Dodge Durango Complaints (1999)

1,967 consumer complaints on file.

#10137062September 20, 2005
ENGINE AND ENGINE COOLING:ENGINE
DT: THE CONSUMER KEPT UP THE MAINTENANCE ON THE VEHICLE. WHILE DRIVING ON THE HIGHWAY A THROUGH ROD ENTERED THE OIL PAN AND IT DESTROYED THE ENGINE. THERE WAS SLUG BUILT UP IN THE BOTTOM OF THE OIL PAN THAT CAUSED THE PUMP TO FAIL. THERE WAS NO FOR WARNING, BUT ONE COULD HEAR METAL AGAINST METAL GRINDING. OIL LIGHT DID NOT COME ON. SPOKE WITH THE DEALER AND CHRYSLER, AND THEY SAID THERE WAS NOTHING THEY COULD DO BECAUSE WARRANTY EXPIRED. THIS HAPPENED ON JUNE 5, 2005. HAD THE ENGINE REPLACED AND THE CONSUMER PAID THE COST OUT OF POCKET. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136419September 13, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
BALL JOINT FAILURE IN MY 1999 DODGE DURANGO. I HAVE TO REPLACE BALL JOINTS IN MY 99 DURANGO, WHY ARE THEY NOT RECALLED LIKE THE 2000 MODEL THEY HAVE THE SAME EXACT PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135497September 7, 2005
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH, SUSPENSION, POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM
IN JANUARY OF 05 HAD TO HAVE BOTH UPPER AND LOWER BALL JOINTS REPLACED, CONTROL ARM, FRONT BRAKES AND NEW TIRES AS A RESULT OF BAD F/E SUSPENSION. NOW TODAY THE SPEED SENSOR (AND I AM HOPING THAT'S IT) HAS GONE OUT ON THE TRANSMISSION. I HAVE HAD TWO WINDOW MOTOR FAILURES, A SUDDEN DROP IN OIL PRESSURE CAUSING THE TRUCK TO STALL AND THERE IS SOMETHING WRONG WITH THE ELECTRICAL SYSTEM. THERE HAVE BEEN MANY COMPLAINTS IN REGARDS TO THESE FAILURES AND THE DODGE DURANGO AND ALTHOUGH THEY HAVE RECALLED OTHER DODGE TRUCKS FOR THESE ISSUES - THEY HAVE YET TO HAVE RECALLED THE 1999. I HAVE CONTACTED DODGE SINCE JANUARY OF THIS YEAR REGARDING THIS ISSUE AND THEY RESPONDED TELLING ME THAT THEY HADN'T HAD ENOUGH COMPLAINTS TO ISSUE A RECALL. I FIND THIS HARD TO BELIEVE SEEING ALL THE COMPLAINTS MADE TO NHTSA AND TO CONSUMER AFFAIRS IN REGARDS TO THIS YEAR AND MODEL. I ALSO BELIEVE THAT THE DODGE DEALER I BOUGHT THIS TRUCK FROM (USED) SOLD IT TO ME KNOWING OF THESE PROBLEMS - ALTHOUGH THIS I DOUBT I COULD EVER PROVE. I AM THANKFUL THAT THE FRONT WHEELS STAYED ON AS LONG AS THEY DID AS I HAVE READ OF THE BALL JOINT ISSUE CAUSING WHEEL SEPARATION. THIS COULD HAVE BEEN A DEADLY SITUATION FOR MY FAMILY (4 SMALL CHILDREN - WE RELY ON THIS AS OUR ONLY TRANSPORTATION) AND I HOPE THAT THE PROBLEM IS FIXED BUT HAVE SERIOUS DOUBTS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134908August 31, 2005
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
WAS DRIVING AFTER DARK LAST NIGHT AND MY HEADLIGHTS JUST STOPPED WORKING (BOTH OF THEM) ALMOST CAUSED ANOTHER CAR TO HIT ME, BECAUSE THEY COULD NOT SEE ME. I PULLED OVER AND PROCEEDED TO CHECK THE FUSES, ETC AND THEY WERE ALL FINE AND THE HIGH BEAMS AND PARKING LIGHTS WORKED, JUST NOT THE HEADLIGHTS. TOOK THE CAR TO THE PLACE I BOUGHT IT FROM AND AFTER 2 HOURS HIS MECHANICS FIGURED OUT THAT IT WAS THE RELAY SWITCH THAT HAD BLOWN AND HAD TO BE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128777August 23, 2005
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP, FUEL SYSTEM, OTHER
