Dodge Durango Complaints (1998)

965 consumer complaints on file.

#10103513December 10, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
VEHICLE WAS MAKING NOISE FROM THE FRONT AND PERFORMING INADEQUATELY WAS TAKEN TO THE MECHANIC, WHO DETERMINED THAT BALL JOINTS WERE DEFECTIVE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103518December 10, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
UPPER BALL JOINTS WERE MAKING GRINDING NOISE WHEN THE VEHICLE TURNED AT LOW SPEEDS CAUSING THE TIRES TO SHAKE. DEALER REPAIRED VEHICLE TWICE, BUT CONSUMER WILL WAIT FOR REPAIRS FOR THE THIRD TIME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103522December 10, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, STEERING:LINKAGES:TIE ROD ASSEMBLY
INTERMITTENTLY VEHICLE MADE A CLANKING NOISE WHILE DRIVING UNDER NORMAL CONDITIONS . VEHICLE WAS TAKEN TO A DEALERSHIP FOR INSPECTION, WHO INDICATED THAT THE UPPER BALL JOINTS WERE BAD AND NEEDED TO BE REPLACED, AND THEY WERE REPLACED. THREE MONTHS LATER, THE OUTER AND INNER TIE ROD ENDS NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103534December 10, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
CONSUMER HEARD A KNOCKING NOISE COMING FROM THE FRONT. CONSUMER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT BOTH DRIVER'S SIDE AND PASSENGER'S SIDE UPPER BALL JOINTS NEEDED TO BE REPLACED. CONSUMER INFORMED THE DEALER THAT THIS PROBLEM OCCURRED MORE THAN ONCE, AND HAD NOT BEEN RESOLVED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102582December 10, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
THE NHTSA RECENTLY ADVISED DAIMLERCHRYSLER TO ISSUE A RECALL ON 2000-2003 DODGE DURANGOS AND DAKOTAS CONCERNING THE BALL JOINT(S) SEPARATING, RESULTING IN THE WHEEL FALLING OFF. PLEASE CONSIDER EXPANDING THIS SUGGESTED RECALL TO INCLUDE EARLIER MODELS. I OWN A 1998 DURANGO THAT HAD THE EXACT SAME PROBLEM, ALTHOUGH I CAUGHT IT BEFORE SOMETHING HORRIBLE HAPPENED. TO SAY THAT THE BALL JOINTS WERE BAD WOULD BE THE UNDERSTATEMENT OF THE YEAR - I HAVE WORKED ON VEHICLES FOR YEARS, PICKUP TRUCKS IN PARTICULAR. I HAVE NEVER SEEN ANYTHING LIKE THIS - THE BALL JOINT FELL OUT OF THE HOUSING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102592December 10, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I BOUGHT A NEW SET OF TIRES AT A LOCAL TIRE STORE, AND WAS INFORMED BY THE FRONT END ALIGHNMENT MECHANIC THAT I HAD (3) BALL JOINTS THAT WERE BAD. THE UPPER RIGHT SIDE WAS AT THE POINT OF SEPERATION AT ANY TIME. HE SUGGESTED I TAKE IT TO THE DODGE DEALERSHIP, WHICH I DID AND THEY SAID THAT ALL (4) BALLJOINTS WERE BAD. I ASKED IF IT WAS A RECALL, THEY SAID IT WAS UNDER INVESTIGATION THE COST TO REPAIR WAS TO BE $ 825.00, AND TO HOLD THE BILL FOR POSSIBLE REIMBURMENT. I COULD NOT AFFORD FOR THEM TO DO THE REPAIRS, I WENT BACK TO THE TIRE STORE AND HAD THE REPAIRS MADE BY THEM. SEE NOW THAT THE 1998 UP DURANGOS ARE IN QUESTION, MINE IS A 1998 YEAR MODEL. I EXPECT TO BE REPAID THE $$$ SPENT FOR THESE REPAIRS.*AK THANK YOU, LARRY ISLEY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102617December 10, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
