Chrysler PT Cruiser Complaints (2002)

511 consumer complaints on file.

#10393881March 31, 2011
WHEELS
TL*THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. WHEN THE VEHICLE WAS AT 32,000 MILES, THE CONTACT NOTICED THAT THE TIRES CONSTANTLY LOST PRESSURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SEVERAL TIMES. THE DEALER REPLACED THE VALVE SYSTEM AND CLEANED THE WHEEL. THE FAILURE CONTINUED. THE CONTACT CALLED THE MANUFACTURER WHO ADVISED HER TO TAKE THE VEHICLE BACK TO THE DEALER WHO STATED THAT THE METAL WAS CORRODED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 36,000 AND THE CURRENT MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392318March 21, 2011
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. THE CONTACT STATED THE VEHICLE KEYLESS ENTRY SYSTEM, FOG LIGHT INDICATOR, AND THE INTERIOR LIGHT FAILED. THE CONTACT DID NOT DISABLE THE FOG LIGHT SWITCH IN ORDER TO KEEP THEM FROM ILLUMINATING, AND IF THE FOG LIGHT WAS DISABLED IT WOULD CAUSE THE INSTRUMENTAL PANEL TO FAIL. THE VEHICLE WILL BE TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386947March 9, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
CHRYSLER CUSTOMER ASSISTANCE CENTER (KMM7261775V12890L0KM)US CUSTOMER SERVICE - CHRYSLER BRAND SITE BRIEF DESCRIPTION: TRANSMISSION FAILED WITHOUT WARNING 2002PT COMMENTS: I AM VERY BLESSED TO BE ABLE TO SEND THIS EMAIL DUE TO THE FACT AS A PT 2002 OWNER AND A VERY HAPPY ONE JUST HAD THE SCARE OF MY LIFE.WHILE DRIVING AT 65 MPH MY TRANSMISSION LOCKED UP CAUSING MY PT CRUISER TO LIFT THE BACK WHEELS OFF THE GROUND AND THREW ME INTO THE WINDSHIELD LUCKY FOR ME I HAD MY SAFETY BELT ON.NOW HERE I AM STUCK ON A MAJOR HIGHWAY WITH NO REVERSE AND NO GEARS.I WAS LUCKY ENOUGH TO HAVE IT TOWED TO A GOODYEAR DEALER WHO SAID THE TRANSMISSION IS SHOT. THIS PLACE DOES ALL MY WORK AND I HAVE RECORDS TO PROVE WITH THIS CAR HAS BEEN SERVICE AND WELL TAKING CARE OF. MY CONCERN IS NOW THE TRANSMISSION PLACE SAYS IT WILL COST 2800.00 DOLLARS TO FIX. I WOULD LIKE SOME KIND OF RESPONSE FROM CHRYSLER. THERE RESPONSE WAS WE DONT CARE AND WILL NOT HELP. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10384798February 28, 2011
EQUIPMENT
TL- THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. THE CONTACT STATED THE HORN ON THE VEHICLE HAS STOPPED WORKING. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THE AIR BAG NEEDED TO BE REPLACED IN THE VEHICLE IN ORDER TO GET THE HORN TO WORK. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 51,000.RL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379923February 2, 2011
STRUCTURE
WHILE DRIVING HEARD A LOUD CRACK AND THE DASH ON THE CAR CRACKED ABOUT 16 INCHES, SO FAR HAVE ONLY PUT DUCT TAPE ON IT TO HOPEFULLY KEEP THE CRACK FROM GOING ANY FURTHER. IT HAS CRACKED FROM THE LEFT SIDE, JUST UNDER THE WINDOW TO ALMOST THE CENTER VENT ON THE DASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379846February 1, 2011
FUEL SYSTEM, GASOLINE
