Dodge Durango Complaints (2003)

339 consumer complaints on file.

#10123686May 31, 2005
SERVICE BRAKES, ELECTRIC, TIRES, EQUIPMENT:MECHANICAL, EQUIPMENT:ELECTRICAL
I CURRENTY OWN A 2003 DODGE DURANGO, WHICH I PURCHASED NEW IN NOV 2003. THIS VEHICLE HAS BEEN TROUBLE FROM DAY 1. I'VE HAD THE BRAKES REPLACE 3 TIMES, DUE TO PULSATING AND PULLING FROM THE FRONT END. IT HAS BEEN IN THE SHOP TWICE FOR CLICKING & POPPING NOISES COMING FROM THE FRONT END WHICH DEALER CLAIMED ON BOTH OCCASSIONS THEY COULD NOT FIND. DEALER KEEPS STATING NORMAL WEAR AND TEAR, WHEN IT COMES TO BRAKES WHICH I DON'T COMPREHEND SINCE I'VE OWNED NEW VEH BEFORE AND HAVE NEVER HAD TO REPLACE THE BRAKES 3 TIMES WITHIN A YEAR. I'VE PAID FOR 2 HIGH SPEED WHEEL BALANCES, AND THE DEALER HAD THE NERVE TO THREATEN ME WITH THE FACT THAT IF VEHICLE WAS RETURNED AGAIN FOR BRAKES I WOULD HAVE TO PAY. ALSO RECENTLY THE WINDSHIELD WIPERS MALFUNCTIONED AND WOUD NOT COME ON OR SHUT OFF ON COMMAND. OFCOURSE AT THE TIME I NEEDED THEM TO VISUALLY SEE THE ROAD SINCE IT WAS RAINING. I CLICKED ON MY RIGHT SIGNAL IN ORDER TO GET OFF THE ROAD ONCE I SAW THE MALFUNCTION OCCURING ONLY TO HAVE THE WINDHSHIELD WIPERS MAKE AN ATTEMPT TO START WORKING. I'VE KEPT A LOG OF EVERY REPAIR SHOP VISIT AND LACK OF REPAIR FINDING BASED ON DEALER ENDS. CHRSYLER NEEDS TO RECALL THIS VEHICLE I'VE NEVER OWNED A VEHICLE WITH SO MANY PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120923May 15, 2005
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
FRONT SEAT BELTS DON'T RELEASE ON MY 2003 DODGE DURANGO. WHEN SEATBELTS ARE WORN AND ENGAGED THE LOCKING DEVICE WON'T DISENGAGE. I HAVE TO GIGGLE, RATTLE AND PULL ON THE MECHANISM FOR THE SEATBELT TO UNLOCK. THE DEFECT HAS BEEN OCCURING FOR MONTHS AND IS CONTINOUS. THE PROBLEM HAS NOT BEEN CORRECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115815April 25, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE APPLYING THE BRAKE PEDAL VEHICLE VIBRATED UNCONTROLLABLY. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE BRAKES NEEDED TO BE REPLACED, AND REPLACED THEM THREE TIMES. *AK ON 04/2004 AT 9029 MILES, THEY SAID REPLACED BRAKE PADS WITH HEAVIER ONES AND TURNED THE ROTORS AND THAT WOULD TAKE CARE OF THE PROBLEM. ON 03/2005 19356 MILES, THEY SAID REPLACED THE CALIPERS WHICH STICKING. BRAKE PADS AGAIN AND TURNED ROTORS AGAIN. HEADLIGHTS DIM WHEN ROLLING DOWN POWER WINDOWS. *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118180April 20, 2005
VEHICLE SPEED CONTROL
WHILE DRIVING ON I 495 DURANGO STARTED ACCELERATING WITHOUT ME PUSHING THE GAS PEDAL. IT KEPT ACCELERATING EVEN WHEN I PUSHED THE BRAKES LIGHTLY. THERE WERE CARS BRAKING IN FRONT OF ME, AND I WAS STILL ACCELERATING. I HAD TO PRESS THE BRAKES DOWN TO THE FLOOR AND DRIVE ON THE SHOULDER. ONCE ON THE SHOULDER I PULLED THE EMERGENCY BRAKE AND TURNED THE IGNITION OFF.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117676April 11, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
RECALL CAMPAIGN 04V596000 CONCERNING BALL JOINT WEAR. CONSUMER STATED THAT DEALER CHARGED HER FOR THE UPPER BALL JOINT PARTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116647April 9, 2005
