Chrysler PT Cruiser Complaints (2003)

258 consumer complaints on file.

#10107766January 23, 2005
TIRES:SIDEWALL, TIRES
BUBBLE ON SIDE WALL RIGHT FRONT BLOW OUT ON FREEWAY JAN 2005 BUBBLE ON SIDE WALL LEFT FRONT STILL THERE JAN 23 2005 LEFT REAR BLOW OUT SUDDENLY ON RESIDENTIAL THROUGH FARE JAN 23 2005 6:00 PM CDT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107732January 22, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
1/30/03,ENGINE CHECK LIGHT CAME ON,STARTED RUNNING ROUGH. PROBLEM WAS CRANK SENSOR, IT WAS REPLACED,IT TOOK 3 DAYS, NO PART IN STOCK. 1/21/05, ENGINE CHECK LIGHT CAME ON AGAIN. I CALLED THE DEALER SERVICE CENTER,WAS ASKED IF LIGHT WAS FLASHING, IF NOT YOU CAN DRIVE, IF FLASHES BRING IN. IM OUT OF WARRANTY THIS NEEDS TO BE FIXED, IT MAKES NO SENSE. WHAT HAPPENS IN 2 YEARS? WILL THE SAME THING HAPPEN AGAIN? IT WILL BE IN THE SHOP ON 1/23/05. I HOPE I DON'T HAVE THIS PROBLEM AGAIN, WE LIKE TO TRAVEL TO FLORIDA, I DON'T NEED A BREAK-DOWN LIKE THIS ON MY WAY DOWN THERE. THANK YOU FOR YOUR HELP AND CONSIDERATION IN THIS MATTER. HOWARD H. HEROLD *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102063January 7, 2005
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE TENDS TO MAKE NOISE AND RUMBLE FROM THE ENGINE LIKE IT IS GOING TO STALL WHEN STARTED OR IS MOVING. DEALER CHANGED SPARK PLUGS 3 TIMES, BUT THE PROBLEM RECURRED. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104365December 22, 2004
VEHICLE SPEED CONTROL
I WAS DRIVING 40 MILES AN HOUR AND TRIED TO SWERVE TO MISS AN ANIMAL, LOST CONTROL OF THE CAR AND PRESSED ON THE BRAKE PEDAL AND THE CAR CONTINUED ACCELERATING. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10102618December 10, 2004
WHEELS
I HAVE A 2003 CHRYSLER PT CRUISER WITH CHROME PLATED WHEELS. I HAD A FLAT TIRE AND BROUGHT THE VEHICLE TO A TIRE STORE FOR REPAIR. THEY SAID THERE WAS NOTHING WRONG WITH THE TIRE BUT THE WHEELS WERE CORRODED TO THE POINT THAT THE AIR LEAKED OUT AROUND THE VALVE STEM. I TOOK THE VEHICLE TO THE LOCAL CHRYSLER DEALER AND THEY ORDERED NEW WHEELS AND SAID THEY WOULD BE REPLACED UNDER WARRANTY. WHEN THE WHEELS CAME IN THEY CALLED ME AND I SETUP AN APPOINTMENT TO HAVE THEM INSTALLED. I TOOK THE CAR THERE AND THEY SAID THEY WOULD CALL ME WHEN IT WAS DONE. THEY CALLED THREE HOURS LATER AND SAID THEY COULD NOT REPLACE THE WHEELS UNDER WARRANTY BECAUSE CHRYSLER RECENTLY CHANGED THEIR POLICY. THEY SAID THE CORROSION WAS DUE TO ENVIORNMENTAL REASONS DUE TO THE AREA I LIVE. SOUTHWESTERN NEW YORK. THE CAR HAS ONLY BEEN THROUGH ONE WINTER AND PART OF ANOTHER. THESE WHEELS WERE STANDARD EQUIPMENT ON THE MODEL I PURCHASED. I FEEL THIS IS A TREMENDOUS SAFETY HAZZARD AS YOU CAN NOT TELL THE AIR HAS LEAKED OUT UNLESS YOU LOOK AT THE TIRE. IT HAS BEEN DOWN TO FIVE LBS. OF AIR AND YOU CAN'T TELL WHILE DRIVING DOWN THE ROAD. I WOULD THINK THE TIRE COULD COME OFF THE WHEEL AND CAUSE LOSS OF CONTROL AND SERIOUS INJURY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097126December 1, 2004
ENGINE AND ENGINE COOLING