DT: THE CALLER SAID THAT THE VEHICLE SHUTS DOWN. THIS HAPPENED AT ANY SPEED. WHEN HE PULLED OFF OF THE ROAD AND SAT THERE FOR A WHILE AND THE VEHICLE STARTED UP AGAIN. THE CALLER STATED IT HAS HAPPENED INTERMITTENTLY. THE DEALER DID NOT KNOW WHAT WAS WRONG WITH THE VEHICLE. THE MANUFACTURER WAS NOT AWARE OF THE PROBLEM, AND URGED THE CONSUMER TO GO BACK TO THE DEALER AND PERFORM A DIAGNOSTIC TEST. THE PROBLEM STARTED ON JUNE 13, 2005, AND IT WAS HAPPENING TO BOTH THE CALLER AND HIS WIFE. THE DEALER WANTED TO REPLACE THE FUEL PUMP AND FILTER. THE CALLER SAID THAT HIS WIFE JUST CAME IN AND HAS BEEN ON THE SIDE OF ROAD THE FOR THE LAST 2 HOURS WITH THIS PROBLEM. SHE WAS ALMOST TICKETED FOR STOPPING ON THE INTERSTATE. SHE WAS PUSHED OFF TO THE SIDE OF THE ROAD. HIS WIFE TOLD THE POLICE THAT IT WOULDN'T START IN A WHILE SO THEY LET HER SIT THERE UNTIL IT STARTED. *AK THE CONSUMER PURCHASED A PCM AND REPLACED IT. THE VEHICLE STOPPED THE STALLING. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133646August 21, 2005
VEHICLE SPEED CONTROL
1999 DODGE DURANGO: TROUBLES WITH OIL PRESSURE GAUGES DROPPING TO 0, SLUDGE BUILD UP, ENGINE MYSTERIOUSLY STALLING, SPEED SENSOR PROBLEMS, AIR CONDITIONING NOT WORKING AFTER SEVERAL HOURS OF DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132912August 15, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, EXTERIOR LIGHTING:BRAKE LIGHTS, ENGINE AND ENGINE COOLING
DT: ON JULY 31, 2005 THE CHECK ENGINE LIGHT CAME ON. SHE TOOK VEHICLE TO DEALER AND HAD IT FIXED. THE NEXT DAY THE LIGHT WAS STILL ON. VEHICLE WAS TAKEN BACK TO THE DEALER. CURRENTLY, THE CHECK ENGINE LIGHT, ABS LIGHT AND A BRAKE LIGHT WERE ON. VEHICLE HAD BEEN TO THE DEALER 4 TIMES AND STILL COULDN'T FIND THE CAUSE OF THE PROBLEM. MANUFACTURER HAD NOT BEEN CONTACTED . SHE HAS PAID FOR ALL THE TRIPS TO THE DEALER AND THEY HAVEN'T FIXED IT YET. SHE COULD NOT AFFORD TO CONTINUE PAYING FOR ALL REPAIRS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132729August 13, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
3 OF 4 POWER WINDOWS FAILED TO WORK WITHIN 2 YEARS OF PURCHASE. NOTHING WAS DONE TO CORRECT THIS, WHEN ADDRESSED TO THE DEALERSHIP I WAS TOLD THE TOTAL PRICE OF PARTS AND LABOR (FULL PRICE). *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132389August 12, 2005
SUSPENSION:FRONT:WHEEL BEARING
1999 DODGE DURANGO FRONT DRIVER'S SIDE BEARING WERE BAD.***NO ANSWER REQUIRED***.*MR THE LOWER FRONT BALL JOINT ALSO NEEDS TO BE REPLACED BECAUSE IT CAN'T BE GREASED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132614August 12, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DT: CONTACT STATES THE BALL JOINTS ON 1999, DODGE, DAKOTA ARE LOOSE. THE RIGHT/LEFT SIDES ARE VERY LOOSE. HE CITED A RECALL ON THE 1999 DODGE DAKOTA, BUT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN ALTHOUGH HE IT HAD THE SAME PROBLEMS AS NOTED IN THE RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121175August 12, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
DT CONSUMER STATES WHEN THE WHEEL WAS TURNED TO THE RIGHT, THE VEHICLE WOULD JERK AND PULL TO THE RIGHT. THE VEHICLE HAS BEEN SERVICED. *JB THE UPPER BALL JOINT WERE REPLACED TO CORRECT THIS PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132081August 9, 2005
ELECTRICAL SYSTEM
DT: THE VEHICLE INTERMITTENTLY STALLED. THIS STARTED ON AUGUST 1, 2005. TOOK THE VEHICLE TO THE DEALER THEY RECOMMEND TO REPLACE THE COMPUTER MODULE. CONTACTED MANUFACTURER, THEY SAY THERE WAS NO RECALLS FOR MODEL YEAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132121August 9, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
