Chrysler Sebring Complaints (2004)

292 consumer complaints on file.

#10235580July 24, 2008
SUSPENSION:REAR
UPPER REAR STRUT MOUNTS FOR 2004 CHRYSLER SEBRING SEVERE CORROSION CAUSING MOUNTS TO FAIL. IF NOT CAUGHT IN TIME STRUT ASSEMBLY COULD WEAR THROUGH INSIDE SIDE-WALL OF TIRE AND CAUSE BLOWOUT, POSSIBLY WRECK. REPLACEMENT PARTS ARE ALL BUT IMPOSSIBLE TO FIND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235405July 22, 2008
SUSPENSION
I WAS DRIVING MY VEHICLE AND STARTED TO HEAR A KNOCKING IN THE REAR OF MY VEHICLE. I STOPPED AT A MUFFLER/SHOCK DEALER AND THEY HAD TO REPLACE A BROKEN UPPER STRUT PLATE AND BEARINGS ON THE RIGHT REAR, BECAUSE THESE PARTS HAD COMPLETELY RUSTED AWAY. MY VEHICLE IS ONLY 4-YEARS OLD. ABOUT A MONTH LATER, THE SAME THING HAPPENED TO THE LEFT REAR OF MY VEHICLE, BUT THE SHOP COULD NOT LOCATE ANY REPAIR PARTS. THERE ARE SO MANY OF THESE PARTS BREAKING THE DEALERS CAN'T KEEP THE PARTS ON HAND. I WAS TOLD BY CHRYSLER CORP AND OTHER PARTS DEALERS; THAT THERE ARE OVER 9,000 OF THESE STRUT-PLATES ON BACK ORDER. THIS MAKES DRIVING THE CAR UNSAFE, AND WITH THESE MANY BREAKDOWNS THE VEHICLE SHOULD BE INCLUDED IN A RECALL TO REIMBURSE OWNERS FOR THIS EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235149July 21, 2008
LATCHES/LOCKS/LINKAGES
TL*THE CONTACT OWNS A 2004 CHRYSLER SEBRING. THE CONTACT STATED THAT THE DRIVER'S SIDE FRONT DOOR LOCK IS INOPERATIVE, PREVENTING HIM FROM OPENING THE DOOR FROM INSIDE THE PASSENGER COMPARTMENT. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR REPAIR; HOWEVER, THE PART IS ON BACK ORDER. THE CONTACT HAS TO WAIT 6-8 WEEKS TO HAVE THE VEHICLE REPAIRED. THE MANUFACTURER DID NOT PROVIDE ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234447July 15, 2008
SUSPENSION:REAR
I HAD OWNED THE CAR LESS THAN 4 YEARS WHEN THE REAR STRUT MOUNT ON THE PASSENGER SIDE BROKE FROM CORROSION AND CAUSED ME TO HAVE TO HAVE THE REAR MOUNTS AND STRUTS REPLACED. I EMAILED CHRYSLER AND THEY RESPONDED THAT SINCE THE CAR WAS NO LONGER UNDER WARRANTY FOR THOSE PARTS THAT THERE WAS NOTHING THEY COULD DO ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233682July 9, 2008
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
IN MAY OF 2008, MY WIFE WAS DRIVING THE VEHICLE WITH HER PURSE ON THE PASSENGER SEAT. SHE SMELLED SOMETHING BURNING AND LOOKED OVER TO DISCOVER THAT HER PURSE WAS BURNING ALONG WITH THE PASSENGER SEAT. SHE PULLED OFF THE FREEWAY AND WAS ABLE TO EXTINGUISH THE FIRE. THE BOTTOM OF HER PURSE WAS CHARRED AND THE PASSENGER SEAT HAD A BURN WHOLE ABOUT THE SIZE OF A QUARTER. THE FIRE WAS DUE TO THE DEFECTIVE SEAT WARMER. THE SEAT WARMER HAS A RANGE OF 1-5 WITH 1 BEING THE LOWEST. THE WARMER WAS ON 3. I HAD BROUGHT THE CAR TO THE DEALERSHIP SEVERAL TIMES WHEN IT WAS UNDER WARRANTY WITH THE COMPLAINT OF THE SEAT WARMERS OVERHEATING. I HAD FELT A BURNING ON THE DRIVERS SIDE AND WAS CONVINCED THAT THERE WAS AN ISSUE WITH THE SEAT WARMER. ADDITIONALLY MY WIFE HAD MENTIONED THAT SHE FELT SIMILAR OVERHEATING ON THE PASSENGER SIDE. EACH TIME I BROUGHT IT IN TO CHRYSLER, I WAS TOLD THAT THERE WAS NO PROBLEM. I HAD ASKED THEM TO SEARCH FOR RECALLS AS WELL AS TSB'S. I WAS TOLD THERE WERE NONE. THERE WAS IN FACT