Dodge Durango Complaints (2012)

640 consumer complaints on file.

#10761472September 4, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V115000 (ELECTRICAL SYSTEM) AND 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER ADVISED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE FOR REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760934September 2, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START UNTIL AFTER SEVERAL ATTEMPTS. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE RESTARTED AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. MA 10/22/2015 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760754September 1, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED WITHOUT WARNING AND ALL THE ELECTRICAL FUNCTIONS CEASED. IT TOOK MULTIPLE ATTEMPTS TO RESTART THE VEHICLE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.....UPDATED 02/10/16 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760514August 31, 2015
ELECTRICAL SYSTEM
2012 DODGE DURANGO. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO COMPLETE RECALL NOTICE 15V-115. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760354August 31, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE KEY FOB FAILED TO UNLOCK THE DOORS. AFTER THE DRIVER SIDE DOOR WAS OPENED MANUALLY, THE PUSH TO START FAILED TO OPERATE WITHOUT WARNING. ON ANOTHER OCCASION, THE ALARM SOUNDED INDEPENDENTLY WITHOUT WARNING. WHEN THE VEHICLE WAS STARTED, THE CHECK FUEL CAP AND CHANGE ENGINE OIL WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759910August 28, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/18/15*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759353August 26, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING AT 30 MPH, THE VEHICLE HESISTATED AS IF IT WERE GOING TO STALL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000. MA 10/16/15 UPDATED 01/25/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10758706August 24, 2015
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
WHILE DRIVING ON THE HIGHWAY THE CAR'S ENGINE SHUT DOWN. I PLACED THE CAR IN NEUTRAL AND RESTARTED THE ENGINE WITH NO DIFFICULTY. DAYS LATER THE CAR WAS PARKED AND WOULD NOT START. THE ENGINE TURNED NORMALLY BUT IT SEEMS LIKE THE FUEL IS NOT REACHING THE ENGINE. IT ALMOST SEEMS LIKE A FLOODED ENGINE. I RESEARCHED IT ONLINE AND IT SEEMS TO BE AN KNOWN ISSUE WITH THIS CAR. THE TIPM (TOTALLY INTERGRATED POWER MODULE) SEEMS TO BE THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10750333August 21, 2015
FUEL/PROPULSION SYSTEM, VISIBILITY/WIPER
08-10-15 I CALLED THE DEALERSHIP WHERE I BOUGHT MY VEHICLE, COWBOY CHRYSLER 409-385-3796 ABOUT THE NOTICE I RECEIVED ABOUT TWO SAFETY RECALLS R09 FUEL PUMP RELAY AND P36 SUN VISOR WIRING. I WAS TOLD THE DEALERSHIP HAD GOTTEN IN 15 OF THE PARTS AND USED ALL 15 TO REPAIR VEHICLES. I WAS TOLD I WOULD BE PUT ON A LIST AND CALLED WHEN MORE PARTS CAME IN TO THE DEALERSHIP. 08-21-15 I CALLED THE DEALERSHIP AGAIN AND WAS TOLD THEY HAD GOTTEN IN 18 OF THE PARTS AND I AM THIRD ON THE LIST TO BE CALLED WHEN MORE PARTS COME IN. CAN YOU HELP ME GET THE NECESSARY REPAIR PARTS DELIVERED TO THIS DEALERSHIP?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10750126August 20, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE RECALL PART NEEDED WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749507August 18, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749265August 17, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE HESITATED AS IF IT WOULD STALL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749284August 17, 2015
ELECTRICAL SYSTEM
