Dodge Challenger Complaints (2013)

179 consumer complaints on file.

#11189748March 18, 2019
AIR BAGS
TL* THE CONTACT OWNED A 2013 DODGE CHALLENGER. WHILE DRIVING 45 MPH TO APPROACH AN INTERSECTION, ANOTHER VEHICLE RAN A STOP SIGN AND CRASHED INTO THE FRONT OF THE CONTACT'S VEHICLE. NONE OF THE AIR BAGS DEPLOYED AND THE VEHICLE WAS DAMAGED EXTENSIVELY. THE DRIVER SUSTAINED BRUISING FROM THE SEAT BELT RESTRAINT, AS WELL AS HEAD, NECK, BACK, AND BODILY PAINS. THE CONTACT WAS TRANSPORTED VIA AMBULANCE TO RECEIVE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. FIVE STAR CHRYSLER DODGE JEEP RAM OF WARNER ROBINS (2817 WATSON BLVD, WARNER ROBINS, GA 31088, (478) 387-2017) WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS DESTROYED AND TOWED TO A FACILITY. THE CONTACT WAS WAITING ON THE MANUFACTURER AND INSURANCE COMPANY TO DETERMINE IF THEY WOULD INSPECT THE VEHICLE. THE MANUFACTURER ISSUED NHTSA CAMPAIGN NUMBERS: 19V018000 (AIR BAGS) AND 18V021000 (AIR BAGS). THE CONTACT WAS UNCERTAIN IF THE FAILURE WAS RELATED TO THE RECALL CAMPAIGNS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THEY WOULD SEND SOMEONE TO INVESTIGATE THE CRASH IN TWO DAYS. THE APPROXIMATE FAILURE MILEAGE WAS 104,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11183271February 28, 2019
VISIBILITY/WIPER, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE CHALLENGER. THE CONTACT STATED THAT THE DRIVER'S SIDE WINDOW INADVERTENTLY ROLLED DOWN AND BACK UP. THERE WERE NO WARNING INDICATORS ILLUMINATED. CERRITOS DODGE CHRYSLER JEEP RAM (18803 STUDEBAKER RD, CERRITOS, CA 90703, (562) 402-5335) PLANNED TO REPAIR THE DOOR LATCH. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 122,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176642February 12, 2019
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
IN OCTOBER 2018, I WENT TO YOUR DEALERSHIP (PLANET FORD) LOCATED IN HUMBLE TEXAS. I PURCHASE (DEBIT CARD) TWO VEHICLES OFF OF THE LOT. I PURCHASED A DODGE CHALLENGER 2019 (HEMI V8 RT), AND CHEVROLET TAHOE 2007. I WAS TOLD THAT THE DODGE CHALLENGER SINCE IT HAD LESS THAN 50,000 MILES HAD A BUMPER TO BUMPER COVERAGE STILL WITH DODGE. I STARTED HAVING MECHANICAL PROBLEMS WITH THE DODGE CHALLENGER. I SPOKE WITH STEWARD (WHO SOLD ME THE EXTENDED WARRANTY) AT PLANET FORD IN HUMBLE, TEXAS AND WAS TOLD TO TAKE IT TO TEXAN DODGE. I WAS TOLD THAT THE VEHICLE HAD MULTIPLE ENGINE PROBLEMS AND IT WOULD REQUIRE ANOTHER ENGINE TO BE PUT INTO THE CAR. IN DECEMBER, I PICKED THE CAR UP AND HAD TO PAY $160.00 DEDUCTIBLE. I LOST TIME FROM WORK, AND ENDED UP BEING FIRED. IN DECEMBER 2018, THE VEHICLE SUFFERED A THROTTLE PROBLEM. AGAIN, I HAD TO PAY $ 114.00 DEDUCTIBLE AFTER THE VEHICLE WAS RELEASED (AFTER A WEEK). NOW, JANUARY 2019, I HAVE AN OIL LEAK. I WENT INTO TEXAN DODGE AND SPOKE TO MRS. SHEFFIE (AFTER CALLING HER MULTIPLE TIMES), AND SHE TOLD ME THAT I MIGHT HAVE TO PAY ANOTHER DEDUCTIBLE AND THAT THE CAR HAD