Dodge Durango Complaints (1998)

965 consumer complaints on file.

#10061294March 3, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
CONSUMER HAD NOT RECEIVED A RECALL AFTER 3 SETS OF BALL JOINTS MALFUNCTIONED. CONSUMER THOUGHT THIS WAS ABSURD. HE MENTIONED THIS TO THE DEALER, AND DEALER DID NOT CARE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060119March 1, 2004
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
ALMOST EVERY TIME I GO TO PUT MY CHILDREN IN THEIR CAR-SEATS THE SAFETY BELTS HAVE BEEN RELEASED FROM THE CHILDREN WIGGLING TO GET INTO THEIR CAR-SEATS. WE MAKE A BIG ISSUE OF OUR CHILDREN BEING PROPERLY INSTALLED INTHEIR CAR-SEATS. WE HAVE READ ALL THE USER MANUALS AND EVEN TAKEN CLASSES TO INSURE WE ARE INSTALLING THEM PROPERLY. NONE OF THIS DOES US ANY GOOD WHEN THE SEAT-BELTS RELEASE SO EASILY. I HAVE PROBLEMS WITH THIS ALMOST DAILY. WILL IT TAKE ONE OF MY FAMILY BEING INJURED OR EVEN KILLED BEFORE THERE WILL BE SOMETHING DONE. THIS HAS HAPPEND MORE TIMES THAN I COULD EVEN COUNT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044907February 26, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE DRIVING 30 MPH DRIVER'S SIDE WHEEL COLLAPSED WITHOUT WARNING. THE DEALER STATED THAT THE UPPER BALL JOINTS FAILED. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059597February 23, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
VEHICLE WAS TAKEN FOR ROUTINE MAINTENANCE WORK, AND MECHANIC DETERMINED THAT UPPERS AND LOWER BALL JOINTS WORE OUT PREMATURELY. *AK *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032505February 19, 2004
SUSPENSION
THE LOWER AND UPPER BALL JOINTS WERE REPLACED AT A LOW MILEAGE. *JB *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058370February 17, 2004
ELECTRICAL SYSTEM
WHEN TRAVELING ON HWY 70 CHICO CA. TO QUINCY CA WHEN SWITCHING HEAD LIGHTS FROM HIGH BEAM TO LOW BEAM LIGHTS WENT OFF. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057935February 11, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, POWER TRAIN:AUTOMATIC TRANSMISSION
PE 03-032, FRONT SUSPENSION/UPPER BALL JOINT FAILURE: CONSUMER TOOK VEHICLE TO DEALER BECAUSE OF EXCESSIVE TIRE WEAR. MECHANIC DETERMINED UPPER BALL JOINTS NEEDED TO BE REPLACED. ALSO GEAR SHIFT INDICATOR WAS OFF CENTER. WHEN VEHICLE WAS IN DRIVE INDICATOR WAS BETWEEN DRIVE AND NEUTRAL. CONSUMER HAD ONE TRANSMISSION REPLACED, AND ANOTHER ONE NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056859February 9, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
1998 DURANGO. AT ABOUT 53K MILES THE UPPER AND LOWER BALL JOINTS NEED TO BE REPLACED AND AT ABOUT 95K THE UPPERS NEED TO BE REPLACED AGAIN. THE FIRST REPALACEMENT PARTS WERE FROM DODGE AND THE SECOND SET OF LOWERS WERE REPLACED BY SEARS WITH A LIFETIME WARRANTY. I TALKED TO THE SERVICE MGR AT THE LOCAL DODGE DEALER AND HE HAD A TECH. LOOK AT THE BALL JOINTS AND THEY AGREED THEY WERE BAD. THE DEALERSHIP REFUSED TO TAKE ANY ACTION BECAUSE THE CAR WAS OUT OF WARRANTY. I CONTACTED DODGE VIA EMAIL AND THEY REFUSED TO TAKE ANY ACTION. I FEEL THAT BALL JOINTS SHOULD LAST LONGER THAN 55K MILES. IT IS INTERESTING THAT SEARS GAVE A LIFETIME WARRANTY AND DODEGE ONLY IS CONCERNED WITH THE FIRST 36K. TKS RON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057783February 9, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
CONSUMER TOOK VEHICLE TO DEALER FOR ROUTINE MAINTENANCE, AND MECHANIC DETERMINED THAT BOTH UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED DUE TO CORROSION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057365February 2, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHEN THE VEHICLE WAS SERVICED THE TECHNICIAN NOTICED THAT THE UPPER BALL JOINTS NEEDED TO BE REPLACED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056317February 2, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
