Dodge Durango Complaints (2003)

339 consumer complaints on file.

#10188966April 26, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
TL*THE CONTACT OWNS A 2003 DODGE DURANGO. WHILE DRIVING IN THE RAIN THE CONTACT ATTEMPTED TO ACTIVATE THE FRONT AND REAR WINDSHIELD WIPERS, BUT THEY FAILED TO OPERATE. THE DASHBOARD LIGHTS FAILED APPROXIMATELY THREE WEEKS LATER. THE VEHICLE WAS TAKEN TO A DEALER TWICE AND THE DEALER STATED THAT THE FAILURE COULD BE ELECTRICAL. THERE WAS RECALL # 07V092000 CONCERNING ELECTRICAL SYSTEM: INSTRUMENT PANEL, BUT THEIS VEHICLE WAS EXCLUDED. THE WINDSHIELD WIPERS AND DASHBOARD LIGHTS WERE STILL INOPERABLE. THE CURRENT MILEAGE IS 40,350, AND FAILURE MILEAGE WAS 36,000. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187618April 11, 2007
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, VISIBILITY:WINDSHIELD WIPER/WASHER, EXTERIOR LIGHTING:HEADLIGHTS, ELECTRICAL SYSTEM
TL*- THE CONTACT OWNS A 2003 DODGE DURANGO WITH A CURRENT AND FAILURE MILEAGE OF 34,500. THE CONTACT WAS DRIVING AT 60 MPH UNDER NORMAL DRY CONDITIONS WHEN THE VEHICLE STALLED. THE CONTACT STATED THAT WHEN THE STALLING OCCURRED ALL OF THE INSTRUMENT PANEL LIGHTS TURNED ON, AND THE DOOR CHIME STARTED TO BUZZ. THE CONTACT WAS ABLE TO PULL TO THE SIDE OF THE ROAD WITHOUT A CRASH. SINCE THE STALLING THE WINDOWS FAILED ,THEY DID NOT GO UP OR DOWN, THE WINDSHIELD WIPERS AND HEADLIGHTS WORKED INTERMITTENTLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER, AND THE DEALER COULD NOT TELL THEM WHY THE FAILURE OCCURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185295March 16, 2007
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
TL*- THE CONTACT STATED THAT AFTER DRIVING THE 2003 DODGE DURANGO WITH 34000 FAILURE MILEAGE A SHORT DISTANCE SHE PARKED THE VEHICLE FOR APPROXIMATELY 15 MINUTES, THEN RETURNED TO THE VEHICLE, OPENED THE DRIVER'S SIDE DOOR, AND NOTICED THAT THE DRIVER'S SEAT WAS ON FIRE. THE ENTIRE VEHICLE BECAME ENGULFED IN FLAMES. THE VEHICLE WAS DESTROYED. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10183653February 27, 2007
POWER TRAIN:DRIVELINE:CONSTANT VELOCITY JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
TL*- THE CONTACT OWNS A 2003 DODGE DURANGO WITH AN ODOMETER READING OF 58132 MILES. THE CONTACT STATED THAT THE UPPER AND LOWER BALL JOINTS HAD BEEN REPLACED TWICE. THE CONTACT TOOK THE VEHICLE TO THE DEALER, AND THEY TOLD THE CONTACT THAT THIS VEHICLE WAS NOT COVERED BY RECALL 04V596000 . THE CONTACT STATED THAT THE VEHICLE SHOULD BE INCLUDED UNDER THE RECALL BECAUSE IT WAS HAVING THE SAME FAILURE. *AK THE CONSUMER STATED THE CV JOINT FAILED AGAIN. UPDATED 03/30/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183153February 21, 2007
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
TL*- THE CONTACT OWNS A 2003 DODGE DURANGO WITH AN ODOMETER READING OF 14600 MILES. THE CONTACT STATED THAT WHILE DRIVING UNDER DRY CONDITIONS AT 35 MPH THE STEERING LOCKED. THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE AND CONTACT SUSTAINED INJURIES. THE CONTACT CALLED THE MANUFACTURER, BUT THEY HAVE NOT RESPONDED. THE CONTACT HAD RECEIVED RECALL (04V596000 FOR THE UPPER BALL JOINT, AND WHEN HE TOOK THE VEHICLE TO THE DEALER FOR THE REPAIR S,THEY ONLY LUBRICATED THE BALL JOINT, BUT DID NOT REPLACED IT. THE CONTACT STATED THAT AN UPPER BALL JOINT FAILURE WAS THE CAUSE FOR THE CRASH. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10182264February 11, 2007
