Chrysler PT Cruiser Complaints (2002)

511 consumer complaints on file.

#10141067October 25, 2005
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
CONSUMER LETTER REGARDING RECALL ON POWER STEERING HOSE. *TS THE CONSUMER HAD DIFFICULTY GETTING HER VEHICLE INSPECTED, SHE WAS ALWAYS GETTING THE RUN AROUND FROM THE DEALER. RECALL #04V268000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138064October 20, 2005
AIR BAGS, SEAT BELTS:FRONT
DT: 2002 CHRYSLER PT CRUISER. THE CONSUMER STATED THAT THERE WAS A RECALL ON THE AIR BAG. THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP. THE CONSUMER'S WERE INVOLVED IN AN ACCIDENT ON AUGUST 30,2005. THE CONSUMER STATED THAT SHE WAS HIT IN THE FRONT AND RIGHT SIDE OF BUMPER. THE VEHICLE HAD SIDE, FRONT AND SEAT AIR BAGS. UPON IMPACT THE AIR BAGS FAILED TO DEPLOY. THE DEALERSHIP TOLD CONSUMER THAT IF SHE WAS TRAPPED BY THE DOORS THEN SHE WAS GOING FAST ENOUGH FOR THE AIRBAGS TO DEPLOY. THE CONSUMER WENT TO WEBSITE AND PRINTED A FORM THAT ASKED ABOUT THE PROBLEM, MAILED THE FORM BACK TO CHRYSLER AND HAS NOT RECEIVED ANY RESPONSE BACK. THE CONSUMER STATED THAT THE VEHICLE HAD DAMAGE OF MORE THAN $5000. THE CONSUMER SUSTAINED INJURIES. THE DEALERSHIP SAID THAT NOTHING WAS WRONG WITH THE AIR BAGS. A POLICE REPORT WAS TAKEN WHICH SHOWED THAT ACCIDENT WAS NOT THE CONSUMER'S FAULT. THE CONSUMER WANTED ATTENTION TO GET THIS MATTER RESOLVED. THE CONSUMER DID NOT WANT TO DRIVE THE VEHICLE AS IT WAS. *AK THE CONSUMER STATED THE SEAT BELT DID NOT RESTRAIN HER ENOUGH. THE CONSUMER WAS TOLD THE REASON WHY THE AIR BAGS DIDN'T DEPLOY WAS BECAUSE THE VEHICLE WAS HIT TO THE RIGHT OF THE SENSOR AND NOT IN THE CENTER. *JB *SC
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10140187October 19, 2005
SUSPENSION:FRONT:CONTROL ARM
THE FRONT SUSPENSION BUSHING ON ALL CHRYSLER PT CRUISERS ARE DESIGNED IN SUCH A MANNER THAT THEY CAN DISLODGE FROM THEIR POSITIONS WITHOUT WARNING, CAUSING THE FRONT SUSPENSION TO LOSE IT'S ALIGNMENT. THE BUSHING FAILURE IS COVERED WITH CHRYSLER'S WARRANTY BUT THE EXCESSIVE TIRE WEAR ASSOCIATED WITH IT, IS NOT. THE TIRE DAMAGE HAPPENS SO FAST THAT THE TIRES CANNOT BE SALVAGED. THIS IS A COMMON PROBLEM WITH PT CRUISERS. THE DEALERS REFUSE TO ACCOMMODATE FOR THE TIRE WEAR CAUSED BY THEIR PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138412October 3, 2005
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, EQUIPMENT:ELECTRICAL
BATTERY FAILURE BEFORE WARRANTY EXPIRATION. REPLACEMENT FAILURE AFTER WARRANTY & NO MONETARY PAYMENT BY COMPANY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137344September 22, 2005
STRUCTURE:BODY:BUMPERS
I HAVE DISCOLORATION ON BOTH BUMPERS SIMILAR TO WHAT IS DESCRIBED IN ODI COMPLAINTS 10058425 AND 10105776. THE DICOLORATION HAS BEEN NOTICEABLE SINCE SHORTLY AFTER THE PURCHASE OF THE CAR BUT HAS GOTTEN WORSE OVER TIME. LOOKS LIKE THERE WAS MASKING TAPE ON THE BUMPER WHEN A PROTECTIVE COATING WAS PUT ON THE REST OF THE BUMPER LEAVING THE PLASTIC UNDER THE MASKING TAPE UNPROTECTED WHEN IT WAS REMOVED. THE DISCOLORATION CLEARLY INDICATES THAT THERE HAD ONCE BEEN TAPE ON THE BUMPER LEAVING A FADED SPOT IN THE SHAPE OF A SQUARE OF TAPE WHICH HAS BECOME PRONOUNCED OVER TIME. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135600August 30, 2005
SUSPENSION
2002 CHRYSLER PT CRUISER DEVELOPED A NOISE IN WHICH THE CONSUMER TOOK THE VEHICLE TO HAVE REPAIRED. PARTS ON THE VEHICLE WERE REPLACED BUT THE NOISE REMAINS.*MR *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133769August 22, 2005
STEERING