VEHICLE SPEED CONTROL
MY DURANGO ACCELERATES FOR NO REASON AT ALL WHILE IT IS STOPPED. IT HAPPENS MOST FREQUENTLY AFTER GOING UP A SMALL HILL IN DRIVE AND THEN PUTTING THE CAR IN REVERSE. WHEN THE CAR IS PUT IN REVERSE IT ACCELERATES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114982March 30, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
RECALL CAMPAIGN 04V596000 CONCERNING BALL JOINT WEAR. CONSUMER WAS UNABLE TO GET THE DEALER TO HONOR THE MANUFACTURER'S RECALL BECAUSE NO PARTS WERE AVAILABLE. MANUFACTURER WAS NOTIFIED, AND INFORMED THE CONSUMER THAT THEY WERE UNABLE TO ADVISE HIM WHEN THE PARTS WOULD BE AVAILABLE.*AK *BF *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114155March 16, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
INDEPENDENT MECHANIC NOTICED THAT THE UPPER FRONT BALL JOINT IN MY 2003 DODGE DURANGO NEEDED TO BE REPLACED DUE TO CIRCUMSTANCES SURROUNDING THE RECALL FOR THIS PROBLEM. BOTH DODGE AND THE LOCAL DEALERSHIP REFUSE TO CORRECT PROBLEM STATING THAT MY VEHICLE WAS NOT PART OF THE RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113516March 7, 2005
ENGINE AND ENGINE COOLING, POWER TRAIN
WHILE DRIVING ANY SPEED, THE VEHICLE STALLED. . THE CAUSE WAS NOT DETERMINED. *JB UPDATED 5/3/2006 - THE CONSUMER SAT FOR ABOUT TEN MINUTES AND THE VEHICLE WAS RESTARTED. WHEN IT WAS RESTARTED IT MADE A LOT OF NOISE. THE CONSUMER DROVE THE VEHICLE HOME ABOUT 10 MPH. THE NEXT MORNING THE VEHICLE WAS TOWED TO A LOCAL REPAIR FACILITY WHO INDICATED THAT THE PROBLEM WAS PROBABLY WITH THE ENGINE OR TRANSMISSION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113518March 7, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
AFTER TAKING THE KEY OUT OF THE IGNITION SWITCH, THE VEHICLE WAS STILL RUNNING. SMOKE STARTED TO COME OUT FROM UNDER THE HOOD. THE CAUSE WAS NOT DETERMINED. PLEASE PROVIDE MORE INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112518March 4, 2005
EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
LEFT TURN SIGNAL CAUSES ALL DASHBOARD LIGHTS TO FLASH. DEALER COMMENTED "WE SEE THIS A LOT ON (DURANGOS). *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113480March 4, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHEN APPLYING THE BRAKES PEDAL PULSATES AND THE STEERING PULLS THE VEHICLE OFF THE ROAD. THE PART HAS BEEN REPLACED FIVE TIMES. HOWEVER, THE PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112455March 3, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
BALL JOINT MALFUNCTION ON DODGE DURANGO SLT 4X4. MY DURANGO IS NOT LISTED ON THE RECALL AS 600K OTHERS ARE HOWEVER THE NOISES, AND UNNATURAL MOVEMENTS OF THE FRONT END DURING CLOSE QUARTERS TURNING IS SUSPECT OF BEING THE SAME PROBLEM. MY CAR IS ALSO NOT KEEPING ITS ALIGNMENT AND THE BRAKES HAVE SOFTENED RAPIDLY, I SUSPECT ALL ARE RELATED. NO LOSS OF CONTROL HAS OCCURRED BUT I'M CONCERNED AND I WANT TO REPORT MY VEHICLE AND PLAN TO HAVE IT INSPECTED BY MY DEALER, WESTBORO DODGE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113295March 2, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
