Dodge Durango Complaints (1998)

965 consumer complaints on file.

#10079797June 23, 2004
EQUIPMENT
DANGEROUS FLAW WITH THE LUGGAGE RACKS.*MR WHILE DRIVING THE LUGGAGE RACK BROKE AND AS A RESULT THE CARRIER CAME OFF AND BOUNCED DOWN THE INTERSTATE. NO ACCIDENTS RESULTED FROM THIS FAILURE. THE CONSUMER WOULD LIKE TO BE COMPENSATED FOR THE BROKEN LUGGAGE RACK OR THE ABANDONED CAR TOP CARRIER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079710June 23, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP FOR INSPECTION, AND MECHANIC DETERMINED THAT BOTH UPPER BALL JOINTS FAILED. CONSUMER WILL HAVE THE MECHANIC REPLACE THE UPPER BALL JOINTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078702June 23, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
THANK GOD, WE HAVE NO "INCIDENT" TO REPORT.HOWEVER,IF WE DID NOT DECIDE TO BRING OUR DODGE DURANGO IN TO GET THE BALL JOINTS CHECKED OUT WE MAY HAVE HAD A "HORRIBLE INCIDENT"!!!*AK THE REPAIRMAN SAID THE BALL JOINTS WERE SO LOOSE THAT THEY COULD MOVE THEM AROUND WHEN PULLING ON THE TIRES. WE HAVE THREE CHILDREN THAT RIDE IN THIS VEHICLE DAILY,THE TIRES COULD HAVE FALLEN OFF AT ANY TIME!!!!!!! THIS IS UNACCEPTABLE AND DODGE MUST BE HELD ACCOUNTABLE FOR THEIR FAULTY DEFECTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079518June 18, 2004
SERVICE BRAKES, AIR:ANTILOCK, AIR BAGS:FRONTAL
CONSUMER'S VEHICLE WAS INVOLVED IN AN COLLISION WHILE GOING ABOUT 55-60 MPH AND A VAN CROSSED IN FRONT, CAUSING CONSUMER'S VEHICLE TO REAR-END THE OTHER VEHICLE. ABS BRAKES FAILED. CONSUMER PUSHED THE BRAKES DOWN TO THE FLOOR, BUT VEHICLE STILL DID NOT STOP. UPON IMPACT, AIR BAGS FAILED TO DEPLOY. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10079350June 16, 2004
SEATS:FRONT ASSEMBLY:POWER ADJUST
THE POWER ADJUSTER DRIVE SEAT BROKE, MAKING THE SEAT TOO LOOSE. IT MOVED BACK AND FORTH WHILE DRIVING, CAUSING A DISTRACTION TO THE CONSUMER. DEALERSHIP WAS NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067180June 14, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
VEHICLE WAS TAKEN TO THE DEALER FOR A ROUTINE CHECK UP AND THE MECHANIC DETERMINED THAT BOTH FRONTAL WHEELS CAME OFF AND THAT THE UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10076056June 10, 2004
SEATS:FRONT ASSEMBLY:RECLINER
THE DRIVER SIDE SEAT TRACK HAS BROKEN OFF. THE SEAT NOW WILL ROCK BACK AND FORTH WHEN THE VEHICLE IS IN MOTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075155June 10, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
1998 DOGE DURANGO - 60000 MILES. TRANSMISSION FAILURE. HAD PROBLEMS WITH TRANSMISSION SINCE PURCHASE IN 1999. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075788June 7, 2004
SEATS:FRONT ASSEMBLY:RECLINER
WHILE DRIVING 25 MPH FRONT DRIVER'S SIDE SEAT COLLAPSED BACKWARD. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF VEHICLE, AND DROVE IT TO THE DEALER. MECHANIC DETERMINED THAT FRONT SEAT NEEDED TO BE REPLACED , AND THE SEAT WAS ON BACK ORDER FROM THE MANUFACTURER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071774June 4, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
