Dodge Durango Complaints (2011)

800 consumer complaints on file.

#10653812November 10, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V530000 (FUEL SYSTEM). HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VEHICLE HAD NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653843November 10, 2014
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND AFTER IT RESTARTED THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 44,430. UPDATED 12/22/14*LJ THE CONSUMER STATED THE FUEL PUMP WOULD CONTINUE TO RUN AFTER THE VEHICLE WAS SHUT UP. THE FUEL PUMP FUSE HAD TO BE REMOVED AND PLACED BACK FOR IT TO STOP. UPDATED 05/26/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653985November 10, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V530000 (FUEL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR TO BE PERFORMED. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653612November 8, 2014
ENGINE, FUEL/PROPULSION SYSTEM
DRIVING WITH MY FAMILY TO CHURCH ON RUCKER AVENUE IN EVERETT WASHINGTON AT A SPEED OF APPROXIMATELY 35 MILES PER HOUR. THE ENGINE STALLED AND CAR LOST POWER. WAS ABLE TO SAFELY PULL TO THE SIDE OF THE ROAD. SAME THING HAPPENED A WEEK LATER WHILE DRIVING ON COLBY AVENUE IN EVERETT. THE CAR HAD BEEN HAVING DIFFICULTY STARTING, IT WOULD CRANK OVER BUT NOT START. ON OCTOBER 1'ST I TOOK THE CAR TO DWAYNE LANES IN EVERETT, THEY TOLD THEY HAD FIXED THE PROBLEM. THE CAR STILL DID NOT START AND THE PROBLEM REMAINS. TOOK THE CAR BACK TO DWAYNE LANES AND INFORMED THEM THAT THE CAR WAS STALLING WHILE DRIVING. THEY COMMENTED THAT THE PART WAS ON BACK ORDER AND SUBJECT TO A RECALL (P54/NHTSA 14V-530). DWAYNE LANES ADVISED THAT THEY DID NOT KNOW WHEN THE PART WOULD BE IN AND SUGGESTED THAT I TAKE THE VEHICLE BACK AND UTILIZE IT UNTIL THE PART CAME IN. I INFORMED DWAYNE LANES THAT I WOULD NOT BE DRIVING A CAR THAT LOSES POWER AT RANDOM TIMES ON PUBLIC ROADS. I INFORMED DWAYNE LANES THAT THIS WOULD PUT MY SAFETY AT RISK AS WELL AS EVERYONE ELSE ON THE ROAD. DWAYNE LANES INFORMED ME THAT THERE IS NOTHING THEY CAN DO. THE CAR HAS 32,000 MILES ON IT, AND IS STILL UNDER WARRANTY. HAVE CONTACTED CHRYSLER, TEMPE DODGE, AND DWAYNE LANES, AS WELL AS INSURANCE. NO PERSON WILL PROVIDE A LOANER VEHICLE, OR AN ESTIMATE OF WHEN THE CAR WILL BECOME DRIVABLE AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653349November 7, 2014
ELECTRICAL SYSTEM
WE ARE GETTING A CHECK ENGINE LIGHT IMMEDIATELY FOLLOWED BY A TRACTION CONTROL WARNING LIGHT WHICH IS THEN FOLLOWED BY A LOSS OF POWER. YOU CAN PUSH THE GAS PEDAL TO THE FLOOR WITHOUT ANY ACCELERATION. THIS HAS HAPPENED NUMEROUS TIMES ON THE HIGHWAY. YOU CAN BE IN THE LEFT LANE WITHOUT THE ABILITY TO ACCELERATE AND NOW YOU HAVE TO PULL OFF TO THE LEFT OR STRUGGLE TO MANEUVER TO THE RIGHT. IT HAS OCCURRED WHILE ON THE ON-RAMP TO HIGHWAYS AND LIMITED THE VEHICLE TO 20-30 MPH CAUSING RIGHT LANE TRAFFIC TO SLAM THEIR BRAKES OR SWERVE AROUND US. OUR 2011 DURANGO ALSO BURNS THROUGH BULBS BOTH FRONT AND REAR AT AN ALARMING RATE LEAVING OUR FAMILY ON THE ROAD OFTEN TIMES WITHOUT A HEADLIGHT, BRAKE LIGHTS OR TURN SIGNAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653376November 7, 2014
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE FUEL PUMP RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 14V530000 (FUEL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,934.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653385November 7, 2014
ENGINE
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START UNTIL AFTER MULTIPLE ATTEMPTS. THE FAILURE WAS RECURRING. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653502November 7, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V530000 (FUEL/PROPULSION SYSTEM). HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653153November 6, 2014
ENGINE
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WOULD START INTERMITTENTLY AND THE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653193November 6, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT DID NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652969November 6, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES) WAS RECEIVED IN MAY OF 2014. THE DEALER WAS CONTACTED ON NUMEROUS OCCASIONS AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653029November 6, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE. THE CONTACT MENTIONED THAT AFTER DEPRESSING THE ACCELERATOR PEDAL SEVERAL TIMES, THE VEHICLE REGAINED ACCELERATION AND STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN REPLACED THE ALTERNATOR, BATTERY, AND FUEL PUMP. HOWEVER, THE FAILURE WAS NOT CORRECTED. THE CONTACT RECENTLY RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V530000 (FUEL SYSTEM). THE DEALER ADVISED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652789November 5, 2014