THE CONSUMER STATED THE SPARK PLUGS CONTINUED TO BURN OUT. IT WAS ALWAYS SPARK PLUG #1. THE CONSUMER HAS TAKEN THE VEHICLE BACK TO THE DEALER ON 4 SEPARATE OCCASIONS FOR THIS DEFECT. THE OWNER ALSO STATED THAT THE SPARK PLUGS HAVE BEEN RE-WIRED AND THE FUEL INJECTOR WAS REPLACED IN MARCH 2004, THIS HAPPENED AFTER THE SECOND VISIT TO THE DEALER. *JB THE VEHICLE ACTED AS THOUGH IT WASN'T GETTING ANY GAS. THE VEHICLE WOULD BUCK AT RED LIGHTS AND OR STOP SIGNS WITH A DIFFICULT TIME CONTINUING TO DRIVE. THE CHECK ENGINE LIGHT HAD COME ON AND THE VEHICLE EXPERIENCED ROUGH IDLE. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105287November 30, 2004
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS, SERVICE BRAKES, HYDRAULIC
THE POWER STEERING HOSE AND BRAKES FAILED. THE CONSUMER RECEIVED A RECALL FOR THE HOSE BUT THE DEALER WOULD NOT FIX UNDER WARRANTY. *BF RECALL# 04V268000. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101670November 26, 2004
AIR BAGS:FRONTAL
CONSUMER'S VEHICLE T-BONED ANOTHER VEHICLE AT 40 MPH, AND NEITHER FRONTAL AIR BAG DEPLOYED. CONSUMER REPORTED NO INJURIES. MANUFACTURER WAS NOTIFIED.*AK
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#10101227November 17, 2004
AIR BAGS:FRONTAL
CONSUMER WAS DRIVING ON THE FREEWAY AT 50 TO 55 MPH AND REAR ENDED A TRUCK. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10092416November 17, 2004
POWER TRAIN:MANUAL TRANSMISSION
THE TRANSMISSION FAILED. A PIECE OF THE CLUTCH BROKE OFF IN THE HOUSING. PER THE DEALER. *JB THE CONSUMER HAS NOT HEARD ANYTHING FROM CHRYSLER AND WOULD LIKE TO KNOW THE NEXT STEP HE NEEDS TO TAKE. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094911October 1, 2004
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING VEHICLE STALLED. CONSUMER RESTARTED VEHICLE TEN MINUTES LATER. THEN, VEHICLE JERKED AND STALLED. CONSUMER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT ENGINE NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091874October 1, 2004
POWER TRAIN:MANUAL TRANSMISSION
CONSUMER'S VEHICLE EXPERIENCED THE SAME PROBLEM AS STATED IN NHTSA RECALL 03V076000: ON CERTAIN PASSENGER VEHICLES, MANUAL TRANSMISSION MODELS ONLY, A WELDED PIN INTERNAL TO THE DUAL-MASS FLYWHEEL (DMF) ASSEMBLY CAN UNSEAT AND BECOME LODGED BETWEEN THE FLYWHEEL AND THE CLUTCH DISC. THE DEALERSHIP INDICATED THIS VEHICLE WAS NOT PART OF THE RECALL DUE TO VIN. *AK *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091251September 18, 2004
ELECTRICAL SYSTEM, FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ELECTRICAL SYSTEM:STARTER ASSEMBLY, ELECTRICAL SYSTEM:STARTER ASSEMBLY:RELAY, ELECTRICAL SYSTEM:WIRING, STRUCTURE:BODY:ROOF AND PILLARS
"CHECK ENGINE LIGHT" CAME ON REGULARLY, PROMPTING VISITS TO THE DEALER. WAS TOLD I WASN'T "CLICKING" THE GAS CAP ENOUGH TIMES UPON CLOSING IT. NUMBER OF TIMES TO BE CLICKED STARTED OUT AT 3 AND EVENTUALLY MOVED UP TO 7, INCREASING WITH EACH RETURN VISIT UNTIL I SCREAMED IN THE MIDDLE OF THE SERVICE AREA AND THEY ACTUALLY FIXED THE PROBLEM BY REPLACING THE LEAK DETECTION PUMP AND THE NATURAL VACUUM DETECTOR. SUNROOF MOTOR WOULDN'T RUN CONTINUOUSLY, THE SWITCH WOULD HAVE TO BE PUSHED REPEATEDLY TO GET THE ROOF TO CLOSE, MOVING A FRACTION OF AN INCH AT A TIME. THIS HAPPENED ON THREE SEPARATE OCCASIONS. PARTS REPLACED INCLUDED THE SWITCH, THE MOTOR, AND EVENTUALLY THE ENTIRE SUNROOF MOTOR ASSEMBLY. THE BIG PROBLEM: CAR WOULDN'T START, EVEN AFTER BEING JUMPED. THIS HAPPENED ON FIVE SEPARATE OCCASIONS DURING THE FIRST 16 MONTHS I OWNED THE CAR. PARTS REPLACED INCLUDE THE BATTERY (REPLACED TWICE) THE STARTER, THE STARTER RELAY, AND FINALLY THE POWERTRAIN CONTROL MODULE. THE CAR WAS DEEMED A LEMON UNDER THE FLORIDA LEMON LAW AND I WAS REFUNDED MY MONEY FROM CHRYSLER UNDER A "BYBACK" PROGRAM NOT ARBITRATED BY THE STATE.