Dodge Durango Complaints (1998)

965 consumer complaints on file.

#10104514December 26, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHEEL FELL OFF DURANGO, DUE TO DEFECTIVE BALL JOINTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104427December 23, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
NOTICED SUSPENSION NOISE IN FRONT. DEALER IDENTIFIED DAMAGED UPPER BALL JOINTS AND REPLACED THEM BOTH.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104236December 21, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
NO INJURIES YET, BUT THE BALL JOINTS WENT BAD 3 YEARS AFTER PURCHASE IN 1998. HAVE COMPLAINED MANY TIMES AND RECALL HAS BEEN ISSUED STARTING FOR 2000 MODELS, HOWEVER, MINE IS 1998. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105176December 21, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
CONSUMER COMPLAINED ABOUT A STEERING PROBLEM. HE TOOK VEHICLE TO DEALER FOR SERVICE, AND IT WAS DETERMINED THAT THE BALL JOINTS WORE OUT AND LOOSENED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104281December 21, 2004
SUSPENSION:FRONT
SUSPENSION; LEFT AND RIGHT UPPER AND LOWER BALL JOINTS REQUIRED REPLACEMENT. WORN SO BADLY THAT GARAGE UNABLE TO COMPLETE FRONT END ALIGNMENT. VEHICLE MILEAGE 132,848. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102962December 14, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHEN I HAD MY 1998 DODGE DURANGO INSPECTED THIS PAST SUMMER THEY INFORMED ME THAT MY WHEELS WERE ABOUT TO COME OFF IN THE FRONT OF MY TRUCK. THEY TOLD ME THAT TO PASS THE INSPECTION AND FOR ALSO DUE TO THE FACT THAT THE WHEELS WOULD PROBABLY FALL OFF WITHIN A MONTH, THAT I HAVE MY FRONT UPPER BALL JOINTS REPLACED. I WAITED UNTIL NOW TO FILE THIS COMPLAINT BECAUSE THE DODGE DEALERSHIP THAT A RECALL WAS IN THE PROCESS FOR THE BALL JOINTS. I WAS PLEASED TO HEAR ABOUT THE RECALL FROM DODGE, HOWEVER ENRAGED WHEN I HEARD THAT THEY ARE ONLY FOR 2000-04 MODELS, HOW IT MAKES ANY SENCE BESIDES TRYING TO BE COST EFFECTIVE IS BEYOND ME. THE BALL JOINTS AS I WAS TOLD BY THE DODGE DEALERSHIP AND BY MY LOCAL MECHANIC ARE THE EXACT SAME IN MY 98 DODGE DURANGO AS THEY ARE IN THE 2000 MODELS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103788December 14, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
CONSUMER COMPLAINED ABOUT A STEERING PROBLEM. SHE WENT TO GET THE CAR INSPECTED, AND A STEERING PROBLEM WAS DETERMINED DUE TO THE BALL JOINTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102908December 14, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
UPPER AND LOWER BALL JOINTS WORN AND NEEDED TO BE REPLACED. LUCKILY THIS WAS FOUND BY A MECHANIC AND THEY WERE REPLACED BEFORE THEY FAILED. HOWEVER, THIS WAS DONE AFTER THE WARRANTY PERIOD AT CONSIDERABLE COST TO MYSELF. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102817December 13, 2004
STEERING
1998 DURANGOS SHOULD BE RECALLED ALSO THEY ALL HAVE THE SAME BALL JOINTS AS THE OTHERS IN THE RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103566December 13, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
