Dodge Durango Complaints (2003)

339 consumer complaints on file.

#10926871November 18, 2016
ELECTRICAL SYSTEM
CHIEF COMPLAINT: PURCHASED VEHICLE USED WITH APPROX. 30,000 MILES ON IT. HAVE BEEN EXPERIENCING ENGINE/ELECTRICAL ISSUES WHICH REQUIRE ME TO CHANGE SPARK PLUGS AND ENGINE COILS ABOUT EVERY 50,000 MILES. I HAVE DONE THIS THREE TIME IN THE LAST SIX YEARS COSTING ME ABOUT 900+ EACH VISIT. I HAVE TAKEN IT TO SEVERAL DIFFERENT MECHANICS FOR OPINIONS. I RECENTLY STARTED GETTING MISFIRING AGAIN. REPAIRED AGAIN ONE AT A TIME AS WELL AS SOME SPONTANEOUS OCCURRENCES THAT WERE VERY FRIGHTENING. FOR EXAMPLE: WIND SHIELD WIPERS GOING CRAZY, LIGHTS BLINKING, DOORS LOCKING AND UNLOCKING, WINDOWS ROLLING THEM SELVES DOWN AT NIGHT, HORN BLARING WHEN TURNING ON HEAD LIGHTS, AND THE BEST ONE RANDOM SMALL ACCELERATION WHILE DRIVING. I HAVE BEEN TOLD I HAVE A FAULTY TIPM. THE DEALERSHIP WILL NOT TAKE ANY RESPONSIBILITY FOR THIS VEHICLE DUE TO IT BEING ON YEAR OUT OF THE DOCUMENTED RECALL YEAR. THIS IS VERY DANGEROUS. SOMETHING SHOULD BE MADE RIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917719October 21, 2016
SERVICE BRAKES, SUSPENSION, WHEELS
HUB OR BALL JOINTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917445October 19, 2016
WHEELS
THE SPARE TIRE WINCH ON MY VEHICLE FAILED AND THE SPARE TIRE FELL TO THE PAVEMENT. IN MY CASE I WAS FORTUNATE TO BE IN A PARKING LOT WHEN IT HAPPENED AND THERE WAS NO ACCIDENT. IF THIS HAD HAPPENED ON THE HIGHWAY AN ACCIDENT WOULD HAVE ALMOST SURELY RESULTED. THE SPARE TIRE ON THESE VEHICLES IS QUITE LARGE AND HEAVY AND COULD CAUSE A LARGE NUMBER OF POSSIBLE OUTCOMES IF HIT AT HIGHWAY SPEEDS. THE SPARE TIRE WINCH USES A STRANDED STEEL CABLE TO LIFT AND LOCK THE SPARE TIRE UP AGAINST THE BOTTOM OF THE VEHICLES FRAME. THIS STRANDED STEEL CABLE FAILED RIGHT WHERE IT PASSED THROUGH THE CENTER OF THE RIM. THIS STRANDED STEEL CABLE IS GOING TO FAIL EVENTUALLY ON EVERY DODGE TRUCK THAT USED THIS DESIGN OF WINCH. EVERYONE WILL EVENTUALLY FAIL. CHRYSLER HAS USED THIS DESIGN IN LITERALLY HUNDREDS OF THOUSANDS OF VEHICLES OVER THE YEARS SINCE THE 90S OR BEFORE. IT AMAZES ME THAT THERE HAS BEEN NO ACCIDENTS OR FATALITIES RESULTING FROM THE FAILURE OF THE WINCH. AN INTERNET SEARCH SHOWED MANY INSTANCES OF THE SPARE TIRE FALLING FROM THE VEHICLE DUE TO THE CABLE FAILING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908177September 20, 2016
SUSPENSION
WE TOOK THE VEHICLE WAS TO AN INDEPENDENT MECHANIC FOR A FRONT END ALIGNMENT. THE MECHANIC STATED THAT THE TOP AND BOTTOM BALL JOINTS NEEDED TO BE REPLACED. IN ADDITION, THE VEHICLE WAS UNABLE TO BE ALIGNED. THE VEHICLE WAS NOT REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899370August 29, 2016
POWER TRAIN
TRUCK WILL NOT GO INTO PARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898231August 24, 2016
POWER TRAIN
THIS COMPANY CLAIMS TO SELL CHRYSLER FLUID THAT WHICH ALMOST KILLED MY DRIVER AND ME BECAUSE OF MY DISABILITIES AND OTHER ISSUES AND FOR USING DEXRON FLUID IN THEIR PRODUCT. THEY ARE ADVERTISING THIS TO OTHER CHRYSLER OWNERS. I HAVE RESEARCH AND LOCATE A FEW DOCUMENTS WHERE THIS COMPANY MISLEAD ME AND USED DEXRON INSTEAD OF CHRYSLER FLUID ATF4 WHICH COMPLETELY DIFFERENT DEXRON. TRANSTAR TRIED TO PASS THE BLAME WHEN MY 2003 DURANGO WAS WORKING PERFECTLY UNTIL USING THEIR FLUID WHICH CAUSE MY TRANSMISSION TO OVERHEAT AND DESTROY IT. I ONLY ASKING THEM FOR FILTER. THEY CLAIM TO BE EXPECTS IN TRANSMISSION AND WHO KNOWS WHO ELSE THAT SELL THIS BAD PRODUCT TO OTHER CHRYSLER/DODGE OWNERS. HTTPS://WWW.TRANSTAR1.COM IN THE LETTER FROM TRANSTAR THEY UPFRONT ADMITTED FAULT OF USING THE WRONG PRODUCT AS THEY CLAIM ITS GOOD FOR CHRYSLER/DODGE, WHEN IT HAS NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10889219July 28, 2016
VISIBILITY
