Dodge Durango Complaints (2011)
800 consumer complaints on file.
- #11005819July 17, 2017ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
ON JULY 3 I WAS DRIVING OUR VEHICLE ON A COUNTRY ROAD WHEN THE BATTERY LIGHT CAME ON SHORTLY AFTER PULLING OUT OF THE DRIVEWAY. WE HAD BEEN ON VACATION AND FIGURED THE CAR HAD SAT FOR 10 DAYS WITHOUT BEING DRIVEN AND JUST NEEDED A CHARGE. THE LIGHT INDICATOR CAME AND WENT BEFORE THE CAR STARTED DOING WEIRD THINGS: HAZARD LIGHTS, WINDSHIELD WIPERS, SEATBELT LIGHT, ETC. THE CAR QUICKLY LOST POWER AND EVERYTHING LOCKED UP LEAVING US STRANDED ON THE SIDE OF A GRAVEL ROAD. WE COULDN'T EVEN RELEASE THE KEYS FROM THE IGNITION. THERE WAS A BURNING SMELL AND THE CAR HAD TO BE TOWED. THE ALTERNATOR WENT OUT, IN TURN BURNING UP THE EMS SYSTEM. THIS PART IS ON NATIONAL BACK ORDER. WE HAVE BEEN WITHOUT A CAR FOR OVER TWO WEEKS NOW. THE RECALL FOR THE ALTERNATOR WAS FOR A SMALLER AMP. OURS IS A 220AMP. THEY ARE TELLING US PRODUCTION OF THE PART MAY TAKE UP TO 10-12 MORE DAYS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11005326July 14, 2017ELECTRICAL SYSTEM
WHILE DRIVING ON THE INTERSTATE, MY BATTERY INDICATOR LIGHT CAME ON. I IMMEDIATELY EXITED THE HIGHWAY. UPON DOING SO, I COULD SMELL SOMETHING BURNING. I PULLED INTO AN AUTO ZONE IN SALLISAW, OK. I ASKED AN EMPLOYEE TO TEST MY BATTERY AND ALTERNATOR. WHEN THE HOOD OF MY 2011 DODGE DURANGO CITADEL WAS LIFTED, IT APPEARS MY 220 AMP ALTERNATOR WAS BURNING. SMOKE WAS COMING FROM IT AND IT HAD THE SMELL OF SOMETHING BURNING. MY CAR SHUT OFF. I HAD TO BE TOWED TO A DODGE DEALERSHIP WHERE IT WAS DISCOVERED THAT MY ALTERNATOR DID BURN AND IT ALSO FRIED MY BATTERY AND THE PCM MODULE. ALL 3 REPAIRS AND LABOR COST ME $1,600, NOT INCLUDING THE TOWING OF MY VEHICLE. AFTER MUCH RESEARCH, IT APPEARS THAT I'M NOT HE ONLY CUSTOMER WHO HAS EXPERIENCED THIS. UNFORTUNATELY, THE RECALL IS ONLY ON THE 160 AMP. THIS IS SAFETY ISSUE THAT NEEDS TO BE CHECKED. THE SERVICE GUYS STATED THAT THERE WAS A MALFUNCTION AND THAT MY CAR COULD'VE EASILY CAUGHT FIRE TRAPPING US IN.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #11005085July 13, 2017ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE THE VEHICLE WAS STATIONARY, THE ALTERNATOR CAUGHT FIRE AND THE CONTACT SMELLED A BURNING ODOR THROUGH THE AIR CONDITIONER VENTS. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AUTO-EXCEL IN AKRON, OHIO WHERE IT WAS DETERMINED THAT NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) WAS THE CAUSE OF THE FIRE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #11003540July 7, 2017ELECTRICAL SYSTEM, ENGINE
ALL GAUGES RADIO AND LIGHTS SHUT OFF AND ENGINE ACTED LIKE IT WAS OFF WHILE ACCELERATING TO SPEED