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
MY WIFE HAD OUR 2003 DURANGO IN TO THE LOCAL DODGE DEALER FOR SERVICE ONE MORNING A FEW WEEKS AGO, SINCE IT WOULD NOT COME OUT OF 4 WHEEL DRIVE AND WAS STEERING FUNNY AND VIBRATING/CLUNKING. THEY TOLD HER IT WAS STILL UNDER WARANTY AND A PART WOULD HAVE TO BE ORDERED (TRANSFER MODULE) FOR THE CONTROL OF IT BUT IT WAS OK TO DRIVE TILL IT CAME IN AND COULD BE REPLACED. NONE WERE AVAILABLE AND CLEVELAND SHOWEDED THEM ON BACK-ORDER. MY WIFE DROVE TO OIL CITY, PA TO PICK UP PARTS FOR ME AND IT CAUGHT FIRE ON THE WAY ( SHE HAD TALKED TO THE DEALER A FEW MINUTES EARLIER ON HER CELL PHONE AS THE PROBLEM WAS GETTING WORSE AND THEY ASSURED HER IT WAS OK). SHE HAD TO PULL OVER AND CALL 911. THE FIRE AND POLICE WERE QUICK IN RESPONDING AND THE FIRE WAS PUT OUT AFTER A TOTAL LOSS OF THE VEHICLE. NOW THE DEALER WON'T DO ANYTHING ABOUT IT. MY WIFE COULD HAVE EASILY BEEN KILLED. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10181734February 5, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
2003 DODGE DURANGO 2WD SLT HAS HAD TRANNY FAILURES CONSISTING OF ELECTRONIC COIL PACKS THAT CONTROL THE BAND LOCK-UP IN TRANNY FAILING TO ENGAGE OR DISENGAGE. THIS PROBLEM HAS CAUSED MY SPOUSE TO BE STUCK SEVERAL TIMES AND IN SEVERAL DIFFERENT PLACES. I HAVE FOUND THAT THE COST AND THE AVAILABLE PROCEDURE TO FIX IT IS TO PUT ANOTHER TRANNY IN IT WITH POSSIBILITIES OF SAME PROBLEMS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10179167January 19, 2007
ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING THE VEHICLE WILL SWITCH INTO FOUR WHEEL LOW. THE INDICATOR LIGHT FLASHES AS IF IT IS IN FOUR LOW. THE LAST TIME WE WERE TRAVELING 35 MILES PER HOUR AND IT HAPPENED. I'VE READ ABOUT THE VARIETY OF ELECTRICAL PROBLEMS AND BELIEVE THIS IS ONE MORE. THE KEY FOBS QUIT WORKING AND WE HAD A STRANGE "P D ONE" MESSAGE FLASH ON THE ODOMETER. IT HAS BEEN TO THE DEALER THREE SEPARATE TIMES AND THEY HAVE TOLD US WE WERE SWITCHING THE KNOB. THEY WON'T BELIEVE US BECAUSE THEY CAN'T MAKE IT HAPPEN. THIS, ALONG WITH THE TRANSMISSION AND OTHER ELECTRICAL COMPLAINTS MAKE ME THINK THESE ARE VERY UNSAFE VEHICLES TO BE ON THE ROAD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178123January 8, 2007
SEAT BELTS:REAR/OTHER
TL*- THE CONTACT OWNS A 2003 DODGE DURANGO WITH AN ODOMETER READING OF 50000 MILES ON IT. THE CONTACT COMPLAINED THAT THE REAR SEAT BELTS DID NOT RETRACT. THE CONTACT STATED THAT THE SEAT BELTS ONLY RETRACTED 1 OUT OF EVERY 10 TIMES. SHE TOOK THE VEHICLE TO THE DEALER, AND THEY TOLD HER THAT SHE WOULD HAVE TO PAY FOR THE REPAIR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176845December 22, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE DRIVING MY 2003 DURANGO AND STARTED NOTICING SOME VIBRATION IN THE FRONT END SO I TOOK THE VEHICLE IN TO GET IT CHECKED AND IT APPEARS THE LOWER BALL JOINTS ARE BAD. THIS IS AFTER I HAD THE UPPERS REPLACED DUE TO A RECALL. I AM NOT SURE HOW LONG THESE PARTS ARE GUARANTEED TO LAST BUT I KNOW I HAVE MUCH OLDER VEHICLES THAT STILL HAVE THE ORIGINAL PARTS IN THEM. SOUNDS LIKE THEY SHOULD HAVE RECALLED MORE THAN JUST THE UPPER BALL JOINTS. I AM GOING TO HAVE THEM REPLACED BUT I THINK A FAILURE AFTER SUCH A SHORT TIME SHOULD ALSO BE INVESTIGATED FOR A POSSIBLE RECALL, PERHAPS CHECKING THE WHOLE FRONT SUSPENSION WOULD BE WISE BEFORE SOMEONE IS KILLED BECAUSE SOMETHING FALLS OFF THE CAR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172458November 2, 2006
