Chrysler Sebring Complaints (2000)

172 consumer complaints on file.

#10486309November 28, 2012
STEERING, SUSPENSION
THERE WAS A RECALL THAT BEGAN ON JANUARY 28, 2011 FOR BAD BALL JOINTS. I BOUGHT THE CAR IN DEC 2010 IN BETWEEN RECALLS 2009 -2011. NEVER GOT A RECALL NOTICE FOR THIS. ON NOVEMBER 16 TH 2012 MY BALL JOINT BROKE MY CAR WENT OUT OF CONTROL ALMOST HIT TWO PHONE POLES HAD MY FAMILY IN THE CAR. LIKELY WE WERE NOT HURT OR KILLED. CHRYSLER NEEDS TO STEP UP AND FIX MY CAR FOR PUTTING BAD BALL JOINTS ON IT . THIS IS NOT THE FIRST TIME THERE WAS A RECALL ON THIS IN 2001-2009-2011 CAN YOU PLEASE HELP ME TO HAVE CHRYSLER FIX MY CAR. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10486064November 26, 2012
STEERING, SUSPENSION
THERE A RECALL ON 10-13-2009 FOR BAD BALL JOINTS. I BOUGHT THE CAR IN 12-2010 NEVER GOT A RECALL NOTICE ON BALL JOINTS. ON NOV-16-2012-WE WERE DRIVING WITH MY 9 YR OLD AND 10 YEAR OLD WITH NO WARNING THE BALL JOINT BROKE ON DRIVER SIDE WHEEL . CAR WENT OUT OF CONTROL WE ALMOST HIT TWO PHONE POLES THE CAR WENT INTO A FIELD. THE WHEEL IS NOW HANGING OFF CAR NOT DRIVEABLE. NOBODY WAS HURT IT COULD OF BEEN WORSE. WILL CHRYSLER STILL HAVE HONOR THIS RECALL TO FIX MY CAR BEING THE RECALL WAS 3 YRS AGO IF I KNEW THERE WAS A RECALL I WOULD OF HAD THIS FIX. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10472911August 29, 2012
STRUCTURE:BODY:DOOR
PASSENGER GRABBED INTERIOR DOOR HANDLE AND HAD FINGER SLICED OPEN BY CHROME PLATING ON THE HANDLE WHICH HAD PEELED BACK LEAVING EXPOSED SHARP STRIP OF CHROME FACING AWAY FROM HANDLE. FINGER BLED PROFUSELY BUT DID NOT REQUIRE STITCHES. CUT WAS ABOUT 5/16TH INCH LONG. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10455270April 15, 2012
SEAT BELTS
THE FOLLOWING PROBLEM CONCERNS THE SEATBELT RESTRAINT SYSTEM ".THE SEATBELT CONTROL MODULE" HAS FAILED ON OUR 2000 CHRYSLER SEBRING 1. THIS VEHICLE IS NOT DRIVEN ON A REGULAR BASIS AND AFTER SETTING FOR A PERIOD OF TIME THE BATTERY WAS LOW REQUIRING JUMP STARTING. 2. TWO DEALERSHIPS CHECKED OUT WHAT WAS DRAINING THE BATTERY AND WAS TOLD THERE WAS NO PROBLEMS WITH THE CAR. 3. WITH THE BATTERY GROUND DISCONNECTED AND AN AMMETER BETWEEN BATTERY GROUND AND CHASIS GROUND MY INITIAL READING WAS .06 AMPS,. 4. WITH THIS SAME TEST SETUP IN PLACE THE DOORS WERE OPENED AND THEN CLOSED THE AMMETER READ .5 AMPS DRAW ON THE BATTERY AFTER THE CONTROL FOR THE INTERIOR LIGHTS TIMED OUT. NOTE:THE INITIAL BREAKING OF THE GROUND DISGUISED THE PROBLEM. (MAYBE WHY DEALERSHIPS DID NOT DETECT THE PROBLEM) . I PROCEEDED TO PULL FUSES UNTIL I DISCOVERED THE .5 AMP DRAIN WENT AWAY WHEN THE FUSE FEEDING THE SEAT BELT CONTROL MODULE WAS PULLED. I HAVE NOT YET HAD OUR CAR REPAIRED HOWEVER APPEARANCES ARE THAT THE MODULE IS DEFECTIVE. THIS PROBLEM MAY NEVER HAVE SHOWED UP HAD THE CAR BEEN DRIVEN ON A REGULAR BASIS KEEPING THE BATTERY FROM GETTING TOO LOW TO START THE CAR. EVEN WITH THE FUSE PULLED THE SEATBELTS COULD BE USED AS