Dodge Durango Complaints (1999)

1,967 consumer complaints on file.

#10121294May 18, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, STEERING:LINKAGES:TIE ROD ASSEMBLY
1999 DODGE DURANGO, SAME PROBLEM AS THE 2000 UP. THE RECALL WAS DONE ON THOSE BUT DODGE HAS NOT BEEN FORCED TO RECALL THE 1999'S. WE PURCHASED OUR VEHICLE IN AUGUST 1999, IT NEVER DID DRIVE GOOD, WANDERING, WE THOUGHT IT MIGHT BE THE TIRES, AND CONTINUED TO DRIVE UNTIL UNABLE TO GO ANYWHERE IN SAFETY. TOOK THE VEHICLE TO LARRY MILLER 12/22/2003 THEY RECOMMENDED REPLACING BOTH INNER TIE RODS, IDLER ARMS, ALIGNMENT ETC. COST OF $796.00 THIS WAS APPROX 55,000 MILES. SINCE THEY WOULD NOT WARRANT THE CAR, WE TOOK IT TO A PRIVATE SHOP RUSS' ALIGNMENT IN SALT LAKE. AND PAID $779.00 2/4/2004. WE REPLACED ALL 4 TIRES. WE HAD THIS VEHICLE INTO ALIGNMENT SHOPS CONSTANTLY, TIRE REPAIR, BALANCING ETC THE TIRES WERE SO BADLY WORN IN DIRECTIONS THAT SHOULD NEVER HAVE BEEN ON A VEHICLE. THESE THINGS SHOULD HAVE BEEN DONE 30,000 MILES SOONER. I CONTACTED CHRYSLER AND SUBMITTED THE RECEIPTS THE FILE # 13542683, PHONE # 1-800-992-1997 OPTION #5. I SPOKE WITH "BRANDY" BRANDY INSTRUCTED THE DURANGO WAS OUT OF WARRANTY AND THEY HAD NO REQUIREMENT TO COMPENSATION. WHEN ASKED TO PUT THAT IN A WRITTEN STATEMENT THEY REFUSED AND SAID IT WAS IN MY FILE AND THEY DID NOT HAVE TO SUBMIT THAT INFORMATION NOR COULD I SPEAK WITH A SUPERVISER. BUT THAT I WOULD RECEIVE MY ORIGINAL BILLS BACK IN 7-10 DAYS. THIS IS A RECENT CLAIM AND HAVE NOT RECEIVED MY ORIGINAL RECEIPTS YET. 5/18/2005
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121233May 17, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, STEERING:LINKAGES:TIE ROD ASSEMBLY, EQUIPMENT
BROUGHT 99 DURANG. IN FOR FRONT END ALIG. WAS TOLD $ 1600 IN REPAIRS NEEDED, GUESS WHAT? YUP, UPPERAND LOWER BALL JOINTS,INNER CONTROL RODS AND SHOCKS, WELL THE SHOCKS SEEM FINE BUT THE REST IS A MESS, CALLED DEALER IRA DODGE,AND THEY SAID ONLY RECALL WAS FOR A 2000 AND UP.I ASKED IF IT WAS NOMAL FOR ALL FOUR BALL JOINTS TO GO AT 64K(IT COULD HAVE BEEN EARLIER I NEED NEW TIRES AT THE TIME INNER WHEEL WAS WEARING) HE SAID NO.. OH WELL RIGHT, THIS IS RIDICULOUS.CHECKED PART NUMS AT LOCAL PARTS PLACE(AUTOZONE) FOR ALL SAID ABOVE ,$259.THAT INCLUDED NEW SHOCKS, BETTER ONES TOO.ILL NEVER BUY A DODGE AGAIN.AND ILL NEVER GO TO FIRESTONE TIRES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121067May 16, 2005
SUSPENSION:FRONT
CONSUMER STATES: ON THE FRONT END DRIVER'S SIDE, THE LOWER AND UPPER BALL JOINTS WERE BAD AND HAD TO BE REPLACED. THE BOOT WAS COMPLETELY BLOWN OUT. IT WAS MAKING A SQUEAKING NOISE AND HAD A DIFFERENT DRIVE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120840May 13, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
DT; THE BALL JOINTS FAILED AT 58,230 MILES WHEN THE CONSUMER WENT FOR THE STATE INSPECTION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121513May 10, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SERVICE BRAKES, HYDRAULIC
1999 DODGE DURANGO EXPERIENCED PROBLEMS WITH CONTROL ARMS AND BALL JOINT FAILURES.*MR THE CONSUMER HAD ALL THE BALL JOINTS REPLACED IN LATE 2003 AFTER HEARING INCIDENTS FROM THE MEDIA. IN LATE 2004, THE CONSUMER WAS INVOLVED IN A MINOR LOW SPEED ACCIDENT AND THE LEFT CONTROL ARM ASSEMBLY INCLUDING THE LEFT BALL JOINT WERE REPLACED. (THE CONSUMER DID NOT STATE IF THERE WAS DAMAGE TO THE VEHICLE). AFTER THE REPAIR THE CONSUMES WIFE STARTED TO HEAR A POPPING SOUND, THE VEHICLE WAS RETURNED TO THE DEALER BUT NO PROBLEM WAS FOUND BUT THEY DID CHECK ALL THE BOLTS AND TIGHTENED TO SPECS. IMMEDIATELY AFTER PICKING UP THE VEHICLE THE NOISE WAS STILL THERE. THE