Dodge Durango Complaints (2001)

665 consumer complaints on file.

#10141246October 30, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
ADHERING TO THE RECALL NOTICE WE RECEIVED ON OUR 2001 DODGE DURANGO, WE TOOK IT IN TO HAVE THE UPPER BALL JOINTS REPLACED. THREE MONTHS LATER WE TOOK THE CAR BACK FOR ITS ROUTINE OIL CHANGE. AT THAT TIME WE WERE TOLD THE LOWER BALL JOINTS WERE NOW IN NEED OF REPAIR. GIVEN THE RECALL ON THE UPPER BALL JOINTS AND THE MANY COMPLAINTS THAT HAVE BEEN PLACED ON THIS SUBJECT, WE FIND IT HARD TO BELIEVE THAT THIS IS AN UNRELATED PROBLEM. THE RECALL SHOULD BE MODIFIED TO INCLUDE THE LOWER BALL JOINTS AS WELL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140417October 21, 2005
STEERING:RACK AND PINION:RACK, EQUIPMENT:APPLIANCE:AIR CONDITIONER, ELECTRICAL SYSTEM, SUSPENSION
I HAVE BEEN WITH THIS VEHICLE IN THE SHOP EVERY TIME YOU TURN AROUND. CURRENTLY WE WERE DRIVING DOWN THE ROAD AND SMOKE CAME FROM THE VENTS. IT WAS A FIRE WHICH THEY ARE STILL TRYING TO FIND WHERE THE SHORT IS. ALSO THE CONVERTOR FOR THE AIR CONDITIONER IS BAD AND HAD TO BE REPLACED. BECAUSE OF THE SHORT THE BATTERY WAS REPLACED TWO TIMES BECAUSE OF THE BURNING IT UP, THE SPRING BROKE WHEN I HIT A BUMP AND MY DAUGHTERS NECK WAS WRENCHED. EVERY OTHER DAY THE VEHICLE WON'T START, THE LOCKS WON'T WORK AFTER HAVING THEM REDONE BY CLIO CHRYSLER, THE WINDOWS WON'T GO UP AND DOWN, THE CAR HAS A BAD STEERING RACK WHICH WE REPORTED TO YOU QUITE SOME TIME AGO (2 DIFFERENT DEALERSHIPS EVALUATED AND REPORTED THIS), THE BALL JOINTS WERE BAD, THE CAR CREAKS CURRENTLY UNDERNEATH AS THOUGH IT IS GOING TO FALL IN TO PIECES. THE ALTERNATOR HAD TO BE REPLACED, THE SENSORS ALL WERE GOING BAD AT DIFFERENT TIMES, SO EVERY OTHER DAY THE CAR WON'T RUN. THE ONE COST US A MINT IN GASOLINE BECAUSE THE CAR WOULD JUST DRINK THE GAS AND SHOOT OUT BLACK SMOKE. THIS IS A 2000 VEHICLE FROM PROBLEMS DATING FROM DAY ONE OF PURCHASE. THE VEHICLE. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10140475October 21, 2005
ENGINE AND ENGINE COOLING:ENGINE
OUR 2001 DODGE DURANGO MADE A STRANGE KNOCKING NOISE IN THE ENGINE AND SUDDENLY LOST OIL PRESSURE. THE ENGINE THEN SEIZED UP AND WE ARE NOW TOLD WE NEED A NEW ENGINE IN THE VEHICLE. WE WERE TOLD BY THE DEALERSHIP THAT THE CAUSE WAS EXCESSIVE SLUDGE IN THE ENGINE. WE HAVE DONE REGULAR OIL CHANGES AND ROUTINE MAINTENANCE ON THE VEHICLE. THE DURANGO HAS ONLY 80,00 MILES ON IT. WE HAVE A 1993 CHEVROLET TRUCK WHICH HAS 183,000 MILES ON IT . WE HAVE ALSO DONE ROUTINE MAINTENANCE AND REGULAR OIL CHANGES ON IT AND IT IS STILL RUNNING WELL. WE ALSO HAVE A 1993 JEEP WRANGLER WHICH HAS 170,000 MILES ON IT. IT IS ALSO RUNNING WELL. WE ARE SUSPECT THAT THERE MUST BE A MAJOR FLAW IN THE DESIGN OF THE DODGE DURANGO ENGINE AS WE HAVE SINCE HEARD OF SIMILAR STORIES FROM MANY OTHER DODGE DURANGO OWNERS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137506September 24, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
