Chrysler PT Cruiser Complaints (2002)
511 consumer complaints on file.
- #8017421August 28, 2002ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
CONSUMER HEARD A NOISE AND SAW SMOKE COMING FROM UNDER THE HOOD. TURNED OFF ENGINE. VEHICLE WAS TOWED TO CHRYSLER, AND CHRYSLER STATED CONSUMER RAN OVER SOME POWDER IN THE ROAD THAT CAUSED VEHICLE TO OVERHEAT. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8016673August 19, 2002VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE TRAVELING ON HIGHWAY CONSUMER'S VEHICLE WAS MERGING INTO TRAFFIC, AND WHEN DRIVER APPLY GAS PEDAL TO ACELLERATE GAS PEDAL WENT ALL THE WAY TO THE FLOOR. DEALERSHIP WAS AWARE OF PROBLEM.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #765751August 16, 2002SEATS
THERE IS NO BARRIER UNDER DRIVERS SEAT TO PREVENT OBJECTS FROM REAR COMPARTMENT TO ROLL UNDER AND WEDGE THEMSELVES UNDER BRAKE PEDAL.ALREADY HAD A NEAR ACCIDENT DO TO THIS. PLEASE DO SOMETHING BEFORE SOMEBODY GET KILL. DEALER HAS NO ANSWER FOR THIS PROBLEM.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #765607August 13, 2002FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
THE VEHICLE WAS IN A SIGNIFICANT REAR END ACCIDENT ON 5/20/2002. IT WAS REPAIRED AND RETURNED AFTER MORE THAN A MONTH. UPON RETURN THE GAS MILAGE WENT TO 13 MPG AND THE CAR WOULD HAVE A GAS SMELL COMING THROUGH THE VENTS AFTER A LONG IDLE OR SHORT STOP. THE DEALER CHECKED THE FUEL SYSTEM AND COULDN'T FIND ANY PROBLEM. UPON READING CHRYSLER'S FUEL PUMP DEFECT RECALL FOR AN INDIDENT DISCOVERED IN AN ACCIDENT, OUR SITUATION APPEARS STRICKINGLY SIMILAR. CHRYSLER REPORTS NO PRIOR COMPLAINTS BECAUSE THEIR SERVICE PEOPLE CANNOT IDENTIFY THE PROBLEM! I HOPE THE CAR DOES NOT BLOW UP ON US IN ITS PRESENT CONDITION!!!*AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8014532July 23, 2002SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
FRONT HEADRESTS ARE TOO HIGH, CANNOT ADJUST THEM. UNABLE TO SEE WHEN BACKING OUT. VISION IS BLOCKED. CAN CAUSE AN ACCIDENT. CONTACTED DEALER. *AK *SCC
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #764452July 19, 2002POWER TRAIN:AUTOMATIC TRANSMISSION, STEERING
IN THREE INSTANCES ON THE INTERSTATE HIGHWAY THE PT CRUISER WILL DOWNSHIFT INTO FIRST GEAR WHERE IT WILL REMAIN AFTER THE CHECK ENGINE LIGHT APPEARS. THIS HAS HAPPENED ALL TIMES WHEN DRIVING, IN EXCESS, OF 45MPH. AFTER THE PROBLEM, THE PT CRUISER CAN BE DRIVEN, BUT IS LIMITED TO CRAWLING ALONG AT 15 - 20MPH. WE HAVE TAKEN THE CAR TO 2 DIFFERENT DEALERSHIPS FOR REPAIR, HOWEVER THE PROBLEM HAS NOT BEEN CORRECTED. CURRENTLY, THIS IS THE 34TH CUMULATIVE DAY IN THE SHOP, AND A TOTAL IN 37 DAYS IN THE LAST 3 MONTHS.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8012114June 19, 2002ENGINE AND ENGINE COOLING:ENGINE
WHEN PULLING DIP STICK THERE WAS NO OIL, VEHICLE WAS BRAND NEW, WITHIN 326 MILE A QUART OF OIL WAS GONE. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #565939June 3, 2002UNKNOWN OR OTHER
DEALER PROBLEM. *MC THE CONSUMER DIDN'T WANT TO LEAVE HER VEHICLE FOR 3 HOURS TO HAVE THE RECALL PERFORMED.. UPDATED *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8010780May 30, 2002VEHICLE SPEED CONTROL
CONSUMER STATES AFTER RELEASING THE BRAKE PEDAL VEHICLE SUDDENLY ACCELERATED AND TOOK OFF. CONSUMER WAS ABLE TO GAIN CONTROL AFTER IT REACHEED 70 MPH. CONDITION CAUSES THE ENGINE TO BURN UP. VEHICLE AT THE DEALER. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. INFORMATION.*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8010311May 22, 2002AIR BAGS:FRONTAL
CONSUMER WAS INVOLVED IN A FRONTAL COLLISION. UPON IMPACT, DRIVER'S AIR BAG DID NOT DEPLOY, CAUSING INJURY TO DRIVER. DEALER HAS INSPECTED VEHICLE. *AK *TT CONSUMER STATES THAT VEHICLE WAS TOTALED. *SLC
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #762088May 20, 2002VEHICLE SPEED CONTROL