A TSB ISSUED FOR THIS EXACT PROBLEM BEFORE I HAD BROUGHT MY CAR IN TO BE EXAMINED. IT SEEMS THAT THIS WAS EITHER IGNORED OR OVERLOOKED ON AT LEAST 2 OCCASIONS. WE KEPT THE CONTROL AT 3 OR BELOW AND THIS SEEMED TO HELP FOR A BIT, HOWEVER IT STILL GOT TOO HOT ON MANY OCCASIONS AND WE HAD TO TURN THEM OFF. I HAVE DISCOVERED RECENTLY THAT THE CHRYSLER JEEP FOR 2004 WAS RECALLED FOR EXACTLY THE PROBLEM THAT I HAD. NOW THE MERCEDES (DAMLIERCHRYSLER) IS UNDER INVESTIGATION FOR THE SAME PROBLEM AS WELL. I BROUGHT THE CAR BACK TO THE DEALERSHIP ON 7/2/2008 HOPING THAT THEY WOULD HELP RESOLVE THIS. I WAS TOLD THAT A MANAGER WAS PUTTING A CALL INTO CHRYSLER TO SEE WHAT COULD BE DONE. I CALLED LATTER IN THE DAY FOR STATUS AND WAS TOLD THAT THE MANAGER WAS AT THE DENTIST. WHEN I PICKED UP THE CAR, I WAS TOLD THAT HE NEVER RETURNED FORM THE DENTIST. I AM NOW (7/9/08) BEING TOLD THAT THE CHRYSLER FACTORY REP IS ON VACATION AND WILL NOT BE BACK UNTIL 7/14/08.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10233456July 7, 2008
STRUCTURE, SUSPENSION:REAR
2004 CHRYSLER SEBRING REAR UPPER STRUT MOUNTS BROKEN FROM CORROSION. REPLACEMENT PARTS NOT AVAILABLE. BACK ORDERED BY THE THOUSANDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233013July 2, 2008
SUSPENSION:REAR
INCIDENT: OUTER, OR UPPER PLATES FOR STRUT ASSEMBLY DETERIORATED; VEHICLE DEEMED UNSAFE TO OPERATE; PARTS ON NATIONWIDE BACKORDER; APPROX. 3,000 VEHICLES AFFECTED BY THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231831June 20, 2008
AIR BAGS:FRONTAL
THE AIRBAG LIGHT GOES ON AND OFF AT RANDOM. CHRYSLER HAS REPLACED THE SEATBELT TENSIONER ON TWO SEPARATE OCCASIONS TO FIX THE PROBLEM. IT IS NOW RECURRING AND THE LOCAL CHRYSLER DEALER WANTS TO REPLACE BOTH DRIVER AND PASSENGER SEATBELT TENSIONERS TO TURN OFF THE LIGHT. I BELIEVE, FROM ONLINE QUERIES, THAT THIS IS A COMMON PROBLEM WITH THIS PARTICULAR CAR MODEL SERIES. THE CONDITION IS CLEARLY UNSAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229794June 3, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM
I HAD A PROBLEM WITH MY THERMOSTAT OVERHEATING IN 2007. THE CAR WAS ONLY A LITTLE OVER TWO YEARS OLD. I PURCHASED THE CAR BRAND NEW IN 2004 AND STARTED HAVING PROBLEMS WITH IT TWO YEARS LATER. THEN THE ENGINE HAD A TAPPING NOISE IN IT AND THE CAR STARTED GOING DOWN HILL AFTER THAT POINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225980April 28, 2008
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2004 CHRYSLER SEBRING CONVERTIBLE. WHILE DRIVING 30 MPH, THE VEHICLE WOULD NOT SLOW DOWN WHEN HE DEPRESSED THE BRAKE. AS A RESULT, THE VEHICLE CRASHED INTO THE CURB. THIS CAUSED THE PASSENGER SIDE FRONT AND THE DRIVER SIDE REAR TIRE TO GO FLAT. THE CONTACT HAD THE VEHICLE TOWED TO THE MECHANIC AND AS OF APRIL 28, 2008, THE MECHANIC HAD NOT INSPECTED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 92,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10224531April 14, 2008
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