DRIVERS SIDE FRONT BRAKE CALIPER SEIZED WHILE DRIVING ON HIGHWAY. VEHICLE PULLED STRONGLY TO THE LEFT. WE WERE ABLE TO STOP THE VEHICLE SAFELY. THE CORRESPONDING WHEEL AND TIRE WERE EXTREMELY HOT FROM THE FRICTION OF THE DRAGGING BRAKE. VEHICLE WAS BROUGHT TO A CHRYSLER DEALER FOR SERVICE. THE DEALER REPLACE THE BRAKE CALIPER AT OUR EXPENSE. THE VEHICLE HAD 22,700 MILES ON IT AT THE TIME OF THE INCIDENT. OLD PART WAS LEFT AT DEALER AND IS PROBABLY NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137273September 22, 2005
ELECTRICAL SYSTEM:WIRING
DT: ON SEPTEMBER 21, 2001 UNDERNEATH THE CONSOLE IN THE FRONT SEAT ROW THE WIRING HARNESS CAUGHT ON FIRE. IT WAS AN ELECTRICAL FIRE. ONE COULD SEE THE SMOKE COMING FROM THE PLASTIC PIECE. THERE WAS NO FOREWARNING. THE VEHICLE WAS OFF, AND THERE WERE NO KEYS IN THE IGNITION. THE VEHICLE WAS SITTING FOR THIRTY MINUTES. CONTACTED THE DEALER, THEY SAID INSURANCE COMPANY SHOULD BE NOTIFIED. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10136533September 14, 2005
POWER TRAIN:AXLE ASSEMBLY
ON THE EVENING OF AUGUST 28, 2005 WHILE DRIVING DOWN THE INDIANA TOLL ROAD NEAR MICHIGAN CITY, IN., MY 2001 DODGE DURANGO SUDDENLY STARTED TO LOOSE POWER, SHORTLY AFTER THAT WE SMELLED SOMETHING BURNING. IT WAS AT THAT POINT WE DISCOVERED THE REAR DIFFERENTIAL HAD BEEN SMOKING AND AS WE WERE SLOWING DOWN WE COULD HEAR CLUNKING COMING FROM THE REAR-END. THAT NIGHT THE DURANGO WAS TOWED TO MICHIGAN CITY, AND THE NEXT DAY IT WAS TOWED TO MY LOCAL DODGE DEALERSHIP LOCHMANDY MOTORS IN ELKHART, IN FOR REPAIR. AFTER SEVERAL DAYS AND INSPECTION FROM AN INDEPENDENT INSPECTOR FROM HIRED BY INSURANCE COMPANY, IT WAS DETERMINED THAT THE CARRIER BEARING IN THE REAR-END FAILED AND CAUSED THE REAR AXLE TO BE DAMAGED BEYOND REPAIR. THE ENTIRE REAR AXLE HAD TO BE REPLACED FOR A TOTAL COST OF $1795.60. MY 2001 DODGE DURANGO ONLY HAS 59736 MILES ON IT, BUT NONE THE REPAIRS WERE COVERED BY THE WARRANTY NOT TO MENTION THE TOWING COSTS. BOTH THE DEALERSHIP AND THE INDEPENDENT INSPECTOR AGREED THAT THE CARRIER BEARING BREAKING WAS A MANUFACTURES DEFECT. I FEEL ALL COSTS FOR THE REPAIR AND TOWING OF MY DODGE DURANGO SHOULD BE PAID FOR BY DAIMLER CHRYSLER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136343September 13, 2005
TIRES:TREAD/BELT
TIRE SEPARATION AFTER ONLY ABOUT 10,000 MILES. WAS DRIVING AROUND 65 MILES AN HOUR AND THERE WAS A SUDDEN VIBRATION FROM THE FRONT END. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137722September 9, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
