MY TRACTION CONTROL BEING TURNED OFF AND MY ABS LIGHT. WHEN I STARTED TO DRIVE I REALIZED ON TOP OF ALL THOSE THINGS MY SPEEDOMETER WAS ALSO NOT WORKING AND SAID I WAS AT 0. I HAVE ALSO HAD MY ALARM GO OFF IN THE MIDDLE OF THE NIGHT FOR NO REASON. THIS ISSUE IS REALLY STARTING TO GET WORSE AND WORSE AND I FEAR I WILL END UP STRANDED SOMEWHERE OR WORSE END UP IN A WRECK DUE TO MY CAR SHUTTING OFF, AND IF I GET IN A WRECK I DON'T EVEN KNOW IF MY AIRBAGS WILL DEPLOY! VERY DISAPPOINTED IN DODGE/CHRYSLER. I AM NOT GOING TO SPEND MY HARD EARNED MONEY TO REPLACE THESE PARTS WHEN I WAS SOLD A FAULTY CAR FROM THE BEGINNING. THEY NEED TO GET THIS RECALL GOING AND HAVE PLENTY OF THESE ITEMS IN STOCK SO EVERYONE WON'T HAVE TO WAIT MONTHS TO HAVE THIS REPLACED! THIS IS RIDICULOUS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643821October 10, 2014
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
VEHICLE WOULD NOT START AFTER SITTING FOR AN HOUR. THE CAR ALSO DID NOT RUN VERY WELL WHILE DRIVING. DEALER IS SAYING IT IS A FAULTY TIPM WHICH CONTROLS THE ELECTRICAL FEATURES OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643956October 10, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TIPM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 58,770.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643978October 10, 2014
ELECTRICAL SYSTEM
DURANGO MADE LOUD SCREECHING SOUND THEN BATTERY LIGHT CAME ON. HAD THIS SOUND AND LIGHT MOST OF THE DAY. THEN CAR COMPLETELY DIED. NO ELECTRICAL OR POWER. HAD A SMELL OF SMOKE IN ENGINE BAY. DURANGO WILL NOT START. LIKELY A DEFECT OF TIPM MODULE MANY OTHERS HAVE BEEN REPORTING. WILL HAVE TO TOW THE DURANGO TO DEALER FOR REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643530October 9, 2014
ELECTRICAL SYSTEM
AFTER 3 MONTHS THAT THE TIPM WAS REPLACE BY EXTERNAL WIRING THE CAR START TO LOOSE POWER AND TURN OF WE WENT TO DO A DIAGNOSIS AND THE WIRING FOR THE TIPM WAS BAD RE WIRING SO THE CAR COMP TURN OFF BY HER SELF TO PREVENT OVER POWER SO DA NEGROS TO DO A COMPLETE STOP BECAUSE TURN OFF BY HERSELF. NIGHTMARE TO DRIVE ON A STREET WITH TO MANY LIGHTS TO RUN. THE GOD NEWS IS THE DEALERSHIP THAT DID THE REPLACE DON'T WANT TO THEY CARE OF THE PROBLEM NOW AFTER A YEAR WITH THIS ISSUE AND FINALLY FOUND ANOTHER DODGE DEALER THAT WE ARE PAYING AND EXTRA CHARGE FOR NOT BEING BOUGHT JUST TO DO THE WORK AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643338October 8, 2014
POWER TRAIN, ELECTRICAL SYSTEM
MY 2011 DODGE DURANGO STOPPED STARTING WITH THE PUSH BUTTON START. IT HAPPENED THE FIRST TIME WHEN MY WIFE WAS BRINGING HOME OUR 5 KIDS FROM SCHOOL AND DAYCARE. MY WIFE WAS ABLE TO MANUALLY START THE VEHICLE WITH TAKING OFF THE PUSH TO START BUTTON AND STARTING IT WITH THE KEY. HOWEVER, THIS ONLY WORKS 80% OF THE TIME. WE TOOK IT TO A DODGE DEALER AND THEY FOUND IT IS THE TIPM(TOTALLY INTEGRATED POWER MODULE). THIS IS THE PART THAT IS EFFECTED IN THE UPCOMING RECALL THAT STARTS ON THE 24TH. MY VEHICLE BUILD DATE IS 4/21/2011 WHICH IS RIGHT IN THE MIDDLE OF THE VEHICLES EFFECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643194October 7, 2014
