Dodge Durango Complaints (2003)

339 consumer complaints on file.

#10153248March 20, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I HAVE A 2003 DODGE DURANGO IT GOES THROUGH ROTORS ABOUT EVERY 18000 MILES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150562February 17, 2006
PARKING BRAKE
I WENT TO RELEASE THE EMERGENCY BRAKE ON MY CAR AND THE HANDLE BROKE LOOSE FROM THE BRAKE MECHANISM. THE HANDLE WHICH IS HINGED TO THE DASH BOARD REMAINED HANGING FROM THE DASH BOARD. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148331January 23, 2006
ENGINE AND ENGINE COOLING:ENGINE
SUDDEN ENGINE FAILURE WHILE DRIVING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145406December 15, 2005
WHEELS:HUB
THE CENTER WHEEL CAPS COME OFF WHILE DRIVING. THE CAPS DO NOT FIT TIGHT ON THE WHEELS. I CAN REMOVE THE CAPS EASILY ONLY USING MY FINGERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145204December 14, 2005
ELECTRICAL SYSTEM
DURING NORMAL DRIVING WHEN COMING TO STOPS IN MY 2003 DODGE DURANGO SLT, THE VEHICLES ELECTRICAL SYSTEM WILL FLASH AND THE VEHICLE WILL STALL. I TOOK DURANGO TO DEALERSHIP AND WAS TOLD THERE IS NOTHING WRONG WITH IT ON SEVERAL OCCASIONS. THIS PROBLEM STILL CONTINUES AND COULD LEAD TO SERIOUS TRAFFIC ACCIDENTS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145066December 13, 2005
ENGINE AND ENGINE COOLING
I HAVE A 2003 DURANGO, FOR THE PAST SEVERAL WEEKS, THE TRUCK WILL NOT START IN THE MORNING, YOU ARE FORCED TO HOLD YOU FOOT ON THE GAS UNTIL THE TRUCK IS WARMED UP. WHEN DRIVING, WHEN YOU COME TO A STOP THE IDLE OF THE TRUCK DROPS SO LOW, FEELS LIKE THE TRUCK IS GOING TO STALL, THEN IT CAUGHT ITSELF AT THE LAST MOMENT. TRUCK HAS BEEN BACK TO THE DEALER NO LESS THEN 9 TIMES FOR THIS PROBLEM. THEY HAVE NOT BEEN ABLE TO DUPLICATE THE PROBLEM. THE TRUCK JUST WENT OUT OF WARRANTY, SO I SURE NEXT TIME I BRING IT BACK, THEY WILL FIND WHAT THE PROBLEM IS. I WILL NEVER PURCHASE ANOTHER DODGE AGAIN! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144675December 7, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
INTERMITTENT PROBLEMS WITH THE DOOR LOCKS -- LOCK/UNLOCK ON THEIR OWN. IT OCCURS WHILE I AM DRIVING THE VEHICLE (AT ANY SPEED) AND ALSO OCCURS WHEN THE CAR IS PARKED IN THE DRIVEWAY (KEY IS NOT IN THE IGNITION). I HAVE BEEN UNABLE TO PIN POINT EXACTLY WHAT EVENTS TRIGGER THIS TO OCCUR. THE DEALER HAD IT FOR 8 DAYS AND WAS UNABLE TO REPRODUCE THE PROBLEM AND RETURNED THE VEHICLE TO ME WITHOUT ANY RESOLUTION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144502December 5, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
RECENTLY TOOK MY DODGE DURANGO 2003 2WD TO A MECHANIC WHO SAYS I NEED AN NEW FRONT BALL JOINTS AND CONTROL ARM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142513November 12, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION DISENGAGES WHEN ACCELERATING. DEALER REP COULDN'T FIND ANYTHING WRONG AND SAID THEY HAD NOT RECEIVED ANY SERVICE BULLETINS REGARDING THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141699November 3, 2005