FOR ABOUT 1 1/2 YEARS I HAVE NOTICED A POPPING SOUND COMING FORM MY FRONT END WHEN I AM GOING SLOW OR TURNING. I HAVE HAD IT CHECKED OUT AND HAVE BEEN TOLD THAT IT IS MY UPPER BALL JOINTS. I LOOKED AND I COULD SEE THAT THE RUBBER BUSHING HAS WORN OUT AROUND THE BALL JOINT. THE CONDITION SEEMS TO BE GETTING WORSE, WITH MY FRONT END VIBRATING AND THE POPPING AND CRACKING SOUND INCREASING. I KNOW ABOUT THE RECALL FOR YEARS 2000+ DODGE DURANGO'S, AND NOW I THINK THAT MINE SHOULD BE INCLUDED ALSO.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103358December 8, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
PE 03 032/FRONT SUSPENSION/UPPER BALL JOINT FAILURE: WHILE THE VEHICLE'S FRONT WHEELS WAS BEING ALIGNED MECHANIC INFORMED THE CONSUMER THAT BOTH THE UPPER AND LOWER BALL JOINTS ON BOTH SIDE NEEDED TO BE REPLACED DUE TO EXCESSIVE LACK OF LUBRICATION AND NO GREASE FIXING. DEALER AND THE MANUFACTURER WERE NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099920December 8, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
COMPLAINT RECEIVED VIA E-MAIL. THERE WAS BRAKE FAILURE. THE FRONT DISC BRAKES REPLACED SEPTEMBER 2004. OCTOBER 27, 2004 THE CONSUMER APPLIED BRAKES WHILE APPROACHING A STOP SIGN AT 30 MPH AND PEDAL WENT TO FLOOR, AND ENDED UP IN THE STREET WITH THE SEMI BEARING DOWN ON ME. THE TRUCK DRIVER SWERVED BARELY MISSING ME AND MY VEHICLE. THE CONSUMER CALLED THE DEALER AND WAS ADVISED THAT IT WAS NOT THEIR PROBLEM SINCE I BOUGHT VEHICLE USED. THEY WERE THE ONES THAT KNEW THE VEHICLE HAD PROBLEMS WITH BRAKES, THAT WAS WHY THEY SENT ME TO COX AUTOMOTIVE TO HAVE BRAKES REPLACED. COX INDICATED THAT PISTON ON ROTORS BLEW OUT, AND ONE BRAKE LINE NEEDED REPLACEMENT. I PAID FOR REPAIRS AND TOWING OUT OF POCKET. I SURELY FELT LIKE I WAS DEAD FOR A MOMENT. I GOT CHEST PAINS AND TOOK MEDICATION. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103314December 7, 2004
CHILD SEAT, CHILD SEAT:TETHER: STRAP/WEBBING
CONSUMER HAD A CHILD SEAT WHERE CHILD COULD EASILY GET OUT FROM BEING RESTRAINED. THIS WAS DUE TO THE CHILD SEAT'S TETHER HARNESS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056028December 3, 2004
SUSPENSION
BALL JOINTS REPLACED AT 60K MILES. *PH AT 45000 THE CONSUMER NOTICED THAT EH VEHICLE'S RIDE WAS NOT SMOOTH. THE DEALER REPLACED THE LOWER BALL JOINTS. AT ABOUT 60000 MILES THE CONSUMER HEARD A SCREECHING SOUND IN THE FRONT END WHEN DRIVING SLOWLY AROUND CURVES. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO INDICATED THAT THE TIE RODS AND UPPER BALL JOINTS NEEDED TO BE REPLACED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100979December 3, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING MY1998 DURANGO THE OIL PRESSURE GAUGE SUDDENLY STARTED TO GO UP AND DOWN .WITH IN A MINUTE OR TWO TOTAL ENGINE FAILURE I CALLED A MECHANIC HE STATED THIS WAS A COMMON PROBLEM WITH DURANGOS SAID IT WOULD COST OVER 3000 TO FIX I HAVE HAD THIS VEHICLE 1 YR AND HAVE REPLACED BRAKES AC COMPRESSOR BALL JOINTS AND TIE RODS I CAN NOT AFFORD THIS KIND OF REPAIRS I AM A SINGLE MOM AND RECENTLY LOST MY JOB. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100608November 27, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