ELECTRICAL SYSTEM
ON SEPTEMBER 2, 2014 APPRX 8:15AM AFTER DROPPING OFF MY TWO OLDEST CHILDREN AT SCHOOL, MYSELF AND MY 3 YEAR OLD DAUGHTER WENT TO THE GAS STATION. AFTER PUTING GAS, OUR 2011 DODGE DURANGO FAILED TO START. AFTER OVER 1 HOUR OF ATTEMPTS TO START THE VEHICLE, I FINALLY ACCEPTED THE SITUATION AND CALLED FOR A TOW TRUCK. AFTER GETTING MY VEHICLE AND (MOST IMPORTANTLY) MY DAUGHTER HOME SAFELY, I WAS ABLE TO CONTACT A WELL KNOWN MECHANIC TO HELP ASSESS THE PROBLEM. THE MECHANIC I CONSULTED IS ONE OF THE TOP MECHANICS WHO WORKS FOR THE CITY OF LOS ANGELES, SERVICING ALL THE COMMERCIAL VEHICLES FOR THE DEPARTMENT OF SANITATION. AFTER EXAMINING MY VEHICLE AND TOWING IT CLOSER TO HIS PLACE OF BUSINESS HE LATER IDENTIFIED TO PROBLEM AS BEING THE ELECTRICAL/ENGINE PART KNOWN AS THE "TOTALLY INTEGRATED POWER MODULE" (TIPM). FLASH FORWARD ONE MONTH AND WE HAVE NOW PAID $1,000 TO REPLACE THE DEFECTIVE PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641592October 6, 2014
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
AS OF TODAY OCTOBER 6TH, 2014 I AM UNABLE TO DRIVE MY 2011 DODGE DURANGO. SINCE THE BEGINNING OF AUGUST IT HAS NOT WANTED TO START. IT WILL CRANK LIKE IT WANTS TO BUT NOTHING. THE FUEL PUMP WILL CONTINUE TO RUN EVEN AFTER THE CAR HAS SHUT OFF, DRAINING MY BATTERY COMPLETELY. LAST WEEK I WAS DRIVING DOWN THE ROAD AT 40 MPH AND THE CAR COMPLETELY SHUT OFF. I LOST ALL POWER, STEERING AND BREAKING ABILITY. ONCE I COASTED TO THE SIDE OF THE ROAD THE CAR WOULD NOT START! IT TOOK ME A GOOD 10 MINUTES TO GET IT RUNNING. THEN IT WOULD IDLE VERY LOW AND NOT WANT TO MOVE. THIS IS MY PRIMARY FAMILY VEHICLE AND I WILL NOT PUT MY FAMILY IN THIS CAR. I WOULD HATE TO BE ON THE HIGHWAY AND LOSE ALL POWER WITH THEM IN THE CAR. THANKFULLY IT WAS JUST ME THE OTHER DAY. WHAT ANGERS ME EVEN MORE IS THAT I AM PAYING FOR A VEHICLE THAT IS COMPLETELY UNSAFE TO DRIVE AND WILL LEAVE YOU STRANDED. I HAVE BEEN TOLD THAT THE "RECALL" IS NOT IN EFFECT AND THE DEALER WHO SERVICES MY CAR HAS NOT EVEN HEARD OF THE RECALL. THEY DID CALL ME BACK AND SAY THEY CAN'T DO ANYTHING TILL OCT 24TH, AND EVEN THEN THE PARTS COULD BE ON BACK ORDER FOR MONTHS. VERY UNHAPPY WITH THE WAY THIS IS BEING HANDLED! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641602October 6, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 10 MPH AND MAKING A RIGHT TURN, THE VEHICLE STALLED AND THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE DEALER STATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641639October 6, 2014