NORMAL WHICH WE DID SEVERAL TIMES BEFORE THEY LOCKED TO WHERE THEY COULD NOT BE RETRACTED. WHAT LITTLE RESEARCH I HAVE DONE TELLS ME THIS MODULE HAS MANY SAFETY FUNCTIONS BESIDES JUST REMINDING US TO FASTEN THE SEAT BELTS. THE IMPACT SENSOR IS A COMPONENT OF THE SEATBELT CONTROL TIMER MODULE (SCTM) LOCATED UNDER THE CENTER CONSOLE. THE G-SENSOR IS SENSITIVE TO FRONTAL IMPACT AND TO A ROLL OR PITCH OR MORE THAN 45 DEGREES AND TO ACCELERATION OR DECELERATION EQUAL TO OR GREATER THAN 0.7G IN ANY DIRECTION. IN CLOSING MY CONCERN IS THAT THERE ARE MANY CARS BEING DRIVEN DAILY WITH THE OWNERS UNAWARE OF A MALFUNCTIONING "SEAT BELT CONTROL MODULE". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447195February 8, 2012
SEAT BELTS
TL* THE CONTACT OWNS A 2000 CHRYSLER SEBRING CONVERTIBLE. THE CONTACT STATED THAT THE DRIVER AND PASSENGER SIDE SEAT BELTS WERE LOCKED AND WOULD NOT RETRACT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 154,000 AND THE CURRENT MILEAGE WAS 157,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425899September 17, 2011
SEAT BELTS
MY WIFE OWNS A 2000 CHRYSLER SEBRING JXI CONVERTIBLE. ON SEPTEMBER 6., 2011 MY WIFE WAS LEAVING FOR WORK AND WHEN SHE WENT TO BUCKLE HER SEAT BELT THE ENTIRE SEAT BELT'S FEMALE RECEPTICLE (DRIVER'S SIDE) BROKE OFF IN HER HAND (THE ENTIRE CABLE SNAPPED). UPON INSPECTION WE DISCOVERED THE CABLE THAT BOLTS THE RECEPTICLE TO THE SEAT FRAME HAD BROKEN IN THE MIDDLE WHERE THERE IS VERY LITTLE BINDING OR BENDING. WE CALLED CHRYSLER CUSTOMER SERVICE AND THEY STATED IT "WASN'T COVERED UNDER WARRANTY...." MY WIFE TOOK THE VEHICLE TO OUR LOCAL CHRYSLER DEALERSHIP AND THEY TOLD HER IT WOULD COST $300 TO REPLACE IT. AS A TEMPORARY FIX I MOVED THE SEAT BELT RECEPTICLE FROM THE FRONT PASSENGER SIDE SEAT TO THE TO THE DRIVER'S SIDE SINCE IT'S ILLEGAL IN MISSOURI TO DRIVE WITHOUT A SEAT BELT. WE FEEL THERE SHOULDN'T BE A WARRANTY PERIOD FOR SAFETY EQUIPMENT ON A VEHICLE - IF A PART FAILS THROUGH NO FAULT OF THE OWNER THE MANUFACTURER SHOULD REPLACE THEIR SUBSTANDARD PARTS, ESPECIALLY WHEN IT'S A DEFECTIVE PART THAT COULD COST THE OCCUPANTS OF THE VEHICLE THEIR LIFE. AFTER DOING AN ONLINE SEARCH WE FOUND WE WEREN'T ALONE IN SEAT BELT RECEPTICLES BREAKING ON CHRYSLER SEBRINGS. WITHIN 10 MINUTES OF MY SEARCH I FOUND 5 COMPLAINTS DESCRIBING THE SAME MALFUNCTION OR DEFECT - ONE MENTIONED THE PROBLEM WAS DISCOVERED AFTER AN ACCIDENT WHERE "SEVERE HEAD INJURIES" RESULTED. THE COMPLAINTS I READ ONLINE STARTED WITH THE MODEL YEAR 2000 AND GO THROUGH 2005. MY WIFE IS AFRAID TO DRIVE THE CAR FOR FEAR OF THE SEAT BELT RECEPTICLE I MOVED TO THE DRIVER'S SIDE FAILING IN AN ACCIDENT. IF I GET ONE FROM A JUNKYARD TO SAVE MONEY ON THE REPAIR WHO'S TO SAY IT WON'T BREAK IN AN ACCIDENT TOO RESULTING IN SERIOUS INJURY OR DEATH? *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416766August 2, 2011
SEAT BELTS