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11003260July 6, 2017ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING ON THE HIGHWAY, THE VEHICLE EXPERIENCED A LOSS OF POWER. THE BATTERY AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC (DAVE GRIMMS) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V634000(ELECTRICAL SYSTEM); HOWEVER, THE VIN WAS NOT INCLUDED DUE TO THE AMP BEING A 180 NOT A 160. THE FAILURE MILEAGE WAS APPROXIMATELY 94,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11003207July 5, 2017ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
ON JUNE 14, 2017 I WAS DRIVING MY 2011 DODGE DURANGO HOME FROM WORK AND THE BATTERY LIGHT CAME ON WHILE I WAS ON A BUSY HIGHWAY. I EXITED THE HIGHWAY AND PULLED INTO A MALL PARKING LOT AND SUDDENLY THE INTERIOR TEMPERATURE OF THE CAR BECAME EXTREMELY HOT, SO HOT, I COULD NOT STAY INSIDE OF THE VEHICLE. I STARTED TO SEE AND SMELL SMOKE, SO I TURNED THE VEHICLE OFF AND OPENED THE HOOD; AS I IT OPENED THERE WAS A LARGE AMOUNT OF SMOKE AND I CLOSED IT TO SNUFF OUT ANY FIRES. I HAD THE VEHICLE TOWED TO MY MECHANIC AND WAS TOLD MY ALTERNATOR HAD GONE BAD. THE EXPLANATION I WAS GIVING WAS: THE SILICONE DIODES IN THE ALTERNATOR RECTIFIER BRIDGE MAY EXPERIENCE THERMAL FATIGUE DUE TO CYCLIC LOADING FROM THE ELECTRIC HYDRAULIC POWER STEERING (EHPS) SYSTEM, EVENTUALLY RESULTING IN NO OUTPUT, REDUCED OUTPUT, OR A FULLY SHORTED TO GROUND CONDITION. THESE FAILURE MODES VARY IN THEIR TIME TO FAILURE AND WARNING TO THE DRIVER. DEPENDING ON THE FAILURE MODE AND TIMING, SYSTEM VOLTAGE MAY DROP TO CRITICALLY LOW LEVELS, DISABLING SYSTEMS SUCH AS THE ANTI-LOCK BRAKE SYSTEM/ELECTRONIC STABILITY CONTROL, ENGINE CONTROL MODULE/CENTRAL BODY CONTROLLER, OR A TOTAL VEHICLE ELECTRICAL SYSTEM SHUT DOWN (IN THE EVENT OF A SHORT TO GROUND FAILURE MODE). I EXPERIENCED A TOTAL SYSTEM SHUT DOWN. THE ALTERNATOR NOT ONLY FAILED BUT SHORTED OUT MY BATTERY, FUSES AND COMPUTER MODULE. I CALLED DODGE CORPORATE AND ONLY RECEIVED AN APOLOGY.... DODGE HAS A RECALL P60 RECALL WHICH APPLIES TO 160AMP ALTERNATOR. THIS RECALL WAS NOT APPLICABLE TO MY VEHICLE BECAUSE IT HAS A 180 OR 220 AMP ALTERNATOR BUT IF IT IS FAILING LIKE THE 160AMP ALTERNATOR THEN DODGE SHOULD BE RESPONSIBLE FOR THE DEFECTIVE PART.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11002134June 29, 2017UNKNOWN OR OTHER
MY CAR HAS BEEN UNEXPECTEDLY BEEN SHUTTING OFF WHILE DRIVING IN THE MIDDLE OF ROADS FOR AT LEAST THE PAST TWO YEARS. MAYBE ABOUT FIVE TIMES NOW. AND NOW HAT I THINK OF IT, AT LEAST TWO OF THOSE TIMES I WAS TURNING OR ATTEMPTING TO.TOOK IT IN WHILE MY EXTENDED WARRANTY WAS VALID AND THEY SAID IT ISN'T COVERED. EVEN IF NOT, THIS IS SO DANGEROUS! IF I HADN'T OF RECOGNIZED THE PROBLEM THIS MORNING, I WOULD HAVE BEEN CREAMED BY ABOUT TEN CARS COMING MY WAY. THE FCW LIGHT COMES ON AND THE ENTIRE VEHICLE SHUTS OFF. I HAVE DONE THE CLEANING THING AND OBVIOUSLY THEY KNOW AT THE DEALERSHIP THIS IS AN ISSUE BUT I DON'T KNOW WHAT ELSE TO DO. IS IT GOING TO TAKE SOMEONE BEING PLOWED INTO IN ORDER FOR THEM TO HAVE TO FIX IT?