1999 DODGE DURANGO - BAD BALL JOINTS/CONTROL ARMS FRONT END THIS EXACT ITEM WAS RECALLED ON OTHER DURANGOS, HOWEVER, FOR SOME ODD REASON IT HAS LEFT THE 1999 YEAR OFF THE RECALL. WE HARDLY MADE IT TO A MECHANIC TO FIX BEFORE THE FRONT TIRES FELL OFF. I DRIVE THIS CAR REGULARLY WITH 2-4 KIDS IN IT AND WOULD HATE TO SEE WHAT HAPPENS IF I WERE IN AN ACCIDENT WITH THESE CHILDREN AND THEN IT CAME BACK TO YOU. LUCKY FOR US THIS HAPPENED COMING OUT OF OUR DRIVEWAY AND NOT ON THE HIGHWAY. THE BALL JOINTS THAT WERE RECALLED IN THE 2000+ YEARS ARE NO DIFFERENT THAN THE ONES USED IN 1999 - THIS SHOULD HAVE BEEN RECALLED. THERE ARE HUNDREDS OF COMPLAINTS LISTED ON-LINE IN VARIOUS STATES FOR THIS PROBLEM. WHEN IS DODGE GOING TO BE HELD ACCOUNTABLE FOR IT? AS WE TYPE THIS - WE ARE SPEAKING TO DAIMLER/CHRYSLER ABOUT THE PROBLEM (NOT THE FIRST TIME FOR THIS) THEY ARE ACTUALLY CALLING THE DEALERSHIP TO SEE IF WE ARE A GOOD ENOUGH CUSTOMER AND SPEND ENOUGH MONEY THERE TO DEAL WITH US?! WE ARE ALSO BEING TOLD THAT IF IT FAILS A 2ND TIME, THEY MIGHT BE ABLE TO HELP US?! SO, WE SHOULD CONTINUE TO TAKE A CHANCE AND DRIVE OUR CHILDREN AROUND ON THE HIGHWAY AND SUCH AND HOPE IT FAILS AGAIN TO GET OUR RECALL DONE?! THIS IS CRAZY - THERE HAS TO BE A BETTER WAY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131649August 5, 2005
EQUIPMENT:MECHANICAL, SUSPENSION
(1) EIGHTEEN MONTHS PRIOR TO THE ACCIDENT, THE UPPER AND LOWER CONTROL ARM ASSEMBLIES WERE REPLACED BY THE DEALER. (2) WHILE DRIVING, THE RIGHT FRONT WHEEL ASSEMBLY COLLAPSED CAUSING A LOSS OF CONTROL. VEHICLE LEFT THE ROAD, WENT THROUGH A UTILITY POLE, ROLLED TWICE CAUSING A TOTAL LOSS OF THE VEHICLE. POLICE REPORT INDICATES "IT APPEARS THE ACCIDENT WAS CAUSED BY MECHANICAL FAILURE." WITNESS SUPPORTS ACCURACY OF ACCIDENT REPORT. (3) DEALER SUGGESTED COMPLAINT TO CHRYLSER. AFTER INVESTIGATION, DAIMLER CHRYLSER RESPONDS THEY "ARE NOT CONVINCED THAT A MANUFACTURING RESPONSIBILITY IS ASSOCIATED WITH THIS INCIDENT." THEY ALSO "DECLINED ANY RESPONSIBILITY ASSOCIATED WITH THIS INCIDENT." DIGITAL PHOTOS OF VEHICLE, SUSPENSION AND SEPARATED WHEEL ASSEMBLY AT THE ACCIDENT SCENE ARE AVAILABLE.*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10131227August 3, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
BAD BALL JOINTS 57K MILES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130439July 28, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
DT: CONSUMER COMPLAINED ABOUT AN UPPER AND LOWER BALL JOINT PROBLEM. . CONTACTED THE DEALER, WHO REPLACED THE BALL JOINTS. ALSO SPOKE WITH DIAMLER CHRYSLER. THEY SAID THEY WERE NOT LUBED PROPERLY. BUT KEPT THEM THERE. HAD PROBLEMS WITH THE VEHICLE PULLING TO THE RIGHT. THERE WAS A RECALL BUT THIS VEHICLE WAS NOT INCLDED IN THE RECALL DUE TO VIN. HAD THEM REPLACED ON JULY 27, 2005.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130052July 26, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
DT: CONSUMER HAD A 1999, DODGE, DURANGO. THERE WAS A RECALL FOR LATER MODELS, AND THE SAME PROBLEM WAS HAPPENING WITH THIS VEHICLE. IT WAS INSPECTED ON JULY 25, 2005, AND THE UPPER AND LOWER BALL JOINTS WERE DEFECTIVE. THE TIRES WERE RUBBING AGAINST THE FRAME. DAIMLER CHRYSLER STATED THAT BECAUSE THE VEHICLE WAS NOT PART OF THE RECALL THEY WILL NOT PAY FOR REPAIRS. THIS WAS NOTICED APPROXIMATELY A MONTH AGO WHEN GOING AROUND A CORNER THE FRONT END SHIFTED. ALSO, HEARD A LOUD CLANKING NOISE. WHEN THE VEHICLE WAS TAKEN HOME CONSUMER LOOKED AND SAW THE TIRES RUBBED ON THE FRAME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129566July 21, 2005