ENGINE AND ENGINE COOLING:ENGINE
HAVE A 2003 DODGE DURANGO. WAS DRIVING DOWN THE HIGHWAY WHEN IT SOUNDED LIKE SOMETHING FELL OFF THE CAR THE CAR WAS IMMEDIATELY PULLED OVER AND THERE WERE FLAMES COMING FROM UNDER THE ENGINE. THE CAR QUICKLY BECAME TOTAL ENGULFED IN FLAMES AND BURNED UP. THE CAR IS A 100% LOSE. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10170704October 12, 2006
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
DT*: THE CONTACT STATED THE EXTERIOR LIGHTING FAILED DUE TO A DEFECTIVE CENTRAL TIMER MODULE. THERE WAS A NHTSA RECALL #02V322000 PERTAINING TO THE EXTERIOR LIGHTING:HEADLIGHTS:SWITCH. THE NUMBER WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169508September 28, 2006
ELECTRICAL SYSTEM, EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
ALL LIGHTING ON MY 2003 DODGE DURANGO EXCEPT HAZARD AND BRAKE LIGHTS FAILED AT THE SAME TIME. THIS INCLUDES ALL INTERIOR LIGHTING, HEADLIGHTS, FOG LIGHTS AND RUNNING LAMPS. NO FUSES BLOWN. DISCUSSION WITH DODGE DEALERSHIP REVEALED THAT THIS IS COMMON PROBLEM AND IS CAUSED BY FAILURE OF THE HEADLIGHT SWITCH UNIT ON THE DASHBOARD. FURTHER INVESTIGATION ON MESSAGE BOARDS ALSO REVEALED THAT THIS IS COMMON PROBLEM, ALONG WITH THE WIRING HARNESS TO THE SWITCH ASSEMBLY WHICH BECOMES HOT AND MELTS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165760August 17, 2006
STEERING, SUSPENSION
FRONT END PROBLEMS WITH M 2003 DODGE DURANGO. HAVE HAD STEERING RACK REPLACED, INNER & OUTER BALL JOINTS REPLACED AS WELL AS BOTH UPPER CONTROL ARMS. STEERING WENT OUT ON MY WIFE WHILE MAKING A RIGHT HAND TURN. BOTH INNER TIE-ROD ENDS SNAPPED OUT AND CAR LOST COMPLETE STEERING CONTROL. CAR RAN INTO PARKED CAR CAUSING SUBSTANTIAL DAMAGE TO BOTH VEHICLES. BECAUSE OF THE LOW SPEED NO INJURIES OCCURRED, HAD THIS HAPPENED AT HIGHWAY SPEED. I COULD HAVE BEEN KILLED ALONG WITH OTHERS ON THE HIGHWAY. WHAT ARE YOU WAITING FOR? FOR A FATALITY? DOES IT TAKE THE LIFE OF HUMAN BEING TO SAVE MONEY TO HAVE THIS PROBLEM SOLVED? PLEASE DO SOMETHING, I WILL NEVER NEVER BUY A DODGE AUTOMOBILE AGAIN AND IF I SEE SOMEONE MAKING THIS MISTAKE OR LOOKING AT DODGE I WILL ADVISE THEM OF ALL THE PROBLEMS THAT DODGE HAS AND ARE NOT WILLING TO BACK THEIR PRODUCT. BUY A FOREIGN CAR!!!! *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10164679August 7, 2006
STEERING:LINKAGES
THE FRONT END OF MY 2003 DODGE DURANGO BEGAN TO HAVE A THUMPING NOISE. I COULD NOT IDENTIFY WHAT IT WAS OR EXACTLY WHERE IT WAS COMING FROM. ON MY WAY HOME FROM WORK, FRIDAY AUGUST 4,2006 I LOST BRAKING ON THE VEHICLE AND THE LEFT FRONT WHEEL BECAME DETACHED FROM THE AXLE. I LOST CONTROL OF THE VEHICLE, SKIDDED AND STOPPED IN A RESIDENTIAL NEIGHBORHOOD. HAD THIS OCURRED WHILE I WAS IN THE MOUNTAINS (WHICH I AM QUITE A BIT) OR ON THE INTERSTATE (WHICH I AM ON EVERY DAY) MYSELF OR OTHERS MAY HAVE BEEN KILLED. I COULD HAVE STRUCK A CHILD IN THE NEIGHBORHOOD WHERE THIS HAPPENED AS WELL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162691July 17, 2006
ENGINE AND ENGINE COOLING
