Dodge Durango Complaints (1998)

965 consumer complaints on file.

#10060613March 7, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WE HAVE A 98 DURANGO. IN 2000 DURING THE YEARLY INSPECTION, IT WAS FOUND THAT THE BALL JOINTS NEEDED TO BE REPLACED. EVEN THOUGH WE WERE IN THE 3YR WARRANTY WINDOW, THE MILEAGE WAS TOO HIGH FOR COVERAGE BY DODGE. WE WERE LUCKY THIS WAS FOUND ON ROUTINE INSPECTION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060631March 7, 2004
SUSPENSION:FRONT:CONTROL ARM
SUSPENSION:FRONT:CONTROL ARM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060563March 6, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
HAD TO REPLACE UPPER AND LOWER BALL JOINTS AFTER GOING FOR AN ALIGNMENT AND BEING MADE AWARE OF THE PROBLEM . I FELT THIS WAS PREMATURE FOR THIS VEHICLE. OBVIOUSLY THIS WAS A DESIGN FLAW IN THE DURANGO'S. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061463March 5, 2004
SUSPENSION:FRONT
CONSUMER HEARD A NOISE IN THE FRONT END WHEN MAKING AT TURN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061475March 5, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
CONSUMER HAD VEHICLE INSPECTED BY A DEALERSHIP BECAUSE OF THE NEW BOARD CAST. DEALERSHIP INDICATED THAT BALL JOINTS WORE OUT PREMATURELY, AND THE WHEEL COULD FALL OFF AT ANYTIME IF THEY WON'T REPLACE THE BALL JOINTS. CONSUMER WAS UNSURE IF IT WAS THE UPPER OR LOWER BALL JOINTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060507March 5, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
MY 1998 DODGE DURANGO HAD TO HAVE BOTH UPPER AND LOWER BALL JOINTS REPLACED AS WELL AS INNER RODS AS I WAS TOLD THAT IT WAS EXTREMELY DANGEROUS TO DRIVE IN THE CONDITION THEY WERE IN. THIS WAS VERY EXPENSIVE. THIS WAS BACK IN 3/02. I JUST HEARD ABOUT OTHER REPORTS REGARDING BALL JOINTS AND I WANTED TO REPORT THIS. I ALSO OWN A 2000 MODEL DURANGO. I'M WONDERING IF IT IS SAFE OR IT I AM GOING TO HAVE TO SPEND A LOT TO REPLACE THE BALL JOINTS ON IT AS WELL? THANKS FOR YOU HELP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061482March 5, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
CONSUMER TOOK VEHICLE TO AN INDEPENDENT SHOP FOR A REGULAR FRONT ALIGNMENT, AND TECHNICIAN DETERMINED THAT UPPER BALL JOINTS NEEDED TO BE REPLACED AT CONSUMER'S EXPENSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060518March 5, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, STEERING:LINKAGES:TIE ROD ASSEMBLY, ENGINE AND ENGINE COOLING, SUSPENSION:FRONT:SHOCK ABSORBER
WITH 40,000 MILES HAD TO INSTALL LOWER BALL JOINTS AND RIGHT SIDE INNER TIRE ROD I INSTALLED LEFT INNER TIE ROD AND UPPER BALL JOINTS WHEN VEHICLE WAS APART, ALSO INSTALLED MONO-MAX KYB SHOCKS FRONT AND REAR AND INSTALL NEW BF GOODRICH TIRES FRONT AND REAR HAD 2 DIFFERENT PEOPLE CHECK AND SET ALIGNMENT AND CAN NOT GET VEHICLE TO STOP DRIFTING RIGHT ANDHAS CHOPPED WEAR PATTEN ON RIGHT FRONT WHEEL HAS TO INSTALL NEW THERMOSTAT GASKET. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061516March 5, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
VEHICLE FAILED STATE INSPECTION BECAUSE UPPER BALL JOINT HAD DETERIORATED DUE TO A MECHANICAL FAILURE. THE PART HAD BEEN REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060532March 5, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
BALL JOINTS ON MY 1998 DODGE DURANGO WERE WORN TO THE POINT THAT THEY COULD COME APART WITH ONLY 50,000 MILES ON IT. I WAS LUCKY MY MECHANIC CAUGHT THE SITUATION DURING A INSPECTION AND POSSIBLY SAVED MY LIFE AND WHO KNOWS HOW MANY MORE. THE REPAIR COST ME $125 I HAVE SINCE TRADED THE DURANGO ON A NEW TRUCK BUT I DON'T WANT THIS TO HAPPEN TO SOMEONE ELSE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060349March 4, 2004
EQUIPMENT:MECHANICAL, SUSPENSION:FRONT:WHEEL BEARING