2001 DODGE DURANGO DEVELOPED PROBLEMS WITH THE TRANSMISSION.***NO ANSWER REQUIRED***. *MR THE VEHICLE SHIFTED ROUGH AND THE TRANSMISSION SOUNDED LIKE IT WAS SLIPPING. THE VEHICLE WAS TAKEN TO A REPAIR FACILITY WERE IT WAS SCANNED FOR CODES. THE CODES INDICATED THAT THE GOVERNOR SOLENOID WAS THE PROBLEM. ALTHOUGH IT WAS REPLACED THE TRANSMISSION STILL PERFORMED POORLY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135834September 8, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DT: THE CONTACT STATES RECEIVED A RECALL LETTER ON 8-17-05 REGARDING THE UPPER BALL JOINT ON 2001 DODGE DURANGO. SHE CALLED AND SET UP AN APPOINTMENT, AND THEY TOLD HER THEY DO NOT HAVE ANY PARTS BECAUSE THERE IS A BACKORDER. SHE THINKS THE RECALL SHOULD BE FIXED IN A TIMELY MANNER. SHE REPORTED HAVING PROBLEMS WITH THE BRAKES, AND HER HUSBAND TOLD HER THIS MIGHT HAVE SOMETHING TO DO WITH THE RECALL BECAUSE THE FRONT END MAY BE WEARING OUT THE BRAKES. THE STEERING WHEEL JUMPED AROUND IN HER HAND WHEN SHE APPLIED THE BRAKES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134375August 27, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
MY SON SHIFTED THE VEHICLE OUT OF PARK WITH THE ENGINE RUNNING AND THE BRAKE NOT PRESSED. THE CAR ROLLED BUT WE WERE ABLE TO STOP IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134280August 26, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
DT: DODGE, DURANGO: THE BRAKE DO NOT HAVE TO BE APPLIED TO PLACE VEHICLE INTO GEAR OR SWITCH GEAR POSITIONS. THERE IS SIMILAR TO A RECALL. BUT THIS IS CHRYSLER TOWN AND COUNTRY BUT NOT DURANGO. NO REPAIRS OR CORRECTIONS AT THIS TIME. HAS NOT BEEN TO A DEALER OR REPAIR SERVICE AT THIS TIME. HAS NOT CONTACTED DAIMLER/CHRYSLER. CONSUMER WANTED TO FILE COMPLAINT BECAUSE VEHICLE WAS NOT INCLUDED IN THE RECALL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132910August 15, 2005
SUSPENSION:FRONT, POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL:CRUISE CONTROL
I HAVE A 2001 DODGE DURANGO R/T THAT HAS HAD SEVERE PROBLEMS WITH THE FRONT END. I KNOW THAT THE UPPER BALL JOINTS HAVE BEEN REPLACED AT LEAST THREE TIMES. TWO OF WHICH ARE FROM MY LOCAL DEALER AND I JUST RECEIVED A NOTICE THAT THEY WANT IT DONE AGAIN. I ALSO KNOW THAT MY LOWER BALL JOINTS ARE SHOT AND IS DEFINITELY A COMPLICATION OF THE UPPER BALL JOINT PROBLEMS DUE TO THE FACT THAT THEY ARE ON THE SAME PIVOT POINT. ALSO MY UPPER AND LOWER CONTROL ARM BUSHINGS ARE SEIZING UP AND CAUSING NOT ONLY A SUBSTANTIAL AMOUNT OF NOISE BUT A SEVERE AMOUNT OF WHEEL HOP WHILE AT HIGH RATES OF SPEED ON THE HIGHWAY. WHILE CORNERING AND HITTING THE EXPANSION JOINT OF A BRIDGE OR OTHER HIGHWAY BUMP THE TRUCK SEEMS TO WANT TO BOUNCE FROM LANE TO LANE. I ALSO HAD A DRIVERS SIDE FRONT SHOCK BREAK IN HALF WHILE ON THE HIGHWAY LAST WEEK. I