Dodge Durango Complaints (1998)

965 consumer complaints on file.

#10042867October 14, 2003
SUSPENSION:FRONT:WHEEL BEARING
CONSUMER HEARD WHILE TRAVELING AT ANY SPEED A LOUD GRINDING NOISE COMING FROM FRONT END OF VEHICLE. DEALER SERVICED INDICATED THAT FRONT WHEEL BEARING NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041585October 10, 2003
EQUIPMENT:APPLIANCE:AIR CONDITIONER
WHILE DRIVING MY VEHICLE IN CONGESTED TRAFFIC, THE AIR CONDITIONING UNIT RELEASED ALL OF THE R-134 A INTO THE ENCLOSED CAB. I WAS EXPOSED TO THE SUBSTANCE FOR QUITE AWHILE BEFORE I REALIZED WHAT HAD HAPPENED. I FINALLY PULLED OFF OF THE ROAD, AND EXITED THE VEHICLE. I HAD SEVERE HEADACHES AND NAUSEA FOR A COUPLE DAYS. IF I HAD AN INFANT IN THE VEHICLE, THERE COULD HAVE BEEN A DEATH DUE TO THIS MALFUNCTION. *LA
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10042688October 9, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
PE 03-032, FRONT SUSPENSION: UPPER BALL JOINT: THERE IS A LOUD CLANKING SOUND, AND CONSUMER FEELS THAT THE UPPER BALL JOINTS ARE PREMATURELY WORN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042584October 8, 2003
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
THE AIR BAG LIGHT ILLUMINATED. DEALER FOUND THAT THE AIR BAG MODULE WAS BURNED OUT AND INOPERABLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042360October 6, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
BOTH SIDES UPPER BALL JOINTS SEPARATED WHILE DRIVING AND A NOISE WAS HEARD COMING FROM THE FRONT. BOTH FRONT TIRES COULD FALL OFF, AND VEHICLE WAS INOPERABLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041333October 6, 2003
STEERING:LINKAGES:TIE ROD ASSEMBLY, SUSPENSION
TIE RODS & BALL JOINTS ALREADY NEEDED TO BE REPLACED ON THE VEHICLE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038241October 1, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
PE 03-032, FRONT SUSENSION UPPER BALL JOINT FAILURE: UPPER BALL JOINTS WORE OUT PREMATURELY. THE PROBLEM WAS REPAIRED BY THE OWNER.*AK THE UPPER AND LOWER BALL JOINTS WERE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032043October 1, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE DRIVING THE CONSUMER HEARD A KNOCKING NOISE ON THE PASSENGER'S SIDE WHEEL. THE CONSUMER HAD TO HAVE UPPER AND LOWER BALL JOINTS REPLACED.*AK *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039621September 27, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
I SPECIAL ORDERED TWO 1998 DURANGOS THAT WERE BUILT WITHIN 3 MONTHS OF EACH OTHER.BOTH UNITS WERE ORDERED WITH THE OPTIONAL 4 WHEEL ABS SYSTEM. ONE VEHICLE THE ABS SENSORS FAILED, AND THEN WITHIN 90 DAYS THE ABS MODULE FAILED CASUING ERRATIC DRIVING BEHAVIOR. THE MODULE WAS REPLACE AT 93K MILES. THE UNIT HAS 150K ON IT CURRENTLY WITH NO MORE ABS PROBLEMS. THE SECOND DURANGO WITH 63K MILES JUST EXPERIENCED THE SAME PROBLEM. ABS FAILURE THAT CAUSED THE UNIT TO SWAY AND DRIVE IRRATICALLY ESPECIALLY ON TURNS AND WHEN BRAKING. A 5 STAR RATED DODGE DEALER IN THE DC AREA REPLACED THE ABS MODULE AND ACTUATOR (SP) TO CORRECT THE PROBLEM. IN BOTH INSTANCES THE CARS WERE VERY UNSTABLE