2004 SEBRING CONVERTIBLE TOURING EDITION WITH 25,700 MILES. LEATHER INTERIOR WITH HEATED SEATS. WHILE SITTING IN THE PARKING LOT OF MY SON'S SCHOOL, MY SON FELT SOMETHING HOT ON HIS BACK. THE HEATED SEATS WERE ON 1, THE HEATING ELEMENT BURNT THROUGH THE CUSHION AND LEATHER SEAT BACK AND ALSO BURNT A HOLE INTO HIS COAT. THE CUSHION OR THE POLYESTER FILL IN HIS COAT WAS IN A BLACK MOLTEN FORM AND BURNT THE TIP OF HIS FINGER AND HE JUMPED OUT OF THE CAR. THE HOLE IN THE SEAT WAS THE SIZE OF A QUARTER AND NEEDED TO BE EXTINGUISHED WITH A WATER BOTTLE TO STOP IT FROM BURNING,THE SEAT WAS ON FIRE! CHRYSLER DEALERSHIP WOULDN'T COVER REPAIRS, NOT A WARRANTY PROBLEM. SEPARATE WARRANTY THAT WAS PURCHASED DIDN'T WANT TO COVER DAMAGES, UPHOLSTERY IS NOT COVERED, BUT I ARGUED THIS IS NOT NORMAL WEAR, SEATS DON'T CATCH ON FIRE. THE FINAL OUTCOME, WARRANTY COMPANY SENT A USED SEAT TO MY HOME. CAR DEALERSHIP CHARGED 65.00 TO CALL WARRANTY COMPANY WITH A LIST OF PARTS TOTALING $ 3,200.00 FOR SEAT BACK. WHEN AN AGREEMENT BETWEEN WARRANTY COMPANY AND MYSELF TO INSTALL A USED SEAT, DEALER WANTED AN ADDITIONAL $ 85.00 TO INSTALL SEAT. THUS THE REASON THE SEAT WAS SENT TO MY HOUSE. HAD THIS OCCURRED WHILE DRIVING ON THE HIGHWAY AN ACCIDENT WOULD'VE BEEN CERTAIN. *TR
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10223940April 4, 2008
VISIBILITY:GLASS, SIDE/REAR
2004 CHRYSLER SEBRING REAR WINDOW BROKE. CONSUMER STATES THAT THE VEHICLE WAS ON AND THE REAR WINDOW BROKE INTO PIECES WITHOUT WARNING. THE REAR WINDOW ALSO BROKE WHEN PUTTING THE CONVERTIBLE TOP DOWN. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218835February 22, 2008
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
DRIVING THE FREEWAY ON 91 DEGREE DAY AND RIGHT FRONT PASSENGER SEAT CATCHES FIRE DUE TO SEAT HEATING ELEMENT WHICH WAS NOT TURNED ON. CAR WAS TURNED OFF AND POLICE USED DRY CHEMICAL EXTINGUISHER. THE HEAT ELEMENT CONTINUED TO PRODUCE SIGNIFICANT HEAT UNTIL UNPLUGGED BY THE FIRE DEPARTMENT. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10218265February 17, 2008
AIR BAGS:FRONTAL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKES AND AIR BAGS THE BRAKES WOULD NOT CATCH UPON TRYING TO STOP AND CAUSED A REAR END COLLISION. ALSO THE AIR BAGS CAME OUT UPON CRASH AT MAYBE 20 MILES PER HOUR AND CAUSED A BROKEN ARM AND A LACERATION UNDER THE CHIN AND HAD TO BE STITCHED AND PERSON IS HOSPITALIZED. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10217598February 10, 2008
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, AIR BAGS
2004 CHRYSLER SEBRING CONVERTIBLE 2.7 LITER ENGINE FAILURE. THIS ENGINE SEIZED WHILE I WAS DRIVING LUCKILY IT I WAS ONLY GOING 35 MPH AND I HAD TIME TO PULL THE VEHICLE OFF THE ROAD. THIS VEHICLE HAS HAD AN AIR BAG LIGHT ON SINCE I BOUGHT IT AND NO DEALERSHIP HAS BEEN ABLE TO SOLVE THE PROBLEM THERE HAS BEEN NUMEROUS ISSUES WITH THE CAR THROUGHOUT THE THREE YEARS I HAVE OWNED IT. I AM A SINGLE PARENT WHO IS WITHOUT A CAR FOR OVER TWO MONTHS NOW BUT PAYING $350.00 A MONTH ON IT. I HAVE MAINTAINED THIS CAR ON A REGULAR BASIS AND CHRYSLER HAS DENIED THE CLAIM EVEN THOUGH EVERY MECHANIC I HAVE TALKED TO SAYS THIS IS A COMMON PROBLEM WITH THE ENGINE. I HAVE TO INVEST ALMOST $5,000.00 IN A CAR THIS MONTH THAT BLUE BOOKS AT MAYBE $8,000.00. I WILL NEVER BUY ANOTHER CHRYSLER AGAIN AND WANT ANYONE THAT IS CONSIDERING ONE OF THEIR PRODUCTS TO RECONSIDER. THIS ISSUE CAN