UPPER BALL JOINTS WORE OUT PREMATURELY. *AK THE PROBLEM RECURRED BUT HAVE NOT FAILED YET. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064666June 4, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
STATE INSPECTOR NOTICED THAT UPPER AND LOWER BALL JOINTS LOOSE RUSTED, AND NEEDED TO BE REPLACED. THIS OCCURRED DURING A STATE INSPECTION. *AK THE VEHVILE WENT THROUGHT PENNSYLVANIA STATE INSPECTION. ALL FOUR BALL JOINTS FAILED INSPECTION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063002June 4, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, STEERING:LINKAGES:TIE ROD ASSEMBLY
UPON REPLACEMENT OF THE TIRES DEALERSHIP WAS UNABLE TO PERFORM A FRONT END ALIGNMENT. UPPER AND LOWER BALL JOINTS AND THE INNER TIE ROD WERE DEFECTIVE AND NEEDED TO BE REPLACED. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074504May 30, 2004
EQUIPMENT, LATCHES/LOCKS/LINKAGES:HOOD:LATCH, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, SEAT BELTS
1. SEATBELTS, HOUSING REPEATEDLY FELL DOWN. NEVER REPLACED, SERVICE ONLY PULLED IT BACK UP AND THE PROBLEM CONTINUES 2. ALL FOUR WINDOW REGULATORS REPLACED PRIOR TO RECALL. NOW I HAVE ONE WINDOW THAT WILL GO DOWN. THE REST ARE STUCK IN THE UP POSIITON. OF COURSE, MY WARRANTY IS UP. 3. REAR DIFFERENTIAL WENT OUT AT 63,000. 3,000 PAST WARRANTY. 4. ALL FOUR BALL JOINTS ARE BAD. SERVICEMAN SAYS UNSAFE TO DRIVE UNTIL REPLACED. STILL WAITING ON A RECALL. 5. PASSENGER FRONT SEAT COVER CAME APART AT SEAMS. SERVICE SAID NOT COVERED BY WARRANTY. 6. HOOD LATCH DOES NOT RELEASE HOOD. MY VEHICLE IS NOW PARKED AND NOT BEING DRIVEN AT 80,000. I DO NOT HAVE AND WILL NEVER HAVE ANOTHER CHRYSLER PRODUCT IN MY DRIVE. I BOUGHT THIS VEHICLE NEW AND TOOK VERY GOOD CARE OF IT. IT SEEMS TO BE FALLING APART AROUND ME. SEEMS I HAVE HEARD STORIES ABOUT THE BALL JOINTS, WHEELS COMING OFF, ETC. NO ONE KILLED YET, BUT NO RECALL YET EITHER I SEE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073186May 26, 2004
STEERING:LINKAGES:TIE ROD ASSEMBLY, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
BALL JOINTS WORE OUT ON FRONT STEERING MECHANISM. TOP AND BOTTOM BALL JOINTS AND TIE RODS HAD TO BE REPLACED IN ORDER TO PASS STATE INSPECTION. OVER $1,000 FOR REPAIRS. TOLD THIS IS PROBABLY A MANUFACTURING DEFECT. DEALER INFORMED ME THAT THEY GO OUT A LOT AND THAT A RECALL COULD BE IN THE PROCESS AND TO CHECK WITH DOT BECAUSE THEY DECIDE ON RECALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072937May 21, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, EXTERIOR LIGHTING:BACK UP LIGHTS:SWITCH, ENGINE AND ENGINE COOLING, SERVICE BRAKES, AIR:DISC, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, STEERING:LINKAGES:TIE ROD ASSEMBLY, SUSPENSION:MULTIPLE AXLE