UNPREDICTABLEY, WHEN I 'CLICK' THE CRUISE CONTROL LEVER TO SLOW DOWN, IT WILL ACELERATE, CREATING UNEXPECTED AND OCCASIONALLY DANGEROUS SITUATIONS. IT HAS BEEN REPORTED TO THE DEALER AT LEAST 5 TIMES. THE OLD SERVICE MGR REFUSED TO DEAL WITH IT, BLAMING ME. THE NEW SERVICE MGR TOOK IT IN, TESTED, AND 'REPAIRED' IT. THE FREQUENCY OF THIS UNPREDICTABLE RESONSE HAS GONE DOWN, BUT IT STILL HAPPENS. IT SHOULDN'T BE THIS WAY. TWO NOTES: MY PREVIOUS CAR HAD AN ALMOST IDENTICAL CONTROL ARRANGEMENT, A VERY GOOD ONE, SO I AM FAMILIAR WITH USING IT TO CONTROL MY SPEED. AND, THERE IS A LONG RESPONSE TIME BEFORE THE CRUISE CONTROL SYSTEM RESPONDS TO ALMOST ANY 'COMMAND'. THHIS BY ITSELF CAN BE IRRITATING. I DON'T KNOW I THE TWO ARE RELATED. THANK YOU. JSL. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #9006725May 10, 2002POWER TRAIN
SPEEDOMETER IS IN A CAVERN & WHEN GOING TOWARD THE SUN IT IS ALMOST IMPOSSIBLE TO THE SPEED
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8008764April 29, 2002AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN A SIDE IMPACT ON PASSENGER'S SIDE, CAUSING PASSENGER'S AIR BAG TO DEPLOY AND DROP THROUGH GROVE BOX, DEALER AND THE MANUFACTURER WERE NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8008802April 29, 2002ELECTRICAL SYSTEM:12V/24V/48V BATTERY
OPTIMA BATTERY IN NEWER VEHICLE YEAR IS LEAKING ACID, AND ONE CAN SMELL TOXIC FUMES. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8007155April 9, 2002AIR BAGS:FRONTAL, AIR BAGS:SIDE/WINDOW
VEHICLE WAS INVOLVED IN A 30 MPH COLLISION HITTING A TREEE IN WHICH DRIVER AND PASSENGER'S FRONT AND SIDE AIR BAGS DID NOT DEPLOY, CAUSE UNKNOWN. *AK *YD
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #8006431March 26, 2002SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
WHILE TRAVELING ON THE HIGHWAY THE FRONT BRAKE LOCKED UP CAUSING THE DRIVER TO LOOSE CONTROL OF THE VHEICLE AND RUN INTO A DITCH, THE DEALER IS AWARE OF THE PROBLEM. NLM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #759552March 19, 2002SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, POWER TRAIN:AUTOMATIC TRANSMISSION, UNKNOWN OR OTHER
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #564677March 15, 2002SUSPENSION
VEHICLE HAS SIGNIFICANT ALIGNMENT PROBLEMS, THE DEALER HAS ATTEMPTED SEVERAL TIMES TO FIX VEHICLE, HOWEVER CAN NOT, THE VEHICLE PULLED TO THE RIGHT AND THEN AFTER A FRONT AND REAR WHEEL ALIGNMENT IT STARTED PULLING TO THE LEFT, MIDAS DID DIAGNOSTIC MEASURMENTS WHICH SHOW THEY ARE OUTSIDE THE MANUFACTURERS SPECIFICATIONS, MIDAS ALSO STATED THAT THE ALIGNMENT PROBLEM CAN NOT BE CORRECTED. *SLC
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #564613March 7, 2002ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, AIR BAGS, STRUCTURE:FRAME AND MEMBERS
WHILE DRIVING, VEHICLE WAS STUCK ON RAIL ROAD TRACKS, WHEN CONSUMER WAS ABLE TO MOVE VEHICLE FROM TRACKS, THERE WAS UNDERCARRIAGE DAMAGE AND RIGHT FRONT TIRE DAMAGE, VEHICLE SHUT OFF AND BOTH AIR BAGS DEPLOYED, CONSUMER SUSTAINED SEVERE DAMAGE TO FACE AND CHEST AND WAS KNOCKED UNCONSCIOUS AND IS RECEIVING PHYSICAL THERAPY, PRIOR TO PURCHASE OF VEHICLE, CONSUMER INFORMED DEALER THAT PLASTIC FROM THE AIRBAG WAS PARTIALLY STICKING OUT OF THE STEERING WHEEL, BUT DEALER ASSURED CONSUMER THIS WAS OK, CONSUMER IS ALSO CONCERNED THERE MAY BE A RECALL ON VEHICLE. *TT
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #758827March 1, 2002AIR BAGS:FRONTAL
I'M NOT SURE IF MY SIDE AIRBAG SHOULD HAVE DEPLOYED OR NOT. I WAS HIT IN AN INTERSECTION ON THE FRONT QUARTERPANEL DRIVERS SIDE. THE IMPACT WAS OVER THE FRONT TIRE TOWARDS THE FRONT. I DON'T THINK THE AIRBAG WOULD HAVE HELPED ANY, BUT I JUST WANTED TO KNOW IF IT SHOULD HAVE DEPLOYED FOR SAFETY REASONS IN THE FUTURE. I WOULD LIKE TO KNOW UNDER WHAT CONDITIONS WOULD MY SIDE AIRBAG DEPLOY. THANKS. *AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0