Dodge Durango Complaints (1999)

1,967 consumer complaints on file.

#10144829December 9, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
BALL JOINT FAILURE IN 1999 DODGE DURANGO. LOSS OF CONTROL WHILE DRIVING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144868December 9, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
DT: THE CONTACT HAD THE UPPER AND LOWER BALL JOINTS REPLACED AT THE CONTACT'S EXPENSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144056November 30, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
DT: THE CONTACT STATED THE VEHICLE WAS DRIVING REALLY HARD. THE CONTACT'S HUSBAND TOOK THE VEHICLE TO A LOCAL MECHANIC, WHO FOUND THE UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AT CONTACT'S EXPENSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143967November 29, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
ON 10/24/02, I HAD TO REPLACE THE UPPER AND LOWER BALL JOINTS ON THE DRIVER AND PASSENGER SIDE OF MY 1999 DODGE DURANGO BECAUSE I FAILED THE STATE INSPECTION AND WAS TOLD BY THE DEALER THAT MY TRUCK WAS UNSAFE TO DRIVE. THERE WAS 46382 MILES ON THE ODOMETER IN THE VEHICLE AT THAT TIME. MY TRUCK FAILED THE STATE INSPECTION ON 11/29/05 BECAUSE THE UPPER AND LOWER BALL JOINTS ON THE DRIVER AND PASSENGER SIDE OF THE DURANGO NEED TO BE REPLACED AGAIN! I NOW HAVE 71508 MILES ON MY ODOMETER. THAT MEANS I HAVE DRIVEN ONLY 25126 MILES SINCE THE BALL JOINTS WERE REPLACED AND NOW HAVE TO REPLACE THEM AGAIN. APPARENTLY THIS IS A VERY COMMON PROBLEM WITH DURANGO'S AND IS A MAJOR SAFETY ISSUE. I SEE THAT DODGE IS RECALLING ALL VEHICLES FROM 2000 ONWARDS. WHY ARE THEY NOT BEING FORCED TO RECALL THE VEHICLES PRIOR TO 2000. THERE CAN BE MANY SERIOUS CONSEQUENCES IF THE SUSPENSION FAILS WHILST DRIVING THE VEHICLE. ARE YOU ALL WAITING FOR PEOPLE TO DIE BEFORE YOU ACT? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143823November 28, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
TOLD BALL JOINTS VERY BAD IN MY 1999 DURANGO . CHRYSLER STATES MY DURANGO IS NOT ON THEIR LIST SO I'M OUT OF LUCK EVEN THOUGH THEY KNOW THEIR BALL JOINTS ARE DEFECTIVE. REPAIR COSTS ARE MINE THEY AREN'T RESPONSIBLE. IF THERE IS ANOTHER RECALL THEY MAY RECONSIDER. IF THEY HAVE DEFECTIVE PARTS SHOULD THEY NOT BE HELD RESPONSIBLE OR DO I HAVE TO BE INJURED OR KILLED FIRST. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143636November 25, 2005
ENGINE AND ENGINE COOLING:ENGINE, STEERING:LINKAGES:TIE ROD ASSEMBLY, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
DT: THE CONTACT STATED WHILE DRIVING HEARD A KNOCK IN THE ENGINE. A LOCAL MECHANIC FOUND THE ENGINE THREW A ROD. AS A RESULT, IT NEEDED A NEW ENGINE, TIE ROD, AND SERPENTINE BELT. THE VEHICLE WAS TAKEN TO A DEALERSHIP, AND THEY STATE IT NEEDED A NEW ROD AND CRANKSHAFT. THE MANUFACTURER INSTRUCTED THE DEALERSHIP TO TAKE THE ENGINE APART TO LOCATE THE INTERNAL PROBLEMS. THIS HAS NOT BEEN DONE AT THIS TIME, AND NO REPAIRS HAVE BEEN MADE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142509November 12, 2005
