Dodge Durango Complaints (2022)

56 consumer complaints on file.

#11683966August 29, 2025
ELECTRICAL SYSTEM
My driver side front LED turn signal has failed after 42,890 miles. My safety and others safety is affected as my drivers side front LED turn signal is no longer functioning which makes it hard for others to know I’m turning left. The turn signal has stopped functioning on Monday, Aug 25th 2025 resulting in it not functioning since. Warning light shows on dashboard in “stored messages” on instrument cluster (pics and video of both can be provided). The vehicle has not been inspected by the dealership or anyone else yet. The vehicle is scheduled to go into the shop late September for brakes (will have them look at code for led turn signal being out). Reading over my extended warranty from the manufacturer and asking a representative; they informed me that the replacement of a headlight assembly was not covered under warranty, but gave no proper explanation why. Only that it’s not listed under covered parts; yet covered parts does state a “concealed headlamp module.”
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683561August 28, 2025
EXTERIOR LIGHTING
The vehicle suffers some type of known issue that is causing a driver's side daytime running light failure. From all the research I have done and forums I have read, this is ALWAYS the driver's side failure. The manufacturer can offer no solution to this when questioned about it other than offering up a complete headlight assembly at over 2000 dollars. The LED lighting that fails is non replaceable and non repairable. Having this failure on the driver's side can cause immediate threats in low visibility situations that could lead oncoming traffic to believe the passenger side that continues to always work is actually the driver's side. This causes in my opinion a threat of head on collision in low visibility such as dense fog like i have in my area daily.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680580August 14, 2025
POWER TRAIN, ENGINE
While enroute to a priority call our officer experienced a catastrophic engine failure. Said vehicle was in the day before for brakes, and our mechanic always does PM to include a check of coolant fluid level, oil and windshield washer fluid, and car was fine. Vehicle overheated, and shut down shortly after, taking officer out of service and leaving call without an police unit to respond. For personal vehicles this creates a risk of car failure, but for emergency responders it is a much higher safety risk based on the nature of our calls we are responding to. At one point last year i had 4 cars all down at once for same issue. I spoke with Dodge dealer who said this is a very common issue. I tried to file a complaint with Stellantis which was not helpful.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679629August 10, 2025
EXTERIOR LIGHTING
Both DRL stop working Both turn signals stop working
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677809August 1, 2025
EXTERIOR LIGHTING
Left side daytime running light failed, Yes, currently available for inspection Issue causes oncoming vehicle visibility issue The problem has been confirmed by dealer and has been reproduced. The issue also happens to other Mopar vehicles with LED DRL strips. Component has been inspected by dealer only. Has not gone up the chain. No other warning lamps or messages were displayed. Vehicle passed all internal tests before dealer computer scan.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677118July 29, 2025
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Driver side DRL malfunction and impacts visibility at night. No warning/error codes. Starter Relay causing no crank/Fuel pump failure causing me to stall out in the middle of a intersection
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676870July 29, 2025
ELECTRICAL SYSTEM
Uconnect box requires service
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674895July 20, 2025
FUEL/PROPULSION SYSTEM, EXTERIOR LIGHTING
My Durango has been in and out the shop since May. It was the fuel pump and everything connected to it which is a pain in the rear. Also the design of the taillight should be assessed as well. It’s very pricy to fix when it gets the water and dark spots in it . All of us aren’t blessed with a house with a garage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674424July 18, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I am writing to formally request assistance regarding a persistent and unresolved issue with my vehicle’s Uconnect system, which has now escalated into a serious safety concern. I purchased my vehicle in April 2022. Within two weeks, I began receiving an error message stating: “Uconnect Box requires service. Please visit an authorized dealer.” Since then, I have brought the vehicle to Cutter Dodge Honolulu on multiple occasions, beginning on June 1, 2022, to address this issue. Each time, I was informed that the error was due to a pending software update and that no immediate fix was available. Despite repeated service visits, including 6/30/22, 8/18/22, 11/22/22, 6/13/23, 9/1/23, 10/25/23, 12/14/23, 2/1/24, 10/3/24, and most recently on 5/22/25, the issue has never been resolved. I consistently reported the Uconnect error, and each time, I was reassured that an update would eventually be released. I trusted the expertise of the dealership and continued to follow their guidance, despite the inconvenience and growing frustration. On [XXX], during a routine oil change and inspection, the situation worsened significantly. My entire radio system and associated safety features, including lane change alerts and front braking warnings, ceased functioning. I was referred to another location, where a technician (Mark from Store #45473) informed me that the entire radio system needed replacement. However, I was told that my warranty had expired, by only 77 miles, and that I would need to contact Customer Care to seek authorization for repairs. Since then, I have attempted to reach Customer Care at 800-334-9200 multiple times, but I have been repeatedly transferred and disconnected without resolution. I am deeply concerned that despite reporting this issue consistently since 2022, no action was taken until my warranty expired. I now face a situation where my vehicle is not only unreliable but potentially unsafe. The lack of functioning safety features and the ongoing Uc INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFOR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667593June 18, 2025