DRIVING TO WORK THIS MORNING ON THE INTERSTATE AT 75 MPH, WITH NO INDICATION OR WARNING MY 2002 CHYSTLER PT CRUISER COMPLETELY SHUT DOWN, STEERING WHEEL LOCKED UP. AFTER I PULLED OVER ON THE SIDE OF THE ROAD THE CAR WOULD NO LONGER TURN OVER OR ACT LIKE IT WANTED TO START UP. I THEN HAVE THE CAR TOWED TO A MECHANIC SHOP NEAR MY HOME AND WAS INFORMED TODAY MY FUEL PUMP WENT OUT. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378163January 21, 2011
VISIBILITY, VISIBILITY:GLASS, SIDE/REAR
WITH NO WARNING AND NO APPARENT CAUSE, THE REAR DRIVER SIDE QUARTER WINDOW DETACHED FROM THE CAR WHILE DRIVING ON THE INTERSTATE. SINCE I WAS UNAWARE OF WHAT EXACTLY HAPPENED AT THE TIME (I JUST HEARD A NOISE AND FELT SOME WIND) I DID NOT STOP AND AM UNAWARE OF WHAT IF ANY PROPERTY DAMAGE MAY HAVE OCCURRED TO OTHER CARS AS A RESULT. CLOSER EXAMINATION SHOWS THAT THE GLASS SEPARATED FROM THE BOLTS THAT HELD IT TO THE CAR. IT LOOKS LIKE THERE IS A RECALL FOR THIS PROBLEM ON LATER PT CRUISER MODELS (07V149000), BUT THAT DOES NOT APPLY TO 2002 MODELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376477January 13, 2011
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. THE CONTACT STATED THAT WHEN THE CHECK ENGINE LIGHT CAME ON, THE VEHICLE BEGAN TO MALFUNCTION. THE VEHICLE WAS ALSO BURNING OIL AND LEAKING FUEL EXCESSIVELY. THE SPEEDOMETER DISPLAYED THAT THE SPEED WAS 70 MPH WHILE THE VEHICLE WAS IN THE PARK POSITION. WHEN THE CONTACT TRIED TO SHIFT GEARS FROM REVERSE INTO THE PARK POSITION, SHE HAD TO PUT THE VEHICLE IN DRIVE AND THEN REVERSE. THE DEALER STATED THAT THE INPUT/OUTPUT SPEED SENSOR, THIRD GEAR RATIO AND THE FUEL PUMP MOUNTING FLANGE ON THE VEHICLE MALFUNCTIONED. THE DEALER ALSO STATED THAT NHTSA RECALL CAMPAIGN NUMBER 02V215000, FUEL SYSTEM AND RECALL CAMPAIGN NUMBER 01V288000 FOR THE ELECTRICAL SYSTEM; DID NOT APPLY TO HER VIN. THE FAILURE MILEAGE WAS 85000 AND THE CURRENT MILEAGE WAS 98100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375436January 10, 2011
STRUCTURE:BODY
I HAVE A 2002 PT DASH STARTED CRACKING AT CENTER VENT CRACKED 2 WAYS NOW IS A LARGE CRACK AN VERY SHARP EDGES ON PIECES NO WRECKS , HAS BEEN WELL TAKEN CARE OF .THE CAR HAS VERY LOW MILES ON IT . THIS UPSETS ME ON THE PROBLEM WITH IT . I NEED IT FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373835January 3, 2011
ENGINE AND ENGINE COOLING:COOLING SYSTEM
PREMATURE WATER PUMP AND TIMING CHAIN FAILURE 2002 PT CRUISER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370619December 14, 2010
ELECTRICAL SYSTEM, SUSPENSION:FRONT, ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER, EQUIPMENT:ELECTRICAL