CONTACTED DAIMLER CHRYSLER ABOUT THESE PROBLEMS AND THEY DIDN'T SEEM THE BIT LEAST WORRIED ABOUT IT. I ASKED IF THERE WAS ANY CONSUMER COMPLAINT PROGRAM OR ANY FOLLOW UP PROCEDURE THAT I COULD BE INVOLVED WITH AND HE WAS QUICK TO SAY NO. HE ALSO INSTRUCTED ME THAT I COULD DO ONE OF TWO THINGS, I COULD HAVE THE BALL JOINTS CHANGED FOR THE FOURTH TIME OR GET RIDE OF THE VEHICLE. I ASKED HIM IF THIS WAS DODGES SINCE ON THE WHOLE PROBLEM BY OFF LOADING THE VEHICLE ONTO ANOTHER UNSUSPECTING PERSON AND HE DIDN'T SAY ANYTHING. HE JUST REPEATED HIMSELF. I AM A AIRCRAFT MECHANIC BY TRADE AND I CAN TELL YOU RIGHT NOW THAT THE FAA AND THE NTSB WOULD HAVE GROUNDED EVERY AIRCRAFT THAT WAS AFFECTED IN A SITUATION LIKE THIS. I DON'T KNOW WHY THERE IS SUCH A DOUBLE STANDARD WITH THE AUTOMOBILE INDUSTRY. I DRIVE AROUND MY FAMILY IN THIS VEHICLE TO INCLUDE MY 5 MONTH OLD SON AND IT SCARES ME TO DEATH JUST READING THE STORIES ONLINE THAT OTHER PEOPLE HAVE BEEN INVOLVED WITH. I HOPE IT HASN'T HAPPENED BUT WHAT IS IT GOING TO TAKE TO GET THIS RESOLVED WITH DODGE, (MULTIPLE DEATHS WITH THIS $30,000 LEMON) THANK YOU MIKE AUDAS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132659August 12, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132066August 9, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
DT: WHEN PUT FOOT ON THE BRAKE TO SHIFT VEHICLE INTO GEAR IT DOESN'T GO INTO GEAR, IT JUST ROLLS AND WILL STOP. HAS TO PLAY WITH IT UNTIL IT CATCHES OR PULLS THE EMERGENCY BRAKE. STARTED OUT SLOWLY THEN IT BECAME WORSE. THIS STARTED ON JUNE 30, 2005. IT MAKES A CLUMP WHEN PUTTING IT INTO REVERSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131856August 7, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT:MECHANICAL
THE AUTOMATIC SHIFTER WOULD SLIP OUT OF GEAR. IT STATES THAT IT IS IN DRIVE BUT WHEN FOOT APPLIED TO GAS VEHICLE DOESN'T MOVE LIKE IN NEUTRAL GEAR. TAKEN TO DEALERSHIP NOTHING DONE. THE VEHICLE HAS ONLY 45,000 AND NEEDS A NEW TRANSMISSION WHICH WILL COST 1,500 TO 2,000 FOR A REBUILT. THIS IS UNBELIEVABLE FOR A VEHICLE WITH SO FEW MILES. NOT ONLY DID I PAY OVER $30,000 FOR THIS VEHICLE NOW I HAVE TO SPEND MONEY THAT I DO NOT HAVE TO REPAIR A TRANSMISSION THAT SHOULD HAVE DONE THIS IN THE FIRST PLACE AND IT SEEMS LIKE YOUR DEALERS DON'T WANT TO DEAL WITH THE PROBLEM OR AT LEAST HELP WITH FIXING IT IN THE FIRST PLACE. THIS VEHICLE WAS TAKEN SEVERAL TIMES AND ALL THAT WAS DONE WAS PUTTING TRANSMISSION FLUID IN AND THEN WHEN WARRANTY WAS UP I WAS TOLD THAT THERE WAS A PROBLEM AND THAT I WOULD HAVE TO PAY FOR IT. I WILL NEVER BUY ANOTHER DODGE IN MY LIFE TIME OR WILL I EVER REFER ANYONE TO A DODGE DEALER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130796August 1, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