PRIOR ISSUES WHEN I BOUGHT THE VEHICLE. I TOLD HER THAT THE VEHICLE HAD A NEW ENGINE THAT TEXAN DODGE (THEIR DEALERSHIP) PUT IN AND ALSO WORKED ON THE FAULTY THROTTLE IN 2018. SHE TOLD ME THAT SHE WANT SURE IF PLANET FORD (WITH THE EXTENDED WARRANTY) WOULD COVER THE OIL LEAK. I ALSO FOUND OUT THAT A PRIOR CLAIM WAS PUT ON THE VEHICLE BEFORE I PURCHASED THE VEHICLE IN OCTOBER 2018. NOT ONLY AM I GETTING THE RUN AROUND, BUT I KNOW THAT ACCORDING TO THE PRIOR INSURANCE CLAIM THAT WAS PUT ON THE VEHICLE THAT PLANET FORD WAS AWARE OF THE DAMAGES TO THE VEHICLE. I ALSO PAID 2 TIMES FOR DEDUCTIBLES AND NOW THE VEHICLE STILL HAS AN OIL LEAK. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171793January 24, 2019
FUEL/PROPULSION SYSTEM
WE HAD ONE OF OUR 2013 DODGE CHARGER PPV FAIL TO CRANK. AFTER DETERMINING THAT ENGINE WAS NOT GETTING FUEL, WE REMOVED FUEL PUMPS. WE FOUND DRIVERS SIDE FUEL PUMP ELECTRICAL CONNECTOR HAD GOTTEN SO HOT THAT IT MELTED TOP PUMP COVER AND CREATED A FUEL LEAK. THIS CONDITION HAPPENED INSIDE FUEL TANK WHICH SEEMS LIKE IT COULD HAVE CAUSED A FUEL TANK FIRE. WE REPLACE BOTH FUEL PUMPS WITH NEW COVER. WE HAVE 7 OF THESE VEHICLES BUT THIS IS THE ONLY INCIDENT THAT WE ARE AWARE OF SO FAR. I DO HAVE OLD PART AND PICTURES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151379November 13, 2018
ENGINE, UNKNOWN OR OTHER
I RECENTLY PURCHASED MY 2013 DODGE CHALLENGER LESS THAN 2 YEARS AGO AND NOW THE CAR HAS BEEN MISFIRING GIVING ME VARIOUS ERROR CODES WHILE I AM DRIVING ON THE FREEWAY AND ON THE ROADS. THE DEALERSHIP THAT I PURCHASED THE VEHICLE FROM, ACURA OF FREMONT, HAS NOT RETURNED MY CALLS. THE VEHICLE HAS GIVEN ME THE P0132 AND RECENTLY P0300 ERROR CODE. I TOOK IT TO MY LOCAL CHRYSLER AND DODGE DEALERSHIP IN SAN LEANDRO, CA AND THEY SAID THEY CAN'T FIND AN ISSUE WRONG WITH THE VEHICLE EVEN THOUGH THEY SAW THE P0300 ERROR CODE AND THE CAR SHAKING IMMENSELY. I TOLD THE REPRESENTATIVE THAT I DO NOT FEEL SAFE IN THE VEHICLE AFTER I FELT THE STRONG SHAKING AND THE ENGINE LIGHT BLINKING MAKING DINGING SOUNDS AND TICKING SOUNDS. THEY KEPT THE VEHICLE OVERNIGHT TO TRY AGAIN IN THE MORNING AND THEY SAID THEY FOUND NO ISSUE ON THE VEHICLE. THE NEXT DAY, THE CAR STARTS JERKING ON THE FREEWAY SLIPPING IN POWER CAUSING THE CAR TO SHAKE. AFTER RESEARCHING, THERE IS A PROBLEM IN THIS SPECIFIC YEAR AND MODEL THAT I HAVE, A CYLINDER HEAD MISFIRE THAT THEY ARE NOT ADDRESSING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149810November 6, 2018
STEERING
WHEN BACKING OUT OF A PARKING SPACE THE ELECTRONIC POWER STEERING STOPPED WORKING ALMOST CAUSING AN ACCIDENT. EXTREMELY HARD TO STEER FAR WORSE THAN ANY MANUAL STEERING I HAVE DRIVEN IN OVER 50 YEARS. ONLY 17,500 MILES ON CAR. STEERING PUMP ON NATIONAL BACK ORDER. CAR WAS IN MOTION. CITY AND HIGHWAY BOTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144020October 30, 2018
SERVICE BRAKES, POWER TRAIN