FUEL SYSTEM, GASOLINE, POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING
I HAVE A 1999 DODGE DURANGO WITH 73,000 MILES. WE HAD THE TRANSMISSION REPLACED AND OTHER MAJOR REPAIRS DONE TO IT LAST YEAR. SINCE THEN IT HAS GIVEN US NOTHING BUT TROUBLE. THIS CAR IS OUR FAMILY CAR SO WE TRAVEL EVERYWHERE WITH THE KIDS IN THE BACK. IT HAS STALLED AND DIED ON US OFTEN. AT TIMES ON THE FREEWAY IN THE MIDDLE OF TRAFFIC AND OTHER TIMES IN THE MIDDLE OF INTERSECTIONS. THE POWER STEERING GOES AND SO DO THE BRAKES. I HAVE BEEN LUCKY SO FAR IN AVOIDING ACCIDENTS. THE MECHANICS CAN NOT FIND OUT WHAT IS WRONG WITH IT SO NOTHING IS DONE ABOUT IT. THE FUEL LINES HAVE BEEN CHECKED AND REPLACED AND SO HAS THE FUEL PUMP AND THE SAME PROBLEM CONTINUES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140844October 26, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
DT: THE CONTACT STATED WHILE DRIVING HIS GIRL FRIEND'S VEHICLE THERE WAS A LOUD NOISE COMING FROM THE FRONT DRIVER'S SIDE. UPON INSPECTION THE MECHANIC DETERMINED THAT THE UPPER AND LOWER BALL JOINTS NEED TO BE REPLACED. THE MECHANIC SAID THE BALL JOINTS MAY HAVE ALREADY BEEN REPLACED ONE TIME. THE MECHANIC SAID THE REPLACEMENT WAS DUE TO DEFECTIVE BALL JOINTS. THE SERVICE DEALER SAID THERE WAS NO RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140801October 25, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, STEERING:GEAR BOX:SHAFT PITMAN, STEERING:LINKAGES:TIE ROD ASSEMBLY
VEHICLE FRONT END MADE A CLUNKING NOISE AND FELT LOOSE WHEN DRIVING ON ROUGH ROADS WHICH WAS DETERMINED TO BE CAUSED BY CRACKED AND LOOSE BALL JOINTS. DODGE DEALER REPAIRED SAME BUT REFUSED TO COVER UNDER WARRANTY OR RECALL. DEALER ALSO REPLACED L & R INNER TIE ROD ENDS AND STEERING GEAR, WHICH THEY SAID WERE DAMAGED BY WHEEL PLAY DUE TO THE BAD BALL JOINTS. OLD PARTS WERE KEPT BY DEALER, AVAILABILITY AT THIS TIME IS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140366October 20, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
DT: THE CONTACT TOOK VEHICLE TO DEALER FOR INSPECTION ON 10-20-05, AND THE INSPECTION SHOWED THAT ALL FOUR BALL JOINTS WERE BAD. HE TALKED TO THE DEALER, AND THEY TOLD HIM TO CALL DAIMLER/CHRYSLER. HOWEVER, DAIMLER/CHRYSLER TOLD HIM THAT RECALL 04V596000 ONLY INCLUDED 2000-2003 MODELS, AND URGED HIM TO CALL NHTSA. HE FELT THAT IT WAS ABNORMAL FOR BALL JOINTS TO MALFUNCTION THAT QUICKLY. ALSO, FELT THIS VEHICLE SHOULD HAVE BEEN INCLUDED IN THE RECALL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137109October 20, 2005
WHEELS:RIM
DT: THE CALLER SAID THE VEHICLE HAD THREE CRACKED RIMS. SHE TOOK THEM OFF THE VEHICLE, BUT DID NOT KNOW WHERE THEY WERE LOCATED ON THE VEHICLE. HAD A FLAT TIRE AND PUT AIR IN THE TIRE. WHEN SHE ARRIVED HOME THE TIRE WAS FLAT AGAIN. SHE TOOK VEHICLE TO AN INDEPENDENT INSPECTION STATION, AND THEY TOLD HER THE RIMS WERE CRACKED. DEALER SAID RIMS DID NOT CRACK. DEALER AND MANUFACTURER CLAIMED THEY COULD NOT OFFER ANY HELP FOR FREE. SHE TOOK VEHICLE TO THE DEALER SEVEN TIMES FOR DIFFERENT PROBLEMS.*AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140206October 19, 2005
