Dodge Challenger Complaints (2012)

253 consumer complaints on file.

#11063086January 16, 2018
AIR BAGS
THE PASSENGER AIR BAG LIGHT INTERMITTENTLY ILLUMINATES. HAD THE DEALER PERFORM REPAIRS AND THE PROBLEM CONTINUED. LATER HAD THE RECALL PERFORMED, STILL THE PROBLEM PERSISTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062657January 14, 2018
ELECTRICAL SYSTEM
HAVING ISSUES WITH "HEAT STAKES" IN WINDOWS CAUSING THE SMART GLASS SWITCH TO ACTIVATE WHILE VEHICLE IS OFF AND DRAINING THE BATTERY CAUSING FOR A JUMP EVERY MORNING. THERE WAS A RECALL FOR THE 2011 CHALLENGER (M24) FOR THE SAME EXACT ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051721December 1, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2012 DODGE CHALLENGER. WHILE THE VEHICLE WAS PARKED, THE AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THERE WERE NO WARNING INDICATORS ILLUMINATED AT THE TIME OF THE FAILURE. THE VEHICLE WAS TAKEN TO STEVE LANDERS CHRYSLER DODGE JEEP RAM (401 COLONEL GLENN PLAZA LOOP, LITTLE ROCK, AR 72210 (501) 374-4848), BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS STILL AWAITING INSPECTION AT THE DEALER. THE MANUFACTURER STATED THAT THEY WERE ALLOWED 4-6 WEEKS TO PROCESS THE CLAIM AND HAVE AN ENGINEER DIAGNOSE THE VEHICLE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047614November 20, 2017
AIR BAGS
TAKATA RECALL HAVE RECEIVED NOTICE THAT MY CAR HAS DEFECT AIR BAG INFLATORS.HAVE CALLED MY DEALER 2 TIMES AN SAY THAT THE MAKER HAS NOT PUT ANY INFOR FOR THEM TO FIX..HOW DO I MAKE MAKERS DO THIS SO THEY CAN FIX MY CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031648October 4, 2017
VEHICLE SPEED CONTROL
I WAS DRIVING THE SPEED LIMIT (45MPH) WHEN THE WHOLE PEDAL JUST SNAPPED. UPON SNAPPING THE ACCELERATOR HUNG UP. CAUSING ME TO LOSE CONTROL AND GO DOWN AN EMBANKMENT AND DAMAGING THE WHOLE CAR .
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11029958September 26, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE CHALLENGER. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE FAILED TO ACCELERATE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. IN ADDITION, THE CONTACT HEARD AN ABNORMAL NOISE FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO CHRYSLER JEEP DODGE OF MCKINNEY (700 S CENTRAL EXPY, MCKINNEY, TX 75070) WHERE THE CONTACT WAS ADVISED THAT HE WOULD HAVE TO PAY OUT OF POCKET FOR THE ENGINE TO BE TAKEN APART. THE CONTACT WAS ALSO ADVISED THAT THE RECALL PARTS WERE NOT AVAILABLE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE CONTACT CALLED THE MANUFACTURER AND WAS ADVISED THAT SOMEONE WOULD RETURN HIS CALL. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022746September 11, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE CHALLENGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). WHILE DRIVING APPROXIMATELY 15 MPH, THE ENGINE STALLED AND LOST POWER. THE CONTACT MENTIONED THAT THE STEERING WHEEL TIGHTENED AND BECAME DIFFICULT TO MANEUVER. IN ADDITION, THE ABS, TRACTION CONTROL, AND BRAKE LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO CUTTER CHRYSLER JEEP DODGE OF PEARL CITY (905 KAMEHAMEHA HWY, PEARL CITY, HI 96782 (808) 564-9640) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER STATED THAT THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER STATED THAT THE CONTACT WOULD PAY TO HAVE THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021698September 6, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE CHALLENGER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT RECEIVED THE NOTIFICATION AUGUST OF 2017. THE DEALER (GREENBRIER MOTOR COMPANY, 9841 SENECA TRAIL, LEWISBURG,WV, 24901) STATED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019320August 24, 2017
ELECTRICAL SYSTEM
