Dodge Durango Complaints (1998)

965 consumer complaints on file.

#10062943March 11, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE DRIVING AT ANY SPEED VEHICLE SHOOK VIOLENTLY. EVENTUALLY,THE CONSUMER PULLED THE FRONT TIRE OFF, AND NOTICED THAT UPPER BALL JOINTS FAILED AND NEEDED REPLACEMENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062991March 11, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE DRIVING OVER BUMPY ROAD CONSUMER HEARD A NOISE. AFTER VEHICLE WAS SERVICED CONSUMER WAS INFORMED THAT THE BALL JOINTS NEEDED REPLACEMENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063017March 11, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
LOWER AND UPPER BALL JOINTS FAILED. CONSUMER WAS CONCERNED THAT THE FRONT END WILL COLLAPSE WHILE DRIVING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061936March 11, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
SINCE I PURCHASED MY DURANGO IN 1998 FROM THE DEALER I HAVE HAD IT IN FOR NUMEROUS REPAIRS AND COMPLAINED AT LEAST THREE TIMES ABOUT A NOISE I HEARD NEAR THE RF WHEEL. THEY HAVE TOLD ME IT WAS A STEERING ADJUSTMENT ETC. I HAVE PAID FOR NUMEROUS REPAIRS AND STILL THE NOISE IS THERE. IT IS THE BALL JOINT,I HAVE 80,000 MILES ON MY VEHICLE AND THE NOISE WAS PRESENT SINCE 256 MI. I HAVE ALL MY DEALER SERVICE RECORDS AND I WILL BE HAPPY TO PROVIDE THEM WHICH DOCUMENT MY NOISE COMPLAINTS AND MILEAGE. I WAS JUST ADVISED BY A MECHANIC IT WAS THE BALL JOINT AND ABOUT YOUR INVESTIGATION. NO VEHICLE SHOULD HAVE A PROBLEM LIKE THIS AT 256 MILES UNLESS IT IS A DEFECTIVE PART. THE SAME NOISE IS PRESENT, I HAVE NO LESS THAN FIVE WITNESSES ALSO WHO HAVE HEARD THE NOISE AND ASKED ME ABOUT IT YET THE MECHANICS DENIED BEING ABLE TO REPLICATE IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057735March 11, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
THE VEHICLE WAS TAKEN TO DEALER FOR ROUTINE GENERAL MAINTENANCE, AND THE MECHANIC DETERMINED THAT ALL FOUR BALL JOINTS WORE OUT PREMATURELY. *AK THERE WAS BANGING WHEN THE CONSUMER WOULD GO OVER BUMPS. THIS WAS DUE TO LOOSE BALL JOINTS. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062822March 10, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
UPPER BALL JOINTS WEAR OUT PREMATURELY. CONSUMER IS CONCERNED THAT THE FRONT END WILL COLLAPSE WHILE DRIVING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061819March 10, 2004
STEERING:LINKAGES:TIE ROD ASSEMBLY, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I OWN A DODGE DURANGO 1998 AND I SAW THAT YOU ARE DOING AN INVESTIGATION OF THE DURANGO'S. I RECENTLY TOOK MY DURANGO TO A TIRE SPECIALIST TO GET AN ALIGNMENT DONE THE VEHICLE HAS BEEN PULLING FOR SOME TIME NOW. THEY INFORMED ME THAT THE BALL JOINTS AND THE 2 OUTER AND 1 INNER TIE RODS ARE BAD AND NEED TO BE REPLACED. IF I TAKE THE VEHICLE TO THE DEALERSHIP ITS GOING TO BE ABOUT A 900 PROCEDURE WHERE IF I TAKE IT TO SOMEONE ELSE IT WILL BE A 700 PROCEDURE BUT IN ORDER TO BE RE-IMBURSED IF A RECALL DOES COME OUT I WAS TOLD THAT I HAVE TO TAKE IT TO THE DEALER. I AM A PREGNANT WOMAN AND I HAVE A 1 YEAR OLD CHILD. I AM REALLY WORRIED THAT SOMETHING THAT OTHER MOTHERS HAVE EXPERIENCED WILL ALSO HAPPEN