2002 PT CRUISER SPORT MODEL. CAR WOULD NOT START, WHEN SITTING FAR A FEW DAYS, HAD BEEN DRIVING CAR ALL DAY AND TURNED CAR OFF TO DO AN ERRAND AND CAR WOULD NOT START. CAR HAS LEFT ME STRANDED WHERE I HAD TO HAVE IT TOWED SEVERAL TIMES. BOUGHT CAR NEW AND HAVE HAD THIS PROBLEM FOR 7 YEARS. KEPT BRINGING BACK TO THE DEALER AND COULDN'T FIND ANY PROBLEMS EVERY TIME. FINALLY FOUND A DEALER SERVICE MANAGER THAT KNEW THE PROBLEM. INSUFFICIENT QUALITY PARTS WERE BEING USED WHEN CHRYSLER WAS ABOUT TO GO BANKRUPT. THE BATTERY WIRES FROM THE BATTERY TO THE ALTERNATOR WERE NOT SUPPLYING ENOUGH VOLTAGE TO MAINTAIN ENOUGH TO RECHARGE THE BATTERY. UPGRADED THE WIRES TO A HIGHER VOLTAGE AND HAVE NOT HAD THE PROBLEM FOR ABOUT 10 MONTHS. IT TOOK 7 YEARS TO FIND THE PROBLEM WHICH CAUSED PROBLEMS OF ME USING THE CAR. CHRYSLER USED LOW GRADE PARTS THROUGH OUT THE CAR AND PEOPLE ARE GETTING RID OF THEM AND THEN SOMEONE ELSE BUYS IT AND IT CONTINUES. I WILL NEVER BUY A CHRYSLER MADE CAR AGAIN, VERY UNSATISFIED CUSTOMER CONSIDERING HOW MUCH I PAID FOR IT. WAS WAY OVER PRICED AT THE TIME I BOUGHT IT. I COULD BUY A MUCH BETTER CAR AND HIGHER END MODEL FOR WHAT I PAID FOR MY CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365582November 13, 2010
STRUCTURE
CAR'S PLASTIC DASHBOARD SUDDENLY CRACKED IN THE CENTER AND PIECES FELL INTO THE CENTER VENT. DASHBOARD NOW HAS SHARP EDGES FROM THE CRACKS, WHICH COULD CAUSE INJURY IN THE EVENT OF COLLISION. DO TO THE NATURE OF THE DAMAGE I DON'T BELIEVE THE DASHBOARD COMPLIES WITH FOLLOWING: 571.201 STANDARD NO. 201; OCCUPANT PROTECTION IN INTERIOR IMPACT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363851November 3, 2010
STRUCTURE:FRAME AND MEMBERS
TL*THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. WHILE MAKING A RIGHT HAND TURN AT 5 MPH THE SUB FRAME UNDERNEATH THE FRONT END OF THE VEHICLE BROKE. HE COULD NOT CONTROL THE VEHICLE OR DRIVE IT. THE VEHICLE WAS TOWED TO A MECHANIC WHO INSPECTED IT AND THE CONSUMER WAS TOLD THAT THE MAIN CROSS MEMBER/SUB FRAME DETERIORATED AND CAUSED THE ENTIRE FRONT END TO COME APART. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED AND A COMPLAINT WAS FILED BUT IT WAS DENIED DUE TO LACK OF MAINTENANCE ON THE VEHICLE. THEY OFFERED NO OTHER ASSISTANCE. THE FAILURE MILEAGE WAS 48,100. THE CONSUMER STATED AS HE WAS MAKING A TURN, THE VEHICLE CAME TO A SUDDEN HALT. WHEN HE EXITED THE VEHICLE, HE DISCOVERED THE FRONT WHEEL WAS LEANING TOWARD THE ROAD. THE VEHICLE WAS TOWED THE CHRYSLER DEALER. UPON INSPECTION, CHRYSLER DENIED THE CONSUMER CLAIM STATING THE REASON FOR THE FAILURE WAS DUE TO LACK OF MAINTENANCE ON THE VEHICLE. UPDATED 11/10/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363549November 1, 2010
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. THE CONTACT STATED THAT THE ENTIRE INSTRUMENT PANEL WOULD NOT ILLUMINATE. THE INSTRUMENT CLUSTER SEEMED TO FAIL; SHE WAS UNABLE TO SEE THE SPEEDOMETER OR ANY OTHER GAUGES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND WAS TOLD THAT THE VEHICLE WAS NOT INCLUDED IN RECALL 01V288000 (ELECTRICAL SYSTEM: WIRING: INTERIOR/UNDER DASH). THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE VIN WAS UNAVAILABLE. THE CURRENT MILEAGE WAS APPROXIMATELY 103,000. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354777September 9, 2010
ELECTRICAL SYSTEM:IGNITION, STEERING