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11002380June 29, 2017ELECTRICAL SYSTEM, UNKNOWN OR OTHER
BURNING SMELL COMING FROM FRONT VENT AREA.NO WARNING LIGHTS CAME ON, NO CHECK ENGINE LIGHT, NOTHING. CAR IS NOT HEATING UP..THEN ALL OF A SUDDEN A POOF OF WHITE SMOKE COMES OUT FROM FRONT DASH SOMEWHERE? DO NOT KNOW EXACTLY WHERE AS I WAS DRIVING ON FREEWAY AT THE TIME. IT STOPPED WITHIN A FEW SECONDS. GOT HOME AND BUTTON TO OPEN GARAGE NOT WORKING.ALSO BLUETOOTH STOPPED WORKING. DON'T KNOW WHATS GOING ON BUT SEEMS TO BE ELECTRICAL AND UNSAFE.SMELLS LIKE WIRES BURNING
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11001896June 28, 2017ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
MAY 2017 MY DAUGHTER WAS DRIVING HER 2011 DODGE DURANGO WITH 68K WITH TWO KIDS IN THE CAR, THE BATTERY LIGHT CAME ON AND THEN WENT COMPLETELY DEAD SHORTLY AFTER. WE GOT IT TO AN ELECTRICAL SHOP TO FIND THE BATTERY WAS DEAD AND THE 180 AMP ALTERNATOR HAD STOPPED OPERATING. AFTER SOME RESEARCHING I FOUND A RECALL (P60) AND IT ONLY APPLIED TO 160 AMP ALTERNATOR. I CALLED CHRYSLER (CASE #31556595) TO SEE IF THEY COULD HELP AND WAS DENIED. WE HAD TO PAY FOR THE REPAIR WHICH COST ME $400.44. I FEEL THIS IS A SAFETY ISSUE THAT SHOULD BE INCLUDED IN THE RECALL.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11001678June 27, 2017ELECTRICAL SYSTEM, UNKNOWN OR OTHER
SEVERAL TIMES A WEEK WITH NO SPECIFIC TIME OF DAY, HEAT OUTSIDE, DRIVE TIME ETC., MY 2011 DODGE DURANGO WILL ACT LIKE IT WILL START AND IT WILL CONTINUE TO TURN OVER AND OVER UNTIL IT FINALLY STOPS. EVENTUALLY AFTER A FEW TRIES, IT WILL START. WE CHANGED THE BATTERY THINKING MAYBE IT WAS THAT, BUT NOTHING...I HAVE READ A FEW "COMPLAINTS" THAT HAVE HAD THE SAME THING AND THEY ARE SAYING IT IS A TIPM PROBLEM. MY VEHICLE ISN'T UNDER THE RECALL LIST, BUT IT IS WITHIN THE YEAR THEY ARE RECALLING IT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11001451June 26, 2017ELECTRICAL SYSTEM
ON 06/23/17 WHILE DRIVING MY 2011 DODGE DURANGO MY BATTERY LIGHT CAME ON WITH IN THE NEXT MILE I TURNED TO PULL OFF OF THE ROAD TO ENSURE EVERYTHING WAS OK MY DASH LIGHTS WENT HAYWIRE AND EXCESSIVE HEAT STARTED COMING OUT OF MY VENTS AND A BURNING SMELL STARTED THE VEHICLE SHUT OFF AND WOULD NOT DO ANYTHING OR RESTART. MY VEHICLE WAS TOWED TO THE AUTO REPAIR SHOP AND IT HAS BEEN DETERMINED THAT THE BATTERY IS DEAD, THE ALTERNATOR IS DEAD AND THE PCM IS FRIED..... WHILE DO SOME RESEARCH I CAME ACROSS A RECALL THE P60 RECALL FOR THE ALTERNATOR FIR THE DODGE DURANGO YEARS 2011-2014 WHICH WOULD BE THE SAME VEHICLE I HAVE OTHER THAN THE ALTERNATOR IS 160 AMPS AND MY DURANGO HAS A 220 AMP ALTERNATOR. I BELIEVE THAT THIS NEEDS TO BE INVESTIGATED TO INCLUDE THE 220 AMP ALTERNATOR UNDER THE SAME RECALL AS THE P60, BECAUSE THE VEHICLES ARE THE SAME AND IT APPEARS THAT THE ISSUE I HAD IS THE SAME AS THE 160 AMP ALTERNATOR.......