DT: THE CONSUMER WAS COMPLAINING THAT AFTER RECALL #04V596000 WAS FIXED. THE VEHICLE HAD TO BE REALIGNED. CONSUMER WAS UPSET THAT HE HAD TO PAY FOR ALIGNMENT. THE MANUFACTURER SHOULD HAVE PAID FOR THIS, AND IT SHOULD BE INCLUDED IN THE RECALL EXPENSES. THE RECALL WAS ON THE UPPER BALL JOINTS ON BOTH SIDES OF THE FRONT SUSPENSION. THE OWNER HAD THE RECALL FIXED ON 7-27-05. THE CONSUMER DID NOT HAVE ENOUGH MONEY TO PAY THE EXTRA CHARGE. HE WILL HAVE THIS FIXED AND GO BACK TO A MECHANIC FOR ANOTHER REALIGNED. THE CONSUMER WAS GOING TO DO THIS AT A LATER DATE. CALLED THE MANUFACTURER, AND THEY SAID THAT THE REALIGNMENT WASN'T SOMETHING THAT THEY WERE CONCERING. THEY WERE ONLY CONCERNED WITH THE RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131316July 27, 2005
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
2001 DURANGO UNSAFE TO DRIVE WHILE IN 4 WHEEL DRIVE.*MR THE PROBLEM WAS NOT WITH THE TRANSFER CASE. THE PROBLEM WAS THAT THE VEHICLE HAD TWO DIFFERENT DIFFERENTAILS ON IT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128338July 11, 2005
POWER TRAIN:CLUTCH ASSEMBLY
DT :TOOK VEHICLE TO DEALER OMNI FRIDAY TO HAVE GREASED AND FREON REPLACED. DEALER SAID IT HAS A BAD FAN CLUTCH , AND A PART ON CRANK CASE COVER, HE REPLACED IT WITH A TOTALLY DIFFERENT PART, IT WOULD NOT ACCELERATE. THEY WOULD NOT GIVE ME THE OLD PART BACK. DEALERSHIP SAID IT WAS A MANUFACTURING PROBLEM . CONTACTED THE MANUFACTURER, AND THEY SAY IT WAS A DEALER'S PROBLEM. THE LIGHT FOR 4 WHEEL HIGH STAYED ON ALL THE TIME *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128258July 11, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
DT: CONSUMER STATES: SHE HAS A DODGE DURANGO THAT WAS RECALLED FOR THE BALL JOINTS. THE RECALL NUMBER WAS NOT AVAILABLE. SHE RECEIVED THE RECALL LETTER AROUND 1-05. THE DEALER DOES NOT HAVE THE PARTS. HE NAME WAS PUT ON A WAITING LIST IN 1-05 FOR THE PARTS. SHE STILL HAS NOT HEARD ANYTHING. SHE HAS CONTACTED THE DEALER AGAIN AND THEY TELL HER THE PART HAS NOT COME IN YET. THEY COULD NOT OFFER HER A LOANER TO USE UNTIL THE PARTS WERE IN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127498July 5, 2005
POWER TRAIN:DRIVELINE:UNIVERSAL JOINT
2001 DODGE DURANGO UPPER BALL JOINT FAILURE. THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION RECOMEMDED ON 10 DEC 05 THAT DAIMLERCHRYSLER RECALL THIS VEHICLE. ON 05 JUL 05 I TALKED WITH CHARLENE WITH THE RECALL DEPARTMENT, SHE TRANFERED ME TO HEATHER WITH THE WARRENTYS DEPARTMET WHO INTURN TRANSFERED ME TO JOE, JOE STATED THAT HE HAS THE FINAL SAY IN WHAT CHRYSLER DOES AND HAS DENIED THE CLAIM. THIS IS A SAFETY ISSUE, LUCKLY MY SON AND I HAD JUST LEFT THE INTERSTATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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