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
DT: CONSUMER STATES THAT THE FRONT OF 1999 DODGE DURANGO BALL JOINTS WORE OUT. BASICALLY, THE FRONT END WAS FALLING APART. UPPER AND LOWER BALL JOINTS FELL APART AND DESTROYED THE WHOLE FRONT END OF THE VEHICLE. THE WHOLE FRONT END OF THE VEHICLE WAS REPLACED. THIS WAS THE SAME PROBLEM AS THE 2000 MODELS THAT WERE RECALLED. THE OWNER HAD THE VEHICLE IN THE DEALERSHIP FOR REPAIRS ON THE FRONT TWICE. DEALERSHIP SAID THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE FRONT END WAS THE ONLY PROBLEM THE OWNER HAD WITH THE SUV. OWNER HAS CONTACTED CHRYSLER AND FILED A COMPLAINT. CHRYSLER INFORMED THE OWNER THAT THEIR VEHICLE WAS NOT INCLUDED IN THE RECALL. THE OWNERS HAD NOT HAD ANY MORE CONTACT WITH CHRYSLER. SPEED WAS NOT A FACTOR IN THIS FAILURE. AFTER THE VEHICLE WAS INSPECTED BY CHRYSLER MECHANICS, THEY SAID THAT THERE WAS NOTHING WRONG, AND ASKED THE CONSUMER TO LEAVE. THE OWNER ASKED FOR A RECEIPT FOR THE OIL CHANGE AND CHECKING THE FRONT END. THEY WOULD NOT GIVE THE CONSUMER A RECEIPT AFTER THE OWNER ASKED THEM ABOUT THE RECALL. THIS HAPPENED ON MARCH 29, 2004. AS THE OWNER PULLED OUT OF THE DEALERSHIP THE VEHICLE WAS MAKING A RATTLING NOISE BY THE RIGHT FRONT TIRE. CONSUMERS THEN WENT TO A REPAIR SHOP AND THEY PULLED ON THE WHEEL AND COULD SEE THE WHOLE FRONT ASSEMBLY MOVING. EVERYTHING WAS OUT OF PLACE AND MOVING. THE MECHANIC HAD TO FIX THE WHOLE FRONT END, AND THE OWNER RECEIVED A BILL FOR $1,800.00. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129469July 20, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
DT: THE VEHICLE IS 1999 DODGE DURANGO. THE CONSUMER NEEDED THE TIRES REPLACED AND HE HAD AN INDEPENDENT MECHANIC CHECK THE BALL JOINTS AT THE SAME TIME. THE MECHANIC TOLD HIM THAT THE FRONT TOP AND BOTTOM BALL JOINTS WERE GOING BAD, THIS WAS IN 12-2004. THE CONSUMER KNEW THERE WAS A RECALL ON SIMILAR VEHICLES. HE CONTACTED THE MANUFACTURER AND THEY TOLD HIM THAT HIS VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONSUMER HAD TO GET THE ENGINE REPLACED BECAUSE OF A SLUDGE PROBLEM. THE ENGINE BLEW UP BECAUSE OF THE OIL PRESSURE HAD FAILED ON THE VEHICLE, ON 7-17-05. ABOUT 3-4 MONTHS PRIOR THE CONSUMER HAD THE OIL AND OIL FILTER CHANGED; AND THE BEARINGS REPLACED. ON 7-19-05 THE ENGINE WAS REPLACED. HE HAD THEM CHECK THE BALL JOINTS AGAIN ON 7-20-05. THEY TOLD HIM THAT THEY WOULD BE AFRAID FOR HIM TO DRIVE IT OFF THE LOT. CONSUMER FEELS THAT THE MANUFACTURE SHOULD REPLACE THIS AT THEIR EXPENSE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128566July 13, 2005
ENGINE AND ENGINE COOLING
DT: CONSUMER STATED THE VEHICLE STALLED WHILE DRIVING ABOUT 30 MPH. THE SERVICE DEALER COULD NOT DUPLICATE THE PROBLEM. IT HAS HAPPENED 3 TIMES TODAY AND HAS HAPPENED FOR THE PAST 3 WEEKS, IT APPEARS TO BE GETTING WORSE. AFTER PUTTING THE VEHICLE INTO PARK, THE VEHICLE WILL SOMETIMES START IMMEDIATELY, BUT SOMETIMES THE CONSUMER WOULD HAVE TO WAIT FOR ABOUT 10 MINUTES TO RESTART IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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