TL* THE CONTACT OWNS A 2000 CHRYSLER SEBRING CONVERTIBLE. THE CONTACT STATED THAT AT TIMES, THE SEAT BELT CONNECTORS WOULD FAIL TO ALIGN PROPERLY, RENDERING THEM INOPERABLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 160,000 AND THE CURRENT MILEAGE WAS 164,000. UPDATED 8/29/11 *CN THE SEAT BELT RELEASE MODULE DOES NOT RANDOMLY BELTS. UPDATED 09/21/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409957June 29, 2011
WHEELS:LUGS/NUTS/BOLTS/STUDS
2000 CHRYSLER SEBRING, UNIT 1 WAS TRAVELING WESTBOUND ON THE OHIO TURNPIKE IN THE LEFT LANE. THE RIGHT FRONT WHEEL FELL OFF THE RIGHT FRONT AXLE OF UNIT1 CAUSING DAMAGE TO THE RIGHT FRONT FENDER. *BF (OHIO TRAFFIC CRASH REPORT # 10-0306-90).*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359258October 5, 2010
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL*THE CONTACT OWNS A 2000 CHRYSLER SEBRING. THE CONTACT STATED THAT WHILE TRYING TO START THE VEHICLE, THE KEY WOULD NOT TURN IN THE IGNITION SWITCH. THE CONTACT HAS TAKEN THE VEHICLE TO THE DEALER WHENEVER THE FAILURE OCCURRED SPORADICALLY FOR THE LAST FIVE YEARS. THE CONTACT HAD NOT ALLOWED THE DEALER TO DIAGNOSE THE FAILURE WITH THE IGNITION SWITCH. THE CONTACT WAS USING HOME REMEDIES TO DIAGNOSE THE FAILURE; HOWEVER, IT WAS UNSUCCESSFUL. THE CONTACT STATED THIS WAS A SAFETY ISSUE BECAUSE THE VEHICLE COULD LEAVE HIM STRANDED ON THE ROAD. THE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355150September 13, 2010
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER, STEERING, AIR BAGS
YES I , HAVE A 2000 CHRYSLER SEBRING AND I BOUGHT IT WHEN IT HAD 20,000 MILES ON IT AND HAVE HAD SEVERAL ISSUES THAT CONCERN ME ABOUT DRIVING THE CAR. THE STEERING WHEEL HAS SHORTS IN IT TO WHERE MOST OF THE TIME THE HORN AND OTHER STUFF DON'T WORK ON IT. THE SECOND ISSUE IS THAT THE PASSENGER AIRBAG IS ABOUT TO POP IT HAS CAME OUT ALOT AND AT ANY TIME THE AIRBAG CAN POP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355159September 13, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, STEERING, AIR BAGS
TL* THE CONTACT OWNS A 2000 CHRYSLER SEBRING. THE CONTACT STATED THAT THE DRIVER AND PASSENGER WINDOWS BECAME STUCK CLOSED. THE WINDOW REGULATOR FAILED AND THE CONTACT WAS UNABLE TO OPEN THE WINDOWS. THE STEERING WHEEL WOULD ALSO SHOCK THE CONTACT INTERMITTENTLY WHEN STARING THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT THE AIR BAGS WERE VISIBLE THROUGH THE DASHBOARD. THE CONTACT STATED THAT THE AIR BAGS COULD INDEPENDENTLY DEPLOY AT ANY TIME AND AS A PRECAUTION, THE FRONT PASSENGER SEAT WAS NO LONGER BEING USED. THE VEHICLE WAS TAKEN TO THE DEALER THIRTEEN TIMES. THE DEALER ADVISED THAT THE VEHICLE WAS NOT UNDER RECALL AND ANY REPAIRS WOULD BE AT THE CONTACTS EXPENSE. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 92,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351704August 25, 2010