WHILE DRIVING DOWN HIGHWAY, THE OIL WARNING LIGHT CAME ON. IMMEDIATELY WE PULLED OVER AND CHECKED OIL, WHICH WAS FINE. WE STARTED THE CAR AND BEGAN DRIVING. WHILE DRIVING, THE ENGINE BEGAN TO MAKE A CLICKING NOISE. IMMEDIATELY, I PULLED OVER AGAIN AND HAD TO HAVE THE CAR TOWED TO A DODGE DEALERSHIP. I WAS TOLD BY THE DODGE SERVICE DEPARTMENT THAT THE ENGINE FAILURE WAS DUE TO SLUDGE IN THE OIL THAT BLOCKED THE SCREEN TO THE OIL PUMP. WE WOULD REQUIRE A NEW ENGINE. DODGE HAS DENIED OUR POWER TRAIN WARRANTY DUE TO THE SLUDGE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161712July 6, 2006
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
COMPONENT: SUSPENSION: FRONT: CONTROL ARM: UPPER BALL JOINT DEFECT SUMMARY: ON MY 2003 DODGE DURANGO SPORT UTILITY THEIR IS A LOUD CLUNKING NOISE IN THE FRONT SUSPENSION. I CALL DAIMLERCHRYSLER MOTORS COMPANY LLC TO ASK IF THEIR WAS A RECALL ON MY SUV. THEY SAID NO, BUT MY UPPER BALL JOINT IS DEFECTIVE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161536July 5, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC
VEHICLE HAS A BRAKE PULSATION AND HAD A BRAKE SQUEAK. THIS HAS BEEN GOING ON SINCE VEHICLE WAS PURCHASED IN 10-03. VEHICLE WAS RETURNED TO DEALERSHIP WHILE UNDER WARRANTY. THEY REPLACED THE BRAKE PADS AND RESURFACED THE ROTORS. THIS DID NOT ELIMINATE THE PULSATION BUT DID ELIMINATE THE SQUEAK. THE TRANSMISSION BANGS INTO GEAR AND HAS A LONG DELAY GOING FROM PARK INTO REVERSE. THIS IS AN ONGOING PROBLEM. THE VEHICLE HAS BEEN RETURNED TO THE DEALER MORE THAN 10 TIMES. THEY CLAIMED THEY COULD NOT DUPLICATE THE PROBLEM. THIS IS AFTER TELLING US THEY FELT SOMETHING BUT DID NOT KNOW WHAT IT WAS. ENGINE STALLS AND RUNS ROUGH. THIS IS INTERMITTENT AND DEALER COULD NOT DUPLICATE IT. I HAVE SPOKEN WITH SEVERAL TRANSMISSION SHOPS AND THEY HAVE STATED THAT THERE IS A FIX FOR THE TRANSMISSION PROBLEM. CHRYSLER WILL NOT PERFORM THE REPAIR. THEY DID AGREE TO INSTALL THE NECESSARY PARTS IF I PURCHASED THEM BUT THEN THIS WOULD VOID MY WARRANTY. AND WHY SHOULD I PAY FOR A REPAIR THAT SHOULD BE COVERED UNDER MY WARRANTY?? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153513March 23, 2006
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
CLUNKING NOISE IN FRONT SUSPENSION. TIRES WEARING UNEVENLY. INSPECTION BY MECHANIC BY FINDS WORN UPPER BALL JOINTS ON MY 2003 DODGE DURANGO. JOINTS HAVE NO LUBRICATION AND HAVE CORROSION BECAUSE OF THIS. I FEAR THE EXCESSIVE WEAR IN THE UPPER BALL JOINT MIGHT CAUSE IT TO SEPARATE WHICH WOULD RESULT IN THE LOSS OF CONTROL OVER MY VEHICLE. DODGE ALREADY HAS A RECALL ON THIS DEFECT BUT MY DURANGO WAS NOT INCLUDED. ALL DURANGOS WITH THIS PROBLEM SHOULD BE INCLUDED. IT'S A SAFETY THING!!! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153370March 21, 2006
EQUIPMENT:APPLIANCE:AIR CONDITIONER
DT*: THE CONTACT STATED THE AIR CONDITIONER HAS NEVER WORKED PROPERLY SINCE PURCHASING THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER ON 6 OCCASIONS FOR REPAIRS. THE AIR TEMPERATURE THAT COMES FROM THE VENT IS 56 DEGREES. ACCORDING TO THE OWNERS MANUAL THE AIR TEMPERATURE SHOULD BE 42 DEGREES. THE DEALER STATED THE DOOR FLAP THAT SEPARATES THE HEATER AND AIR CONDITIONER GETS STUCK MID WAY CAUSING THE AIR TO BE TOO WARM. *AK UPDATED 04/19/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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