VEHICLE ACQUIRED IN JULY OF 2004. ALL COMPONENT SYSTEM FAILURES LISTED HAVE OCCURRED SINCE THAT TIMEFRAME. ENGINE OVERHEATED DUE TO TWO (2) FREEZE PLUGS THAT FAILED BETWEEN THE REAR OF THE ENGINE AND THE TRANSMISSION HOUSING. REVERSE LIGHTS NO LONGER FUNCTION AND CAUSE IS STILL UNDER INVESTIGATION. FRONT TRANSAXLE ASSEMBLIES WERE REPLACED AS WERE THE LOWER BALL JOINTS. VEHICLE IS CURRENTLY AT A REPAIR FACILITY REQUIRING UPPER BALL JOINT AND TIE-ROD END REPLACEMENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072968May 21, 2004
STEERING:COLUMN, SERVICE BRAKES, HYDRAULIC, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I PURCHASED MY DURANGO IN 1998, I HAVE HAD IT IN TO THE DEALER BECAUSE OF STEERING COLUMN NOISE, WAS TOLD NOTHING WAS WRONG WITH IT. MY FRONT RIGHT BRAKE SQUEALS AND I GET GREASE ON MY WHEELS, HAD REPLACED, STILL MAKES THE NOISE. MY FUEL STRAP WAS REPLACED IN A PREVIOUS RECALL. NOW I AM GOING TO HAVE TO HAVE THE BALL JOINTS REDONE, THEY ARE SEPARATING. WAS TOLD VEHICLE IS UNSAFE TO DRIVE, WHEEL WILL FALL OFF. I WOULD LIKE TO KNOW WHY THERE HAS BEEN NO RECALLS ON THIS PROBLEM. WE ALSO HAVE A FRIEND THAT HAS A 2000 THAT NEEDS TO REPLACE HIS BECAUSE OF THE SAME SITUATION. WILL THERE BE A RECALL? *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053559May 20, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, STEERING:LINKAGES:TIE ROD ASSEMBLY
TIE ROD ENDS AND BOTH LOWER BALL JOINTS FAILED. *AK PRIOR TO THE BALL JOINT FAILURE THE VEHICLE COULD NOT BE BALANCED OR ALIGNED PROPERLY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073858May 19, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, STEERING:LINKAGES:TIE ROD ASSEMBLY
PE 03-032, FRONT SUSPENSION/UPPER BALL JOINTS: CONSUMER TOOK VEHICLE TO DEALER FOR A NEW LIGHT SWITCH AND FOUND THAT THE UPPER AND LOWER BALL JOINTS WERE WORN OUT. ALSO, THE INNER TIE RODS NEEDED TO BE REPLACED THE DEALER REFUSED TO REPLACE THE BALL JOINTS FREE OF CHARGE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061328May 17, 2004
SUSPENSION
WHILE REPLACING THE FRONT TIRES,THE DEALER NOTICED THAT THE BALL JOINTS NEEDED REPLACEMENT. THE DEALER INDICATED TO THE CONSUMER THAT HE WAS UNABLE TO DO THE FRONT ALIGNMENT DUE TO BALL JOINT PROBLEM. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072629May 14, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
ON APRIL 8, 2004, WE TOOK OUR VEHICLE TO THE SERVICE STATION FOR A ROUTINE OIL CHANGE AND ANNUAL SAFETY INSPECTION. AT THIS TIME OUR VECHICLE HAD APPROXIMATELY 63,000 MILES ON IT. DURING THE SAFETY INSPECTION, IT WAS NOTED THAT ALL 4 FRONT BALL JOINTS WERE BAD. OUR MECHANIC BELIEVED THIS TO BE PREMATURE WEAR FOR THESE PARTS. AS WE WERE LEAVING ON VACATION THE NEXT DAY, WE TOOK IT TO THE CHRYSLER DEALER AND PAID CLOSE TO $1,000 TO HAVE THIS DEFECT REPAIRED TO PROTECT THE SAFETY OF OUR FAMILY. UPON FURTHER RESEARCH, WE SEE THAT THERE HAVE BEEN OTHER COMPLAINTS AND AN INVESTIGATION INTO THIS DEFECT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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