Dodge Durango Complaints (2013)

640 consumer complaints on file.

#11252294August 29, 2019
SERVICE BRAKES
WHEN VECHICLE IS IN CRUISE CONTROL THE BRAKE PEDDLE IS VERY STIFF AND EXTREMELY HARD TO PUSH DOWN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245922August 22, 2019
SEATS
I WAS DRIVING APPROXIMATELY 25 MPH, & SLIGHTLY TAPPED ON THE BRAKE TO SLOW DOWN, AND MY HEADREST DEPLOYED & POPPED OUT AND HIT ME IN THE BACK OF THE HEAD WHILE I WAS DRIVING DOWN THE ROAD. IT STARTLED ME, BUT ALSO POPPED OUT HARD ENOUGH TO CAUSE A HEADACHE. *DT*JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11244507August 16, 2019
SEATS
WITHIN ONE WEEK TIME FRAME, BOTH FRONT HEADRESTS SUDDENLY AND LOUDLY SNAPPED APART WITH A LOUD BANG AND PROPELLED FORWARD WITH GREAT FORCE. MY HUSBAND WAS IN THE DRIVERS SEAT WHEN IT HAPPENED ON THAT SIDE BUT LUCKILY DID NOT HAVE HIS HEAD RESTING ON IT. WE WERE MERGING ONTO THE INTERSTATE WHEN IT HAPPENED AND THE HORRIBLE NOISE MADE US SLAM ON THE BRAKES AND ALMOST COME TO A STOP. IT WAS A HUGE SHOCK AND VERY SCARY. SOUNDED LIKE A GUNSHOT GOING OFF. THE SECOND PASSENGER HEADREST EXPLODED OPEN TODAY WITH MY SONS HEAD RESTING IN IT. IT JERKED HIS HEAD FORWARD AND HIT HIM ON THE TEMPORAL SIDE OF HIS HEAD. COMPLAINTS OF A HEADACHE SO FAR. WE WERE PARKED WHEN THIS HAPPENED. *DT *DT *DT *TR CONSUMER STATED HER HUSBAND CALLED BOTH LOCAL DODGE DEALERSHIP THAT THEY HAD BOUGHT THE CAR FROM AND THEN ALSO CALLED CHRYSLER AFTER DODGE. THERE WAS NOTHING THAT COULD BE DONE. CONTACT DID NOT HAVE AN ACTIVE WARRANTY THROUGH THEM AND THERE WERE NO SPECIFIC RECALLS OUT ON THE HEADRESTS AT THIS TIME. THE TWO FRONT HEADRESTS WERE REPLACED WITH NON-DODGE BRAND GENERIC ONES. CONTACT KEPT THE ORIGINAL MALFUNCTIONING ONES JUST IN CASE THEY WOULD NEED TO BE LOOKED AT SOME POINT.*JB *DT*JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11241974August 6, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE FAILURE WORSENED OVER THE COURSE OF SEVEN DAYS AND THE BATTERY UNDER THE PASSENGER SEAT BECAME EXTREMELY HOT. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241642August 4, 2019
SEATS
MY DRIVERS SIDE HEADREST CAME APART AND HIT MY HUSBAND IN THE BACK OF THE HEAD. ALL HE DID WAS SIT IN THE SEAT, THERE WAS NO IMPACT OF ANY SORT AND THE VEHICLE WAS NOT IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241428August 3, 2019
STRUCTURE:BODY
2013 DODGE DURANGO WAS SHOWING RUST BUBBLES ON PASSENGER DOOR. VEHICLE WAS IN THE BODY SHOP FOR ACCIDENT REPAIR AND WE ASKED FOR RUST SPOTS TO BE REVIEWED. AUTOBODY MANAGER CONFIRMED THAT RUST IS CORRODING THE DOOR FROM THE INSIDE OUT AND WATER IS ENTERING THROUGH A DEFECT IN THE DOOR HANDLE. THERE IS A CLEAR WATER MARK LINE VISIBLE FROM THE INSIDE DOOR SKIN SHOWING FROM THE DOOR HANDLE TO THE HEAVILY RUSTED AREA. THERE IS DEFECT IN THE HANDLE THAT NEEDS TO CORRECTED. OUR CAR HAS BEEN BEEN GARAGED AND VERY WELL MAINTAINED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234898July 25, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MY VEHICLE STALLS WHILE DRIVING IN TRAFFIC