TO ME AND MY FAMILY. I AM THE ONE THAT DRIVES THIS VEHICLE DAY IN AND DAY OUT. SINCE WE BOUGHT THE DURANGO IN 2002 WE HAVE HAD TO REPLACE TIRES, BRAKES, WATER PUMP, RADIATIOR, NOW THE AC IS NOT BLOWING COLD OR EVEN COOL AIR AND WE NEED THE BALL JOINTS AND TIE RODS REPLACED. YOU HAVE MY WORD THAT I WILL NEVER BUY ANOTHER DODGE. I KNOW THIS IS BEING INVESTIGATED AND I WANTED TO LET YOU KNOW THAT THIS IS A SEVERE PROBLEM AND I HOPE THEY DO SOMETHING SOON BEFORE PEOPLE DIE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062834March 10, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE AT REPAIR SHOP FOR FRONT ALIGNMENT MECHANIC DETERMINED THAT FRONT UPPER AND LOWER BALL JOINTS WERE WORN OUT, AND HAD TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062906March 10, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, STEERING:LINKAGES:TIE ROD ASSEMBLY
CONSUMER COMPLAINED ABOUT BALL JOINTS AND TIE ROD PROBLEMS. WHILE PULLING OUT OF THE DRIVEWAY FRONT RIGHT WHEEL CAME OFF THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061854March 10, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I OWN A 1998 DODGE DURANGO SLT WITH 75000 MILES. THE VEHICLE WAS PULLING STRONG TO THE RIGHT. I TOOK IT INTO A REPAIR SHOP IN OUR TOWN OF 28000 PEOPLE. THEY INDICATED THAT THE UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. THE REPAIR SHOP INDICATED THAT THIS WAS THE 4TH DURANGO THEY HAVE HAD WITH THIS PROBLEM IN THE PAST COUPLE MONTHS. THE REPAIR WAS $975. IN ADDITION, MY EMPLOYER HAS 25 DURANGOS IN THEIR FLEET AND HAVE DISCOVERED THE SAME DEFECTIVE BALL JOINTS. THERE NEEDS TO BE A RECALL ON THESE DURANGOS AND REIMBURSEMENT FOR THE COST OF REPAIRS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061720March 9, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER ARM, STEERING:LINKAGES:TIE ROD ASSEMBLY
UPPER AND LOWER BALL JOINTS WERE REPLACED TWICE. ALSO CONTROL ARMS, UPPER ARMS ON BOOTH SIDES WERE REPLACED TWICE SINCE OWNERSHIP OF THE VEHICLE.*AK REPLACEMENT OF TIE RODS WERE ALSO MADE ON VEHICLE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060837March 9, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER ARM, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT
NOISE BEGAN IN FRONT WHEEL AREA AND GREW VERY LOUD WITHIN A SHORT PERIOD OF TIME. ALSO EXPERIENCED STEERING ISSUES (CAR SHAKES AND PULLS TO RIGHT). TOOK VEHICLE IN TO CHECK IT OUT - HAD TO REPLACEL FRONT BALL JOINTS AND TENSION RODS ENDS. WE HAD TO PAY OVER $2000.00 TO REPAIR THIS DEFECT, AND CAR STILL DOES NOT STEER PROPERLY. DEALER REPORTED TO US THAT THIS IS A COMMON PROBLEM FOR THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060854March 9, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