WHEN THE GAS PEDAL WAS PUSHED DOWN TO ACCELERATE THERE WAS A HIGH PITCHED WHIZZING SOUND THAT WAS ASSOCIATED WITH EVERY REV OF THE ENGINE. AFTER DRIVING APPROX. 8 MINUTES THE BATTERY LIGHT CAME ON THE DASH PANEL. TOOK THE CAR TO A REPAIR SHOP AND THE BATTERY WAS REPLACED. AFTER REPLACING THE BATTERY, IT WAS DEEMED THE ALTERNATOR WAS BAD AND IN NEED OF REPLACEMENT. THE ALTERNATOR WAS REPLACED THE NEXT DAY AND THE PROBLEM WAS FIXED. DODGE CURRENTLY HAS A RECALL (P60) ON DURANGOS FROM THE SAME YEARS AS OURS. HOWEVER, DODGE SAYS MY ALTERNATOR DOES NOT FIT THE RECALL BECAUSE IT IS 180 AMP AND NOT 160 AMP. WHEN THE ALTERNATOR WAS REPLACED, THERE WAS A BACKORDER ON THE ALTERNATOR THAT FITS MY DURANGO. I FOUND THIS IRONIC AND QUESTIONED WHY THERE WOULD BE A SHORTAGE OF ALTERNATORS IF THIS TYPE WASN'T EXPERIENCING FAILURES. MY ISSUE FITS THE SAME SYMPTOMS AS MANY OTHER DODGE OWNERS. I FEEL THE ALTERNATOR WAS BAD AND PERHAPS THIS IS JUST ONE OF MANY THAT DODGE ISN'T RECOGNIZING AT THIS TIME. THERE IS NO RECOURSE AS OF NOW THROUGH DODGE BUT I WANT TO MAKE SOMEONE AWARE OF THIS ISSUE TO PREVENT SOMEONE FROM DEALING WITH THE SAME ISSUE. IF WE WOULD HAVE DRIVEN TOO FAR THE CAR MAY HAVE SHUT OFF AND CAUSED A HAZARD ON THE ROADWAY. I FEEL THIS IS TOO NEW A VEHICLE TO HAVE SUCH DETRIMENTAL FAILURES. DODGE HAS BEEN OF VERY LITTLE HELP. IN FACT, FIAT CHRYSLER MADE IT ABUNDANTLY CLEAR THAT MY VEHICLE DID NOT FIT THE RECALL AND WHEN I ASKED WHY A GROUP OF PEOPLE HAD TO BE AFFECTED TO CARE THERE WAS NO RESPONSE. PLEASE DO NOT LET THIS DIE! THANK YOU FOR YOUR TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749064August 17, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. IN ADDITION, THE CONTACT WAS EXPERIENCING A DELAY WITH THE PUSH START BUTTON AND HAD TO DEPRESS THE ACCELERATOR PEDAL IN ORDER FOR IT TO RESPOND. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748527August 13, 2015
FUEL/PROPULSION SYSTEM
I RECEIVED RECALL NOTICE R09 ORIGINALLY IN MID MARCH 2015. I CALLED MICHIGAN CITY CHRYSLER DODGE JEEP 219-872-8600 700 E. US 20, MICHIGAN CITY, IN 46360 TO SCHEDULE THE REPAIR. THEY NOTIFIED ME THAT THE PARTS WERE NOT AVAILABLE AND PUT ME ON A "PAPER" CALL LIST. TODAY AUGUST 13, 2015 I RECEIVED MY SECOND RECALL NOTICE ON R09. I CALLED MICHIGAN CITY CHRYSLER DODGE JEEP 219-872-8600 700 E. US 20, MICHIGAN CITY, IN 46360 AGAIN TO SCHEDULE THE REPAIR AND RECEIVED THE SAME ANSWER AS IN MARCH. IT HAS BEEN 5 MONTHS NOW FROM THE ORIGINAL NOTICE AND IT IS CLEAR THIS DEALERSHIP HAS NO INTENTION OF MAKING THE RECALL REPAIRS WITHIN A REASONABLE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747105August 7, 2015
FUEL/PROPULSION SYSTEM
THE VEHICLE FIRST HAD PROBLEMS WITH THE TRANSMISSION AND THE DEALER WOULD NOT FIX IT BECAUSE THE CHECK ENGINE LIGHT WAS NOT ON AND CHRYSLER WOULDN'T AUTHORIZE. THE VEHICLE WOULD JUMP IN REVERSE OR ROLL AND NOT GO IN GEAR. LATER CHECK ENGINE LIGHT CAME ON AND IT WAS REPAIRED. THEN THE VEHICLE BEGAN HAVING DIFFICULTY STARTING. THE MOTOR JUST CONTINUES TRYING TO TURN OVER. YOU HAVE TO TURN THE KEY OFF AND TRY TO START A COUPLE OF MORE TIMES AND THEN IT WILL RUN. THE VEHICLE WILL STALL WHEN YOU STEP ON THE GAS. I STARTED IT AFTER PUTTING GAS IN AT A GAS STATION AND STEPPED ON THE GAS AND IT DIED. I STARTED IT AND STARTED OUT OF MY DRIVEWAY AND IT DIED AND CONTINUED ROLLING. IT ALSO DIED WHEN MY WIFE WAS PULLING AWAY FROM MY SONS SCHOOL. CHRYSLER HAS A RECALL ON THE VEHICLE, HOWEVER I HAVE BEEN TRYING FOR ALMOST A YEAR TO GET IT REPAIRED. I FIRST REPORTED THE INCIDENTS IN 2014 TO BOTH CHRYSLER AND A DODGE DEALERSHIP. THE DODGE DEALERSHIP SAYS THEY CANT GET THE PARTS FROM CHRYSLER....UPDATED 09-29-15 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746944August 7, 2015
SERVICE BRAKES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC), 14V391000 (ELECTRICAL SYSTEM) AND 15V115000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746768August 6, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE DECELERATED INDEPENDENTLY. THE FAILURE ALSO OCCURRED WHEN DRIVING FROM A COMPLETE STOP. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 15V115000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746024August 4, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE HAD AN ABNORMAL NOISE COMING FROM THE ENGINE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TIPM MODULE NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746110August 4, 2015
UNKNOWN OR OTHER
I WAS DRIVING MY VEHICLE AND THE ENGINE STALL WHILE DRIVING , THIS OCURR IN TWO DIFFERENT DAYS AND LAST FRIDAY, JULY 31, 2015 MY GRANDSON WAS DRIVING AND OCURR THE SAME THING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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