BOTH FRONT LOWER CONTROL ARM BUSHINGS WERE WORN AND PUSHED OUT OF CONTROL ARM. REPLACEMENT REQUIRED TO PASS NY STATE INSPECTION, THEREFORE THIS IS A SAFETY ITEM. VEHICLE HAS ONLY 16383 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131732August 22, 2005
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, INTERIOR LIGHTING, POWER TRAIN:AUTOMATIC TRANSMISSION, SUSPENSION:REAR, ELECTRICAL SYSTEM
HELLO. I TRIED COPYING AND PASTING MY LETTER INTO THIS BOX HOWEVER, MY LETTER IS TOO LONG. THEREFORE, I AM COMPLETING THIS ONLINE FORM AND THEN WILL MAIL IN MY ENTIRE LETTER, DOCUMENTATION AND THE LIKE TO YOUR MAILING ADDRESS ALONG WITH A COPY OF THIS ONLINE FORM. THE COMPLAINT IS REGARDING MY 2002 CHRYSLER PT CRUISER, VIN# [XXX] AND IT IS RELATING TO THE FACT CHRYSLER REFUSES TO REPAIR MY VEHICLE UNDER THE CURRENT AND ACTIVE NHTSA RECALL # 01V288000 (INSTRUMENT CLUSTER PROBLEM). TODAY, 8/5/05 I WILL MAIL MY LETTER DETAILING THE ENTIRE PROBLEM BUT I AM SUBMITTING THIS PORTION ONLINE TO GET THE PROCESS STARTED. THANK YOU FOR YOUR TIME AND ATTENTION. SINCERELY, [XXX] . *NM THE VEHICLE WAS IN MOTION WHEN A POP NOISE WAS HEARD CAUSED BY A SPARK WITHIN THE DASH ABOVE THE SPEEDOMETER. WHITE SMOKE HAD COME BILLOWING OUT OF THE INSTRUMENT CLUSTER. THE OVERHEAD LIGHTS IN THE HEADLINER DID NOT WORK PROPERLY. THE CIRCUIT BOARD WAS BURNED. OTHER PROBLEMS: TRANSMISSION FLUID LEAKED AND SQUEAKS WERE COMING FROM THE REAR SUSPENSION. THE SWAY BUSHINGS HAD WORN OUT AND WERE REPLACED. *SC INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10127692August 19, 2005
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
DT: THE CONSUMER TOOK THE VEHICLE TO A SERVICE DEALER FOR RECALL CAMPAIGN 04V268000 REPAIR WORK FOR THE POWER STEERING HOSE ON 6/7/05. SHE RECEIVED ANOTHER RECALL LETTER YESTERDAY WITH THE SAME INFORMATION, AND WHEN SHE CALLED THE DEALER SHE DISCOVERED THAT THE RECALL WORK WAS NOT COMPLETED. THE DEALER PICKED THE VEHICLE UP AT THE OWNER'S BUSINESS FOR SERVICE BECAUSE THE DEALER WAS LOCATED MORE THE 47 MILES FROM THE VEHICLE OWNER. THE OWNER'S CONCERN WAS THAT THE RECALL WORK WAS NOT COMPLETED IN THE FIRST PLACE. THE ONLY THING THE OWNER NOTICED WAS THAT THERE WAS A NOISE IN THE FRONT OF THE VEHICLE BEFORE THE RECALL NOTICE WAS RECEIVED. WHEN THE OWNER HAD THE VEHICLE INSPECTED BY HER MECHANIC, SHE WAS TOLD THAT THE BEARINGS WERE OUT. THIS IS WHAT LED THE OWNER TO TAKE THE VEHICLE TO A SERVICE DEALER FOR THE RECALL WORK IN THE FIRST PLACE. THIS LED TO THE CHAIN OF EVENTS LISTED ABOVE WITH THE INCOMPLETE RECALL WORK. *AK *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134528August 16, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
2002 PT CRUISER JUMPS AT STOP LIGHTS AND THE TRANSMISSION SHIFTS WITH JERKS FROM 1ST TO THIRD GEARS. *MR THE CONSUMER WAS TOLD THAT THE TRANSMISSION COULD NOT BE FIXED. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127655July 6, 2005
SERVICE BRAKES, AIR:ANTILOCK
FAIKURE OF ABS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10127437July 5, 2005
WHEELS:RIM
WHEEL RIM OXIDATION IS CAUSING TIRE/RIM LEAK WITH NEW TIRES. THIS LEAK MUST BE FILLED DAILY AND RUNS THE RISK OF TIRE FAILURE AND AN ACCIDENT. THIS LEAK IS ON A 2002 PT DREAM CRUISER WITH 35837 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126301June 22, 2005
UNKNOWN OR OTHER
