Dodge Durango Complaints (2004)

1,115 consumer complaints on file.

#10500191February 26, 2013
ENGINE
I WAS SITTING AT A STOP LIGHT AT 11PM HEARD A LOUD SOUND AND THE CAR WOULDN'T GO ANY MORE I MANAGED TO GET THE CAR TO A LOT NOT KNOWING THE OIL HAD LEAKED OUT ALL OVER THE GROUND I WAS STUCK FOR 3 HOURS IN THE DARK AND RAIN WAITING FOR MY FAMILY TO COME LOOKING FOR ME I WAS ON MY WAY HOME FROM WORK SO I KNEW THE WOULD COME LOOKIN FOR ME JUST SO HAPPENS I WALKED OFF AND LEFT MY CELL ON MY WAY TO WORK HAD THE CAR TOWED THE NEXT DAY FOUND OUT SOMETHING CAME LOSE AND PUT A HOLE IN THE ENGINE BLOCK I GUESS THAT MADE THE OIL LEAK OUT ALL AT ONCE I BOUGHT THIS CAR USED TRADED MY FORD IN FOR IT DROVE IT FOR 7MONTHS AND HAVEN'T USED IT SINCE IM STILL PAYING NOTES ON IT AND CANT AFFORD TO GET IT FIXED COST SOOO MUCH BEGGING FOR RIDES TO AND FROM WOK EVERY DAY BOUT TO GO NUTS THIS SHOULD BE RECALLED ITS HAPPENED TO ALOT OF THESES BRAND OF CAR LOVE MY CAR BUT ITS A PIECE OF JUNK ITS JUST APRETTY BOBY I NEED MY CAR FIXED!!OR I MY LOSE MY JOB SOMEBODY DO SOMETHING PLEASE!*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500017February 25, 2013
ENGINE
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE ENGINE FAILED TO START. THE VEHICLE WAS NOT TAKEN TO A MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE CONTACT WAS UNSURE OF WHAT THE EXACT CAUSE OF THE FAILURE WAS. THE APPROXIMATE FAILURE MILEAGE WAS 78,500 AND THE CURRENT MILEAGE 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499824February 24, 2013
POWER TRAIN, ENGINE
HAD DRIVEN TRUCK EARLIER IN DAY HAD NO ISSUES AT ALL. DROVE AND SOUNDED LIKE IT ALWAYS DID!! WENT TO START IT THAT EVENING TO GET DAUGHTER FROM SCHOOL EVENT AND IT MADE A HORRIBLE NOISE AND WOULDN'T START! MECHANIC SAID IT WAS STARTER. AFTER 2 DAYS OF WAITING FOR A STARTER THAT NOONE KEEPS IN STOCK! PUT IT ON AND NOTHING! MECHANIC SAID IT WAS STUCK FLYWHEEL. HE GOT IT TO TURN OVER BUT THE MOTOR WAS KNOCKING VERY LOUD!! NOW I'M WITHOUT A CAR BECAUSE I DO NOT HAVE THE MONEY FOR A NEW MOTOR!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499689February 22, 2013
ENGINE
TL* THE CONTACT OWNS A 2004 DODGE DURANGO HEMI. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE 4X4 LIGHT ILLUMINATED WITHOUT WARNING. THE VEHICLE STARTED TO SHAKE VIOLENTLY AND THEN THERE WAS A LOUD NOISE. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME WHERE IT WAS INSPECTED BY AN INDEPENDENT MECHANIC, WHO ADVISED THAT A ROD HAD BLOWN THROUGH THE ENGINE. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 115,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499381February 20, 2013
ENGINE
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIAN STATED THAT THE ENGINE WOULD HAVE TO BE REPLACED BECAUSE THE CONNECTING ROD HAD DETACHED FROM THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498452February 18, 2013
POWER TRAIN, ENGINE
VEHICLE STARTED TO RUN A LITTLE ROUGH. WIFE WAS AT A STOP LIGHT ACCELERATED UPON GREEN AND HEARD A LOUD NOISE AND A JERK. SHE NURSED IT HOME ABOUT A MILE OR SO. PULLED INTO THE DRIVEWAY AND SHUT IT OFF AND OIL WAS EVERYWHERE. I LOOKED AROUND AND DISCOVERED A HOLE IN THE ENGINE BLOCK BEHIND THE PASSENGER SIDE TIRE ABOUT THE SIZE OF MY FIST. HAVE HAD THE DURANGO SINCE IT WAS BRAND NEW. ITS ALWAYS RAN GREAT. WE LOVE OUR DURANGO. VERY UPSET THAT THIS HAPPENED. WE DO NOT HAVE MUCH MONEY TO SPARE AT MONTHS END, BUT WE NEEDED A CAR SO WE WERE FORCED TO GO BUY ANOTHER. WOULD LIKE TO MAYBE GET THE DURANGO FIXED. BUT THAT MIGHT TAKE A LITTLE WHILE TO GET THE MONEY NOW. BE NICE IF CHRYSLER COULD SEND ME A NEW ENGINE OR SOMETHING. I HAVE OWNED A TOTAL OF 5 CHRYSLER BRAND VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498220February 15, 2013