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11001477June 26, 2017ELECTRICAL SYSTEM, POWER TRAIN
MY VEHICLE WAS IN MOTION ON A CITY STREET WHEN IT COMPLETELY SHUT DOWN WITHOUT WARNING. THE ENGINE STALLED AND THERE WAS NO POWER TO THE VEHICLE WHATSOEVER. I WAS UNABLE TO STEER, BRAKE, PUT THE CAR IN NEUTRAL, ROLL DOWN WINDOWS, UNLOCK DOORS, OR HAVE MY HAZARD LIGHTS ON. I WAS BLOCKING TRAFFIC AND HAD NO WAY TO SIGNAL TO OTHER DRIVERS THAT MY VEHICLE WAS STALLED IN THE MIDDLE OF THE ROAD. AFTER HAVING IT TOWED TO THE DEALER, I WAS TOLD THE ALTERNATOR SHORTED OUT, WHICH IN TURN FRIED THE BATTERY AND POWERTRAIN MODULE. THE DEALER AGREED TO PAY TO REPLACE THE POWERTRAIN MODULE AT NO COST TO ME BUT THE REMAINING REPAIRS COST ME $1300. UPON DOING SOME RESEARCH I DISCOVERED THAT AS OF OCTOBER 2014 MORE THAN 435,000 VEHICLES WERE EFFECTED BY AN ALTERNATOR RECALL, INCLUDING CARS THE SAME MAKE, MODEL, AND YEAR AS MY OWN. I FOUND OTHER COMPLAINTS ONLINE OF OWNERS OF THE SAME TYPE OF CAR WHO EXPERIENCED A SIMILAR BREAKDOWN WHILE DRIVING AND THEY WERE TOLD THAT THE REPAIRS WOULD NOT BE COVERED. I CALLED CHRYSLER'S CUSTOMER SERVICE LINE AND THEY INVESTIGATED THE ISSUE BUT REFUSED TO PAY FOR THE WORK. HAVING A CAR STOP DRIVING WITHOUT WARNING WHILE IN TRAFFIC IS EXTREMELY DANGEROUS. KNOWING THERE ARE OTHER VEHICLES OUT THERE EXPERIENCING THE SAME ISSUE INDICATES TO ME THAT THE ALTERNATOR RECALL SHOULD BE EXTENDED TO INCLUDE ADDITIONAL CARS. I WOULD LIKE TO BE REIMBURSED FOR MY EXPENSES AND TO BE SURE THAT OTHER DRIVERS DO NOT EXPERIENCE THIS DANGEROUS SITUATION THAT COULD EASILY RESULT IN A VERY SERIOUS CAR CRASH.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10978433June 21, 2017UNKNOWN OR OTHER
2011 DODGE DURANGO. CONSUMER WRITES IN REGARDS TO VEHICLE NOT BEING REPAIRED PROPERLY BY DEALERSHIP. *LD UPDATED 06/21/2017*JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11000306June 20, 2017INTERIOR LIGHTING, STRUCTURE:BODY, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE DURANGO. WHILE DRIVING OUT OF A PARKING SPACE IN THE RAIN, WATER WAS NOTICED ENTERING THROUGH THE OVERHEAD MAP LIGHT UNIT. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING) AT DRIVER'S VILLAGE (5885 EAST CIRCLE DRIVE CICERO, NY 13039 (855) 254-5196). THE CONTACT ALSO MENTIONED THAT THE VEHICLE WAS EQUIPPED WITH A SUN ROOF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED FOR THE LEAKAGE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 111,326.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10995031June 13, 2017ELECTRICAL SYSTEM