CONSUMER INSPECTED THE VEHICLE HIMSELF BY REMOVING THE LEFT FRONT TIRE AND WHEEL ASSEMBLY AND FOUND THE COTTER PIN INSTALLATION POORLY DONE ON THE UPPER BALL JOINT. THE CONSUMER THEN FOUND THE LOWER CONTROL ARM ASSEMBLY WHICH HAD PREVIOUSLY BEEN REPAIRED TO BE POORLY DONE AS WELL. THE BRAKES SQUEAKED, BUT THE CONSUMER DECLINED THE REPAIRS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120595May 10, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I TOOK MY 1999 DODGE DURANGO INTO HAVE THE TIRES ROTATED. THE AUTO TECH SAID BOTH THE UPPER BALL JOINTS WERE FAILING ON BOTH SIDES AND THE LOWER BALL JOINT ON THE LEFT SIDE ALONG WITH THE TIE-RODS. MY DURANGO HAS 100,000 MILES ON IT. I WAS TOLD BY THE MANAGER OF THE SERVICE DEPARTMENT THAT DURANGOS WERE KNOW FOR BALL JOINT PROBLEMS AND THAT THEY HAVE HAD RECALLS. I SEE THE 2000 DURANGOS HAVE HAD RECALLS, WHAT ABOUT THE 99'S. $800.00 WITH OF REPAIRS IS VERY COSTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120288May 9, 2005
SERVICE BRAKES, AIR:ANTILOCK, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
DT: 1. BRAKES -THE BRAKES ARE WEARING OUT TOO FAST, AND WHEN NEW BRAKES ARE PUT ON, THEY MAKE NOISES. ON THE RIGHT PASSENGER'S SIDE. 2. THE PASSENGER SIDE LOWER A FRAME BALL JOINT BROKE WHILE DRIVING. THERE WERE NO INDICATION THAT THERE WAS A PROBLEM. AND THERE IS NO RECALL FOR THIS PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120324May 9, 2005
SUSPENSION:FRONT, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: FRONT END SUSPENSION WORN OUT. AND ABS BRAKES; THE BRAKES WORK BUT THE ANTI-LOCK DOESN'T WORK . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120457May 9, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I HAVE A 1999 DODGE DURANGO WHICH HAS LOWER & UPPER BALL JOINTS THAT NEED TO BE REPLACED AND ON 33269 MILES ON THE VEHICLE. I DON'T KNOW WHAT TO DO BUT THE DEALERSHIP SAYS IT IS MY PROBLEM, THAT MY YEAR IS NOT ON THE RECALL LIST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119897May 5, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I TOOK MY 1999 DODGE DURANGO SLT 4X4 TO HAVE AN ALIGNMENT AND I WAS TOLD THAT THE ALIGNMENT WS FINE BUT THAT THE FRONT BALL JOINTS WERE FAILING. THE SERVICEMAN TOLD ME THAT ALL 2000 AND LATER MODEL DURANGO'S WERE RECALLED TO REPLACE THE PARTS. HE ALSO TOLD ME THAT MY VEHICLES PARTS WERE THE SAME AS THE 2000 YEAR MODELS THAT WERE RECALLED. THE RECALL WAS BECAUSE THE BALL JOINTS HAD FAILED CAUSING SEVERAL ACCIDENTS. WHY THE 1999 MODELS WEREN'T INCLUDED I DON'T KNOW. I SENT A LETTER TO DODGE AND THEY GAVE ME THE GENERIC ANSWER THAT THERE WERE NO RECALLS ACTIVE FOR MY VEHICLE. I HAVEN'T FIXED THE VEHICLE YET AND ALL THE PARTS ARE STILL IN PLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118483April 26, 2005
ENGINE AND ENGINE COOLING:ENGINE, LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK, ENGINE AND ENGINE COOLING:COOLING SYSTEM, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
1999 DODGE DURANGO, BOUGHT NEW, HAS 53,000 MILES, I WAS DRIVING ON A HIGHWAY ON 4/22/05,"CHECK GAUGES" LIT UP ON DASHBOARD, OIL PRESSURE GAUGE WENT TO ZERO, CAR STILL DRIVABLE, PULLED OVER AFTER 3-4 MILES INTO TURNPIKE SERVICE AREA, CHECKED OIL STICK AND IT READ FULL, CONTINUED ADDITIONAL DRIVE TO DESTINATION OF APPROX. 5 MILES AND DROPPED OFF AT NEARBY DODGE DEALERSHIP, THEIR DIAGNOSIS IS SLUDGE IN ENGINE AND OIL PUMP HAS TO BE REPLACED AND THE ENTIRE ENGINE WILL HAVE TO BE REPLACED, THEY SUSPECT LOUSY MAINTENENACE BY CAR OWNER REGARDING OIL CHANGES, I HAVE DOCUMENTATION THAT CAR WAS WELL MAINTAINED, ON A INTERNET SEARCH, I FOUND THAT HUNDREDS OF DURANGO OWNERS HAVE EXPERIENCED THE "EXACT" PROBLEMS WITH THIS TYPE OF VEHICLE. IN ADDITION, I HAVE EXPERIENCED OTHER PROBLEMS WITH MY VEHICLE: REPLACED WINDOW MOTER, REPLACED LEAK IN COOLING SYSTEM THERMOSTAT, REPLACED SWITCH ASSEMBLY FOR A/C HEATING UNIT, REPLACED BRAKES AND ROTORS ON FRONT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119268April 21, 2005
