Chrysler PT Cruiser Complaints (2002)

511 consumer complaints on file.

#10075014June 8, 2004
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
JUST PAID FOR AN ISSUE WITH A VEHICLE THAT WAS ADDRESSED BY NHTSA RECALL # 01V288000, BACK IN 9/01. (THE VEHICLE WAS RETURNED TO THE SELLING DEALER AT THAT TIME, FOR THE RECALL. NOW, THE EXACT PROBLEM EXPLAINED IN THE RECALL HAPPENED TO THE CAR, AND THE DEALER CHARGED FOR THE REPAIR, CLAIMING A HARD WIRING ISSUE THAT HE REFUSED TO SHOW ME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075933June 8, 2004
AIR BAGS:FRONTAL
WHILE DRIVING 65 MPH ANOTHER VEHICLE MERGED IN FRONT OF CONSUMER'S VEHICLE, RESULTING IN A FRONTAL COLLISION. UPON IMPACT, BOTH AIR BAGS DID NOT DEPLOY. DRIVER SUSTAINED HEAD AND NECK INJURIES, AND WAS TRANSPORTED BY AMBULANCE TO THE HOSPITAL. THE VEHICLE WAS TOWED TO A BODY SHOP BY THE INSURANCE COMPANY. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10074854June 5, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
BOUGHT A NEW 2002 PT CRUISER. AUTOMATIC TRANSMISSION WENT COMPLETELY BAD AT 37,000 MILES AND AGAIN AT 72,000 MILES. CHRYSLER REPAIRED THE FIRST TIME UNDER THE STANDARD WARRANTY. THE SECOND TIME, I PAID $100.00 SINCE I HAVE A 100,000 MILE POWERTRAIN WARRANTY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075696June 4, 2004
ENGINE AND ENGINE COOLING:ENGINE
UPON PARKING THE VEHICLE ENGINE EXPLODED, BURNING THE VEHICLE COMPLETELY. THERE WERE NO INJURIES. THERE IS AN INVESTIGATION WHICH IS POSTED ON NHTSA WEBSITE REGARDING THE ENGINE.*AK PE04028_CAT
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10073865May 19, 2004
STRUCTURE:BODY
THE VEHICLE'S PANELS FOR THE WINDOWS ARE BEGINNING TO DISCOLOR BECAUSE OF THE CHEMICAL USED WHEN WASHING THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071356April 22, 2004
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, VEHICLE SPEED CONTROL:CABLES
CONSUMER COMPLAINED ABOUT A PROBLEM WITH ELECTRICAL FAILURES IN THE DASHBOARD, INCLUDING THE SPEEDOMETER. WHEN DRIVING AT SPEEDS IN EXCESS OF 50 MPH SPEEDOMETER DROPPED TO 0 AND THE RPMS DID LIKEWISE. EVERY LIGHT AND WARNING SIGNAL CAME ON AT ONCE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071426April 20, 2004
UNKNOWN OR OTHER
REQUEST ANOTHER STICKER ADVISING ANYONE WHOM MAY DRIVE HER VEHICLE THAT THE AIR BAGS WERE DISCONNECTED. *PH THE CONSUMER HAD THE AIR BAGS DISCONNECTED DUE TO HEALTH CONCERNS. (IMPLANTED DEFIBRILLATOR/PACEMAKER AND ASTHMA) *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064462April 3, 2004
SERVICE BRAKES, HYDRAULIC
I HAVE EXCESSIVE REAR BRAKE NOISE. IT SOUNDS ALMOST LIKE THERE IS GRINDING METAL TO METAL. THIS NOISE HAPPENS MORE IN THE COLD WEATHER BUT STILL HAPPENS ALL YEAR AROUND. I HAVE TAKEN IT IN TO THE SHOP NUMBERS OF TIMES AND EVERY TIME I'M TOLD THAT THERE IS NO PROBLEM WITH THE BREAKS AND THAT "SOME" NOISE IS NORMAL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061094April 1, 2004
STRUCTURE:BODY:BUMPERS
CONSUMER WAS PULLING INTO A PARKING SPACE AND HIT A CONCRETE CURB. THE CONSUMER WAS BACKING UP AND HEARD A LOUD STREAKING NOISE COMING FROM UNDERNEATH THE VEHICLE, THE FRONT BUMPER FELL OFF. CONSUMER HAD VEHICLE TOWED TO THE DEALER FOR INSPECTION, AND A CUSTOMER SERVICE REP INFORMED THE CONSUMER THAT THE BUMPER WAS DESIGNED TOO LOW TO THE GROUND. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065253March 30, 2004
STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM
WHILE DRIVING 35 MPH STEERING WHEEL VIBRATED. DRIVER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC REPLACED THE PITMAN ARM DUE TO A WORN OUT PART. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063631March 22, 2004
ENGINE AND ENGINE COOLING