*K
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090519September 6, 2004
SUSPENSION:FRONT
2003 PT CRUISER WAS PURCHASED NEW IN 03 AND SHORTLY AFTER HAD TO HAVE TRANSMISSION WORK DONE. NOW I HAVE FRONT END GROANING NOISES THAT, AFTER 5 VISITS TO THE DEALER, CANNOT BE FIXED. CAR SOUNDS LIKE AN ANTIQUE WHEN GOING OVER BUMPS. CAR ALSO DOES NOT HANDLE WELL AND FEELS UNSURE. GALEANA CHRYSLER IN COLUMBIA, SC HAS TRIED 5 TIMES (AS OF 9/8/04) TO FIX PROBLEM, HAS VERIFIED A PROBLEM, BUT CANNOT LOCATE IT. TO DATE, STRUTS, STRUT MOUNTS, TIE ROD ENDS, SWAY BAR BUSHINGS, AND GREASING HAS BEEN REPLACED OR TAKEN PLACE...ALL TO NO AVAIL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090391September 3, 2004
ENGINE AND ENGINE COOLING
CONSUMER NOTICED EXCESSIVE AMOUNT OF OIL IN THE AIR FILTER BOX, AND AN OIL STAINED FILTER. THE OIL PRESSURE LIGHT CAME ON INTERMITTENTLY, BACK SOOT ON THE TAIL PIPE, AND THERE WAS A DISTINGUISHED MECHANICAL KNOCKING NOISE COMING FROM THE ENGINE AT IDLE. VEHICLE HAD BEEN IN REPAIR SHOP 3 TIMES. ON THE THIRD TIME THE OIL PRESSURE SENSOR WAS REPLACED, BUT THE KNOCKING NOISE AND EXCESSIVE OIL PROBLEM WAS STILL PRESENT. UPON INVESTIGATION OF THE PROBLEM, CONSUMER FOUND THAT AN IMPROPER MACHINE PART, THAT WAS RELATED TO THE VALVE TRAIN/CAMP SHAFT, CAUSED THE PROBLEM. BUT, MANUFACTURER DIDN'T HAVE A SOLUTION FOR IT. IF THIS PART FAILED WHILE DRIVING AT HIGHWAY SPEEDS IT COULD RESULT IN ENGINE FAILURE FOLLOWED BY RAPID DECELERATION WHICH COULD RESULT IN AN ACCIDENT. THIS VEHICLE WAS EQUIPPED WITH TRACTION CONTROL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081746August 30, 2004
ELECTRICAL SYSTEM, EXTERIOR LIGHTING:HEADLIGHTS
WHILE DRIVING AT 55 MPH HEADLIGHTS WERE FLICKERING AND FINALLY BURNED OUT. VEHICLE WAS TAKEN TO THE DEALER EIGHT TIMES FOR THIS PROBLEM. DEALER HAS CHECKED EVERY COMPONENT, TRYING TO REPAIR THE PROBLEM, BUT TO NO AVAIL.*AK THE MANUFACTURER REPURCHASED THE VEHCILE FROM THE CONSUMER. *MJJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086501August 9, 2004
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL, EQUIPMENT, POWER TRAIN:AXLE ASSEMBLY
THE LOCAL DEALER THOUGHT THAT THE SOUND FROM THE ENGINE WAS THAT THE TURBO WAS BLOWN. AFTER 2.5 WEEKS THEY THEN DETERMINED THAT THE TRANSMISSION PUMP HAD GONE BAD ALONG WITH SOME SORT OF SENSORS. SO THEN FOR THE NEXT 2 WEEKS PLUS THEY WORKED ON THAT PROBLEM. FOUR DAYS LATERAFTER GETTING THE CAR BACK, THE FRONT AXLE FELL OFF THE CAR!!!!! IF I WOULD HAVE BEEN ON THE FREEWAY OR TRAVELING ON A SURFACE STREET, I OR POSSIBLY OTHERS COULD HAVE BEEN KILLED AND THE MANUFACTURER WILL ONLY REPAIR UNDER WARRANTY???!! I'VE NOW BEEN WAITING ANOTHER 2.4 WEEKS FOR THE CAR AND I TRY TELLING