SUSPENSION, POWER TRAIN
1999 DODGE DURANGO SPEED SENSOR FAILED AS WELL AS THE UPPER AND LOWER BALL JOINTS. ***NO ANSWER REQUIRED***. *MR AT 49,000 THE TRANSMISSION WENT OUT. THE SPEED SENSOR FAILED FOR A SECOND TIME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118161April 20, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
MY 1999 DODGE DURANGO HAS HAD MANY PROBLEMS. THE BALL JOINTS HAVE ALREADY BEEN REPLACED BUT ARE STILL MAKING NOISE WHEN TURNING A CORNER. THE ELECTRICAL PANEL FOR THE WINDOWS HAS BEEN REPAIRED TWICE AND FINALLY REPLACED. THE BACK PASSENGER WINDOW STILL WILL NOT OPERATE. THE FUEL GAUGE IS NOT READING ACCURATELY EITHER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118932April 19, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
VEHICLE VIBRATED IN THE FRONT. OWNER HAD A MECHANIC INSPECT THE BALL JOINTS WHILE THE TRUCK WAS BEING SERVICED FOR THE BRAKES. MECHANIC WAS ABLE TO MOVE THE WHEELS, AND SAW THAT THE UPPER BALL JOINTS WERE WORN OUT AND FAILING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118101April 19, 2005
SUSPENSION:FRONT:WHEEL BEARING, STEERING:GEAR BOX (OTHER THAN RACK AND PINION), VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION, STEERING:LINKAGES:TIE ROD ASSEMBLY, ENGINE AND ENGINE COOLING, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
STARTED WITH REBUILT TRANSMISSION, THEN SLUDGED IN MOTOR. HAD TO REPLACE MOTOR WITH ONLY 120,000 MILES MOTOR AND TRANSMISSION 5,000. ALSO HAD TO REPLACE BALL JOINTS, TIE RODS AND BEARINGS COST $1,000*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117963April 16, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
PREMATURE BALL JOINT FAILURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117964April 16, 2005
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
NO OIL PRESSURE, ENGINE SLUDGE, CLEANED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117973April 16, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
BALL JOINTS WERE COMPLETELY WORN TO A SERIOUS HAZARD. MECHANIC SAID BALL JOINTS SO BAD CAR WHEELS COULD FALL OFF. WE HAVE A 1999 SLT DODGE DURANGO SEEMS ALMOST CRIMINAL THAT ONLY 2000-2003 BALL JOINTS ON THESE CARS HAVE RECALLS. MY 17 YR OLD DRIVES MY CAR.I ALSO HAVE TWO OTHER CHILDREN YOUNGER. PS I LOOKED UP OUR CAR FOUND THREE RECALLS, WE HAVE NEVER BEEN NOTIFIED BY THE DEALER COUNTY CHRYSLER IN HAMBURG PA. WE HAVE NOT MOVED FROM DATE OF PURCHASE AND PHONE REMAINED THE SAME NUMBER. THIS IS AN OUTRAGE OF NEGLECT!! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118886April 15, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING AT APPROXIMATELY 70 MPH THERE WAS A CRACK IN THE TRANSMISSION. OWNER HAD THE VEHICLE TOWED TO THE DEALER, AND OWNER WAS INFORMED THAT THE TRANSMISSION APPEARED AS IF THE DRIVER HAD BEEN GOING 80 MPH, THEN SUDDENLY SHIFTED THE VEHICLE INTO PARK. THEN, OWNER CONTACTED THE MANUFACTURER, WHO CLAIMED THAT VEHICLE HAD TOO MANY MILES ON IT, AND THERE WAS NOTHING ELSE THEY COULD DO. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116863April 13, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
COOLANT LEAK DUE TO GASKET FAILURE ON INTAKE MANIFOLD. THIS IS THE 3RD TIME THIS HAS HAPPENED, TWICE IN JUST OVER ONE YEAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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