I HAVE HAD NUMEROUS PROBLEMS WITH THE FRONT END OF MY 1998 DODGE DURANGO SLT 4X4. I RECENTLY HAD IT IN TO REPLACE THE WHEEL BEARING ON THE PASSENGER SIDE AND TWO OF THE BALL JOINTS COSTING ME CLOSE TO $500. LESS THAN 50,000 MILES AGO I ALSO HAD TO REPLACE A WHEEL BEARING AND I BELIEVE IT WAS ON PASSENGER SIDE AS WELL. THERE IS A LOT OF NOISE FROM THE FRONT END AT ALL TIMES. IT JUST SEEMS TO ME THAT THERE SHOULDN'T BE THAT MUCH TROUBLE WITH THIS VEHICLE. THE FIRST WHEEL BEARING PROBLEM I HAD LOOKED LIKE THE WHEEL WAS GOING TO FALL OFF WHEN YOU PUT IT IN THE AIR AND MOVED THE WHEEL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060352March 4, 2004
POWER TRAIN:AXLE ASSEMBLY
MY FRONT PASSENGER WHEEL BROKE AND NEARLY FELL OFF. THE MECHANIC WHO FIXED IT SAID HE DIDN'T KNOW WHAT CAUSED IT, PROBABLY A DEFECT. IT IS A 1998 DODGE DURANGO.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060383March 4, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
SUSPENSION: FRONT CONTROL ARM: UPPER BALL JOINT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060377March 4, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I HAVE A 98 DODGE DURANGO AT THE TIME IT HAD LESS THAN 50K MILES WHEN I WAS TOLD THAT THE UPPER AND LOWER BALLJOINTS WERE BAD BY NTW. I WAS TRYING TO GET MY FRONT END ALIGNED WHEN THEY TOLD ME THEY COULD NOT. I TOOK THE CAR TO THE DEALER MCKENNY DODGE THEY SAID THAT THE BALLJOINTS WERE WORN BUT THEY ALIGNED THE FRONT END. THEY SAID AT THE TIME THERE NO KNOW BALLJOINT PROBLEMS WITH THE DURANGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061340March 4, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
CONSUMER TOOK THE VEHICLE TO DEALER FOR REGULAR MAINTENANCE, AND MECHANIC REPLACED LOWER BALL JOINTS AT CONSUMER'S EXPENSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061375March 4, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHEN MAKING A RIGHT HAND TURN. THE DRIVER CAN HEAR MEDAL SCRAPPING. THE CONSUMER BELIEVES ITS THE BALL JOINTS. PLEASE DESCRIBE ANY FURTHER INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061386March 4, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:HUB
WHILE DRIVING AT 45 MPH CONSUMER HEARD A CLANKING NOISE COMING FROM THE FRONT END. VEHICLE WAS TOWED TO THE DEALER. AND DEALER REPLACED THE BALL JOINT ASSEMBLY ON BOTH SIDES, AND THE FRONT HUB ASSEMBLY.*AK DEALER REPLACED BALL JOINTS AND FRONT HUB. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061387March 4, 2004
SUSPENSION:FRONT:WHEEL BEARING
THE VEHICLE MAKES A LOUD HUMMING NOISE. TOOK TO THE DEALER, AND THE DEALER SAYS THE FRONT WHEEL BEARING JOINT NEEDS REPLACING. CONSUMER SAY," THE WHEEL COULD COME OFF ACCORDING TO THE NEWS. PLEASE PROVIDE ANY FURTHER INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060283March 3, 2004
TIRES
I JUST WATCHED WITH HORROR, A NEWS ARTICLE ON CBS EVENING NEWS ABOUT THE FRONT WHEEL OF DODGE DURANGOS FALLING OFF. I CAN'T BELIEVE THAT SOMETHING HASN'T BEEN DONE ALREADY. I HAVE JUST SENT THIS SAME CONCERN TO DODGE/CHRYSLER. I NOW WON'T BE ABLE TO DRIVE MY 1998 DODGE DURANGO (EXCEPT AT SLOW SPEEDS ON SURFACE STREETS) UNTIL I HEARD SOMETHING DEFINITIVE FROM YOU AND DODGE. DIDN'T OUR COUNTRY, AND FORD AND FIRESTONE JUST GO THROUGH SUCH A TRAGEDY WITH BLOWN TIRES ON FORD EXPLORERS. HOW MANY DEATHS MUST OCCUR BEFORE SOMETHING WILL BE DONE ABOUT THIS PROBLEM? A FRONT WHEEL FALLING OFF MUST BE AS HAZARDOUS AS A BLOWOUT. ON A SEPARATE NOTE, I JUST LOOKED UP THE RECALL INFORMATION ON MY VEHICLE, AND FOUND 4 DIFFERENT RECALL NOTICES ON THE 1998 DODGE DURANGO. I DON'T REMEMBER HAVING RECEIVED ANY OF THESE RECALLS FROM DODGE; AND I AM THE ORIGINAL OWNER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060286March 3, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
OWNER 1998 DODGE DURANGO, HAVE HAD TO REPLACE BALL JOINTS TWICE 1ST AT 50,000 MILES AND AGAIN AT 90,000 MILES, THIS LAST TIME HAD FIRE ON R SIDE OF VEHICLE UNDER CAR. I HAVE A 1,600.00 BILL AT DEALED FOR REPAIRS MOST OF IT FOR BALL JOINTS. I NOTIFIED DAIMLERCHYSLER AFTER THE 1ST TIME IT HAPPENED. THIS TIME I WOULD LIKE TO FILE COMPLAINT WITH YOUR AGENCY.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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