TL* THE CONTACT OWNS A 2013 DODGE CHALLENGER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE DID NOT ACCELERATE AND ALSO WHEN THE GEAR WAS PUT IN REVERSE, THE VEHICLE DID NOT REVERSE. THE ABS, THE ANTI TRACTION AND THE CHECK-ENGINE LIGHTS ILLUMINATED. THE CONTACT CALLED THE B&B AUTOMOTIVE OF FAIRLESS HILLS DEALER (215-392-6326, 394 LINCOLN HWY, FAIRLESS HILLS, PA 19030) AND WAS TOLD THAT THERE WAS NO WARRANTY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144130October 30, 2018
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
OCT. 30,2018 WILE MAKING A 15 MPH. LEFT TURN ON TO LAS VEGAS BLVD.IN MY 2013DODGE CHALLENGER SXT. I EXPERIENCED THE CAR SHUTTING OFF AND LOSS OF ALL POWER I DECIDED TO LET THE CAR COST TO A STOP HOWEVER INSTEAD OF THE CAR STOPPING IT JULTED FORWARD AND TURNED BACK ON. WENT 300 FT. AND MADE ANOTHER LEFT TURN AGAIN THE CAR SHUT OFF .THIS TIME IT DID NOT TURN ON. NO WARRING LIGHT EVER APPEARED.NOW 2 HOURS LATTER THE CAR CRANKS BUT WILL NOT TURN OVER. SYSTEM SAYS "OK". ABSOLUTLY NO WARRING LIGHTS ARE ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129442September 14, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TAKATA RECALL WINDOWS ON DRIVER SIDE KEEPS CLICKING MAKEING THE WINDOW GO UP AND DOWN WITH THE CAR NOT RUNNING OR THE KEYS NOT IN THE CAR WHICH CAUSE THE CAR TO COMPLETELY SHUT OFF SO I HAD THE CAR TOWED TO THE SHOP WHICH WAS DODGE JEEP OFF OF 10TH AND SHADELAND LAST YEAR THIS TIME AND NOW THE PROBLEM IS BACK AGAIN THEY KEPT MY CAR ALMOST THREE WEEK AND THEN I PICK THE CAR BACK UP AND THE PROBLEM WAS STILL THERE AND I WAS CHARGE 700.00 FOR A PROBLEM THAT IS STILL NOT FIXED AND ALSO THE DOOR IS HARD TO OPEN ALSO VERY HEAVY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123991September 1, 2018
UNKNOWN OR OTHER
I HAD JUST PURCHASED MY VEHICLE MADE ONE PAYMENT WITH 2500 DOWN.WE HAD AS RAIN STORM ON JULY 31 AND I WAS IN CITY LIMITS ON THE 24TH BLOCK WHERE I ALSO RESIDE AT AND THERE WAS RUNNING WATER BUT NOT HIGHER THAN THE CURB AND MY VEHICLE STALLED ON ME AND JUST SLOWLY BEGAN TO DIE OFF...AN ADJUSTER WAS SENT TO MY HOUSE NOT CHECKING DEEP IN THE MOTOR AND NOT BEING A LISCENED MECHANIC EITHER SAID VEHICLE WAS TOTAL LOSS..FLOOR BOARD WAS NOT WET EITHER...OCCURENCE, OF THIS INCIDENT WAS DUE TO THE INTAKE AND ITS POSITION..IN THE FRONT OF THE BUMPER FACING DOWN MESNING ANY SMALK OR LARGE AMOUNT OF WATER TRASH IS ABSORBING INTO MOTOR..NOT ONLY DID I LOSE MONEY BUT I AM UPSIDE DOWN STILL OWING A VEHICLE I DO NOT OWN AND I AM WITHOUT A VEHICLE...IM SIMPLY ASKING FOR ANY CONSIDERSTION IN HELPING ME GET ANOTHER VEHICLE WITH NO DOWN PAYMENT PLEASE...THE INCIDENT OCCURED IN ODESSA TX 79763
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119487August 12, 2018
STRUCTURE:BODY, ELECTRICAL SYSTEM, POWER TRAIN