AT VERY LOW SPEEDS, SUCH AS PULLING IN OR OUT OF DRIVEWAY, CAN FEEL AND HEAR POPPING NOISES THROUGH THE FLOOR BOARDS. ALSO, THE STEERING WHEEL WOULD BE VERY LOOSE; IT TAKES ABOUT TWO INCHES BEFORE STEERING WHEEL IS ACTUALLY ABLE TO BE TURNED. HAVE TAKEN VEHICLE TO MECHANIC AND WAS INFORMED THAT UPPER AND LOWER BALL JOINTS, ON ALL WHEELS, ARE WORN OUT AND NEED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103593December 13, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
THE UPPER AND LOWER BALL JOINTS WERE REPLACED TWICE. THERE WAS A RECALL ON THE DODGE DURANGO. CONSUMER CONTACTED THE DEALER AND MANUFACTURER. CONSUMER STATED THEY WILL NOT DO ANYTHING TO HELP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103672December 13, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
CONSUMER STATED VEHICLE EXPERIENCED THE SAME PROBLEM AS MENTIONED IN THE RECALL REGARDING THE BALL JOINTS. CONSUMER CONTACTED DODGE THREE TO FIVE MONTHS AGO. HOWEVER SHE WAS TOLD THE RECALL WAS FOR THE 2000-2003 1/2 MODELS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103691December 13, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
WHILE TRAVELING 55 MPH APPLIED THE BRAKES AND THE PEDAL WENT TO THE FLOOR. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE,AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT THE BRAKE LINE AND HOSE NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103694December 13, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
A LOUD KNOCKING WAS HEARD COMING FROM REAR. CONSUMER TOOK VEHICLE TO THE DEALER, AND MECHANIC DETERMINED THAT BOTH FRONT D UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED DUE TO CORROSION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102679December 11, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
DODGE DEALER REPORTED THAT BALL JOINTS ON 1998 DODGE DURANGO HAVE EXCESSIVE WEAR AND REQUIRE REPLACEMENT. THE QUOTE TO REPLACE EXCEEDED $2000 AND I WAS TOLD AT THE TIME THAT THE RECALL WAS PENDING. I AM THE ORIGINAL OWNER, VEHICLE MILEAGE IS 76,898. VIN IS [XXX]. I SEE THAT THE RECALL IS FOR 2000 THROUGH 2003 AND THAT WARRANTY ON 2000 THRU 2003 MODELS WAS EXTENDED TO 100,000 MILES FOR BALL JOINTS. IS THERE ANY RECOURSE? ISN'T THIS THE SAME SUSPENSION DESIGN AS THE 2000 MODEL? I ALSO REPLACED THE REAR AXLE IN 2003 FOLLOWING A TOTAL FAILURE RESULTING IN REAR LOCKING UP AND SHEARING THE U-JOINT AND DROPPING THE DRIVE SHAFT WHILE DRIVING. REPLACEMENT COST EXCEEDED $3000 AND I WAS TOLD AT THE TIME THAT THIS IS A KNOWN PROBLEM WITH DURANGO'S AS WELL. *JB UPDATED 07/24/2012* JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102719December 11, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I OWN AN 1998 DURANGO THAT REQUIRED ALL THE BALL JOINTS TO BE REPLACED AT RELATIVELY LOW MILEAGE. THE MECHANIC FELT THEY WERE READY TO COLLAPSE. ACCORDING TO CHRYSLER THE BALL JOINTS ARE THE SAME DESIGN AS THOSE CURRENTLY BEING RECALLED ON LATER MODELS. WHY AREN'T 98 AND 99 MODEL YEAR DURANGOS BEING RECALLED? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102750December 11, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, POWER TRAIN:DRIVELINE:CONSTANT VELOCITY JOINT