TL* THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT STATED THAT THE HEATING AND AIR CONDITIONING CONTROLS FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER TWICE FOR REPAIRS, BUT A REMEDY WAS NOT PROVIDED TO REPAIR THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874380June 15, 2016
AIR BAGS
I HAVE AN AIR BAG WARNING LIGHT ON MY DASH, TOOK IT TO MY MECHANIC AND WAS TOLD IT IS A SEAT BELT TENSIONER HE HAS TRIED FOR TWO WEEKS TO OBTAIN THIS PART AND WAS TOLD THERE IS A NATION WIDE BACK ORDER ON THIS ITEM. IT WILL TAKE TWO OR MORE WEEKS TO BE SHIPPED. SOUNDS LIKE IT AFFECTS A LOT OF DURANGOS AND WAS WONDERING IF THIS SHOULD HAVE BEEN A RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865080May 16, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2003 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 20 MPH, THE HEADLAMP FLICKERED ON AND OFF. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CENTRAL TIMER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 02V322000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852777March 31, 2016
ELECTRICAL SYSTEM
WIFE STARTED THE TRUCK THIS MORNING AND HAD THE WINDSHIELD WIPERS GOING AND TURNED ON THE HEADLIGHTS BEFORE BACKING UP. THE HEADLIGHTS STARTED FLASHING AND INTERIOR LIGHTS ALONG WITH THE LIGHTS IN THE DASH WERE ALL FLASHING AND GOING CRAZY. I HAD MY WIFE TURN OFF THE WINDSHIELD WIPERS AND RETURNED TO NORMAL. RESEARCH ON ALL THE FORUMS SAYS ITS THE "CTM" CENTRAL TIMER MODULE. I CALLED THE DEALERSHIP AND WAS TOLD IT WOULD COST $520. JUST FOR THE PART AND THAT DIDN'T INCLUDE ANY LABOR. THIS IS A KNOWN ISSUE AND SOME MODELS DO HAVE A RECALL FOR THIS VERY THING BUT MY VIN WAS EXCLUDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822768January 28, 2016
ENGINE
TL* THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT STATED THAT WHILE IN PARK, THE CONTACT NOTICED THAT THERE WAS EXCESSIVE CONSUMPTION OF ENGINE OIL. IN ADDITION, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO MULTIPLE INDEPENDENT MECHANICS, WHO WERE UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 166,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818076January 5, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT STATED THAT HE HEARD AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE AND THE HUB WAS SHAKING VIOLENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08E064000 (SUSPENSION). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817487January 3, 2016
SEATS
TAKATA RECALL: ELECTRIC POWER FRONT SEATS MOVE FRONT TO REAR, WHEN YOU STOP AND THEN ACCELERATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808037December 2, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR TIRE REPLACEMENT AND FRONT END ALIGNMENT. THE MECHANIC STATED THAT THE FRONT PASSENGERS SIDE HUB WAS LOOSE AND NEEDED TO BE REPLACED. IN ADDITION, THE VEHICLE WAS UNABLE TO BE ALIGNED. THE MECHANIC ALSO STATED THAT THE BALL JOINT ON THE FRONT PASSENGER SIDE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 08E064000 (SUSPENSION) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 219,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786606October 28, 2015
SUSPENSION
THE PASSENGER SIDE UPPER BALL JOINT FAILED A MANDATORY STATE SAFETY INSPECTION. THE BALL JOINT SHOWED EXCESSIVE WEAR AND WAS DEEMED UNSAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786113October 26, 2015
SUSPENSION
BAGS. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED, HOWEVER THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS REPAIRED. ON ANOTHER OCCASION, WHILE DRIVING AT 35 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AS THE BRAKES WERE DEPRESSED AND FAIL TO RESPOND WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WHEEL BEARINGS AND WHEEL ARMS NEEDED TO BE REPLACED. THE WHEEL BEARING WAS REPAIRED BUT THE WHEEL ARM WASN'T. THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 08E064000(SUSPENSION). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000. JO