TAKATA RECALL. WHILE THE CAR WAS IN MARCH, THE ALARM OF BATTERY APPEARS AND IN SOME SECONDS THERE STARTED APPEARING SYSTEM ALARMS OF ASSISTANCE OF PARKING, AIRBAG, BRAKE, ETC. WHAT FORCED ME TO STOP ME TO AVOID AN ACCIDENT. THE ALTERNATOR FAILED SUDDENLY, WITHOUT GIVING ANY PREVIOUS INDICATION OF THE FAULT. ON HAVING CHECKED YOUR PAGE THE FAULT THAT HAPPENED IS THE SAME OF THE RECALL P60. NEVERTHELESS THE HAPPENED ON HAVING CHECKED SAFETY CAMPAIGNS OF MY VEHICLE FOR NUMBER OF VIN DOES NOT APPEAR ANY SLOPE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10994280June 10, 2017ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, STEERING
ON THURSDAY, JUNE 8, 2017 I HAD JUST EXITED A MAJOR FREEWAY AND WAS COMING UP TO A RED LIGHT WHEN ALL OF THE SUDDEN MY A/C STARTED BLOWING HOT AIR. AS I MADE MY LEFT TURN TO HEAD HOME ALL OF THE LIGHTS ON MY DASH CAME ON (SAYING SERVICE PARK ASSIST, DRIVER SEATBELT UNBUCKLED, ABS, AND MANY OTHERS) AS I CROSSED 3 LANES OF TRAFFIC TO GET OFF THE ROAD AND IN TO A PARKING LOT I LOST ALL POWER TO MY VEHICLE. I PARKED IN THE PARKING LOT AND TURNED OFF THE VEHICLE, OPENED MY HOOD AND IT WAS FULL OF SMOKE AND YOU COULD SMELL THE ELECTRICAL BURN FROM A FIRE. MY VEHICLE WAS IMPOSSIBLE TO GET LOADED ON TO A TOW TRUCK BECAUSE IN THE PROCESS OF GETTING IT INTO NEUTRAL TO LOAD, THE WIPERS BEGAN GOING OFF, ALONG WITH ALL OF THE DASH LIGHTS AND THE SMOKE BEGAN AGAIN AND STARTED TO FILL THE PASSENGER COMPARTMENT. BY THE TIME WE GOT IT HOME TO DROP IT OFF THERE WAS NO POWER TO THE VEHICLE AT ALL.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10993341June 5, 2017ELECTRICAL SYSTEM
STARTED OUT WHILE I WAS DRIVING DOWN THE HIGHWAY, AND THAT'S WHEN MY TIRE PRESSURE WARNING LIGHT CAME ON SAYING MY REAR DRIVERS SIDE TIRE HAD ZERO PRESSURE. PULLED OVER, CHECKED IT, AND IT WAS STILL FULL. SO THEN I CALLED A MECHANIC AND HE SAID IT SOUNDED LIKE A BAD TIRE SENSOR. A FEW DAYS LATER MY PASSENGER WINDOW STARTED TO SHORT CIRCUIT WHEN TRYING TO ROLL IT UP OR DOWN WHILE DRIVING. THEN YESTERDAY MY BATTERY LIGHT CAME ON AGAIN WHILE DRIVING. ALL OF THIS WOULD COME AND GO INTERMEDIATELY WHILE DRIVING. NOW TODAY, AFTER PARKING AND TURNING IT OFF, I CAME OUT TO A COMPLETELY DEAD CAR THAT BURNS UP BATTERY JUMPER CABLES WHEN TRYING TO JUMP IT OFF ANOTHER VEHICLE.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10992388May 31, 2017ELECTRICAL SYSTEM
