Chrysler Concorde Complaints (1998)

175 consumer complaints on file.

#896454September 18, 2001
STEERING:RACK AND PINION:RACK
THERE IS A CRUNCHING NOISE COMING FROM UNDERNEATH THE VEHICLE WHILE TURNING LEFT, THE POWER STEERING RACK WAS FOUND TO BE DEFECTIVE, DEALER WOULD NOT REPLACE EVEN THOUGH VEHICLE HAD LOW MILEAGE, CONSUMER PAID FOR REPLACEMENT COSTS. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894842August 21, 2001
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD, ELECTRICAL SYSTEM:STARTER ASSEMBLY
VEHICLE WAS PARKED WHEN CONSUMER NOTICED FLAMES FROM UNDER THE HOOD, HE PUT OUT FIRE. 15 MINUTES LATER, IT WAS BURNING AGAIN, THIS TIME BATTERY WAS DISCONNECTED. DEALER STATED FIRE BEGAN IN STARTER. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#750769August 20, 2001
SEATS
STOPPED AT RED LIGHT. WAS REAR-ENDED. AFTER BEING HIT, WE NOTICED THAT WE WERE LAYING BACK IN THE FRONT TWO SEATS WHICH HAD COLLAPSED. THE CAR WAS TOTALLED. (STATE FARM IS THE AGENT HANDLING THE ADJUSTMENT). PASSENGER SUFFERED MILD CONCUSSION/ NECK/ ARM AND BACK INJURIES. DRIVER HAS MUSCLE ACHES AND HEADACHES. I HAVE CONTACTED A LAW FIRM REF THIS INCIDENT TO POSSIBLY PURSUE ACTION AGAINST CHRYSLER AND STATE FARM.*AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#748019July 7, 2001
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE DRIVER'S SIDE GLASS WINDOW BECAME LOOSE FOR THE FIRST TIME IN MARCH 2000 AND IT WAS REPLACED BY THE DEALER AND IT WAS COVERED BECAUSE IT WAS STILL UNDER WARRANTY. THE GLASS WINDOW JUST CAME DOWN WHILE DRIVING. BUT JUST RECENTLY ON 6/21/2001 THE GLASS WINDOW COMPLETELY SHATTERED WHILE DRIVING. MY HUSBAND IMMEDIATELY HAD TO TAKE THE CAR TO A CHRYSLER DEALER AND HE WAS VERY FRIGHTENED BECAUSE IMAGINE IF OUR LITTLE GIRL HAD BEEN AROUND THE CAR. THIS IS THE SECOND TIME THAT THE GLASS HAD COME LOOSE BUT THIS TIME IT SHATTERED. WE CALLED CHRYSLER CUSTOMER SERVICE FROM THE DEALERSHIP BUT THEY TOLD US THAT THEY WOULD DO NOTHING ABOUT IT BECAUSE THEY DON'T KNOW EXACTLY WHAT HAPPENED. I DID EXPLAIN THAT THIS HAD BEEN AN ONGOING PROBLEM. WE KEPT HAVING PROBLEMS PUTTING THE GLASS WINDOW DOWN. THEY WERE VERY RUDE AND NOT HELPFUL. I TOLD THEM THAT I WAS VERY CONCERNED BECAUSE THIS CAR SEEMED LIKE IT HAD A PROBLEM WITH THE WINDOWS SINCE WE LEFT THE DEALERSHIP, AND I EVEN WROTE A LETTER TO THE PRESIDENT BUT GOT NOTHING, NOT EVEN AN APOLOGY FOR ALL THE PROBLEMS WE HAVE HAD WITH THIS CAR. I ALSO EXPLAINED THE GREAT CONCERNED BECAUSE IMAGINE DRIVING IN THE EXPRESSWAY AT 55 MILES AND HAVING YOUR GLASS WINDOW SHATTER IN YOUR FACE? WHAT DO YOU THINK WOULD HAPPEN? I ALSO TOLD CHRYSLER THAT THEY WOULD DO SOMETHING UNTIL SOMEONE'S LIFE IS TAKEN BECAUSE OF THEIR DEFECT. ANYWAY, THEY WOULD NOT PAY AND WE ENDED UP PAYING $527.00 BECAUSE THE DEALERSHIP TOLD US THAT THEY HAD TO INSTALL THE GLASS AND ALSO THE PART THAT HELD THE GLASS INSIDE THE DOOR. I DON'T KNOW WHY THEY DIDN'T REPLACE THAT PART IN MARCH 2000 WHEN WE HAD OUR FIRST INCIDENT. SO BASICALLY THIS IS NOT THE FIRST TIME. THIS