THE BALL JOINTS ON MY 1998 DURANGO HAVE NEEDED REPAIR FOR QUITE A WHILE. I HAVE 97000 MILES ON IT, BUT THE PROBLEM OCCURRED AROUND 60000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100429November 23, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
FRONT END STEERING NOISES, NO FAILURE, DEALER DIAGNOSED UPPER BALL JOINTS EXTREMELY WORN, LOWER JOINTS LOOSE. NEEDS FULL REPLACEMENT OF ALL BALL JOINTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096352October 25, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TIRES SHOWING EXCESSIVE WEAR ON FRONT OF VEHICLE. TIRES REPLACED AND TOLD TO HAVE ALIGNMENT BY TIRE DEALER. I TOOK VEHICLE TO INDEPENDENT REPAIR SHOP AND WAS TOLD ALL FOUR BALL JOINTS WERE WORE OUT. (UPPERS AND LOWERS) IT IS BEING REPAIRED AT THIS TIME, AND HAVING SHOP SAVE THEM FOR ME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096220October 22, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I HAD BEEN HEARING A LOUD NOISE WHEN DRIVING MY 1998 DODGE DURANGO. WHEN I TOOK IT IN FOR SERVICE TO CHANGE THE OIL & ROTATE THE TIRES, WHICH I DO EVERY 3000 MILES, I ASKED THE TECHNICIANS AT QUINN MOTORS, RT. 17, GLOUCESTER, VA TO CHECK OUT THE NOISE. THEY CALLED & SAID THAT THE FRONT BALL JOINTS, TIE RODS ETC WOULD HAVE TO BE REPLACED. THE SERVICE MANAGER, KEN, TOLD ME THAT THIS WAS A SAFTEY ISSURE AND SEVERE INJURY COULD RESULT IF I KEPT DRIVING THE CAR & THE PROBLEM WAS NOT FIXED. I AM NOW PAYING $1630.00 FOR REPAIRS OF DEFECTIVE BALL JOINTS (& RELATED COMPONENTS) ON A 1998 VEHICLE WITH 122,000 MILES ON IT. I UNDERSTAND THAT THERE HAVE BEEN OTHER COMPLAINTS FROM OTHER DURANGO OWNERS WHO HAVE HAD WHEELS COME OFF AND RELATED BALL JOINT PROBLEMS. THERE WAS ALSO A SERVICE BULLETIN #020498 ISSUED BY DAIMLERCHRYSLER CORP. ON MAY 29, 1998 REFERING TO SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, WITH A NHTSA ITEM #601680. IF THERE IS A RECALL ON THIS DEFECTIVE BALL JOINT ISSUE SINCE THE DEALER TOLD ME INJURY COULD OCCUR & THAT THIS WAS A SAFETY ISSUE, THEN I WOULD LIKE TO BE NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095650October 12, 2004
STEERING:COLUMN
NOISE IN STEERING COLUMN, SOUNDS LIKE SOMETHING IS LOOSE OR BROKEN! DURANGO HAS BEEN TO DODGE DEALER TWICE FOR CORRECTION, NOT REPAIRED! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083609September 28, 2004
SEATS
THE DRIVER'S SEAT LOOSENED FROM THE SEAT TRACKS, CAUSING THE SEAT TO MOVE BACK AND FORTH. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094443September 27, 2004
AIR BAGS
WHILE TRAVELING AT ABOUT 55 MPH CONSUMER'S VEHICLE HIT A COW, AND AIR BAGS DID NOT DEPLOY. NO INJURIES REPORTED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10093102September 23, 2004
SUSPENSION, STEERING
1998 DODGE DURANGO SLT BALL JOINTS HAVE WORN OUT TWICE. LOOSE STEERING, DRIFTING IN LANE, DIFFICULT NOT TO OVER STEER. DIAGNOSED BY DODGE DEALER 12/27/2001 AT 71,000 MILES AND HAD BEEN BAD FOR A LONG TIME. REPLACED UPPER, LOWER, AND TIE ROD ENDS ON 4/23/02 NOT AT DODGE DEALERSHIP. DIAGNOSED AGAIN BY DODGE ON 9/23/2004 AT 103,000 MILES AND REPLACED LOWER BALL JOINTS AGAIN, AT THE DEALERSHIP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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