Dodge Durango Complaints (1998)

965 consumer complaints on file.

#10064106March 29, 2004
SUSPENSION:FRONT:SHOCK ABSORBER
JUST HAD BALL JOINTS DONE *840$ NEXT DAY SHOCK IS BLOWN OUT @45,454 MILES NOW ANOTHER 80$ AND A STAIN IN MY NEW DRIVEWY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064884March 25, 2004
SUSPENSION:FRONT:WHEEL BEARING
WHILE DRIVING 40 MPH THE FRONT WHEEL BEARINGS FAILED. AS A RESULT THE VEHICLE BECAME UNCONTROLLABLE AND THE DRIVER HAD TO PULL TO THE SIDE OF THE ROAD. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064893March 25, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE DRIVING BETWEEN 55 TO 60 MPH THE CONSUMER HEARS A LOUD NOISE THEN TEMPORARILY LOST CONTROL OF THE VEHICLE. THE CONSUMER WAS ABLE TO PULL OUT OF THE ROAD AND THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DETERMINED THE LOWER BALL JOINT SEPARATED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063897March 25, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
1998 DODGE DURANGO, HAVE HAD TO HAVE THE BALL JOINTS REPLACED TWICE NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063682March 23, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
BOTH BALL JOINTS OF THE DURAGO HAVE BEEN DEEMED UNSAFE AFTER 60,000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062539March 18, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I HEARD ABOUT THE PROBLEMS WITH THE DODGE DURANGOS UPPER BALL JOINTS, SO I HAD THE DEALER INSPECT THEM ON MY 1998 THAT HAS 60,000 MILES ON IT. THEY REPORTED EXCESSIVE WEAR TO THE BALL JOINTS. THEREFORE, I HAD NO CHOICE BUT TO REPLACE THEM FOR ABOUT $500.00 OUT OF MY POCKET. IM GLAD THAT I WAS NOT ONE OF THE MANY THAT I HEARD ABOUT WHO HAVE LOST A WHOLE WHEEL ASSEMBLY WHILE DRIVING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062576March 18, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
1998 DURANGO WITH LESS THEN 60000 BOTH UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. THE VEHICLE HAS BEEN WELL CARED FOR NEVER OFF ROAD AND NOT USED TO TOW ANYTHING HEAVY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062485March 17, 2004
STEERING, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WE NOTICED PROBLEMS WITH UNEVEN FRONT TIRE WEAR ON OUR 1998 DODGE DURANGO. LOCAL REPAIR SHOP DETERMINED THAT UPPER BALL JOINTS ARE SHOT AND NEED REPLACED. RECEIVED QUOTE OF $800 TO REPLACE UPPER AND LOWER BALL JOINTS. BALL JOINT PROBLEM CAUSED TIRES TO WEAR OUT PREMATURELY AND UNEVEN, STEEL BELTS ALMOST SHOWING ON INSIDE OF ONE TIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062403March 17, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
THE UPPER BALL JOINTS WORE OUT PREMATURELY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063358March 17, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE DRIVING CONSUMER NOTICED THAT VEHICLE WAS SWAYING FROM SIDE TO SIDE WITH DIFFICULTY OF MAINTAINING THE VEHICLE ON THE ROAD. VEHICLE WAS SERVICED, AND THE TECHNICIAN DETERMINED THAT LOWER BALL JOINTS WERE WORN OUT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062294March 16, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I STARTED NOTICING A POPPING SOUND ON LEFT TURNS AND WHEN IT WAS INSPECTED AT A LOCAL MECHANIC, I WAS INFORMED OF A LOWER BALL JOINT PROBLEM COUPLED WITH DETERIORATION OF THE SPINDLE OR A ARM. I REALLY LIKE THE DURANGO AND WAS EVEN CONTEMPLATING A PACIFICA. IF DAIMLER CHRYSLER DOESN'T DO ANY BETTER SERVICE TO ITS CUSTOMERS BY REPAIRING THEIR FAULTY EQUIPMENT, PERHAPS THE BIG BUCKS THEY WANT FOR THEIR PRODUCT COULD BE PLACED INTO ANOTHER AUTO MANUFACTURER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062310March 16, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I BOUGHT A 1998 DODGE DURANGO IN NOVEMBER OF 2002. THE VEHICLE HAD 59939 MILES ON IT. I HAVE MAINTAINED THE CAR AS ONE SHOULD. ON 9/2/03 I TOOK THE AUTO INTO AAMCO TRANSMISSIONS AS THE CAR WAS NOT SHIFTING DOWN INTO 1ST GEAR. IT COST ME $500.00 TO FIX THIS TRANSMISSION PROBLEM. AT THE SAME TIME THEY TOLD ME MY TRANSFER CASE WAS GOING OUT AND NEEDS TO BE REBUILT. THE ESTIMATE-$1350. IN NOV OF 2003, I TOOK THE CAR IN TO GET A LUBE JOB. THE MECHANIC TOLD ME THAT MY LOWER BALL JOINTS WERE NOT ACCEPTING GREASE & THE UPPER BOOTS WERE ROTTED. THAT EVENTUALLY I WOULD NEED NEW BALL JOINTS BUT I STILL HAD TIME. IN DEC 2003, I STARTED HAVING PROBLEMS