202 PT CRUISER - ENGINE FIRE - CAR TOTALLED - REPORTED TO CHRYSLER AND GOT A LETTER SAYING THEY WERE CHECKING INTO IT - NOTIFIED THE GENERAL MANAGER AT THE DEALERSHIP - NOTIFIED THE SERVICE MANAGER AT THE DEALERSHIP - TRIED TO CHRYSLER SEVERAL TIMES BY E-MAIL, FAX AND PHONE - AS OF TODAY I AM STILL WAITING TO HEAR FROM THEM. SAW AN ARTICLE IN THE SAC BEE THIS WEEKEND ABOUT OTHER ENGINE FIRES - WANT TO REPORT THIS ONE - WANT CHRYSLER TO MAKE THIS RIGHT - PLEASE HELP. I HAVE A FIRE DEPARTMENT REPORT AND PICTURES. THANKS, WENDY DONOM. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10063656March 22, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
GRINDING NOISE WHEN APPLYING BRAKES, CRACKING NOISE WHEN ANTI-LOCK SYSTEM ACTIVATED. THE BRAKE PADS HAVE BEEN REPLACED AT APPROX. 22,000 MILES AND THE PADS WHERE WORNED ON THE DRIVER'S SIDE TO THE METAL. THERE WAS NO PRE- WARNING OF THE CONDITION. I PURCHASED A PTCRUISER WHEN FIRST MANUFACTORED THE BRAKES HAD THE SAME PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062731March 21, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
2002 PT CRUISER FIRE. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10062537March 18, 2004
AIR BAGS
I WAS INVOLVED IN A SINGLE CAR, FRONT END COLLISION, IN WHICH I HIT A CONCRETE STRUCTURE HEAD ON AT APPROX 45 MPH. THE AIRBAGS, NEITHER DRIVER OR PASSENGER, DEPLOYED, RESULTING IN MY HITTING MY HEAD. I FEEL THIS IS A DEFECT AND SURELY A GREAT ENOUGH FORCE TO DEPLOY THE AIRBAGS. DEALER SAYS IT WAS SIMPLY THAT THE SENSORS WERE NOT TRIGGERED. WHAT MORE DOES IT TAKE TO TRIGGER THE SENSORS? *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10061462March 5, 2004
STEERING:HYDRAULIC POWER ASSIST SYSTEM
STEERING WHEEL SHAKES BACK AND FORTH, MAKING IT HARD FOR THE DRIVER TO CONTROL THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060235March 3, 2004
STEERING:RACK AND PINION
I BOUGHT MY CAR NEW, A '02 PT CRUISER, AND THIS IS THE SECOND TIME THAT THE RACK AND PINION HAS CRACKED!!! I HAVE BEEN TOLD THAT THE PART IS ON NATIONAL BACK ORDER, WHICH TELLS ME THAT I AM NOT THE ONLY PERSON THAT THIS HAS HAPPENED TO!!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059019February 26, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
AFTER 38,000 MILES THE TRANSMISSION PUMP WENT OUT. THE DEALER STATED THE WARRANTY RAN OUT AT 36,000 MILES AND THERE IS NO DRIVE TRAIN WARRANTY. IT WILL COST ME 1,6000 DOLARS TO REPLACE. NEVER WILL I BUY FROM CHRYSLER AGAIN! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058995February 25, 2004
ELECTRICAL SYSTEM:WIRING
MY 2002 PT CRUISER CAUGHT FIRE AND THE DEALER AND THE MANUFACTURER SAY TOO BAD.THE CAR HAD TWO RECALLS ONE WHICH WAS FIXED AND ONE WHICH THEY NEVER NOTIFIED ME OF.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10057651February 24, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
WHILE DRIVING IN REVERSE AT APPROXIMATELY 3 MPH, THE DRIVER WAS WARNED BY PEDESTRIANS THAT THE VEHICLE WAS ON FIRE. THE DRIVER EXITED THE VEHICLE AND A STRONG SMELL OF GASOLINE COULD BE DETECTED. THE DRIVER OPENED THE HOOD AND THERE WAS A RUSH OF FLAMES, WHICH DIED DOWN AFTER A SECOND. THE FIRE APPEARED TO ORIGINATE AT THE LOW CENTER OF THE FIRE WALL AT THE FUEL LINE, WHICH IS LOCATED NEAR THE CATALYTIC CONVERTER. ORLANDO FIRE DEPARTMENT REPORT STATED THE FIRE WAS DUE TO A FUEL LEAK. *AK *NM *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10058425February 18, 2004
STRUCTURE:BODY:BUMPERS
FRONT AND REAR BUMPERS HAVE WHAT LOOKS TO BE MASKING TAPE MARKS ON THEM WHERE THE PAINT HAS NOW FADED. THE FADED AREA IS APPROXIMATELY THE WIDTH OF MASKING TAPE AND GOES FROM THE EDGE OF THE PASSENGER SIDE OF BOTH BUMPERS ACROSS TO THE DRIVER'S SIDE OF BOTH BUMPERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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