ENGINE
WENT GROCERY SHOPPING NIGHT BEFORE. WOKE UP NEXT MORNING TO GO TO BREAKFAST. WENT TO START DURANGO. HEARD LOUD KNOCKING AND THEN IT STALLED GOT OUT AND OIL WAS SPEWING FROM UNDER THE ENGINE. TOOK IT TO MECHANIC AND HAD TO GET A $5500 LOAN TO REPLACE THE ENTIRE ENGINE DUE TO A THROWN ROD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498003February 13, 2013
ENGINE
WENT TO START IT FOR WORK ON DAY AND IT STARTED MAKING A HORRIBLE NOISE. I GOT IT LOOKED AT BY A MECHANIC, WAS TOLD THAT THE ENGINE HAD BLOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498021February 13, 2013
ENGINE
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STARTED THE IGNITION AND A LOUD NOISE EMITTED FROM THE ENGINE AREA. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS WHERE THEY ADVISED THE CONTACT THAT THE CONNECTING ROD FRACTURED, WHICH CAUSED INTERNAL DAMAGE TO THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM AND DID NOT OFFER ANY ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 71,000. ..UPDATED 03/18/13 *BF THE CONSUMER STATED THERE HAD BEEN NO PRIOR PROBLEMS OTHER THAN A CHECK ENGINE LIGHT, WHICH THE DEALER MAINTAINED WAS A VACCUUM LEAK. THERE WAS ALSO A ROUGH RUNNING PROBLEM THAT THE DEALER ATTEMPTED TO REPAIR BY CHANGING PLUG WIRES. THAT PROBLEM WAS NOT REPAIRED. UPDATED 04/26/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497916February 12, 2013
POWER TRAIN, ENGINE
SIMILAR TO ALL OTHER COMPLAINTS I READ. WAS DRIVING THE VEHICLE DURING RAIN, ENGINE STARTED TICKING. STOPPED AND HAD IT TOWED TO MECHANIC. BENT ROD AND BUSTED PISTON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497679February 10, 2013
ENGINE, ELECTRICAL SYSTEM
WENT TO THE REPAIR FACILITY TO HAVE CAR LOOKED AT CODE P2302 CAME UP WHEN CHECKING THE COMPUTER WAS INFORMED THAT WOULD NEED A NEW PCM REPLACED WITH A NEW FACTORY ONE AND ABOUT 3 WEEKS AGO LIGHT CAME BACK ON AND WHEN TRYING TO CLEAR IT THE LIGHT BLINKS AND JUST STAYS ON BOTH TIMES THE CODE P2302 CAME ON THE IGNITION COIL FOR THAT CYLINDER WAS CRACKED AND THE PLASTIC WAS MELTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496690February 7, 2013
ELECTRICAL SYSTEM
BOUGHT THIS 04 DURANGO WITH A HEMI, IN 2010. IT HAS ALWAYS HAD A PROBLEM WITH RUNNING ROUGH OR STALLING AFTER/DURING RAIN. SOMETHING IS GETTING WET? DEALERSHIP TRIED TO FIX IT A COUPLE OF TIMES. IT WORKS FINE AFTER IT DRIES. ALSO THERE WAS A RECALL IN 2004 FOR POSITIVE BATTERY CABLE FAILURE POSSIBLY CAUSING FIRE. THIS VEHICLE WAS TAKEN IN TO HAVE THE REPAIR FOR THIS RECALL (#D40) IN 2007. THE SAME BATTERY CABLE IS NOW FAILING AND IS IN THE SHOP FOR REPAIR. THE BATTERY CABLES ARE NOT AVAILABLE AFTER MARKET SO THEY HAVE BEEN ORDERED FROM DODGE. THERE IS NO PROVISION IN THE RECALL TO REPAIR WHEN THE THING FAILS EVEN AFTER IT WAS FIXED. IT STARTED HAVING ALL KINDS OF ELECTRICAL ISSUES SO I BROUGHT IT TO REPAIR SHOP (NOT DEALERSHIP). DEALERSHIP SAYS THEY CAN'T DO ANYTHING. I DID CALL DAIMLER/CHRYSLER RECALL CENTER AND THEY WERE VERY NICE, TOLD ME TO SEND IN ALL THE INFORMATION TO THEM FOR POSSIBLE REIMBURSEMENT. THE RECALL IS GOOD FOR 10 YEARS, AND I BELIEVE IT SHOULD BE INVESTIGATED FURTHER. THIS IS 9 YEARS LATER, BUT EVIDENTLY THE RECALL REPAIR HAS FAILED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496465February 5, 2013
ENGINE