THE VEHICLE SUDDENLY STARTED SMOKING, IMMEDIATELY FOLLOWED BY FIRE WHILE I WAS STOPPED AT A RED LIGHT IN THE MIDDLE OF TOWN. MY 2013 DODGE CHALLENGER ONLY HAD 20,000 MILES ON IT, AND ALL SERVICE WAS DONE AS RECOMMENDED BY DODGE, AT A CERTIFIED SHOP. I REPORTED THE ISSUE TO DODGE, AND THEY DENIED ANY MANUFACTURING DEFECT, DESPITE THE FACT THAT THERE IS A RECALL FOR MY MODEL, BECAUSE OF KNOWN ISSUES REGARDING ALTERNATORS OVERHEATING, OR SHORT CIRCUITING, CAUSING THERMAL DIODE FATIGUE. THE CAR WAS CONSUMED BY FLAMES WITHIN MINUTES, AND WAS DEEMED A TOTAL LOSS BY MY INSURANCE COMPANY. I HAVE NOT YET RECEIVED A SETTLEMENT. *BF *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11111027July 12, 2018
SEAT BELTS
MY SEAT BELTS IN FRONT SEAT GETS STUCK SO WE'RE UNABLE TO GET OUT WITHOUT PULLING WITH FORCE AND NOW CAN'T EVEN FASTEN SEAT BELT INDICATOR LIGHT DOESN'T EVEN ALARM EVEN THOSE SEAT BELT ISN'T FASTENED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104906June 30, 2018
VEHICLE SPEED CONTROL
ONE OF THE SPEED SENSOR HAS STOPPED WORKING, SOMEONE ELSE I KNOW IS HAVING THE SAME PROBLEM ON THEIR DODGE CHARGER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102008June 15, 2018
AIR BAGS
PASSENGER AIRBAG INFLATOR RECALL. RECEIVED RECALL BACK IN FEBRUARY 2018. HAVE CALLED LOCAL DEALERSHIP TO SET UP TIME TO FIX THE PROBLEM. WAS TOLD THEY DO NOT HAVE THE PARTS. I HAVE BEEN TOLD NOW 3 DIFFERENT TIMES PARTS ARE NOT AVAILABLE EVEN THOUGH LETTERS THAT I RECEIVED STATES THAT PARTS ARE IN. IT'S NOW BEEN 4 MONTHS. I JUST DO NOT THINK THEY WANT TO BOTHER WITH IT. DEALER LOCATION IS 970 E. INTERSTATE 30, ROCKWALL TEXAS 75087 (469) 698-2100
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093619May 14, 2018
STEERING
TL* THE CONTACT OWNS A 2013 DODGE CHALLENGER. WHILE DRIVING 50 MPH, THE CHECK POWER STEERING WARNING INDICATOR ILLUMINATED AND THE THE POWER STEERING FAILED. THE CONTACT STATED THAT IT BECAME VERY DIFFICULT TO STEER THE VEHICLE. THE VEHICLE WAS TAKEN TO DALLAS DODGE CHRYSLER JEEP RAM (11550 LYNDON B JOHNSON FWY, DALLAS, TX 75238, (214) 327-9361) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING FAILED (DUE TO A LOW AMOUNT OF POWER STEERING FLUID) AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092767May 9, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE SMART GLASS WHICH IS CAUSED BY THE DOOR LATCH IN THE VEHICLE WILL MALFUNCTION AND WHILE THE VEHICLE IS OFF WILL CYCLE UP AND DOWN CAUSING THE WINDOWS TO GO UP AND DOWN AND CAUSES BATTERY TO DRAIN WHILE PARKED AND DRIVING REFER TO 2011-12 DODGE CHALLENGER SMART GLASS RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092176May 7, 2018
ELECTRICAL SYSTEM, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL* THE CONTACT OWNS A 2013 DODGE CHALLENGER. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE WINDOWS WOULD INDEPENDENTLY GO DOWN AND UP WHILE THE VEHICLE WAS OFF. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START. THE CONTACT HAD TO USE BATTERY BOOSTER CABLES TO START THE VEHICLE BECAUSE THE WINDOW FAILURE WAS DRAINING THE BATTERY. THE VEHICLE WAS TAKEN TO CARLOCK CHRYSLER DODGE JEEP RAM OF TUSCALOOSA (550 SKYLAND BLVD E, TUSCALOOSA, AL 35405), BUT WAS NOT DIAGNOSED. THE DEALER STATED THAT THERE WERE NO RECALLS FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,466.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091038April 30, 2018