ELECTRICAL SYSTEM
OUR VEHICLE HAD IT'S FIRST NON-START IN JUNE 2014. IT HAS CONTINUED ON FOR MONTHS, AT RANDOM INTERVALS. OUR DURANGO NOW WON'T START BY USING THE PUSH START OR BY USING THE KEY IN THE IGNITION. I AM SEEING A TREND ONLINE OF TIPM ISSUES AND CLASS ACTION SUITS. I AM ASSUMING THIS IS OUR ISSUE. IT IS CURRENTLY AT THE DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641115October 3, 2014
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE OPERATING THE VEHICLE AT VARIOUS SPEEDS, ALL THE INSTRUMENT PANEL INDICATORS ILLUMINATED AND THE ODOMETER STOPPED OPERATING. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY DECELERATE WITHOUT WARNING. THE DEALER STATED THAT THE TIPM WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640697October 2, 2014
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, VISIBILITY/WIPER
FIRST INCIDENT THE ELECTRICAL COMPONENTS ON DASHBOARD WHERE GOING HAYWIRE LIKE IF THE TRUCK WAS POSSESSED. WINDSHIELD WIPERS WHERE ON AND WOULD NOT TURN OFF. TRUCK WOULD NOT MOVE OUT OF PARK WHEN I PULLED OVER. AFTER ABOUT 5 MINS IT MOVED OUT OF PARK BUT COULD NOT DRIVE OVER 45 MPH BECAUSE TRUCK WOULD NOT SHIFT INTO SECOND GEAR, AND ALL ELECTRICAL IS STILL GOING HAYWIRE! THEN IN AUGUST OF 2014 TRUCK STARTED TO HAVE PROBLEMS AGAIN STARTING, THEN FINALLY ABOUT 2 WEEKS AGO I WAS TAKING MY KIDS TO SCHOOL, IT WAS STILL HAVING PROBLEMS STARTING I FINALLY GOT IT TO START AND STAY ON AND WAS DRIVING DOWN THE ROAD WITH MY FOUR CHILDREN AND THE TRUCK JUST LOST ALL POWER IN THE ENGINE AND SHUT OFF. I HAD TO ROLL OVER TO THE RIGHT TO GET OUT OF TRAFFIC. THIS HAPPENED WHILE I WAS DRIVING! AFTER THAT THE TRUCK WOULD STRUGGLE TO START STILL AND ABOUT 30SECONDS LATER WOULD JUST LOSE ALL POWER AGAIN. SO I HAD TO HAVE IT TOWED TO DEALERSHIP, AND WAS TOLD IT WAS THE RELAY TO FUEL PUMP. BUT I THINK IT'S THE TIPM THAT IS BAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640951October 2, 2014
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
THE 2011 DODGE DURANGO STARTED HAVING ISSUES WITH FAILED STARTS. IT WOULD TAKE MULTIPLE INSTANCES TO GET VEHICLE TO START. SOMETIMES THE THE FUEL PUMP WOULD CONTINUE TO PUMP EVEN THOUGH ENGINE WAS STOPPED. THIS CAUSES A VERY SMOKY BURNING SMELL COMING FROM EXHAUST AND ENGINE. TOOK CAR TO DEALERSHIP AND THEY REPORT THE ISSUE IS A FAULTY TIPM MODULE. THE PART IS ON BACK ORDER BUT VEHICLE IS UNSAFE DUE TO POTENTIAL ISSUES WITH STALLING WHILE RUNNING. REPAIRS ESTIMATED AT $1200. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640454October 1, 2014
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
