Dodge Durango Complaints (1999)

1,967 consumer complaints on file.

#10113389March 3, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHEN TAKEN VEHICLE FOR STATE INSPECTION THE UPPER AND LOWER BALL JOINTS HAD TO BE REPLACED DUE TO WEAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113706March 2, 2005
CHILD SEAT, CHILD SEAT:LATCH CONNECTOR/CLIP
THE CHILD SEAT WOULD NOT REMAIN LATCHED INTO THE BASE. *NM MODEL NUMBER# IMCN00US01BP41TV41 *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107152March 2, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
DURING INSPECTION, THE CONSUMER WAS INFORMED THAT THE UPPER/LOWER BALL JOINTS WERE WORN. THE DEALERSHIP REPAIRED THE PROBLEM. *AK *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105210March 2, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
THE STEERING WHEEL VIBRATED WHILE DRIVING 35 MPH OR MORE. THE VEHICLE WAS TAKEN TO A REPAIR SHOP FOR A FRONT WHEEL ALIGNMENT. THE MECHANIC INFORMED THE CONSUMER THAT THE ALIGNMENT COULDN'T BE PERFORMED BECAUSE THE UPPER AND THE LOWER BALL JOINTS NEEDED TO BE REPLACED ON BOTH SIDES. *JB FRONT WHEELS WORN UNEVENLY TO THE POINT THAT THERE WAS A SLIGHT VIBRATION IN STEERING. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112355March 1, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I PURCHASED A 1999 DODGE DURANGO NEW IN SEPTEMBER OF 1998. WHILE THE VEHICLE WAS STILL UNDER WARRANTY, I COMPLAINED THAT THERE WAS A ROUGH GRINDING NOISE IN THE AREA OF THE RIGHT FRONT OF THE VEHICLE. THE VEHICLE NOW HAS 46795 MILES. ON FEBRUARY 9, 2005, THE NOISE WAS VERY LOUD AND WE WERE SCARED TO DRIVE THE VEHICLE. WE TOOK IT TO THE CHRYSLER DEALERSHIP (CARL GREG CHRYSLER-JEEP IN JOHNSON CITY, TN) AND WE WERE TOLD THAT THE BALL JOINTS WERE GOING BAD AND NEEDED TO BE REPLACED. I ALSO WAS TOLD THAT THERE WAS A RECALL ON SOME OF THE DURANGOS. THE SERVICE MANAGER TOLD ME THAT HE COULD REPLACE THE JOINTS BUT HE WOULD HAVE TO USE THE SAME MODEL THAT WAS ON THE VEHICLE BECAUSE THE NEW REDESIGNED JOINTS HAD NOT BEEN RELEASED FROM CHRYSLER. I WAS TO COME BACK WHEN THE NEW JOINTS CAME IN. THE NOISE BECAME VERY BAD AND WE WERE SCARED TO DRIVE THE VEHICLE. I TOOK IT TO THE DODGE DEALER (CARL GREGORY DODGE OF JOHNSON CITY) (THE CHRYSLER-JEEP DEALERSHIP HAD CLOSED) FOR SERVICE. I WAS TOLD THAT THE DRIVER AND PASSENGER SIDE UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED AND THAT IT WAS DANGEROUS TO DRIVE THE VEHICLE. I HAD THE JOINTS REPLACED AND IT COST ME $760.40 OUT OF MY POCKET TO REPAIR BOTH SETS OF BALL JOINTS ON A VEHICLE WITH 46795 MILES AND IS DRIVEN BY MY WIFE WHEN THE WEATHER IS BAD. THE VEHICLE IS IN THE GARAGE THE TIME IT IS NOT BEING DRIVEN BY MY WIFE. I AM NOW TOLD THAT THERE IS NO RECALL ON MY DURANGO AND THERE ARE NO PROBLEMS REPORTED WITH BALL JOINTS ON THE 1999 DURANGOS. I WAS ADVISED BY THE SERVICE DEPARTMENT NOT TO DRIVE THE VEHICLE OUT OF THE GARAGE BECAUSE IT WAS NOT SAFE TO DO SO. I THINK THAT THIS IS SOMETHING THAT YOU SHOULD KNOW. AN INQUIRY NOW MIGHT SAVE SOMEONE'S LIFE LATER ON. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113123February 28, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE THE VEHICLE WAS BEING INSPECTED AT STATE INSPECTION STATION THE INSPECTOR INFORMED CONSUMER THAT BOTH UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED ON THE RIGHT SIDE, AND THE LOWER BALL JOINT ON THE LEFT SIDE ALSO NEEDED TO BE REPLACED. DEALER WAS NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113147February 28, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
THE UPPER AND LOWER BALL JOINTS WORE OUT COMPLETELY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112250February 27, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I'VE BEEN NOTICING IMPROPER TIRE WEAR ON MY 1999 DURANGO AND HAD IT LOOKED AT AND WAS TOLD THE BALL JOINTS ARE FAILING. NOW I NEED TO HAVE THEM REPAIRED AT MY OWN EXPENSE WHEN THE SAME PROBLEM FOR 2000 TO 2003 WAS ADDRESSED BY A RECALL THAT SHOULD HAVE INCLUDED 1999!! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112253February 27, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I HAVE A 1999 DODGE DURANGO 4WD AND HAVE SUFFERED THE SAME UPPER BALL JOINT PROBLEM IDENTIFIED IN THE DECEMBER 2004 RECALL OF THE 2000-2003 DODGE DURANGO. I HAD TO HAVE THE UPPER BALL JOINT AND MOST OF THE FRONT SUSPENSION REPLACED. FORTUNATELY I REPLACED THE WORN PARTS BEFORE HAVING AN ACCIDENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113349February 25, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