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACTS HOME. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V530000 (FUEL SYSTEM). THE DEALER WAS MADE AWARE OF THE FAILURE AND NOTIFIED THE CONTACT THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,950.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652880November 5, 2014
ELECTRICAL SYSTEM
MY CAR WOULD NOT START ON SEVERAL INSTANCES. MANY TIMES IT TRIED TO STALL WHEN DRIVING. I TOOK IT TO THE DEALER AND THE SAID THE TIPM WAS FAILING AND INSTALLED A FUEL PUMP OVERLAY WIRING. I DID MY RESEARCH AND FOUND 100S OF OTHER CUSTOMERS WITH THE SAME COMPLAINTS, YET NO RECALL WAS ISSUED. I HAD TO PAY FOR THE REPAIRS. THERE IS NOW A RECALL P54 IN WHICH THEY ACKNOWLEDGE THE PROBLEM, BUT SAY NOT PARTS ARE AVAILABLE AND THEY WILL NOT ISSUE REIMBURSEMENT FOR REPAIRS ALREADY MADE. I AM CERTAIN THAT THERE ARE MORE ISSUES WITH THE ELECTRICAL, SINCE MY WINDSHIELD WIPERS GO OFF WITHOUT RAIN, WHEN IT IS COLD OUTSIDE. WHY IS CHRYSLER REFUSING TO MAKE THESE REPAIRS AND WHAT CAN BE DONE TO MAKE THEM PAY FOR REPAIRS ALREADY MADE AND ACTUALLY FIX THE PROBLEMS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652892November 5, 2014
FUEL/PROPULSION SYSTEM
MY DURANGO STARTED HAVING PROBLEMS STARTING. THE STARTER WOULD CONTINUE BUT THE VEHICLE WOULDN'T START. THIS STARTED AROUND OCTOBER 1ST, 2014. AFTER A COUPLE OF WEEKS THE PROBLEM STARTED GETTING WORSE AND THEN AFTER STARTING IT WOULD SHUT OFF. AFTER SEVERAL ATTEMPTS AT THIS THE VEHICLE WOULD RUN. THE PROBLEM HAS BEEN GETTING WORSE EVERY DAY. ON 11-3-14 I RECEIVED A RECALL NOTICE FOR THE TIPM. I CALLED MY DODGE DEALER AND WAS ADVISED THAT THERE IS NOTHING THAT THEY COULD DO FOR ME AT THIS TIME AS THE PARTS DON'T EXIST. I THEN CALLED THE CHRYSLER GROUP RECALL ASSISTANCE CENTER. THEY TOLD ME TO TAKE IT TO ANOTHER DEALER OR TO AN INDEPENDENT DEALER AND HAVE IT FIXED AT MY OWN EXPENSE. I COULD SEND THEM THE RECEIPTS TO BE REIMBURSED. I AGAIN CALLED MY DODGE DEALER WHO SAID THAT THEY COULD REPLACE THE TIPM, WHICH WOULD COST OVER $1,000 OUT OF MY POCKET. THAT WAS THE ONLY RECOURSE THEY HAD FOR THE TIME BEING. I DON'T THINK THAT IT IS FAIR AT ALL THAT CHRYSLER WANTS ME TO PAY OVER $1,000 OUT OF MY OWN POCKET TO FIX THEIR PROBLEM AND WAIT TO BE REIMBURSED, WHICH WILL TAKE OVER 60 DAYS OR EVEN AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652336November 4, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. ALSO, THE DEALER ADVISED THAT RECALL NHTSA CAMPAIGN NUMBER 14V391000 (SUN VISOR) DID NOT NEED TO BE REPAIRED IN A HURRY. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WAS EXHIBITING DIFFICULTIES TO START UP AND THE ALTERNATOR WAS NOT RESPONDING ON A TIMELY MANNER. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 41,089.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652339November 4, 2014
ENGINE
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE ENGINE STALLED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V634000 (ENGINE). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652397November 4, 2014
ENGINE
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V530000 (ENGINE). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652434November 4, 2014
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, VISIBILITY/WIPER
MY 2011 DODGE DURANGO STARTED HAVING STARTING PROBLEMS IN SEPT. OF 2014 AND THE PROBLEM BECAME WORST OVER THE NEXT SEVERAL WEEKS. ON OCT. 22, 2014 THE VEHICLE DIDN'T START AND HAD TO BE TOW IN FOR SERVICE. I THE WAS TOLD ABOUT THE TIPM PROBLEM AND THAT NO PARTS ARE AVAILABLE AND NO DATE FOR DELIVERY. EVERY DAY I HAVE TALKED TO CHRYSLER AND THE DEALERSHIP WITH NO FUTURE OF RESOLVING ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652451November 4, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE DEALER DIAGNOSED THAT THE PUMP RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V530000 (FUEL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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