ON A CITY STREET. HOWEVER, THE VEHICLE STARTS RIGHT BACK WHILE IT'S COMING TO A SLOW ROLL. I TRY TO CRANK IT WILL ROLLING TO PREVENT AN ACCIDENT. I HAVE HAD THE VEHICLES BATTERY, ALTERNATOR, STARTER, AND FUEL SYSTEM CHECKED. THE IGNITION SWITCH WAS REPLACED IN THE VEHICLE BECAUSE THE VEHICLE PUSH START BUTTON GETS STUCK AND A NEW KEYPAD WAS PROGRAMMED FOR THE VEHICLE. THE VEHICLE STALLS WHILE IN MOTION AT ANY GIVING MOMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233995July 22, 2019
ELECTRICAL SYSTEM
WHILE DRIVING THE RADIO FREEZES WHILE USING THE NAVIGATION AND GOS SYSTEM. SYSTEM WILL NOT RESTART UNLESS THE VEHICLE IS TURNED OFF AND RESET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231924July 15, 2019
UNKNOWN OR OTHER
MY VEHICLE COMPLETELY SHUTS DOWN WHILE I'M DRIVING. I REPLACED 2 FUEL RELAYS ALREADY. TOOK IT AGAIN TO GET LOOKED AT AND THE DEALERSHIP DIDNT HAVE AN ANSWER FOR ME. IT'S A SAFETY ISSUE. IT'S BEEN GOING ON FOR 2 YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231351July 12, 2019
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, EXTERIOR LIGHTING
SAME AS FEB 2015 RECALL. FUEL RELAY REPLACED JUNE 2019. AS OF JULY 9 2019 BACK IN SHOP FOR TIPM ISSUES AND REPLACEMENT. AFTER 4 DAYS AND A 3HR DIAGNOSTIC STUDY IT WAS DETERMINED THAT THE TIMP WOULD NEED TO BE REPLACED AND POSSIBLE OTHER MODULES. VEHICLE ORIGINALLY HAD STARTING PROBLEM. ONCE FUEL RELAY WAS REPLACED THAT ENDED. THEN VEHICLE STARTED BUT ALL DASH LIGHTING AND ERROR MESSAGES STARTED FLASHING STATING FCW WAS OFF, SHOWED HILL ASCENT INDICATOR, SHOWED BRAKE INDICATOR NEITHER WERE ON, SHOWED SERVICE ENGINE INDICATOR AND OTHERS. WIPERS WOULD RANDOMLY SWIPE EVEN THOUGH THEY WERE OFF. WARNING BELL WOULD RANDOMLY DING AS IF THE SEAT BELT WAS NOT FASTENED. IT WAS. HEADLIGHTS WOULD RANDOMLY FLASH AND THE DOORS WOULD UNLOCK (THIS PROBLEM HAS BEEN HAPPENING FOR 3-4 YRS BUT SERVICE WOULD SAY TO CHECK KEY FOB BATTERY OR POSSIBLE INTERFERENCE OF SOMETHING ELSE. DID DRIVE VEHICLE TO WORK APPROX 4 MILES AND HOME THE FIRST DAY OF PROBLEM. NEXT DAY VEHICLE WENT STRAIGHT TO DEALERSHIP APPROX 8 MILES AWAY. STILL THERE 4 DAYS LATER. NOT REPAIRED. APPARENTLY MY VIN IS NOT PART OF ORIGINAL RECALL AND NOW I WILL HAVE TO PAY A MINIMUM OF $1560.00 FOR REPAIRS IN ADDITION TO THE $472.00 I SPENT ON THE FUEL RELAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231513July 12, 2019
ELECTRICAL SYSTEM
THE BATTERY AND ALTERNATOR ARE BRAND NEW, BUT THE BATTERY KEEPS GETTING EMPTY EITHER THE ALTERNATOR THAT MOPAR REPLACE IS BAD, OR THE VOLTAGE REGULATOR DOESN'T WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230877July 10, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, EXTERIOR LIGHTING
IN REFERENCE TO RECALL T36 ON 2011-2014 DODGE DURANGO FOR ALTERNATOR MALFUNCTION. MY VEHICLE IS AT DEALERSHIP FOR REPAIRS AND THE TOTAL IS 1296.19 AND THE CHRYSLER CORP DOES NOT WANT TO PAID FOR THE REPAIRS BECAUSE MY VIN IS NOT UNDER THAT RECALL BUT MY VEHICLE IS THE SAME MAKE AND MODEL OF THE RECALL. EARILER COMPLAINT ON 7/8/19.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230320July 9, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