I STARTED HAVING PROBLEMS WITH MY TRANSMISSION SHIFTING ON ITS OWN AND THE 4X4 SELECTOR WOULD SLIP AND MAKE AN AWFUL NOISE WHEN YOU PUT IT IN GEAR. ON 31 JANUARY 2004, MY TRANSMISSION WENT OUT AND LEFT MY 2-TODDLERS AND I STRANDED APPROXIMATELY 2-HOURS AWAY FROM HOME. IT IS A 1998 DODGE DURANGO. IT IS IRONIC THAT AN OLDER GENTLEMEN HAD ASKED ME IF I HAD PROBLEMS A MONTH EARLIER WITH MY TRANSMISSION. WHEN I SPOKE WITH A COUPLE REPAIR SHOPS (EVEN A TECHNICIAN AT HILIKELLY DODGE IN DAPHNE, AL), ALL OF THEM STATED THAT IT WAS A COMMON PROBLEM WITH THE DODGE TRANSMISSIONS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057334February 2, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE DRIVING THE CONSUMER HEARD A LOUD SQUEAKING NOISE COMING FROM THE FRONT END. THE DEALERSHIPS MECHANIC INFORM THE CONSUMER THAT THE NOISE WAS DUE WORN FRONT UPPER/LOWER BALL JOINTS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056335February 2, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
PREMATURE WEARING OF BALL JOINTS ON MY 98 DURANGO. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055095January 28, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
TODAY I REPLACE THE 6TH...YES 6TH BALL JOINT IN MY DODGE DURANGO. ONE FELL UNDER WARENTY WHEN I BROUNG IT BACK FOR OTHER WARRENT WORK AND IT WAS FIXED. THAT WAS AROUND 20K MILES. AT AROUND 40K MILES I HAD TO PAY OUT OF POCKET FOR ALL 4 WHEN I ASKED FOR A ALINEMENT. AND TODAY AN ALINE MENT WAS NEEDED FROM HITTING A POT HOLE AND YOU GUESSED IT ANOTHER BALL JOINT HAS GONE BAD IN 12 MONTHS AND 13KMILES. SO MY TRUCK NOW WITH 53K MILES HAVE GONE THREW 6 BALL JOINTS 4 OUT OF POCKET COST AND ONE JUST THE COST OF LABOR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055844January 26, 2004
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING 70 MPH THE VEHICLE'S OIL PRESSURE DROPPED TO ZERO AND THERE WAS A TICKING SOUND COMING FROM THE ENGINE. THE DEALER HAS INFORMED THE CONSUMER THAT A NEW ENGINE IS NEEDED. THE MANUFACTURER IS AWARE OF THE PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051968January 23, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
THE CONSUMER SAW A NEWS REPORT ABOUT THE BALL JOINTS ON DODGE DURANGOS AND TOOK HIS VEHICLE TO THE DEALER FOR INSPECTION. THE MECHANIC DETERMINED THAT THE UPPER AND LOWER BALL JOINTS WERE IN "BAD SHAPE" AND NEEDED TO BE REPLACED. *NLM *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054669January 22, 2004
SEAT BELTS
MY HUSBAND AND I OWN A 1998 DODGE, DURANGO. WE HAVE A 17 MONTH OLD DAUGHTER THAT WE HAVE INSTALLED A CAR SEAT IN THE BACK SEAT FOR AND ON SEVERAL OCCASSIONS WE HAVE NOTICED THE SEAT BELT THAT HOLDS HER SEAT IN HAS BECOME UNLATCHED. IT HAS RECENTLY BEEN BROUGHT TO MY ATTENTION THAT THIS IS A GEN3 SEAT BELT AND THIS IS A COMMON PROBLEM WITH THIS LATCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057186January 21, 2004
SUSPENSION
UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED DUE TO PREMATURE WEAR. *PH THE CONSUMER COMPLAINED TO THE DEALER ABOUT AN UNUSUAL INTERMITTENT NOISE WHICH WAS COMING FROM THE JOINT AREA. (NAR)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055315January 16, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
THE DRIVER TOOK THE VEHICLE TO A GAS STATION FOR A WHEEL ALIGNMENT. THE MECHANIC NOTICED THAT BOTH UPPER AND LOWER BALL JOINTS WERE WORN AND NEEDED TO BE REPLACED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070543January 15, 2004
TIRES, SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING, POWER TRAIN, EQUIPMENT:ELECTRICAL
FRONT BRAKES (REPLACED 3X'S IN ONE YEAR) KEEP FAILING ON DODGE DURANGO CAUSING UNEVEN TIRE WEAR AND ALIGNMENT TO SHIFT. I'VE HAD TO REPLACE THE FRONT TIRES 4 TIMES AND THE REAR TIRES TWICE SINCE I BOUGHT THIS VEHICLE JANUARY 2,2000. ALL TIRES WEAR AT AN ANGLE WITH SEVERAL BALD SPOTS IN DIFFERENT PLACES. I ALSO REPLACED THE WATER PUMP AND RADIATOR FEBRUARY 2003. NOW THE AIR CONDITIONER IS NOT WORKING. THE TRANSMISSION WENT OUT A COUPLE OF MONTHS AFTER I PURCHASED THE VEHICLE. IT WAS STILL UNDER WARRANTY, BUT I STILL HAD TO PAY 300.00 OUT OF POCKET FOR WHATEVER REASON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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