1998 DODGE DURANGO WITH LEFT TURN STEERING PROBLEMS. SHOP GREASED THE CV JOINTS BUT NOW IS TELLING ME BECAUSE OF BAD DESIGN THAT IS THE SAME AS WHAT IS HAPPENING WITH 2000-2003 I HAVE TO SPEND $1,150 ON NEW UPPER AND LOWER BALL JOINTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102494December 10, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM
I PURCHASE MY 1998 DODGE DURANGO IN FEBRUARY OF 2004. AFTER TWO MONTHS PROBLEMS WITH BRAKES AND UPPER AND LOWER BALL JOINTS BEGAN (BOTH FRONT TIRES) WITH THE DRIVER SIDE BEING THE WORST. I HEARD CLICKING WHEN I WOULD TURN THE STEERING WHEEL TO THE LEFT AND THOUGHT IT COULD BE THE CV JOINT. I TOO K THE VEHICLE TO BRAUNING AUTOMOTIVE AND THEY FOUND THE PROBLEM AND GAVE AN ESTIMATE OF $1500.00 IN REPAIR COSTS. I PURCHASED THE PARTS MYSELF AND MY FATHER REPLACED BOTH THE UPPER AND LOWER BALL JOINTS THE FOLLOWING DAY. ( I AM DOUBTFUL HE STILL HAS THE OLD PARTS - BUT I WILL ASK) THIS WAS BACK IN APRIL 2004 AND I AM HEARING THE CLICKING YET AGAIN. WHEN MY FATHER WORKED ON MY CAR HE TOLD ME THERE WAS A BOLT THAT WAS PARTIAL SCREWED IN AND THE THEADS HAD ACTUALLY BEEN STRIPPED OFF. HE HAD TO CHANGE THE BOLT AS WELL. THE CLICKING SOUND IS ALMOST SOUNDS LIKE TWO PIECES OF METAL ARE SLAMMING TOGETHER. THIS DOES NOT HAPPEN WHEN I AM DRIVING STAIGHT . I ONLY HEAR IT WHEN I TURN. I HAVE 3 CHILDREN AND DON'T HAVE THE MONEY TO REPAIR THIS PROBLEM. I HEARD ON THE RADIO A LITTLE BIT ABOUT THIS. I DON;T KNOW IF THIS IS AN ACTUAL RECALL OR IF IT MAY BECOME A RECALL. I DON'T WANT TO HAVE AN ACCIDENT LIKE THE OTHERS BEFORE SOMETHING IS DONE ABOUT THIS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102523December 10, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WITH REGARD TO THE POTENTIAL RECALL OF DURANGOS AND DAKOTAS IN MODEL YEARS 2000-2003, I WOULD URGE YOU TO CONSIDER STARTING THE RECALL IN THE 1998 MODEL YEAR. I HAVE HAD TO REPLACE MY BALL JOINTS, AND I'VE READ ABOUT NUMEROUS OTHERS THAT HAVE HAD TO DOTHE SAME ON THE DOC (DURANGO OWNERS CLUB) FORUM (WWW.DURANGOCLUB.COM). FYI - THE DATE OF INCIDENT IS THE ESTIMATED DATE OF REPLACEMENT OF THE BALL JOINTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102524December 10, 2004
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SUSPENSION:FRONT:WHEEL BEARING
1) ABS AND BRAKE LIGHTS CAME ON, WHINING NOISE FROM FRONT END 2) DEALER DETERMINED BALL JOINTS IN FRONT AND WHEEL BEARINGS IN SERIOUS SHAPED, LAUGHED AT HOW I WAS JUST DRIVING ON THE HIGHWAY SINCE THE LIKELIHOOD OF THE WHEELS FALLING OFF WAS SO HIGH.*AK 3. DEALER INSTALLED 2 HUB BRAKES, BEARINGS IN FRONT ($1025.30 COST) AND OVERHAULED REAR DIFFERENTIAL, BEARINGS WORN AND EXCESSIVE MOVEMENT IN PINION ($924.48). * NOW I HEAR NHTSA HAS DISCOVERED THIS ON 00-03 DURANGOS (MINE IS A 98) AND WANTS CHRYSLER TO RECALL THEM. I PAID ALL THIS MONEY TO CORRECT A PROBLEM EVEN THE FEDERAL GOVERNMENT SAYS IS CHRYSLER'S FAULT. THEY SHOULD GIVE ME AT LEAST A CREDIT FOR FUTURE REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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