ENGINE AND ENGINE COOLING:ENGINE
DT: THE CONTACT STATED WHILE DRIVING AN INDICATOR LIGHT CAME ON. ALSO, THE VEHICLE MADE A LOUD NOISE. THE ENGINE LOCKED. WAS THEN ABLE TO PULL OFF THE ROAD WITHOUT INCIDENT AND CHECKED THE MOTOR. THE VEHICLE WAS THEN TOWED A DEALERSHIP , WHO DETERMINED THAT THE DEFECT WAS THE OIL PICKUP IN THE ENGINE, THAT CAUSED IT TO LOCK. THE DEALERSHIP TOLD THE CONTACT THAT THE ENGINE WOULD NEED TO BE REPLACED. THE VEHICLE HAS BEEN IN A REPAIR SHOP FOR 4 MONTHS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138155October 26, 2005
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
DT: ON SEPTEMBER 18, 2005 ONE OF THE TWO STRAPS THAT HELD THE GAS TANK BECAME UNHOOKED. THE CONSUMER TOOK THE VEHICLE TO THE DEALER AND THEY SAID THEY HAVE NEVER SEEN THIS HAPPEN. CONTACTED CHRYSLER, THEY WERE NOT CONCERNED WITH THIS PROBLEM. THIS HAPPENED ON A SMOOTH PAVED ROAD, IT WAS NOT BUMPY, NO RAIN NOR SNOW. HEARD THE STRAP SCRAPPING ON THE HIGHWAY AND SAW IT DRAGGING UNDER THE VEHICLE. THE CONSUMER HAD A MECHANIC INSTALL IT AND CHRYSLER TO MAKE SURE IT WAS DONE CORRECTLY. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140501October 22, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I OWN A 2003 DODGE DURANGO, WITH 62,501 MILES ON IT. I RECENTLY FAILED STATE INSPECTION DUE TO BAD BALL JOINTS. IF CHRYSLER KNOWS THEY HAVE PREMATURELY FAILING BALL JOINTS THEY SHOULD ISSUE A RECALL. NOW I WILL HAVE TO TRY AND COVER A $800 BILL MYSELF. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137978September 28, 2005
SUSPENSION:FRONT, POWER TRAIN:AXLE HUBS, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, ENGINE AND ENGINE COOLING:ENGINE, STEERING:HYDRAULIC POWER ASSIST SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
FRONT SUSPENSION - DRIVE TRAIN - LOCKS - AXLE - POWER STEERING PUMP VEHICLE HAS HAD CONSISTENT FRONT END GRINDING NOISE SINCE 30,000 KM'S. BALL JOINTS HAVE BEEN REPLACED, FRONT AXLE SPYDER GEARS HAVE BEEN REPLACED. PREVIOUS 1998 DURANGO HAD SAME PROBLEM - FIX WAS FRONT WHEEL BEARINGS. 2003 DURANGO - DEALER SAYS THAT IT DOESN'T REQUIRE REPLACEMENT. NOISE AND GRINDING ONLY HAPPEN AT SLOW SPEED TURNS LEFT OR RIGHT. FROM STOP TO LIGHT ACCELERATION TO HARD LEFT OR RIGHT TURN, NEW NOISE FROM REAR AXLE - LIMITED SLIP UNIT NOW GETTING LOUDER. AXLE OIL AND LIMITED SLIP ADDITIVE HAVE BEEN REPLACED WITH FACTORY CHRYSLER OIL ADDITIVE. INDICATIVE OF SAME PROBLEM WITH 1998 DURANGO THAT I HAD, WHEN REAR AXLE PINION BEARING WAS HEAVILY SCORED. IN THAT INCIDENT THE SAME MAINTENANCE WAS DONE, BUT REPAIR WAS OUT OF WARRANTY BY 3,000 KM'S AND CHRYSLER ONLY PAID 50% OF REPAIR OF $700.00. OIL CHANGES ON COMPLETE DRIVETRAIN WAS $590.00 (4X4 WITH