IM HERE IN ALABAMA FROM GA, CAR SYSTEM LIGHTS UP LIKE A CHRISTMAS TREE COMPLETELY SHUTDOWN IN THE MIDDLE OF A BUSY INTERSECTION WHILE DRIVING TRYING TO MAKE A LEFT TURN ON GOVERNMENT BLVD IN MOBILE, AL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229178July 3, 2019
ENGINE, POWER TRAIN
RADIATOR AND AC CONDENSER BOTH BAD BOTH LEAKING BOTH NEEDED REPLACED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229314July 3, 2019
SEATS
I WENT TO MY NEIGHBORS HOUSE PUT MY VEHICLE IN PARK AND LEFT IT RUNNING, I GOT OUT WENT INSIDE FOR NOT EVEN 5 MINUTES, WHEN I OPENED THE DRIVER DOOR I NOTICED THE HEADREST SAFETY THING HAS DEPLOYED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228489June 30, 2019
AIR BAGS, SEATS
AS WE WERE GETTING IN THE TRUCK THE DRIVER SIDE AIRBAG ON THE HEAD REST EXPLODED. THANK GOD I WASN'T IN THE SEAT JUST YET WHEN IT WENT OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222852June 27, 2019
STEERING
STEERING GEAR BOX NEEDED TO BE CHANGED. TOOK OUR VEHICLE IN FOR A LEAK COMING OFF WHAT LOOKED TO BE A COOLANT LINE. NEXT THING I KNOW WE GOT A CALL THAT OUR GEAR BOX NEEDED REPLACED WHICH LEADS ME TO BELIEVE THAT WHEN WE TOOK IT IN FOR A REGULAR SERVICE RECENTLY THEY SAID WE HAD A LEAK IN THE DRIVE LINE WHICH WE FIXED. THE DEALERSHIP LOOKED AT DETERMINED THE LEAK I SAW WAS A COMPLETELY DIFFERENT PROBLEM IM JUST REACHING OUT TO YOU GUYS TO MAYBE LOOK INTO THE STEERING GEARBOX ISSUE ONLY BECAUSE A CAR WITH 80000 MILES ON IT SHOULD NOT HAVE SUCH A MAJOR ISSUE. I KNOW THINGS GO WRONG ON VEHICLES JUST WOULD LIKE TO MAKE YOU AWARE OF A SITUATION THAT IS ONGOING I HAVE READ ON YOUR SITE OTHERS HAVING THE SAME ISSUE. TO ADD TO IT THE CAR STEERING SEEMED NORMAL NO ISSUES I AM GLAD THEY CAUGHT CAUSE IF STEERING WERE TO FAIL THAT COULD BE A BAD SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222813June 26, 2019
AIR BAGS
DRIVERS SIDE HEADREST AIR BAG DEPLOYED WHEN THE CAR WAS OFF AND PARKED IN MY DRIVEWAY OVERNIGHT .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221938June 22, 2019
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM
FUEL PUMP RELAY SYSTEM NOT WORKING. I HAD THE FUEL PUMP REPAIRED ONCE BUT IT DID NOT FIX THE PROBLEM. IT IS RECALLED BUT NOT WITH MY VIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220827June 18, 2019
ENGINE, FUEL/PROPULSION SYSTEM
VEHICLE IS HAVING ISSUES STARTING WHILE PARKED. I HAVE SEEN THAT 2012 - 2013 DODGE DURANGO'S DO HAVE A ACTIVE RECALL FROM CHRYLSER ON CERTAIN MODELS FOR THE TIPM. THE ISSUES STEMS FROM THE CARS INABILITY TO START DUE TO THE TIPM NOT PROVIDING FUEL WHEN ATTEMPTING TO START. THE STARTER IS ATTEMPTING TO START THE VEHICLE BUT IT DOES NOT FULLY TURN OVER. HTTP://M.CARCOMPLAINTS.COM/NEWS/2015/CHRYSLER-DODGE-JEEP-TIPM-LAWSUIT.SHTML THIS ISSUE STARTED MID MARCH 2019 AND HAS PERSISTENTLY GOTTEN WORSE WITH SOMETIMES NOW FAILING TO PROPERLY START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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