ENGINE AND ENGINE COOLING, EQUIPMENT:APPLIANCE:AIR CONDITIONER
DT: THE CONTACT OWNS A 1999 DODGE DURANGO THAT EXPERIENCED AN EXCESSIVE OIL CONSUMPTION PROBLEM. THE OIL WAS DISAPPEARING NEARLY EVERY 500 MILES. THERE WAS NO SMOKING OR ANY TYPE OF LEAKS. THE CONTACT FELT THIS WAS A MECHANICAL PROBLEM. THE VEHICLE WAS USING FOUR OR FIVE QUARTS OF OIL RAPIDLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC SHOP FOR INSPECTION. THE MECHANIC REPLACED THE INTAKE MANIFOLD. THE UPPER PLENUM AND THROTTLE BODY WAS REMOVED TO DETERMINE THE LEAK SITE. THE GASKET THAT WAS SUPPOSED TO SEAL THE INTAKE OF THE ENGINE BLOCK HAD APPARENTLY NOT ADHERED TO THE BOTTOM ON THE INTAKE AND ALONG THE ENGINE. THE MECHANIC NOTED THAT CHRYSLER MADE SOME DESIGN CORRECTIONS, BUT THE CYLINDER HEADS WILL COLLECT AND BLOW OVER INTO THE ENGINE, AND EVENTUALLY WILL BE EXPELLED FROM THE VEHICLE ON THE GROUND OR BURNED OUT. IT COULD COLLECT EIGHT TO TEN QUARTS BEFORE EXPELLING. THE REPAIR WAS MADE , AND A GASKET WAS REPLACED. THIS WAS THE SECOND TIME IT WAS REPLACED. THE GASKET DID NOT NECESSARILY FIX THE PROBLEM BECAUSE THE GASKET DID NOT PERMANENTLY ADHERED TO THAT AREA. THEY RETRACTED IT DUE TO HOT AND COLD TEMPERATURES, AND COULD NOT ADHERE AS NEEDED. THE CONTACT HAS ANOTHER 1999 DODGE DURANGO THAT EXPERIENCED THIS PROBLEM. ALSO, THERE WAS A PINHOLE ON THE AIR CONDITIONER EVAPORATOR THAT ALLOWED THE FREON TO ESCAPE AND ENTER IN TO OTHER DURANGOS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140153October 18, 2005
SUSPENSION:FRONT, STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHILE DRIVING LESS THAN 600 FROM MY HOUSE IN MY 1999 GREEN DODGE DURANGO 4 DOOR THE POWER STEERING WENT OUT CAUSING AN ACCIDENT WITH A PARKED CAR. I HAD THE CAR HAD TO BE TOWED TO THE DODGE DEALERSHIP IN WARREN MICHIGAN I WAS TOLD THAT THE POWER STEERING SEAL BLEW CAUSING THE LOSS OF POWER ASSIST STEERING. THE LOSS OF THIS TYPE OF FAILURE AS YOU KNOW MAKES DRIVING HARDER THAT A CAR WITHOUT POWER STEERING AT ALL. I ASK THE DEALERSHIP TO HAVE DCC LOOK INTO THE CAUSE OF THIS FAILURE WHICH CAUSE THE ACCIDENT WITHOUT ANY PRIOR LEAKS OR LOSS OF FLUID. THE INVESTIGATION LETTER STATED THAT A VEHICLE THAT WAS BUILT JUNE 23, 1999 AND HAD 66,006 MILES WOULD HAVE THESE KINDS OF FAILURES. THE VEHICLE WAS INSPECTED LESS THAN 3000 MILES PRIOR WHEN IT WAS TAKEN IN FOR AIR CONDITIONING CORE ISSUES. THE DEALERSHIP DID AN INSPECTION AND FOUND OTHER LEAKS BUT DID NOT FIND ISSUE WITH THE POWER STEERING PUMP. I HAVE LOOKED ALL AROUND THE VEHICLE AND OPERATOR'S MANUAL WHICH DOES NOT HAVE THIS INFORMATION THAT STEERING CAN BE HAMPERED WHEN THE VEHICLE IS OLDER THAN 50K MILES. THE COST OF THE WORK TO GET HE SUSPENSION , BALL JOINTS, TIE RODS , CONTROL ARMS, YOU NAME IT WILL BE JUST LESS THAN $5,000 DOLLARS. DOES DCC KNOW PEOPLE COULD BE INJURED OR KILLED BY THESE KIND OF PROBLEMS. I HOPE THIS WILL NOT GO ON UNFOUND EARS. KEEP UP THE GOOD WORK!!!!! STACY SCICLUNA, WARREN MICHIGAN 586-757-7947 . *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10140161October 18, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