SKID PLATES). THIS APPEARS TO BE A METAL FATIGUE PROBLEM IN COMBINATION WITH ENGINEERING SPECIFICATIONS THAT ARE TOO WIDE IN TOLERANCES, WHICH ALLOWS FAILURE OF COMPONENTS TO COMPOUND PROBLEMS AND CREATE LONGER TERM DAMAGING RESULTS. EVER SINCE DODGE TRUCKS WENT TO MAINTENANCE FREE FRONT AXLE BEARINGS (YOU CAN'T PACK BEARINGS WITH GREASE), POOR LIMITED SLIP TOLERANCES IN REAR AXLE, AND TRANSFER CASE THAT'S ELECTRONICALLY OPERATED, THE DRIVETRAIN AND FRONT SUSPENSION COMPONENTS HAVE EXCESSIVE LOADS AND POOR QUALITY COMPONENTS. BOTH DURANGOS THAT I'VE OWNED HAVE HAD 5 WHEEL ALIGNMENTS (CONSTANT PULLING TO THE LEFT) AND NO OFF ROAD DRIVING. STRICTLY HIGHWAY AND CITY DRIVING. I PURCHASED FACTORY EXTENDED WARRANTY ON 2003 DURANGO WHICH I HIGHLY RECOMMEND. SO FAR, OUT OF POCKET EXPENSES HAVE BEEN MINIMAL, BUT DURANGO SPENDS TOO MUCH TIME IN THE SHOP AND IS VERY INCONVENIENT TO HAVE SERVICED CONSTANTLY. NEVER HAD ISSUES WITH WARRANTY PARTS OR DEALER NOT DOING WARRANTY RECALL WORK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135598August 30, 2005
ENGINE AND ENGINE COOLING:ENGINE, SUSPENSION:FRONT
SLUDGE BUILD UP OCCURRED IN THE DODGE DURANGO.*MR THE DEALER INFORMED THE CONSUMER THAT THERE WAS SLUDGE IN THE ENGINE AND THAT IT WAS AS A RESULT OF NEGLECT WHICH THEN VOIDED THE WARRANTY. THE CONSUMER EXPLAINED THAT THE VEHICLE OIL HAD BEEN CHANGED NUMEROUS TIME BY NON-DEALER MECHANIC. THE DEALER NOR MANUFACTURER PROVIDED ANY FINANCIAL ASSISTANCE. THE CONSUMER HAD THE ENGINE REPLACED BY A LOCAL REPAIR FACILITY. THE CONSUMER'S VEHICLE WAS MAKING NOISE IN THE FRONT END. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131635August 4, 2005
TIRES, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I PURCHASED A 2003 DODGE DURANGO. WITHIN 20 MINUTES OF COMPLETION MY 1ST TIRE BLEW OUT. THE DEALER (CLEAR LAKE DODGE, HOUSTON, TEXAS) REPLACED THE TIRE FREE OF CHARGE. AT APPROXIMATELY 12K ON A TRIP TO NEW ORLEANS MY RIGHT FRONT TIRE BLEW OUT AND I ALMOST LOST CONTROL OF VEHICLE. MY YOUNGEST SON SUFFERS FROM ASTHMA AND HAD AN ASTHMA ATTACK ON I-10 TO NEW ORLEANS. I CALMED HIM DOWN WITH NO MEDICATION (NEBULIZER REQUIRES ELECTRICITY). WHEN I RETURNED TO HOUSTON, I CONTACTED DISCOUNT TIRE WHICH WARRANTIES GOODYEAR TIRES AND WAS INFORMED THAT I HAD JUMPED A CURB CAUSING DAMAGE TO MY TIRES. I PURCHASED MY 3RD TIRE ALONG WITH ROAD HAZARD BECAUSE ALL REPRESENTATIVES BLAMED MY DRIVING HABITS ON ME, EVEN THOUGH I HAVE NEVER EXPERIENCED THESE PROBLEMS BEFORE. MY VEHICLE NOW HAS OVER 50K MILES AND ALL OF MY TIRES ARE WEARING. THE BELT IS SHOWING ON ALL 4 TIRES. I AM SEEKING ARBITRATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131443August 3, 2005
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