CRUSH YOU FINANCIALLY I HAD TO DECIDE WEATHER TO LET THEM REPO THE CAR AND DEVASTATE ME FINANCIALLY OR TO JUST SAVE ALL OF MY EXTRA MONEY TO MAKE THE REPAIR. IT HAS BEEN THE MOST FINANCIALLY DEVASTATING EVENT IN MY LIFE. I SERVICED THIS CAR REGULARLY THROUGH INDIVIDUALS AND SOMETIMES JIFFYLUBE BUT IT STILL WAS MAINTAINED. REGARDLESS THIS IS A WELL KNOWN DEFECT AND ANY VEHICLE THAT IS ONLY THREE YEARS OLD AND HAS 80,000 MILES ON IT SHOULD NOT HAVE A BLOWN ENGINE. I TRUSTED THIS CAR WOULD AT LEAST LAST ME THROUGH MY LOAN. THIS IS IRRESPONSIBLE ON CHRYSLERS PART FOR NOT TAKING SOME RESPONSIBILITY FOR THESE CARS HOW COULD THEY ABUSE THE PUBLIC IN THIS WAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216996February 5, 2008
ELECTRICAL SYSTEM:HORN
TL*THE CONTACT OWNS A 2004 CHRYSLER SEBRING CONVERTIBLE. ONE YEAR AFTER THE VEHICLE WAS PURCHASED, THE HORN FAILED. THE HORN HAS BEEN REPLACED BY THE DEALER SIX TIMES; THE MOST RECENT REPAIR WAS IN FEBRUARY OF 2008. HOWEVER, THE FAILURE RECURRED TWO DAYS LATER. THE DEALER AND MANUFACTURER STATED THAT NOTHING COULD BE DONE. THE CONTACT WAS INFORMED THAT THERE WERE TWO CONTACTS BEHIND THE AIR BAG THAT BECAME LOOSE OR WORN. THE CURRENT MILEAGE WAS 61,000 AND FAILURE MILEAGE WAS 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216630January 31, 2008
ELECTRICAL SYSTEM:IGNITION:MODULE, ELECTRICAL SYSTEM
VEHICLE FAILED EMISSION INSPECTION. VEHICLE COMPUTER WILL NOT RESET. DEALERS INSIST THAT THE VEHICLE MUST BE DRIVEN OVER 400 MILES FOR THE COMPUTER TO RESET. VEHICLE WAS DRIVEN THE RECOMMENDED DISTANCES AND THE COMPUTER FAILED TO RESET. WHEN THE VEHICLE WAS TAKEN BACK TO THE DEALERS THEY ASK FOR THE VEHICLE TO BE DRIVEN FOR AN ADDITIONAL 400 MILES. AT THE COST OF FUEL, TOLLS, AND TIME SPENT ON THE ROAD, THE EMISSION INSPECTION IS COSTING A FORTUNE FRO VEHICLE THAT IS ONLY FOUR YEARS OLD. THE COMPUTER IS UNDER WARRANTY BUT IT SEEMS LIKE DEALERS DON'T WANT TO HONOR THE WARRANTIES DUE TO THE REPLACEMENT COST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215260January 17, 2008
AIR BAGS
TL*THE CONTACT OWNS A 2004 CHRYSLER SEBRING. WHILE DRIVING 10 MPH, THE AIR BAG LIGHT CONTINUED TO DIM. THE VEHICLE WAS TAKEN TO A DEALER TWICE. DURING THE FIRST VISIT, THE DEALER ATTEMPTED TO CORRECT THE FAILURE, BUT IT RECURRED SEVEN DAYS LATER. DURING THE SECOND VISIT, A NEW COMPUTER SYSTEM WAS INSTALLED IN THE DASHBOARD. THE REPAIR LASTED APPROXIMATELY EIGHT MONTHS BEFORE THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 36,489 AND CURRENT MILEAGE WAS 48,936.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214876January 15, 2008
STRUCTURE:BODY:DOOR
TL*THE CONTACT OWNS A 2004 CHRYSLER SEBRING. THE CONTACT'S DAUGHTER WAS SEVERELY CUT WHEN SHE OPENED THE DOOR FROM THE OUTSIDE. THE CHROME PLATING ON THE DOOR HANDLE WAS FAILING. THE CONTACT BELIEVED THAT THE HANDLE WAS FAULTY AND A MAJOR SAFETY ISSUE. THE DEALER HAS NOT INSPECTED THE VEHICLE. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 47,728 AND FAILURE MILEAGE WAS 47,650.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10214816January 14, 2008
WHEELS:RIM, TIRES
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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