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* THE CONTACT OWNS A 2000 CHRYSLER SEBRING. THE CONTACT STATED WHILE DRIVING 30 MPH, THE FRONT PASSENGER SIDE LOWER BALL JOINT FRACTURED. THE CONTACT WAS UNABLE TO DRIVE THE VEHICLE AND IT WAS TOWED TO THE DEALER WHERE THE LOWER BALL JOINT WAS REPLACED. THE CONTACT STATED THAT THE LOWER BALL JOINT WAS REPLACED ONE YEAR AGO FOR THE SAME FAILURE THAT OCCURRED WHILE BRAKING FROM 5 MPH. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341226July 2, 2010
STRUCTURE:BODY:ROOF AND PILLARS, EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL*THE CONTACT OWNS A 2000 CHRYSLER SEBRING CONVERTIBLE. THE CONTACT STATED THAT THE BUTTON TO THE CONVERTIBLE TOP WOULD NOT WORK UNLESS IT WERE PRESSED REPEATEDLY. THE CONTACT ALSO STATED THAT THE AIR CONDITIONING UNIT STOPPED FUNCTIONING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS TOLD THAT THE COMPRESSOR TO THE AIR CONDITIONING UNIT FAILED; YET, THEY WERE NOT SURE WHAT WAS WRONG WITH THE CONVERTIBLE TOP. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 34,000 AND THE CURRENT MILEAGE WAS 53,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336486June 15, 2010
SEAT BELTS
2000 CHRYSLER SEBRING CONVERTIBLE JXI - SEATBELTS MALFUNCTION SEATBELT RETRACTOR LOCKS UP (BOTH SEATS AT THE SAME TIME) SO THE SEAT BELTS CANNOT BE USED. INTERMITTENT PROBLEM BUT VERY PROBLEMATIC. I HAVE REPLACED THE SEATBELT FUSE. I HAVE CONSULTED WITH A CHRYSLER SERVICE DEPT. TECHNICIAN WHO STATED THAT REPLACING THE RETRACTOR WOULD BE $508 PER SEAT BUT COULDN'T GUARANTEE THAT THIS WOULD BE THE SOLUTION. I HAVE RESEARCHED THE INTERNET; HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F11C283 WHICH HAS NUMEROUS SIMILAR COMPLAINTS AND WWW.ALLEXPERTS.COM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334793June 6, 2010
SEAT BELTS
I OWN A 2000 CHRYSLER SEBRING CONVERTIBLE JXI. THE SEAT BELTS OCCASIONALLY WILL NOT RETRACT FROM BOTH FRONT SEAT. THE PROBLEM PERSISTS FOR ANYWHERE BETWEEN AN HOUR AND SEVERAL DAYS. BOTH FRONT SEAT BELTS LOCK AT THE SAME TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10333849May 29, 2010
SERVICE BRAKES, HYDRAULIC
I WAS JUST DRIVING MY CHRYSLER SEBRING 2000 THIS AFTERNOON WHEN THE BRAKES FAILED COMPLETELY. I WAS LUCKY TO BE IN A PARKING LOT WHEN THIS HAPPENED AND I DON'T WANT TO IMAGINE WHAT WOULD HAVE HAPPENED ON A HIGHWAY! THERE WAS NO WARNING AT ALL, NO LIGHT COMING ON, NOTHING, AND THE BRAKE PEDAL JUST COLLAPSED COMPLETELY. I WILL HAVE TO TAKE THE CAR TO THE GARAGE ON TUESDAY. I WANTED TO KNOW WHAT I CAN DO ABOUT THAT TO BE SURE THIS DOES NOT HAPPEN AGAIN....IT'S SCARY TO THINK THAT YOU CAN DRIVE A CAR 65 MILES AN HOUR WITH SUDDENLY NO BRAKES AT ALL!! I WAS JUST VERY LUCKY THIS TIME! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331733May 24, 2010
ENGINE AND ENGINE COOLING
LETTER FROM SENATOR ISAKSON ON BEHALF OF RE HER 2000 CHRYSLER SEBRING THAT BURST INTO FLAMES UNDER THE HOOD *TGW
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10315769March 2, 2010
AIR BAGS