AIR BAGS, SEATS, STEERING
AIR BAG INDICATOR LIGHT INTERMITTENTLY LIGHTS AND RENDERS THE AIRBAG SYSTEM USELESS DUE TO THE MALFUNCTIONING SWITCH IN THE AIRBAG SYSTEM. THIS COULD CAUSE INJURY OR DEATH TO THE OCCUPANTS OF THE VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089619April 23, 2018
EXTERIOR LIGHTING
AUTOMATIC LIGHTS STOPPED WORKING. DEALER SAYS THE LIGHT ASSEMBLY IS BAD AND NEEDS TO BE REPLACED AND IT IS A $800+ PART. I HAVE SEARCHED AND THERE ARE MANY DODGE OWNERS WITH DIFFERENT YEARS THAT HAVE THE SAME ISSUE. THIS SEEMS TO BE A DODGE RELATED ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089218April 21, 2018
AIR BAGS, ELECTRICAL SYSTEM, ENGINE
SMART GLASS DRAINING BATTERY, TAKATA INFLATOR RECALL, TIMING CHAIN RECALL AND ALTERNATOR RECALL IN DEC 2017 MY DODGE CHALLENGER 13' RAN OUT OF BATTERY & WAS TOWED TO A REPAIR SHOP. THERE WERE 2 RECALLS, ONE BEING AN ALTERNATOR, CAUSING THE BATTERY TO DRAIN AND NOT ABLE TO BE JUMPED. AFTER 1.5 MONTHS OF TALKING TO CHRYSLER FCA RECALLS ABOUT HOW TO GET THE RECALL WORK COMPLETE, MY CAR ARRIVED AT COVERT DODGE IN AUSTIN IN JAN 2018 (I PAID FOR TOW OUT OF POCKET). FROM DEC TO MAR 20TH, I WAS WITHOUT A CAR AND COVERT /FCA WOULD NOT PUT ME IN A RENTAL WHILE WAITING ON BACK ORDERED PARTS. ON MAR 20TH, THEY PUT ME IN A RENTAL VEHICLE. APR 20TH FCA CALLED TO TELL ME: 1) ALL 3 RECALLS HAVE BEEN ADDRESSED 2) THE SMART GLASS WINDOW MODULE, WHICH IS ACTUALLY WHAT IS CAUSING THE BATTERY TO DRAIN, IS STILL ON BACKORDER (ETA MAY 29, BUT NOT A FIRM ETA AND THIS PART HAS BEEN ON BACKORDER SINCE JAN) BUT THE CAR CAN BE DRIVEN WITHOUT OPERABLE WINDOWS, 3) I NEED TO RETURN THE RENTAL IN 2 DAYS AND PICK UP MY CAR. I STATED THAT IT IS UNSAFE TO DRIVE A CAR WITH INOPERABLE WINDOWS (GETTING PULLED OVER AND HAVING TO OPEN MY DOOR TO TALK TO THE POLICE, EXTREMELY HOT WEATHER IN TEXAS AND NOT BEING ABLE TO OPEN THE WINDOWS, LITTLE KIDS AND CAR SICKNESS, UNABLE TO USE DRIVE-THROUGH ANYTHING, ETC). THE SERVICE MANAGER STATED THAT HE CAN'T COMMENT ON SAFETY, BUT THE CAR IS DRIVABLE. THE CASE MANAGER AT FCA SAID THAT SHE CAN ONLY ADDRESS SAFETY CONCERNS IN BULLETINS FROM FCA. THE SMART GLASS WINDOW MODULE HAS BEEN ON BACK ORDER FOR ME SINCE JAN 2018 AND NO CONFIRMED ETA. THIS PART HAS BEEN RECALLED ON 2012 AND 2011 CHALLENGER AND MULTIPLE OTHER MOPAR PART CARS. THERE IS A LONG LIST OF PEOPLE WAITING FOR THIS PART (PROBABLY 1000S), MANY DUE TO A RECALL. IN THE MEANTIME, I'M EXPECTED TO USE MY CAR WITHOUT WORKING WINDOWS - MEANING WINDOWS HAVE TO BE CLOSED AND CAN NOT OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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