TO DRIVE. ABS MODULE REPAIR TO UNIT ONE WAS @$650, THE OTHER DURANGO ABS REPAIRS WERE $1450. CONTACTED DAIMLER-CHRYSLER TO SEE IF THERE WERE ANY TSBS ON THIS PROBLEM THEY SAID SORRY, AND THEY WERE NOT RESPONSIBLE FOR SAFTEY RELATED REPAIRS BEYOND THE ORINGINAL WARRANTY PERIOD, AND UNWILLING TO INVESTIGATE THE PROBLEM. I FIND IT VERY ALARMING THAT 2 TRUCKS BUILT WITH IN MONTHS OF EACH OTHER, WITH IDENTICAL MECHANICAL SPECS EXPERIENCE THE SAME SAFTEY RELATED PROBLEM. I ALSO OWN A 2001 DURANGO, AND A 2002 DODGE RAM 1500 AND BOTH OF THESE UNITS WERE ORDERED WITH THE UPGRADE 4-WHEEL ABS BRAKES. MY CONCERN, IS THERE A DESIGN FLAW IN THIS SYSTEM THAT COULD CAUSE HARM TO MY FAMILY IN THESE NEW MODEL TRUCKS, OR IS THIS A COVERED UP PROBLEM ON THE 1998 MODELS. BOTH 1998'S HAD DIFFERENT DRIVERS, MY FATHER (82)AND MY OLDEST SON (34 YRS) HAVE BEEN PRIMARY DRIVERS ON THE 63K MILE DURANGO, AND MY SELF AND SPOUSE (50) THE PRIMARY ON THE OTHER UNIT. BOTH UNITS HAVE FULL SERVICE HISTORIES AT 5 STARR RATED DODGE DEALERS...PLEASE ADVISE...REMEBER YOU GUYS SAID THE ABS WAS THE SAFEST WAY TO PROTECT MY FAMILY FROM HARM......
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040757September 26, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
ABS INDICATOR LIGHT COMES ON INTERMITTENTLY, BRAKES WORK AS THEY SHOULD. DEALER REPLACED THE SENSOR. ONE WEEK LATER, ABS LIGHT ILLUMINATED AGAIN. DEALER STATED BRAKES WERE WORKING, BUT THEY COULD NOT FIND THE SOURCE OF THE PROBLEM. THE SOLENOID WAS REPLACED. THE FOLLOWING DAY ABS INDICATOR CAME ON FOUR TIMES. DEALER SUGGESTED REPLACING THE COMPUTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034446September 23, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE THE VEHICLE WAS BEING SERVICED, THE DEALERSHIP INDICATED THE UPPER BALL JOINTS WERE WORN AND NEEDED TO BE REPLACED. *AK THE CONSUMER FELT THAT CHRYSLER SHOULD COVER THE EXPENSE TO REPAIR THIS VEHICLE BEFORE ANY MAJOR ACCIDENTS OCCURRED. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039275September 22, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
1998 DODGE DURANGO - SUSPENSION - FRONT-CONTROL ARM AND UPPER BALL JOINT HAS BEEN REPLACED AT LEAST 3 TIMES SINCE WE PURCHASED THE VEHICLE IN DEC 1999. WE WERE ADVISED IN AUG OF THIS YEAR THAT THEY NEED TO BE REPLACED AGAIN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039223September 21, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, STEERING:LINKAGES:ARM:IDLER AND ATTACHMENT
UPPER AND LOWER BALL JOINTS HAVE FAILED AT 65000 MILES ON 98' DODGE DURANGO. ALSO HAD TO REPLACE PITMAN AND IDLER ARMS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039251September 21, 2003
SUSPENSION:FRONT, EQUIPMENT, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAVE REPLACED TWO WINDOW MOTORS AND HAVE ANOTHER ONE TO REPLACE AS IT IS OUT NOW I WAS WONDERING IF THERE WERE ANY COMPLAINTS OR CAMPAIGNS ON WINDOW MOTORS ALSO I WANT TO COMPLAIN ABOUT FRONT SUSPENSION EITHER THE BALL JOINTS UPPER OR LOWER ARE WEAK OR OUT BUT I HAVE WEAR PROBLEMS ON MY NEW TIRES AND IT SHOULD NOT BE THAT WAY ONLY BEING A 1998 ARE THERE ANY CAMPAIGNS ON THIS .*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039146September 18, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