REFERENCE: T36 RECALL INCIDENT: ON 22 AUGUST 2017 MY VEHICLE SHUT DOWN DURING OPERATION, THE AC BEGAN PUSHING WARM AIR, AND THE ELECTRICAL SYSTEM EXPERIENCED A COMPLETE FAILURE. THE ALTERNATOR WAS SMOKING, AND I CALLED A TOW TRUCK TO BRING MY VEHICLE TO MY RESIDENT DEALER (OURISMAN DODGE OF ALXANDRIA, VA). THE DEALER REQUESTED $1100 FOR REPAIRS, AND I TOOK THE OPPORTUNITY TO CONDUCT RESEARCH, WHERE I LEARNED OF THE PENDING T36 RECALL, AND OTHER CUSTOMER COMPLAINTS. CUSTOMER SERVICE 1: I CONTACTED CHRYSLER CUSTOMER SERVICE ON 23 AUGUST, AND INFORMED THEM OF THE PENDING T36 RECALL. THEY DESCRIBED THAT THEY HAD NO AWARENESS OF SUCH A RECALL. I CALLED AGAIN ON 24 AUGUST AT 1:00 AM EST WHEN I REALIZED MY VIN NOW REFLECTED THE T36 RECALL. THE CUSTOMER SERVICE REPRESENTATIVE INFORMED ME THAT I WOULD INCUR NO COSTS, AND PROVIDED ME WITH A REFERENCE NUMBER IS CASE THERE WERE ANY ISSUES (32257716). CUSTOMER SERVICE 2: I WAS INFORMED ON THE MORNING OF 24 AUGUST BY THE DEALER THAT I WOULD HAVE TO PAY THE REPAIR COSTS BECAUSE THE T36 RECALL PARTS WERE NOT MANUFACTURED, AND WERE NOT EXPECTED TO ARRIVE UNTIL OCTOBER. I CALLED CUSTOMER SERVICE, AND WAS TOLD I WOULD HAVE TO PAY THE REPAIR COSTS FOR A FAULTY ALTERNATOR, WOULD HAVE TO REQUEST A REIMBURSEMENT, AND WOULD THEN NEED TO WAIT FOR THE RECALL. WHEN I INSISTED ON AN EXPLANATION, I WAS EVENTUALLY TOLD THAT DODGE WANTED TO RESERVE THE RIGHT TO REFUSE A REIMBURSEMENT. WHEN I CLARIFIED, AND EXPLAINED SHE WAS DESCRIBING A LOOPHOLE, SHE CONFIRMED. SHE REFUSED TO LET ME TALK TO HER SUPERVISOR, TO PROVIDE A SUMMARY OF THE DISCUSSION LIKE THE PREVIOUS SERVICE REP HAD, AND MADE MANY OTHER FALSE CLAIMS AS TO HER ABILITY TO DOCUMENT THE MATTER. CLEARLY, MOST ALARMING, IS DODGE/CHRYSLER'S ADMITTANCE THAT THEY ARE TRYING TO AVOID REIMBURSEMENT FEES. PLEASE CONTACT ME FOR ADDITIONAL INFORMATION INTO THE EXPERIENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11018820August 22, 2017
ELECTRICAL SYSTEM
ALTERNATOR ABRUPTLY SHORTED OUT. HAD NO POWER STEERING, INSTRUMENTS, ENGINE DIED. THE CARE WAS IN MOTION ON THE HIGHWAY. THE BATTERY WAS TOTAL DISCHARGED. THE ALTERNATOR WAS VERY HOT, BURNT ELECTRICAL SMELL, WITH DISCOLORATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013499August 7, 2017
ENGINE
TL* THE CONTACT OWNS A 2012 DODGE CHALLENGER. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LACK OF POWER AND MISFIRED. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO CHAPMAN DODGE, BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013559August 7, 2017
ELECTRICAL SYSTEM
AT 29000 MILES NOTICED BY WINDOWS GOING UP AND DOWN WHICH DRAINED THE BATTERY. AFTER TWO WEEKS IN THE REPAIR SHOP MY HANDLES WERE REPLACED. HOWEVER, LESS THAN TWO MONTHS IT IS AGAIN IN SHOP FOR SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010867July 26, 2017
ELECTRICAL SYSTEM
VEHICLE MILEAGE: APPROX 36,000.00 V8 5.7L DODGE CHALLENGER 2012 I WAS DRIVING MY VEHICLE YESTERDAY AND AFTER ABOUT 20 MINUTES PART HIGHWAY DRIVING AND PART CITY STREET DRIVES, DURING MOTION ALL THE LIGHTS ON THE DASH AND CENTER NAVIGATION SCREEN STARTED TO FLASH. MY POWER STEERING AND BRAKES WERE NOT WORKING. I WAS LUCKY ENOUGH TO BE ABLE TO GET INTO A DRIVEWAY FROM THE CITY STREETS. WHEN I POPPED THE HOOD IT WAS WARM AND HAD A SMOKY SMELL. THE DODGE DEALERSHIP TOLD ME TODAY THAT WITH ONLY 36,000 MILES MY ALTERNATOR IS BAD AND NEEDS TO BE REPLACED, OTHER DAMAGE IS STILL BEING ACCESSED. I AM NOW PAYING OVER $1,000.00 TO GET THE ALTERNATOR REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005543July 16, 2017
ELECTRICAL SYSTEM
SMART GLASS. KEEPS OPENING AND CLOSING. CAUSES DEAD BATTERY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003745July 7, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