EXTERIOR LIGHTING
I have a daytime running light that went out on the driver-side front. It is an LED light designed to last for 30,000-50,000 hours. I have an estimate of more than $1,700 by Port Lavaca Dodge in PL, TX to replace the light from the dealer. I also purchased an extended warranty but it specifically excludes bulbs. I have also seen at least 2 other Dodge Durangos in our small town with the same bulb out. I have also looked at the complaints on the internet to see that this is not a secluded issue but a real problem. On 6/14/2025, I received a warning ticket #[XXX], from Texas DPS for this defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666900June 14, 2025
POWER TRAIN
The transmission dropped after being stopped at a stop light and lightly accelerating. When this happened the vehicle dropped to neutral. After pulling over it did go into first gear but that’s it. When in reverse it moves a foot then goes back in to neutral.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654637April 14, 2025
FUEL/PROPULSION SYSTEM, ENGINE
Car having trouble starting, turns over with a long crank then doesn’t start. Cranks on the second time
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650816March 26, 2025
FUEL/PROPULSION SYSTEM
Fuel System- Had the Durango 1 month spent 50k. At least 50% of the vehicle attempted starts fail. The second attempt the vehicle starts every time. Started researching this, this is very common on the newer Durango's as well as the older ones. I have a huge fear of being stranded and the cost associated with that. I had it looked at the dealer I bought it from and they could not replicate the problem, however when I got into leave it did it the first try. Here's a forum link with supportive material that should support this NEEDS to be a recall. There's tons of online discussions on people experiencing this. See Below [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649967March 23, 2025
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
While driving on the highway, the engine overheating light came on, the car seemed to be losing power, and I pulled over and was then towed to the dealership. My safety was put at risk as I could have been hit as the car was slowing down in fast traffic; it also was extremely cold (about 5 degrees F) while I waited for the tow truck. The tow truck driver noted that I had lost coolant fluid due to a large puddle beneath the car. The dealership reported that the aluminum coolant line had rubbed against the transmission cooler and had broken through, causing a loss of fluid. The dealership replaced the coolant line and also stated that they cut an extra piece of aluminum and wrapped it around the coolant line to reinforce that line and stop it from rubbing through by rubbing against the transmission cooler. I stated that this seemed like a design defect but the dealership responded that these things just happen. I note that there appears to be a similar recall in 2022 Durango Hellcats for the coolant line being subjected to abrasion from rubbing on the serpentine belt. The dealership did not return the parts to me; I do not know whether they provided them to the manufacturer for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649643March 21, 2025
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
From manufacturing dodge put a clamp on a rubber hose that goes to the transmission heater. That clamped rubbed a hole into the metal antifreeze line above it. My car started over heating on a busy road. Luckily I was able to pull off without being hit. Dodge doesn’t wanna do anything about it but it’s a known issue for the Durango’s. But dodge won’t recall the issue. Instead their wanting to charge people anywhere from 2k up to 6k depending what state you live it. The issue is known to occur around 50k miles to around 65k miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649281March 19, 2025
EXTERIOR LIGHTING
the part number is not listed specifically on extended warranty and my car doesn’t have bulbs so the whole headlight assembly has to be replaced and dealer won’t input it as concealed headlight module keep using part number and this is 2nd time having issue. the first time it was covered under warranty and now they don’t want to and it was same issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645289February 27, 2025
ELECTRICAL SYSTEM
Daytime running light out on driver side. I researched this on internet and just about every Dodge Durango owner is experiencing same.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634094January 4, 2025
FUEL/PROPULSION SYSTEM, ENGINE
Vehicle has a long crank time. Vehicle will not start after approximately 10 seconds. The vehicle will start on the second try. There is a strong smell of fuel after that. I have taken the vehicle in multiple times with the dealership saying nothing is wrong or they can’t duplicate the problem. I have showed the dealership videos of it happening and feel that they are not taking it seriously. The problem is getting worse and I fear that one day either I will be stranded or the vehicle will shut off while I’m am driving it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633289December 31, 2024
FUEL/PROPULSION SYSTEM
Fuel pump failure. Engine has a slow start and shuts off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626795November 22, 2024
BACK OVER PREVENTION
The contact owns a 2022 Dodge Durango. The contact stated while driving at an undisclosed speed or while parked, the instrument panel intermittently became darkened. The contact received notification of NHTSA Campaign Number: 24V436000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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