I OWN THE 2002 CHYSLER PT CRUISER LIMITED. HOLD IN THE TRIP ODOMETER RESET BUTTON WHILE TURNING THE IGNITION KEY TO RUN WILL START A SELF-TEST, WITH A READOUT ON THE ODOMETER. IT WILL ALSO ACTIVATE THE INSTRUMENT PANELS, ONE AT A TIME. THE TEST WILL RUN FOR APPROXIMATELY 60 SECONDS, THEN AUTOMATICALLY SHUT DOWN. IF THE TEST SENSES A FAULT, THE ODOMETER WILL SHOW THE P-CODE NUMBER FOR THE CORRESPONDING (DTC) DIAGNOSTIC TROUBLE CODE. THE SELF DIAGNOSTIC THAT IS ON THE ODOMETER IS GIVING FALSE READING. FL0008, EE08, BL01, AND 5 OF 4.7. I CHECKED SEVERAL WEBSITE AND THERE ARE SEVERAL OTHER OWNERS OF THIS MODEL PT CRUISER THAT ARE HAVING THE SAME FALSE READINGS. I WOULD LIKE TO BE ABLE TO USE THE "SELF DIAGNOSTIC TEST" THAT IS SUPPOSE TO BE A STANDARD ON THIS MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124548June 8, 2005
EXTERIOR LIGHTING:FOG LIGHTS:SWITCH
MULTIFUNCTION LIGHT SWITCH FAILURE, CAUSING LIGHTS TO COME ON WHEN CAR NOT OPERATING. SHORT IN WIRING CAUSED SPARKS AND SMOKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121927June 8, 2005
TIRES:VALVE, WHEELS:RIM
DT: CONSUMER STATES: HAS PROBLEMS WITH THE RIMS THAT ARE CHROME PLATED AND DETERIORATING. ALSO, THE VALVE STEMS ARE DETERIORATING. GOODYEAR CLAIMS GM IS HAVING AN ISSUE WITH CHROME PLATED RIMS. IT IS CAUSING THE VALVE STEMS JUST TO MALFUNCTION. DEALER HAS DONE ONE RIM REPLACEMENT UNDER WARRANTY, SAID IT WAS A COURTESY .*AK STEMS WERE LEAKING FROM CORROSION OF RIM AFTER RIM REPLACEMENT. *AK GOODYEAR 59TBSWAS TOURING 205/55R16 89T. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124379June 6, 2005
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
THE INSTRUMENT CLUSTER, RADIO, DOOR LOCKS AND OTHER ITEMS HAVE FAILED MULTIPLE TIMES WHILE DRIVING OR IDLING. WE HAVE HAD THE VEHICLE IN 5+ TIMES FOR REPAIR AND THE DEALER CLAIMS THEY ARE UNABLE TO FIND ANYTHING. WE FOUND A RECALL FOR THIS TYPE OF PROBLEM AND THE DEALER CLAIMED OUR CAR WAS NOT INCLUDED. NOW, THE CAR DOES NOT START EVEN THOUGH THE DEALER HAS REPLACED THE BATTERY ETC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124218June 4, 2005
EXTERIOR LIGHTING:FOG LIGHTS
BATTERY FAILURE WHEN FOG LIGHTS GO ON DUE TO FAULTY SWITCH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121673May 20, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
CONSUMER STATES: HAD 2 BRAND NEW TRANSMISSIONS INSTALLED, AND IT STILL LEAKED TRANSMISSION FLUID. NO LIGHTS CAME ON, FIRST TIME IT WAS ON THE HIGHWAY WHEN TRANSMISSION WENT COMPLETELY OUT. SECOND TIME IT WASN'T SHIFTING PROPERLY. CONSUMER TOOK IT TO THE DEALER, AND DEALER PUT IN ANOTHER TRANSMISSION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121236May 17, 2005
WHEELS
CHROME PLATED ALUMINUM WHEELS ON 2002 CHRYSLER PT CRUISE LIMITED. CHROME PEELS OFF AND THE RIM LEAKS AIR.. LOCAL DEALER WAS WELL AWARE OF THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120883May 13, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
CAME OUT TO CAR AFTER WORK TO GO HOME. THE CAR WOULDN'T START, THE IGNITION WOULD TURN ON, BUT THE ENGINE WOULDN'T TURN OVER. I TURNED THE IGNITION ON-OFF-ON TO GET ANY TROUBLE CODES AND WHEN I TOOK THE KEY OUT AFTERWARDS THE "KEY IN IGNITION CHIME" SOUNDED WHEN I OPENED THE DOOR AFTER I HAD ALREADY REMOVED THE KEY. I PUT THE KEY BACK IN THE IGNITION AND TRIED TO START THE CAR AGAIN, BUT THE IGNITION WOULDN'T EVEN TURN ON, THERE WAS NO DISCERNBLE CLICK AS I TURNED THE KEY IN THE IGNITION AT ALL. I HAD THE CAR TOWED TO THE DEALERSHIP AND THEY TOLD ME I NEED TO HAVE THE ENTIRE STEERING COLUMN REPLACED AND THAT IT WASN'T COVERED UNDER THE DAIMLER CHRYSLER SERVICE CONTRACT I HAD PURCHASED WHEN I GOT THE CAR NEW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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