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT AN ENGINE ROD FAILED. THE CONTACT WAS TRYING TO REVERSE FROM A RESIDENTIAL DRIVEWAY WHEN THE FAILURE OCCURRED. THE CONTACT TOOK THE VEHICLE TO A DEALER WHERE IT WAS CONFIRMED THAT THE ENGINE ROD HAD FAILED. THE DEALER ADVISED THAT THE ENGINE NEEDED TO BE REPLACED AND ALSO ADVISED THAT THE FAILURE WAS UNCOMMON FOR SUCH LOW MILEAGE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 119,000 AND THE CURRENT MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496534February 5, 2013
ENGINE
I BOUGHT THE VEHICLE 9-25-12. IT RAN GREAT UNTIL 1-29-13 WHEN WENT TO START IT TO GO TO WORK IT MADE A LOUD CRACK LIKE METAL SNAPPING. TURNED OUT TO BE TO BE IT SNAPPED A ROD AND RUINED THE MOTOR. CHRYSLER IS NOT TAKING ANY RESPONSIBILITY FOR THIS PROBLEM EVEN THOUGH IT IS HAPPENING TO HUNDREDS OF PEOPLE. THIS IS OBVIOUSLY A MOTOR DEFECT AND NEEDS TO BE ADDRESSED. HUNDREDS OF PEOPLE ARE LOSING THOUSANDS OF DOLLARS, MOST OF WHICH CAN'T AFFORD A NEW VEHICLE OR THE COST OF THE REPAIR. GOOD LUCK TO EVERYONE WITH THIS PROBLEM. HOPEFULLY DODGE WILL DO SOMETHING ABOUT THIS SITUATION AND STAND BEHIND THEIR VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495341January 31, 2013
ENGINE
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THE VEHICLE MADE A LOUD POPPING NOISE WHILE SHE PROCEEDED THROUGH AN INTERSECTION AND SMOKE EMITTED FROM UNDERNEATH THE HOOD CAUSING THE VEHICLE TO STALL. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO STATED THAT A DEFECTIVE ROD MADE A IN THE ENGINE AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 111,000. UPDATED 03/01/13*LJ UPDATED 03/07/13
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10494538January 24, 2013
ENGINE
I CRUNK UP MY VEHICLE (DODGE DURANGO 5.7L) AND IT THREW AN ROD THAT BUSTED MY ENGINE BLOCK AND OIL PAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494454January 23, 2013
ENGINE
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE BEGAN TO SPUTTER AND WITHIN ONE HUNDRED FEET THE VEHICLE STALLED. THE FAILURE RECURRED EVERY TIME IT RAINED, SNOWED OR WHEN BEING DRIVEN THROUGH A CAR WASH. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THERE WAS A MISFIRE ON CYLINDER NUMBER 3. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT THEY OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494456January 23, 2013
ENGINE
THE VEHICLE DROVE FINE ON 01/15/2013. I WENT OUT TO START IT ON 01/16/2013 AND THERE WERE A REALLY LOUD METAL ON METAL SOUND. IT SOUNDED LIKE THERE WERE ROCKS IN THE ENGINE. I QUICKLY SHUT THE ENGINE OFF. I HAD IT TOWED TO A LOCAL REPAIR SHOP AND I WAS TOLD THAT THE ENGINE FAILED. A ROD BROKE AND PUT A HOLE IN THE BLOCK. THE VEHICLE HAS BEEN SERVICED REGULARLY AND THERE WERE NO PRIOR ISSUES. NO WARNING LIGHT AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493801January 22, 2013
ENGINE
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHEN THE ENGINE WAS STARTED, IT EMITTED AN UNUSUAL NOISE. THE CONTACT POWERED OFF THE VEHICLE AND ATTEMPTED TO RESTART BUT TO NO AVAIL. THE VEHICLE WAS NOT TAKEN TO A MECHANIC AND WAS NOT REPAIRED. THE FAILURE WAS DIAGNOSED BY THE CONTACT AS HAVING A SEIZED ENGINE. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 127,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493157January 16, 2013
ENGINE
WENT OUT TO START IN THE AM AND THE MOTOR WAS MAKING A LOUD BANGING SOUND AND THE WHOLE CAR WAS SHAKING. HAD IT TOWED TO MY MECHANIC AND WAS TOLD THE ENGINE BLEW. NOW HAVING IT TOWED TO ANOTHER PLACE TO PUT IN A JASPER MOTOR IS GOING TO COST 5000.00. AFTER READING UP ON THIS IT SEEMS TO BE A PROBLEM THAT SHOULD BE LOOKED INTO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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