UPPER BALL JOINTS SEEM TO FAIL EVERY THREE YEARS OR 36,000 MILE WHICH EVER COMES FIRST. BALL JOINTS DECRIBE AS SO BAD THAT READY TO SEPARATE. IT COST NEARLY $1,200 EACH TIME TO DO THE REAPIRS. I HAD MANY VEHICLES AND NEVER HAD TO REPLACE BALL JOINTS THAT CAN BE GREASED. THESE BALL JOINT CAN NOT BE GREASED SO THE COMSUMER HAS TO PAY AGAIN EVERY FEW YEARS LARGE AMOUNT TO HAVE VEHICLE STAY SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060868March 9, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I HAVE A 98 DODGE DURANGO AND SAW RECENTLY ABOUT BALL JOINT FAILURES, I HAVE HAD BALL JOINTS REPLACED ONCE (40000) AND NOW NEED THEM REPLACED AGAIN (74000 MILES). I WAS FORTUNATE ENOUGH TO HAVE HEARD OF OTHER PEOPLE WITH BALL JOINT PROBLEMS ON THEIR DURANGO'S THAT I HAVE THEM CHECKED ON A REGULAR BASIS. I WAS TOLD AT MORE THEN ONE AUTOMOTIVE SHOP ABOUT A PROBLEM WITH THE BALL JOINTS ON DURANGO'S, INCLUDING A DODGE DEALERSHIP. I BELIEVE MORE PEOPLE HAVE A PROBLEM THAN IS REALIZED, ONLY THEY DONT KNOW THEY HAVE A PROBLEM. WHY LET THEM FIND THE HARD WAY? I HAVE SEEN REPORTS OF WHEELS FALLING OFF. IS THERE A CERTAIN NUMBER OF PEOPLE THAT HAVE TO BE INJURED BEFORE DODGE IS FORCED INTO A RECALL. ONE CAN ONLY HOPE THAT IS NOT SO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060671March 8, 2004
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
THE BRACKET THAT HOLDS THE DRIVERS SEAT DOWN IS MADE OUT OF PLASTIC AND IT BROKE WHEN I SAT IN IT AND LEANED BACK IN THE SEAT. I AM A 6'3" MAN THAT ONLY WEIGHTS ABOUT 190 LBS., IT SHOULD NOT HAVE BROKE. IT CONCERNS ME BECAUSE IF ALL I DID WAS LEAN BACK IN THE SEAT....WHAT WILL HAPPEN IN A AUTO ACCIDENT?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060679March 8, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DEFECTIVE UPPER & LOWER BALL JOINTS ON 1998 DODGE DURANGO. I WOULD LIKE TO JOIN THE REST OF THE DURANGO OWNERS AND FILE A COMPLAINT PERTAINING TO THE POOR QUALITY OF THE 1998 DODGE DURANGO UPPER & LOWER BALL JOINTS.*AK I WAS NOTIFIED BY THE DODGE SERVICE TECHNICIANS THAT THE BALL JOINTS NEEDED TO BE REPLACED RIGHT AWAY AND IF NOT DEALT WITH SOON THEY COULD CAUSE AN ACCIDENT. I HAVE CHILDREN AND I CARPOOL CHILDREN, SO I TOOK THEM SERIOUSLY. I COULD NOT AFFORD THE DODGE PRICE QUOTE OF $1200 SO I WENT WITH A LOCAL MECHANIC SHOP PRICE QUOTE OF $900. THIS IS A LOT OF MONEY TO COME UP WITH IN A SHORT AMOUNT OF TIME. IN MY OPINION THE BALL JOINTS SHOULD HAVE LASTED LONGER THAN 62000 MILES. THE MAJORITY OF THE WORK ON THE DURANGO IS TAXING KIDS AROUND TOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061561March 8, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE DRIVING VEHICLE PULLED TO THE RIGHT. DEALERSHIP INDICATED THAT LOWER BALL JOINTS WERE LOOSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060692March 8, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
BALL JOINTS ON MY 1998 DURANGO MADE ME LOSE CONTROL OF MY STEERING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061608March 8, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
CONSUMER TOOK THE VEHICLE TO DEALER FOR TIRE REPLACEMENT, AND MECHANIC DETERMINED THAT UPPER BALL JOINTS NEEDED REPLACEMENT. PREVIOUS OWNER HAS ALREADY REPLACED THE UPPER AND LOWER BALL JOINTS ONCE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061622March 8, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE DRIVING 5 MPH IN REVERSE A LOUD NOISE WAS HEARD COMING FROM THE DRIVER SIDE WHEEL. CONSUMER TOOK THE VEHICLE TO A GARAGE, AND MECHANIC REPLACED UPPER AND LOWER BALL JOINTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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