MY 1998 DODGE DURANGO' UPPER AND LOWER BALL JOINTS FAILED WITH ONLY 59000 MILES. REPLACEMENT COSTS WERE OVER $900. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038973September 16, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SUSPENSION, ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM
I HAD TO HAVE THE BALL JOINTS REPLACED 6 MONTHS AFTER I BOUGHT THE TRUCK. THE DEALERSHIP SAID THAT MY WHEELS WERE GETTING READY TO FALL OFF AND THE TRUCK WAS TO DANGEROUS TO DRIVE. THEN THE TRANSMISSION WENT OUT IN AUGUST OF 2003. I BARELY HAD 50,000 MILES ON IT. THE BRAKES ON IT ARE TERRIBLE. WHEN IT IS RAINING I HYDROPLANE JUST ABOUT EVER TIME I PUT ON THE BRAKES. THE ANTI LOCK BRAKE SYSTEM IS NOT WORKING PROPERLY. THE LIGHT IS NOW ON. THE SPEEDOMETER IS NOW BROKEN. IT STAYS AT ZERO MOST OF THE TIME BUT WILL OCCASIONALLY JUMP UP AND DOWN WHILE DRIVING. THE ELECTRIC DOOR LOCK MAKES A HORRIBLE SOUND WHEN IT LOCKS. LAST BUT NOT LEAST WHENEVER I DRIVE ON THE INTERSTATE AND GO OVER 60 MPH THE ENGINE MAKES A RATTLING NOISE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038934September 15, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER ARM, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
1998 DODGE DURANGO: I'VE HAD TO REPLACE THE FRONT CONTROL ARMS AND BALL JOINTS AT ONLY 53,000 MILES (FALL 02 AND SUMMER 03). I FOUND OUT ABOUT THE PROBLEM BECAUSE OF UNDUE TIRE WEAR...THE TIRE DEALER INDICATED THE TIE RODS AND BALL JOINTS WERE LOOSE AND HAD TO BE FIXED BEFORE THEY COULD ALIGN MY TIRES. UPON CONTACTING THE DODGE DEALER, THE MECHANIC INDICATED THIS WAS A COMMON PROBLEM AND THEY FIXED IT (OVER $1,200). THE MECHANIC INDICATED THIS SHOULD NOT HAPPEN WITH SUCH LOW MILEAGE ON THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038937September 15, 2003
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
WHINING NOISE COMING FROM REAR. TOOK TO DODGE DEALERSHIP. NEEDS COMPLETE REAR END REBUILD. $1300-$1500 ESTIMATE. ONLY 63K MILES. APPARENTLY IT'S A DESIGN DEFECT BY DODGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034426September 15, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DRIVERS SIDE WHEEL HAS A LOUD SQUEAKING NOISE DUE TO CORROSION OF THE UPPER BALL JOINT. THROUGH A INSPECTION THIS PROBLEM WAS SPOTTED. *AK UPPER BALL JOINT GREASE WAS NON EXISTENT AND THE BALL JOINT ASSEMBLY APPEARED TO BE FAILING. WHEN THE VEHICLE WAS TAKEN TO THE DEALER, IT WAS DETERMINED ALL FOUR UPPER/LOWER BALL JOINTS ON THE LEFT AND RIGHT SIDE NEEDED TO BE REPLACED FOR SAFETY REASONS. *PH *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038776September 12, 2003
POWER TRAIN:DRIVELINE:DRIVESHAFT
MY 1998 DURANGO DRIVE SHAFT HAD TO BE REPLACED DUE TO METAL FLAKING OFF FROM CORROSION. CAR HAS ONLY 53000 MILES AND IS PARKED ON BLACKTOP DRIVEWAY AND IS NOT USED FOR PLOWING OR OFF-ROAD ACTIVITY. USED FOR TRAVEL IN NORTHEAST WINTER CLIMATE. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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