I HAVE HAD TO REPLACE THE ALTERNATOR IN MY CAR TWICE AND I'M NOW AT A REPAIR SHOP PREPARING TO REPLACE IT A THIRD TIME. THERE IS A RECALL ISSUED THAT I'VE BEEN TOLD MY CAR DOESN'T QUALIFY FOR - RC-P60-14. I'VE READ THE DESCRIPTION ON THE RECALL BULLETIN AND DISCUSSED WITH SERVICE PERSONNEL AT THE DEALER AS WELL AS THE SHOP I'M AT NOW. THEY BELIEVE MY ISSUE IS THE SAME YET CHRYSLER REFUSES TO ACKNOWLEDGE THAT MY VEHICLE QUALIFIES. CHRYSLER RECALL ASSISTANCE HAS TOLD ME THAT THEY HAVE RECEIVED SIMILAR COMPLAINTS AND TO KEEP MY RECEIPTS. I WOULD APPRECIATE ANY HELP WITH THIS MATTER.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10984896May 11, 2017ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
FAULTY VEHICLE 180 AMP ALTERNATOR CAUSED A VERY DANGEROUS SITUATION FOR ME AND MY PASSENGER AND OTHER VEHICLES DRIVING BEHIND ME THAT REQUIRED A SHERIFF TO KEEP OTHER VEHICLES FROM WRECKING WHILE TRYING CONTROL THE VEHICLE WHILE DRIVING. THE DASHBOARD AND ALL ELETRICAL FUNCTIONS STARTED GOING HAYWIRE ALL AT THE SAME TIME WHEN DRIVING ON A VERY WINDING CURVY BUSY BACK ROAD, LOST STEERING CONTROLL, ALL MESSAGE CENTER LIGHTS FLASHING AND WIPERS GOING ALL AT THE SAME TIME HOT AIR BLOWING THROUGH AC VENTS, THEN VEHICLE ABRUPTLY STOPS WHILE SMOKING ACTING AS IT SEEMED TO BE OVER HEATED OR SOMETHING BURNING. HAD TO MANUALLY GET DOORS UNLOCKED TO GET OUT OF VEHICLE QUICKLY BEFORE ANOTHER VEHICLE WOULD HIT US. VEHICLE KEY STAYED STUCK IN THE IGNITION AND VEHICLE COULD NOT BE STARTED OR PLACED IN REVERSE OR NEUTRAL TO PUSH THE VEHICLE TO SAFETY TO MAKE SURE OTHER DRIVERS WOULD NOT CRASH WHERE THE VEHICLE ABRUPTLY STOPPED, THIS HAPPEND WHILE VEHICLE WAS RUNNING WITH NO WARNING SIGNS PRIOR TO HAPPENING. HOW CAN DODGE ONLY RECALL 2011 160 AMP ALTERNATORS AND NOT THE 2011 180 AMP ALTERNATORS THAT ARE CLEARLY PUTTING THE CUSTOMERS AND OTHERS LIVES IN DANGER FOR THE SAME ISSUES. THIS NEEDS TO BE RECALLED AND REPAIRED. THIS FAULTY ALTERNATOR ISSUE IS CAUSING DAMAGE TO ALL 2011 DODGE DURANGO AND COSTING DRIVERS TO ALMOST BE IN SERIOUS ACCIDENTS AND LOTS OF MONEY FOR REPAIRS. WHEN PURCHASING VEHICLES WE ARE TRUSTING THAT THEY ARE SAFE
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10984408May 9, 2017SERVICE BRAKES, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
TAMARA RECALL VEHICLE WON'T START WIPER KEEP GOING ON AND THEY ARE OFF IT HAS A BAD TIPM THE BRAKE SYSTEM MAKES A LOT OF NOISE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0