DT: CONTACT STATED THE DRIVER'S SEAT BELT LOCKED AND JAMMED. THIS WAS AN ONGOING PROBLEM FOR 3 WEEKS. DEALER SAID THEY COULD NOT SERVICE IT. CHRYSLER WAS GOING TO SEND HER SOME PAPERS, AND SHE COULD TAKE THE PAPERS TO THE DEALER AND THEY WOULD FIX VEHICLE. THIS WAS ON JULY 28, 2005, AND SHOULD RECEIVE THE PAPERS ANY DAY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121931June 28, 2005
ENGINE AND ENGINE COOLING:ENGINE
DT: THE CONTACT OWNS A 2003 DODGE DURANGO. HIS VEHICLE STALLS WHILE IDLING AND AT LOW SPEEDS. TOOK VEHICLE TO THE DEALER, BUT SINCE THE PROBLEM IS INTERMITTENT DEALER CAN'T FIGURE OUT THE CAUSE OF THE PROBLEM. THE DEALER TRIED TO SEE IF THE PROBLEM WOULD OCCUR, BUT PROBLEM DIDN'T OCCUR FOR ABOUT SIX MONTHS. THE TECHNICIAN INDICATED THAT HE HAD NEVER HEARD OF THIS PROBLEM.*AK IN JUNE 2005 THE SERVICE REP SAID THAT DODGE WAS AWARE OF IDLE/STALLING PROBLEMS AND MAY BE WORKING ON ENGINE TRANSMISSION SOFTWARE FIX ON ENGINE PERFORMANCE COMPUTER. *SB *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125583June 17, 2005
EQUIPMENT, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
I TOOK MY VEHICLE IN TO THE DEALER FOR AN OIL CHANGE AND WAS TOLD THERE IS METAL IN THE DIFFERENTIAL AND MY WARRANTY HAD EXPIRED, THE DIFFERENTIAL HAD COMPONENTS IN IT THAT CAME APART AND SHATTERED THEY HAVE TO BE REPLACED THE MECHANIC STILL HAS THE VEHICLE AND I BELIEVE I CAN GET THE OLD PARTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125836June 10, 2005
SUSPENSION:FRONT:STABILIZER BAR, VISIBILITY:WINDSHIELD WIPER/WASHER
THE STABILIZER BAR ON THE 2003 DODGE DURANGO WAS COMING OUT CAUSING THE VEHICLE TO PRODUCE A GRINDING NOISE. *MR THE GRINDING NOISE WAS COMING FROM THE DRIVER SIDE FRONT WHEEL. THE CONSUMER INSPECTED THE HUB AND FOUND THAT THE INNER AXLE HAD GRINDING WEAR ON THE INSIDE BY THE RUBBER BOOT. THE STABILIZER BAR WAS COMING OUT ABOUT 1/4 INCH. THE DEALER SUGGESTED THAT THEY DIDN'T HEAR ANYTHING AND COULD NOT FIND A PROBLEM. CURRENTLY, THE FRONT END STILL WOBBLES AND GRINDS WHEN THE VEHICLE IS IN MOTION AND WHEN STOPPING. *SC THE WINDSHIELD WIPER MODULE WAS REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124474June 7, 2005
WHEELS:LUGS/NUTS/BOLTS/STUDS, FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
DT: WHEELS- ANYTIME WHILE DRIVING AND TURNING THE WHEELS, THEY WERE CLANKING AND MAKING NOISE ON BOTH FRONT TIRES. THE NOISE STARTED TO GET LOUDER. CONSUMER TOOK THE VEHICLE TO THE DEALER FOR SERVICE, AND THE SERVICE DEPARTMENT FOUND THAT THE BOLTS WERE ACTUALLY COMING APART ON BOTH TIRES ON THE ROCKER ARMS. CONSUMER HAD THE WHEELS REPAIRED. ALSO, VEHICLE WAS HAVING PROBLEMS IN MOVING FROM PARK TO REVERSE, AND WITH THE GAS TANK. THERE WAS A PUNCTURE IN THE GAS TANK WAS LEAKING GAS EVERYWHERE. THE SERVICE DEALER SUGGESTED TO THE OWNER, THAT SHE MAY HAVE PUNCTURED THE GAS TANK WHILE DRIVING. THE DURANGO IS CURRENTLY IN THE SHOP AGAIN AWAITING THE SECOND REPAIR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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