RE DODGE DURANGO RECALLS FOR BALL JOINTS -WHAT ABOUT 1999. *BF THE CONSUMER BELIEVES THAT THE 1998 AND 1999 DODGE DURANGO ALSO NEEDS TO BE RECALLED FOR FAULTY BALL JOINTS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113338February 25, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
DODGE DURANGO 1999 BALL JOINTS REPLACED. *BF THE CONSUMER BELIEVES THE 1999 DODGE DURANGO SHOULD BE INCLUDED IN THE CURRENT RECALL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113335February 25, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
DODGE DURANGO 1999 UPPER BALL JOINTS DEFECT. *BF THE UPPER BALL JOINT ON THE CONSUMER'S VEHICLE POPPED OFF AND CAUSED THE FRONT END TO COLLAPSE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113330February 25, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
DODGE DURANGO 1999 UPPER BALL JOINTS DEFECT. *BF THE CONSUMER WOULD LIKE TO KNOW WHY HIS VEHICLE IS NOT INCLUDED IN THE RECALL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113327February 25, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
DODGE DURANGO 1999 UPPER BALL JOINTS DEFECT. *BF THE CONSUMER DOES NOT UNDERSTAND WHY THE BALL JOINTS ON HIS VEHICLE WEREN'T RECALLED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112182February 25, 2005
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, SUSPENSION:FRONT, SUSPENSION:FRONT:CONTROL ARM
I PURCHASED MY 1999 DURANGO IN EARLY 2000. SINCE THAT TIME, I HAVE HAD TO REPLACE NUMEROUS PARTS OF THE FRONT END SUSPENSION INCLUDING WHEEL BEARINGS ON SEVERAL OCCASIONS, RIGHT SIDE HUB ASSEMBLY, BOTH SPINDLES, AND THE ROTORS TWICE. LAST WEEK, I NOTICE THE WHEEL WAS LITERALLY FLOPPING SIDEWAYS WHEN I TURNED. MY DEALER THEN REPLACED THE UPPER AND LOWER BALL JOINTS ON BOTH SIDES. AFTER THE REPLACEMENT OF THE BALL JOINTS, I DROVE THE VEHICLE AND NOTICED AN EXTREME SHAKING WHEN APPLYING THE BRAKES, AND A DRAMATIC PULL TO THE RIGHT. MY DEALER EXAMINED THE FRONT END AGAIN, AND AFTER ELIMINATING ALL OTHER POSSIBILITIES FOR THE PROBLEM THEN NOTICE THAT THE FRONT BRACKET WHICH HOLDS THE LOWER CONTROL ARM ON THE RIGHT SIDE WAS FRACTURED. UPON EXAMINING THE BRACKET THEY DISCOVERED THAT THERE WAS NO SPOT WELD ON THE BRACKET AND THE TWO SIDE WELDS WERE ONLY ON THE FRAME, BUT NOT THE BRACKET ITSELF. THE BRACKET AND FRAME WERE FRACTURED ALMOST ALL THE WAY AROUND THE FRAME. ACCORDING TO THEIR SERVICE MEN, AND BODY REPAIR STAFF, THE BRACKET APPEARS TO HAVE NEVER BEEN PROPERLY WELDED AT THE MANUFACTURE. SUBSEQUENTLY, I HAVE A VEHICLE, WITH THAT I CANNOT DRIVE. THIS SEEMS TO BE A MANUFACTURE DEFECT, WHICH RESULTED IN ME HAVING TO DO NUMEROUS REPAIRS OVER THE 5 YEAR PERIOD I HAVE OWNED THE VEHICLE, AND PUT MY FAMILY IN SERIOUS DANGER OF A CATASTROPHIC FRONT END FAILURE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112102February 24, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
UPPER BALL JOINTS SEVERELY WORN OUT. (DANGEROUS!) TIE ROD ENDS LOOSE. THESE VEHICLES (1999 MODEL YEAR) NEED TO BE INCLUDED IN THE BALL JOINT RECALL. THE SUSPENSION/UPPER BALL JOINTS ARE POORLY DESIGNED AND WAY TO LIGHT DUTY! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112134February 24, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
BALL JOINT FAILURE IN A 1999 DODGE DURANGO. CAUSED SEVERE TIRE DAMAGE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103498February 23, 2005
SUSPENSION:FRONT
WHILE TRAVELING AT 25 MPH AND HEARD A LOUD NOISE, DROVE VEHICLE TO A MECHANIC, WHO DISCOVERED THAT BALL JOINTS/ FRONT END , AND LEAD SPRINGS WERE DEFECTIVE. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113009February 22, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
RE RECALL ISSUED ON DODGE DURANGOS FOR DEFECTIVE BALL JOINTS, HAS REPLACED BALL JOINTS TWICE ON 1999 DURANGO. *BF THE FIRST REPLACEMENT WAS MADE AT 44701 MILE THE SECOND ONE WAS AT 86869 MILES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112886February 22, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
VEHICLE WAS TAKEN TO THE DEALER FOR A ROUTINE INSPECTION, AND MECHANIC DETERMINED THAT BOTH FRONTAL UPPER BALL JOINTS WERE DEFECTIVE, AND NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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