THEM THAT IT IS UNSAFE AND I'M AFRAID TO GET BACK INTO THE CAR. IT HAS 7,777 MILE ON A CHRYSLER PT CRUISER 2003. IT HAS SPENT ALMOST 8 WEEKS OF IT'S SHORT LIFE IN REPAIR SHOP FOR ONE THING OR ANOTHER, AND NO ONE AT CHRYSLER WILL LISTEN OR HELP, THEY KEEP SAYING THE DM HAS MADE HIS DECISION, YEAH WITH THE SERVICE MANAGER COVERING UP FOR HIS MECHANIC. THE MECHANIC ADMITTED TO ME THAT HE OVER TIGHTEN THE BOLTS WHEN HE PUT MY FRONT END BACK TOGETHER, AND NEVER EVEN APOLOGIZED FOR THE OVERSIGHT!!! IF POSSIBLE, I KNOW THE RECORDS DON'T REALLY SHOW ALL THE WORK PERFORMED OR A LIST OF ANY PARTS REPLACED (AT LEAST NOT ON MY COPIES ANYWAY), BUT COULD SOMEONE HELP ME, PLEASE!!!??? THANK YOU FOR YOUR TIME PASTOR JIM JAROS PS I KEEP TELLING THEM (CHRYSLER IN AUBURN HILL, MI 800-992-1997) THAT THEIR NAME AND REPUTATION ARE THE MOST IMPORTANT THINGS YOU HAVE, AND THEY TELL ME THAT I'LL HAVE TO SUE THROUGH THE LEMON LAW IN MY STATE. YEAH, I'M BELIEVIN' I'M GONNA STAY ALIVE TO TALK SEE THAT THROUGH, BUT I'M GOING TO BE PARKING THAT PT CRUISER IF AND WHEN IT'S READY!!! WOULD YOU PUT YOUR WIFE AND FAMILY IN THIS CAR? THE MECHANIC OR THE SERVICE UNDERWRITER JUST WALK AWAY AND THE SERVICE MANAGER STILL HAS NOT RETURNED MY PHONE CALLS, I'M FORCED TO CALL THROUGH CHRYSLER IN MI TO GET THE ANSWERS. I WILL ASK THEM TO SAVE THE PARTS IF POSSIBLE?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083604July 26, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING ENGINE LIGHT ILLUMINATED AND STAYED ON THE REMAINDER OF THE TIME THAT VEHICLE WAS BEING OPERATED. DEALERSHIP WILL BE NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083886July 23, 2004
UNKNOWN OR OTHER
CONSUMER REQUEST ALL PERTINENT INFORMATION REGARDING DAIMLER CHRYSLER RECALLS. *MR *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081236July 16, 2004
ELECTRICAL SYSTEM
I HAVE TAKEN MY 2003 PT CRUISER GT BACK TO THE DEALER EIGHT TIMES TO HAVE A CHECK ENGINE LIGHT PROBLEM REPAIRED. THE FIRST VISIT TO THE DEALER OCCURED ON JULY 3, 2003 THE SECOND VISIT TO THE DEALER OCCURRED ON JULY 9-12, 2003 THE THIRD VISIT TO THE DEALER OCCURED ON AUGUST 15-18, 2003 THE FOURTH VISIT TO THE DEALER OCCURRED ON MAY 7-12, 2004 THE FIFTH VISIT TO THE DEALER OCCURRED ON MAY 26-27, 2004 THE SIXTH VISIT TO THE DEALER OCCURRED ON JUNE 9TH, 2004 THE SEVENTH VISIT TO THE DEALER OCCURRED ON JUNE 28TH., 2004 (REPLACE LEAK DETECTION PUMP) THE EIGHTH VISIT TO THE DEALER OCCURRED ON JULY 16TH., 2004 (CAR TOWED) GENERAL SYPTOMS LEADING TO THE LIGHT COMING ON WERE HARD STARTING SEVERAL DAYS OR WEEKS PRIOR TO LIGHT COMING ON, AS WELL AS HESITATION UNDER ACCELERATION (OCCURED TWICE), AND THE LATEST INCIDENT IN WHICH THE CAR COMPLETELY LOST POWER WHILE ACCELERATING AWAY FROM A STOP SIGN ONTO A MAIN ROAD. DURING THE COURSE OF MY MANY DEALERSHIP VISITS, THEY HAVE REPROGRAMMED THE COMPUTER, REPLACED THE SOLENOID DUTY CYCLE PURGE, CONTACTED CHRYSLER'S STAR TECHNICAL CENTER AND REPLACED WHAT THEY CLAIMED TO BE A BAD LEAK DETECTION PUMP. UPON THE LAST FAILURE, THE CAR WAS DRIVEN BACK TO MY RESIDENCE AND THE DEALER CONTACTED TO TOW TO THE DEALERSHIP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chrysler PT Cruiser