TL*THE CONTACT OWNS A 2000 CHRYSLER SEBRING. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH ON NORMAL ROAD CONDITIONS. THE "AIR BAG" WARNING LIGHT INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. TECHNICIAN STATED THAT THE DIAGNOSTIC CHARGE WAS $90. THE VEHICLE HAS NOT BEEN REPAIRED FOR THE MALFUNCTION. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286033October 1, 2009
ELECTRICAL SYSTEM, AIR BAGS:FRONTAL
I HAVE A 2001 CHRYSLER SEBRING CONVERTIBLE WITH EXACTLY THE SAME PROBLEM: THE HORN GOES OFF WHENEVER IT WANTS TO. THE FIRST TIME IT COMPLETELY BURNED OUT BOTH OF THE HORNS, WHICH I HAD TO PAY FOR TO BE REPLACED, SINCE THE VEHICLE WAS LONG OUT OF WARRANTY. OF COURSE, THE HORN ALWAYS ACTIVATED ITSELF IN THE MIDDLE OF THE NIGHT. THE CHRYSLER DEALER DIAGNOSIS REVEALED THAT THE HORN SWITCH IS SOMEHOW DEFECTIVE, SOMETHING I FIGURE OUT AFTER BANGING ON THE PAD DURING ONE SCENARIO ONLY TO DISCOVER THIS CAUSED THE HORN TO TURN OFF. THE HORN SWITCH IS DESIGNED AS SOME SORT OF MEMBRANE AND IS NON-CONVENTIONAL BY ANY MEANS. TEMPERATURE EXPANSION AND CONTRACTION CAUSES THE TWO SIDE OF THE SWITCH TO CONNECT ON THEIR OWN. TO ADD INSULT TO INJURY, YOU CAN ONLY REPLACE THE SWITCH IF YOU REPLACE THE ENTIRE AIRBAG ASSEMBLY, A PART WHICH IS QUITE COSTLY. SO, INSTEAD OF PAYING THE OVER ONE GRAND REPAIR COST FOR SOMETHING THAT IS OBVIOUSLY A MANUFACTURING DEFECT, I WIRED IN A SWITCH TO THE SIDE DASH FUSE COMPARTMENT IN BETWEEN THE HORN RELAY AND THE CONNECTOR AND MOUNTED THE SWITCH IN THE CENTER OF THE PANEL DOOR. NOW, WHEN I LEAVE THE VEHICLE, I SIMPLY THROW THE SWITCH AND MY HORN WORRIES ARE OVER. A HASSLE? MAYBE, BUT AT LEAST I DON'T HAVE TO RUN OUT TO THE CAR IN MY UNDERWEAR IN THE MIDDLE OF THE NIGHT TO TAP THE STEERING WHEEL PAD TO STOP THAT INFERNAL BLARING OF THE HORN. THIS SHOULD HAVE BEEN A RECALL BY CHRYSLER--WHICH IT NEVER WAS--AS THE SWITCH DESIGN IS DEFECTIVE. SLIPSHOD ENGINEERING IS MY ANALYSIS. CHRYSLER SHOULD BE LIABLE FOR THE REPAIRS BUT THEY ASSUME NO RESPONSIBILITY, PROBABLY BECAUSE THIS MODEL HAS SO MANY ELECTRICAL, COMPUTER, AND ALARM ISSUES THAT THEY WOULD HAVE GONE BROKE FIXING ALL OF THEM. MY DASH LIGHTS GO ON AND OFF AT RANDOM AND I'M ALSO HAVING ALARM AND KEY FOB ISSUES. I REALLY LOVE MY CONVERTIBLE, BUT I'LL NEVER BUY ANOTHER CHRYSLER PRODUCT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283666September 11, 2009
SEAT BELTS:FRONT
TL* THE CONTACT OWNS A 2000 CHRYSLER SEBRING JXI. THE CONTACT STATED THAT THE WEBBING OF THE PASSENGER FRONT SEAT BELT COULD NOT BE EXTRACTED WHEN WORN BY AN OCCUPANT. IF THE OCCUPANTS ARE NOT SECURED IN THE VEHICLE, THEY COULD BE SERIOUSLY INJURED IN THE EVENT OF A CRASH. THE VEHICLE WAS TAKEN TO A DEALER, IN WHICH THE TECHNICIANS HAVE REPLACED THE WIRING HARNESS, SEAT BELT BUCKLE, AND SEAT BELT RETRACTOR. THE REPAIRS HAVE NOT REMEDIED THE FAILURE. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 75,000. UPDATED 10/21/09. *LJ UPDATED 10/23/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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