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10785710October 23, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
SINCE PURCHASING THIS VEHICLE NEW IT HAS HAD MAJOR ELECTRICAL ISSUES. THE SAD PART, NOBODY AT DODGE CARED. IT WOULD SHIFT INTO 4WD LOW AT DANGEROUS SPEEDS. AFTER TAKING TO SEVERAL DODGE DEALERS NONE COULD OR WOULD FIX IT. DODGE THEMSELVES BASICALLY LAUGHED AT RIPPING OFF YET ANOTHER CUSTOMER. NHTSB HAS TOTALLY IGNORED THE THOUSANDS OF CONSUMERS WITH ISSUES ON THESE VEHICLES. OURS IS ANOTHER THAT HAVE THE PULSATING LIGHTS PROBLEM THAT APPARENTLY NHTSA AND DODGE FEEL IT ISN'T AN ISSUE TO HAVE YOUR LIGHTS TURN OFF WHILE DRIVING IN TRAFFIC AT 70 MPH. APPARENTLY IN THE AUTOMOTIVE/GOVT. RELATIONSHIP AS LONG AS THE VEHICLE HASN'T KILLED ALL OF US YET EVERYTHING IS OKAY. AT LEAST THE DODGE DEALERS ARE DOING WELL. THEY'VE RAKED IN MORE CASH BY DENYING THE ISSUE AND THROWING EXPENSIVE PARTS AT THESE LEMONS. MY QUESTION IS THIS: IF THESE VEHICLES HAVE HAD A RECALL ON :"SPECIFIC" VIN'S YET THOUSANDS OF OTHERS HAVE THE SAME ISSUE HOW DOES THE NHTSA JUSTIFY LEAVING THOSE CONSUMERS WITHOUT HELP OR PROTECTION?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748940August 16, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
THE PROBLEM ORIGINALLY STARTED ABOUT 2 WEEKS AGO. WHEN I SWITCHED ON THE REAR FAN (HEAT OR AC DID NOT MATTER), THE ENTIRE CENTER CONSOLE (RADIO, BLOWER SWITCHES, AND ELECTRONIC 4WD SWITCH) WOULD GO COMPLETELY DEAD, AND THE "SERVICE 4WD" LIGHT WOULD COME ON. THEN THIS STARTED HAPPENING WHEN I TURNED ON THE FRONT BLOWER OR THE REAR BLOWER. THEN IT STARTED HAPPENING WITH BOTH BLOWERS OFF AND THE HEADLIGHTS ON HIGH. NOW IT DOES IT SPONTANEOUSLY FOR NO APPARENT REASON WITH ALL EXTRA ELECTRICAL COMPONENTS (THE HEADLIGHTS, RADIO, AND BLOWERS) ALL OFF. I'M THINKING THERE IS A SHORT SOMEWHERE, BUT CANNOT IDENTIFY IT. SO FAR, I HAVE REPLACED THE BLOWER MOTOR RESISTOR, THE TCCM, AND THE IGNITION SWITCH WITH NO APPARENT IMPROVEMENT. I'VE ALSO HAD THE DASH APART AND CHECKED EVERY ELECTRICAL WIRE I COULD GET TO FOR OBVIOUS SHORTS. NO LUCK. THE PROBLEM IS GETTING PROGRESSIVELY WORSE. I TALKED TO THE MECHANIC AT THE LOCAL DODGE DEALER, AND HE SAID HE THINKS IT'S THE TIPM (MAIN FUSE BOX) IN THE ENGINE COMPARTMENT. HE SAID HE SEES THEM SHORT OUT "ALL THE TIME, SOME OF THEM SO BAD THEY ACTUALLY CATCH FIRE!" (DIRECT QUOTE FROM HIM.) I AM NOW TERRIFIED TO DRIVE MY DURANGO, BUT I CANNOT AFFORD THE HUNDREDS, IF NOT THOUSANDS, OF DOLLARS IT'S GOING TO COST TO FIX THE TIPM, IF THAT'S WHAT IT REALLY IS. BUT I DO NOT WANT DRIVE IT WITH THE POSSIBILITY OF A VEHICLE FIRE. I'VE DONE ALL KINDS OF INTERNET RESEARCH ON THIS, AND IT SEEMS LIKE A REALLY COMMON PROBLEM IN THE DURANGOS. ALSO, MY FRIEND WHO WORKS AT A SALVAGE YARD SAYS THESE FUSE BOXES ARE ONE OF THEIR MOST SOUGHT AFTER PARTS. SURELY AN ELECTRICAL PROBLEM THAT IS THIS COMMON AND OF SUCH A CATASTROPHIC MAGNITUDE SHOULD BE A RECALL!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745456July 31, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, INTERIOR LIGHTING
TL* THE CONTACT OWNS A 2003 DODGE DURANGO. AFTER STARTING THE VEHICLE, THE HEADLIGHTS, TAIL LIGHTS, AND INTERIOR LIGHTS STARTED TO FLASH ON AND OFF WITH THE EMERGENCY INDICATOR ILLUMINATING ON THE INSTRUMENT PANEL. THE CONTACT MENTIONED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE CENTRAL TIMER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 119,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705761April 15, 2015
SEATS, ENGINE
WHILE DRIVING, I NOTICED THAT WHEN I ACCELERATE AFTER BRAKING, THE DRIVER SEAT SLIDES BACK AND FORTH ABOUT AN INCH. ALSO, WHEN I'M AT A RED LIGHT, WITH MY FOOT ON THE BRAKES THE VEHICLE ACCELERATES. BOTH OF THESE ARE VERY SERIOUS AND DANGEROUS ISSUES AND SHOULD BE RECALLS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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