WHILE DRIVING VEHICLE WAS HOPPING WHEN BRAKING. FIRST, AT HIGH SPEEDS AND NOW AT ANY SPEED. OWNER TOOK THE VEHICLE TO THE DEALER, AND WAS INFORMED THAT THE ROTORS WERE MADE OF A DIFFERENT ALLOY WHICH WAS NOT COMPATIBLE TO THE BRAKE PADS, CAUSING THE ROTORS TO WARP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107504March 2, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
THE CONSUMER TOOK THE VEHICLE IN FOR ROUTINE MAINTENANCE. THE MECHANIC INFORMED THE CONSUMER THAT THE LEFT AND RIGHT UPPER AND LOWER BALL JOINT NEEDED REPLACEMENT DUE TO CORROSION. PLEASE FILL IN ADDITIONAL INFORMATION. *JB CONSUMER WAS TOLD LOWER BALL JOINTS WERE NOT INCLUDED IN THE RECALL. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105134March 2, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
WHILE DRIVING APPROXIMATELY 20 MPH CONSUMER HEARD A CLICKING NOISE COMING FROM THE FRONT. SUDDENLY SMOKE STARTED TO APPEAR WHILE WAITING AT STOP LIGHT. CONSUMER PULLED VEHICLE TO SIDE OF ROAD, AND HEARD A METALLIC NOISE HIT THE GROUND. HAD VEHICLE TOWED TO DEALER, AND MECHANIC DETERMINED THAT A BOLT SEPARATED FROM THE ALTERNATOR AND FELL OUT. *AK DEALERSHIP FOUND A LARGE BOLT THAT CAME LOOSE WHICH MAY HAVE ALLOWED WATER TO ENTER THE UPPER BALL JINTS CAUSING CORRSION. THE BOLT ALSO CAUSED THE WATER PUMP, GASKET, SERPENTINE BELT TO CRACK AND THE THERMOSTAT HAD TO BE REPLACED. CONSUMER RECEIVED A LETTER FROM MANUFACTURER REGARDING AN EXTENDED WARRANTY FOR THE UPPER BALL JOINTS A MONTH AFTER REPAIRS WERE PERFORMED. CONSUMER IS REQUESTING REIMBURSEMENT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113219March 1, 2005
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
WHILE VEHICLE WAS PARKED A FIRE STARTED UNDERNEATH THE DRIVER'S SEAT. THE FIRE WAS PUT OUT. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10112909February 22, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE DRIVING AT HIGH SPEEDS DRIVER HEARD A LOUD KNOCKING NOISE COMING FROM THE FRONT. SUDDENLY, THE VEHICLE PULLED TO THE RIGHT. THE CAUSE HAS NOT BEEN DETERMINED AT THIS TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110424February 12, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER ARM, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WE NOTICED POPPING IN THE FRONT END TOOK DURANGO TO DEALER THEY REPLACED THE LOWER CONTROL ARM ASSEMBLY, FEW MONTHS LATER IT STARTED POPPING AGAIN ,WE TOOK IT BACK TO A DEALER AND THEY HAD TO REPLACE BOTH LOWER CONTROL ARM ASSEMBLIES. IT HAS BEEN ABOUT 4 MONTHS AND IT IS POPPING AGAIN PLUS THEY SENT US THE RECALL ON THE UPPER BALL JOINTS. I AM SCARED TO LET MY FAMILY RIDE IN THIS VEHICLE I BELIEVE IT HAS SERIOUS PROBLEMS IN THE SUSPENSION SYSTEM THAT HAVE BEEN TRYING TO FIX TWO TIMES AND NOW THIS WILL BE THE THIRD TIME AND THERES NOT EVEN 30000 MILES ON IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111364February 11, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
NHTSA CAMPAIGN 04V596000. DAIMLER CHRYSLER ISSUED AN UPPER BALL JOINT RECALL. THIS VEHICLE IS INCLUDED IN THE RECALL, BUT THERE ARE NO PARTS IN ORDER TO REPAIR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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