WITH THE ELECTRICAL SYSTEM. THE FRONT PASSENGER WINDOW WOULD NOT ROLL DOWN. THEN IF MY STEERING WHEEL WAS TURNED AS I PUT THE CAR IN PARK, IT WOULD NOT START, OR IT WOULD DIE AS I WAS BACKING OUT. IN JANUARY I HEARD METAL IN MY FRONT TIRES AS I WAS BRAKING. A NEW BRAKE JOB COST ME $350.00. THE END OF JANUARY, WHILE DRIVING THIS VEHICLE WITH 72,000 MILES, MY FRONT RIGHT TIRE FELL OFF. REASON: UPPER BALL JOINT BROKE OFF. EVERY MECHANIC HAS STATED THAT THIS IS A DEFECT, AS THEY HAVE NEVER SEEN BALL JOINTS DO THIS AT THIS LOW MILEAGE. I THEN SAW NHTSA INTERVIEWED ON THE NEWS FOR THE VERY SAME REASON. DODGE DURANGOS AND THEIR BALL JOINTS WITH TIRES FALLING OFF. MY CAR LANDED IN A DITCH. I WAS LUCKY I WAS ONLY TRAVELLING AT 35 MPH. IT COULD HAVE BEEN FATAL, AND WHO EVER MANUFACTURES THESE BALL JOINTS BETTER STAND UP TO THE PLATE AND TAKE RESPONSIBILITY. THIS AUTO HAS BEEN NOTHING BUT A MECHANICAL PROBLEM SINCE I BOUGHT IT. AND COSTLY AT THAT! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063277March 16, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE DRIVING 50 MPH A LOUD KNOCKING NOISE WAS HEARD COMING FROM THE FRONT LEFT TIRE. THEN, VEHICLE STALLED. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT LEFT FRONT UPPER BALL JOINT. FAILED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062209March 15, 2004
SUSPENSION:FRONT
I BOUGHT A USED 1998 DODGE DURANGO WITH 24,000 MILES IN FEB 14TH 2003. THIS WAS A DODGE CERTIFIED USED CAR. I ALSO PURCHASED AN EXTRA WARRANTY PACKAGE FOR $900.00. AFTER 60 DAYS I HAD A CLUNKING NOISE IN THE FRONT END. I CALLED THE DODGE GARAGE FROM WHICH I HAD PURCHASED THE VEHICLE AND THEY HAD IT TOWED. THEY CALLED ME BACK AND SAID I HAD A BIG PROBLEM. THIS IS WHAT HAPPENED THE RIGHT FRONT AXEL, BALL JOINT UPPER ARM ASSEMBLY HAD BROKE APART CAUSING EXTENSIVE DAMAGE WITH A TOTAL OF $1700.00 MY RESPONSABILITY. THEY SAID DODGE WOULD NOT COVER IT BECAUSE IT WAS A FOUR WHEEL DRIVE. THEY SAID MY EXTENDED DODGE WARRANTY WOULD NOT COVER THE FRONT SUSPENSION ON THE FOUR WHEEL DRIVE. NOW I READ THAT MANY VEHICLES HAVE HAD THE SAME PROBLEM. REMIND YOU THIS VEHICLE ONLY HAD 24,000 MILES ON IT AND THEY TOLD ME THAT THEY WORE OUT!!!!!!!!!! AT MY EXPENSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063190March 15, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE DRIVING 55 MPH, A KNOCKING NOISE WAS HEARD COMING FROM DRIVER SIDE WHEEL. DRIVER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC REPLACED BOTH UPPER AND LOWER BALL JOINTS DUE TO WORN OUT PARTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062232March 15, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
IN JUNE, 2003 I TOOK MY DURANGO INTO THE SHOP FOR SOME ROUTINE SERVICING. THE MECHANIC INSPECTED THE FRONT OF THE VEHICLE AND NOTICED CONSIDERABLE WEAR TO THE UPPER AND LOWER BALL JOINTS ON THE FRONT END. HE RECOMMENDED IMMEDIATE REPLACEMENT OF THESE PARTS. THANKFULLY, I HAD THESE PARTS REPLACED IN JULY BEFORE A SERIOUS ACCIDENT OCCURRED. HOWEVER, THESE REPAIRS WERE DONE OUTSIDE OF THE WARRANTY PERIOD AND AT CONSIDERABLE COST TO MYSELF. I DON'T USE THIS VEHICLE VERY OFTEN, SO AT THE TIME OF THE REPAIR IT ONLY HAD 37,000 MILES ON IT BUT I HAD OWNED IT FOR 4 YEARS. I BELIEVE DIAMLER/CHRYSLER IS PRODUCING DEFECTIVE PARTS ON THESE VEHICLES AND IT SHOULD BE THEIR RESPONSIBILITY TO PAY FOR THE REPLACEMENT OF THESE PARTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062235March 15, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
PREMATURE WEAR ON PASSENGER SIDE FRONT UPPER AND LOWER BALL JOINTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062029March 12, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
BALL JOINTS WORN OUT PREMATURELY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062049March 12, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TOOK 1998 DURANGO FOR WHEEL ROTATION AND ALIGNMENT. VEHICLE ONLY HAS 72K000MILES. TECHNICIAN HAD TO REPLACE LOWER BALL JOINTS, WHICH HAD CAUSED EXCESSIVE TIRE WEAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062934March 11, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHEN VEHICLE WAS GOING THROUGH STATE INSPECTION TECHNICIAN DETERMINED THAT UPPER AND LOWER BALL JOINTS WERE LOOSE. THE BALL JOINTS NEEDED REPLACEMENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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