SMART WINDOWS GO UP AND DOWN ON THEIR OWN RUNNING THE BATTERY DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995025June 13, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
DRIVER SIDE WINDOW GOES UP AND DOWN ABOUT EVERY 10-12 SECONDS WHEN I PARKED IN DRIVEWAY. CAR POWER IS OFF AND NO ONE IN CAR. STARTED WHERE DRIVER WINDOW WOULD NOT CLOSE ALL THE WAY WHEN DOOR SHUTS. LASTED ABOUT 10 DAYS. I DID NOT DRIVE IT AS I AM A DISABLED VET AND COULD NOT CLIMB OVER PASSENGER SEAT TO GET OUT, OR TO LET WINDOW UP AFTER DOOR IS CLOSED. MOBILITY/FLEXIBILITY NOT GOOD. RAINY SEASON IN FLA. FINALLY DROVE IT, WINDOW BEGAN MAKING CLICKING SOUND. GOT HOME, GOT OUT OF CAR, CLOSED DOOR AND WINDOW BEGAN GOING UP AND DOWN. CAR PARKED WITH PLASTIC BAG OVER IT. HAD TO LEAVE WINDOW PARTIALLY DOWN TO PREVENT FURTHER ISSUES OR BATTERY TO DRAIN. NOW CAR NOT SECURE FROM THEFT AND INTERIOR DAMAGE. IN SEARCH ONLINE, THIS IS COMMON PROBLEM FOR 2012 CHALLENGER AND RECALL ISSUED FOR 2011 CHALLENGER FOR SAME/SIMILAR PROBLEM. PROBLEM IS WIDESPREAD AND DODGE ANSWER IS TAKE TO SERVICE CENTER. SERVICE CENTER CHARGES MIN. $140.00 JUST TO DIAGNOSE THEN I'M SURE REPAIR COST IS HIGH ALSO. ITS OBVIOUSLY A MANUFACTURER PROBLEM AND DODGE NEEDS TO OWN IT. I JUST HOPE MY CAR IS NOT RUINED FROM THE DAILY RAIN/CONSTANT BAD WEATHER OR STOLEN OR INSIDE DAMAGED. I DON'T UNDERSTAND WHY RECALL IS NOT FOR ALL VEHICLES EFFECTED BY THIS ISSUE. ITS OBVIOUS IT IS RELATED AND VERY COMMON. CAR HAS 60200 MILES. OF COURSE HAPPENED JUST AFTER WARRANTY EXPIRED. THIS IS AN ISSUE THAT NEEDS TO BE ADDRESSED AND FIXED ASAP. USE TO LOVE MY CAR, BUT NOW IT IS USELESS TO ME. BEEN INFORMED ALSO CAUSES BATTERY FAILURE. THAT'S NOT A GOOD THING TO HAPPEN WHILE DRIVING. PLEASE HELP. PLEASE LOOK INTO THE MANY COMPLAINTS AND ISSUE A RECALL. MAKE DODGE OWN THEIR FAULTS. SO NOW I'M PAYING FOR A $30,000 CAR I CANT DRIVE AND IS SITTING OUTSIDE WITH PLASTIC OVER IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994039June 8, 2017
ELECTRICAL SYSTEM
SMART WINDOWS JUST BEGIN OPENING AND CLOSING ON THEIR OWN. WINDOWS WILL BE DOWN/WIDE OPEN AFTER SITTING WITH CAR COMPLETELY OFF ALL NIGHT LEAVING CAR UNSECURE TO BE STOLEN OR VANDALIZED, EVEN LEAVING BATTERY DEAD WHERE CAR WILL NOT START. WINDOWS ALSO MOVE UP AND DOWN WHILE DRIVING ON THEIR OWN. THIS IS A SERIOUS PROBLEM!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993172June 5, 2017
ENGINE
TL* THE CONTACT OWNS A 2012 DODGE CHALLENGER. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED WHILE THE ENGINE STALLED. THE VEHICLE WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO THE LOCAL DEALER, BRENNAN DODGE 1371 NORTH SERVICE ROAD EAST RUSTON, LA 71270 WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN AND OTHER VARIOUS ENGINE CYLINDERS FAILED. THE VEHICLE WAS REPAIRED, HOWEVER THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN AND TAPPET HYDRAULIC FAILED AND NEEDED TO BE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER PO1 FAILURE VIA THE LOCAL DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 118,572.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992043May 29, 2017
ELECTRICAL SYSTEM
HAVING ISSUES WITH "HEAT STAKES" IN WINDOWS CAUSING THE SMART GLASS SWITCH TO ACTIVATE WHILE VEHICLE IS OFF AND DRAINING THE BATTERY CAUSING FOR A JUMP EVERY MORNING. THERE WAS A RECALL FOR THE 2011 CHALLENGER (M24) FOR THE SAME EXACT ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981888May 23, 2017
AIR BAGS
2012 DODGE CHALLENGER. CONSUMER WRITES IN REGARDS TO PASSENGER AIRBAG INFLATOR RECALL. *LD THE CONSUMER STATED IT HAD BEEN OVER 1 YEAR AND THE RECALL PARTS WERE STILL UNAVAILABLE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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