VEHICLE WAS PURCHASED ON 9/1/14 AND BEGAN EXHIBITING PROBLEMS IN FIRST FIVE DAYS. 9/3/14, THE CAR DID NOT START ON THE FIRST PUSH OF BUTTON, BUT STARTED ON THE SECOND ATTEMPT. ON 9/5/14, THE CAR WAS RUNNING AND IN PARK, I ATTEMPTED TO PUT THE CAR IN GEAR (DRIVE) AND IT BEGAN SHAKING SIDE TO SIDE. THE CAR DID NOT MOVE WHEN I PUSHED THE ACCELERATOR. I PUT IT BACK IN PARK AND HIT THE STOP BUTTON AND THE ENGINE TURNED OFF. IT STARTED ON THE NEXT ATTEMPT. ON 9/20/14, HAD A SIMILAR PROBLEM STARTING, BUT THIS TIME IT TOOK MULTIPLE ATTEMPTS AND THE ENGINE SPUTTERED A BIT AND EVENTUALLY SHUT OFF. I TRIED IT AGAIN AND IT WORKED. MY DAUGHTER ATTEMPTED TO START THE CAR THE SAME DAY AND HAD THE SAME ISSUE. 9/21/14 EXPERIENCE THE SAME ISSUES WITH THE CAR NOT STARTING. ON 9/22/14, I DROVE IT TO WORK AND IT STARTED FINE. UPON LEAVING WORK THE CAR FAILED TO START ON THREE ATTEMPTS, BUT EVENTUALLY STARTED. WHEN I STOPPED 15 MINUTES LATER THE CAR WOULD NOT START AGAIN. I PLACED ONE FOOT ON THE BRAKE AND I HIT THE ACCELERATOR AS I STARTED THE CAR AND IT WORKED. I DROVE HOME AND ATTEMPTED TO START IT AGAIN TO TAKE IT TO THE DEALERSHIP, BUT IT WOULD NOT START. AFTER SEVERAL ATTEMPTS IT FIRED UP, BUT BEGAN SHAKING REALLY HARD SIDE TO SIDE. I PUT IT IN DRIVE AND THE SHAKING WAS WORSE. I PUT IT BACK IN PARK AND THE CAR BEGAN SPUTTERING AND LURCHED FORWARD AS THE ENGINE SHUT DOWN. I WAS ABLE TO START IT A FEW MINUTES LATER AND DRIVE TO THE DEALERSHIP. IT HAS BEEN AT THE DEALERSHIP SINCE 9/22/14 AND THEY HAVE NOT BEEN ABLE TO FIX IT. I SPOKE WITH A CHRYSLER REPRESENTATIVE WHO INDICATED THAT A RECALL FOR THE FUEL PUMP RELAY WOULD GO INTO EFFECT ON 10/24/14. THE DEALERSHIP HAS ASKED ME TO TAKE THE CAR UNTIL THE RECALL IS IN EFFECT, DESPITE THE FACT THAT BOTH THEY AND CHRYSLER ARE ACKNOWLEDGING THE SAFETY DEFECT. I REFUSE TO PUT MY FAMILY AT RISK IN A CLEARLY UNSAFE CAR! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640446October 1, 2014
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
I HAD PROBLEMS STARTING MY CAR. THE ENGINE WOULD TRY TO TURN OVER, BUT WOULD NOT START. I PUT THE IGNITION ON RUN, PUMPED THE GAS A FEW TIMES AND IT WOULD EVENTUALLY START MOST OF THE TIME. TOOK IT TO MY MECHANIC AND WE REPLACED THE FUEL PUMP. THAT DIDN'T FIX THE PROBLEM. AFTER RESEARCHING THE ISSUE WE REPLACED THE TIPM. THAT HAS SO FAR FIXED THE STARTING ISSUE, BUT NOW MY FOG LIGHTS BLINK WHEN I TRY TO USE MY RIGHT TURN SIGNAL. THIS IS PUTTING ME AND MY FAMILY AT DANGER WHILE DRIVING THE VEHICLE AND NOT BEING ABLE TO USE MY RIGHT BLINKER. THE DEALER HERE HAS SAID THAT WE NEED TO HAVE THE TIPM "FLASHED" IN ORDER TO FIX THE PROBLEM. SO THE COST OF THAT IS AN ADDITIONAL $125. MY FEAR IS THAT THIS WILL CAUSE EVEN MORE DANGEROUS ISSUES AS I HAVE RESEARCHED AND READ MANY EXPERIENCES BY OTHER 2011 DURANGO OWNERS. I HAVE READ ABOUT THE UPCOMING RECALL P54 TO FIX THE FUEL RELAY. BUT NOW THAT PROBLEM IS FIXED AND THERE IS ANOTHER PROBLEM CREATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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