FAILURE OF UPPER AND LOWER BALL JOINTS ON BOTH SIDES OF MY 1999 DODGE DURANGO, 2WD. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140055October 17, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I HAVE A 99 DURANGO THAT IS MAKING EXCESSIVE NOISE COMING FROM THE FRONT BALL JOINTS. I HAVE HAD THE CAR CHECKED, AND THE PROBLEM IS DEFINITELY FROM THE FRONT BALL JOINTS. I HAVE BEEN TOLD MY VEHICLE IS NOT COVERED BY THIS RECALL. IF DODGE IS TRULY CONCERNED ABOUT DRIVER SAFETY, WHY DO THEY LIMIT THE RECALL? IF ITS A SAFETY ISSUE BECAUSE OF DEFECTIVE PARTS, THEN WHY DON'T THEY AGREE TO REVIEW THE VEHICLE? WHAT RECOURSE DO I HAVE? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139031October 7, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
THE VEHICLE'S STEERING WAS IMPRECISE AT HIGHWAY SPEEDS AND WANDERED IN THE LANE. AN ALIGNMENT INSPECTION FOUND EXCESSIVE PLAY IN THE UPPER AND LOWER FRONT BALL JOINTS ON BOTH THE DRIVER AND PASSENGER SIDE. A LOCAL DODGE DEALER SAID THAT THE PARTS WERE IDENTICAL TO 2000-2003 RECALLED BALL JOINTS, HOWEVER, THERE ISN'T A RECALL ON THE 99 DURANGO BALL JOINTS. THIS DEFIES LOGIC, BUT THAT'S WHY I'M HERE TO FILE A COMPLAINT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138356October 3, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
DT: 1999 DODGE DURANGO. THE CONSUMER TOOK THE VEHICLE TO GET NEW TIRES AND WAS INFORMED THAT THE UPPER AND LOWER BALL JOINTS WERE BAD ON SEPTEMBER 30, 2005. THE CONSUMER HAS NOT HAD THE PROBLEM CORRECTED YET. THE CONSUMER CONTACTED DAIMLER/CHRYSLER, AND THEY TOLD HER THAT VEHICLE WAS NOT APART OF THE RECALL AND THERE WAS NOTHING THEY COULD DO. FILE COMPLAINT#14116812 WAS PLACED ON FILE WITH CHRYSLER. *SC . *AK UPDATED 11/02/05. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138217September 30, 2005
SUSPENSION, ENGINE AND ENGINE COOLING
BALL JOINTS. ENGINE UNDER WARRANTY 3 TIMES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137474September 23, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, STEERING:LINKAGES:TIE ROD ASSEMBLY
1999 DODGE DURANGO MAJOR FRONT SUSPENSION ISSUES - FAILS STATE SAFETY CHECK- SEE NUMEROUS DISCUSSIONS ON THE WEB IS THE AN ENGINEERING ANALYSIS UNDERWAY? BAD NEED REPAIR: BOTH LOWER BALL JOINTS, 1 UPPER BALL JOINT, BOTH INSIDE TIE RODS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137165September 21, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
DT: WHILE DRIVING THE BRAKE LINE DISINTEGRATED. THE BRAKE LIGHT CAME ON AFTER THE BRAKES FAILED. THERE WAS BRAKE FLUID LEAKING UNDERNEATH THE VEHICLE. THIS HAPPENED ON SEPTEMBER 20, 2005. HAD NOT CONTACTED THE DEALER. BACK ON OCTOBER 19, 2004 THEY CHANGED REAR BRAKE SENSOR. *AK UPDATED 11/02/05. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Durango