YOU CAN REMOVE THE KEY FROM THE IGNITION SWITCH IN ANY OF THE POSITIONS. ALSO, YOU CAN MOVE THE GEAR SHIFT AND THE CAR WILL MOVE. THERE IS NO INCIDENT DATE. IT'S BEEN THAT WAY SINCE I BOUGHT IT NEW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350798August 20, 2010
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. THE CONTACT WAS DRIVING 20 MPH WHEN THE CRUISE CONTROL LIGHT ILLUMINATED AND INDEPENDENTLY ACTIVATED. THE VEHICLE BEGAN TO INCREASE IN SPEED AND THERE WAS AN UNUSUAL INCREASE IN ENGINE RPMS. THE CONTACT WAS ABLE TO DISENGAGE THE CRUISE CONTROL BY DEPRESSING THE BRAKES AND MANUALLY DEACTIVATING THE MECHANISM. THE CONTACT STATED THAT HE HAD ALSO ENCOUNTERED UNINTENDED ACCELERATION WHILE IN PARK. THE DEALER ADVISED HAVING A DIAGNOSTIC PERFORMED ON THE VEHICLE. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 84,042. UPDATED 11/19/10. *LJ THE COMPUTER WAS REPLACED. UPDATED 12/02/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341479July 5, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM
EVERY TIME I UNPLUG MY BATTERY IT TAKES SOME HOURS OF DRIVING BEFORE THE FAN COMES BACK ON AND THAT CAUSES OVERHEATING BY THE TIME THE CAR'S FAN START WORKING AGAIN. WHEN IT OVER HEAT IT BOILS THE COOLANT AND I WOULD HAVE TO PUT THE HEATER ON FULL BLAST IN ORDER TO SUPPRESS THE OVERHEATING. AND THE POWER STEERING HOSE IS ON PART OF THE RADIATOR THAT MAKES IT MELT WHEN THE COOLANT GETS TOO HOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341402July 4, 2010
ELECTRICAL SYSTEM
I OWN A 2002 CHRYSLER PT CRUISER. THIS IS THE SIXTH TIME THAT THE INSTRUMENT PANEL HAS CEASED TO DISPLAY ANY INFORMATION. THAT IS, I CAN NOT SEE THE SPEED, TACH, FUEL GAUGE, OR ANY SAFETY WARNINGS. EACH TIME I TAKE IT TO THE REPAIR SHOP, THEY CAN NOT FIND ANY THING WRONG. WHEN THEY RECONNECT IT, I BEGINS TO WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340823June 30, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. THE CONTACT STATED THAT WHILE BACKING OUT OF TRAFFIC, THE LINKAGE ARM HAD COME OFF OF THE TRANSMISSION WHICH WERE HELD ON BY BUSHINGS. THE CAR WOULD NOT MOVE. THE VEHICLE WAS TOWED TO HIS HOME. THE MANUFACTUER HAD NOT BEEN CONTACTED AND THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT STATED HE WILL DO THE REPAIRS HIMSELF. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339738June 23, 2010
VEHICLE SPEED CONTROL
THE CRUISE CONTROL TURNS ON BY ITSELF, CAUSING THE CAR TO ACCELERATE. AFTER TURNING THE CRUISE CONTROL OFF, IT COMES BACK ON SEVERAL SECONDS LATER, AND ACCELERATES! VERY SCARY AND DANGEROUS! THIS HAPPENS EVERY TIME IT'S DRIVEN. THE CAR WAS TAKEN TO A DEALER FOR SERVICE, AND THEY JUST CALLED SAYING THEY HAD COMPLETED UPDATES TO THE CAR'S COMPUTER SYSTEM, AND IT DOESN'T SEEM TO MALFUNCTION ANYMORE. THEY ARE GOING TO KEEP THE CAR FOR ANOTHER DAY, AND DRIVE IT AROUND PERIODICALLY, TO SEE IF IT'S SOLVED, AND I'LL GET IT BACK TOMORROW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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