PROBLEM HAS BEEN ONGOING. I ALSO MET A GENTLEMAN THAT HAS A 1999 CONCORDE LXI AND THE SAME EXACT THING HAPPENED TO HIM. DO YOU THINK THIS IS A COINSIDENCE? I DON'T THINK SO AND CHRYSLER BETTER THINK AGAIN BEFORE SOMEONE ENDS UP DEAD BECAUSE OF THEIR NEGLIGENCE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747519June 28, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DEALER CLAIMS THIS IS NORMAL TO "ALL" CARS, I NEVER HEARD OF SUCH. NO SAFETY DEFEC TLISTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#887504May 4, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ROTORS REPLACED A SECOND TIME ON 2 MAY 2001 DUE TO SHAKING IN STEERING WHEEL AT 60 MPH, BRAKING DISTANCE NORMAL. ROTORS WERE WARPED. *AK BRAKES PULSATE WHEN BRAKING ON HIGHWAY DUE TO WEARING OF ROTORS. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744825May 2, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKE ROTORS, SHAKE IN STEERING WHEEL, AT 60 MILES HR., JUNE 17,1999, MANUFACTURER TOOK CARE OF, AFTER I COMPLAINED TO THEM, HAD 13,714 MILES AT THE TIME. NOW HERE WE ARE AGAIN WITH SAME PROBLEM, MAY 2001 SHAKE IN STEERING WHEEL AT 60 MILES PER HR., ROTORS AGAIN, 36,700 MILES, REPAIR NOT COMPLETED NOW IN THE SHOP!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#880509February 13, 2001
STRUCTURE:BODY
FLOOR ON DRIVER'S SIDE WILL GET FLOODED EACH TIME THAT IT RAINED. DEALER CAN NOT FIND OUT WHERE WATER IS COMING FROM. THEN, THERE WILL BE A MILDEW SMELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#880355February 12, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
FRONT BRAKE ROTORS ARE TOO THIN, AND THIS HAS CAUSED EXCESSIVE WEAR OF FRONT BRAKE ROTORS. ALSO WHEN BRAKING CONSUMER HAS NOTICED VIBRATION IN T FRONT END. CONSUMER HAS CONTACTED DEALER. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#740628February 8, 2001
SEATS:FRONT ASSEMBLY:RECLINER
LEFT FRONT SEATBACK RECLINER DROPPED BACK WHILE DRIVING..DEALER SERVICE DEPT. REMOVED SEAT R&R LOWER COVER...DRILLED OUT AND RETAPPED BROKEN HINGE BOLT..DEALER CHARGES FOR REPAIRS ($170.25), CLAIMS OUT OF WARRANTY DUE TO MILEAGE..REPORTED TO CUSTOMER SERVICE..CLAIMS NO OTHER REPORTS OF SIMILAR PROBLEMS...REFUSES TO REIMBURSE FOR REPAIRS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#878401January 17, 2001
SUSPENSION:FRONT:WHEEL BEARING
WHILE DRIVING COULD HEAR NOISE COMING FROM UNDER VEHICLE, AND HAD TAKEN VEHICLE TO DEALER. THEY FOUND OUT THAT NOISE CAME FROM THE BUSHINGS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739381January 15, 2001
SERVICE BRAKES, HYDRAULIC:POWER ASSIST
VACUME NOISE POSSIBLE LEAK. ONLY WHEN COLD OUTSIDE . SOFT BRAKE PEDAL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558124December 14, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE ROTORS WERE WARPED AND CAUSED THE STEERING WHEEL TO PULL FROM LEFT TO RIGHT WHEN BRAKING. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737499December 8, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
KNOCKING SOUND FROM ENGINE. DEALERSHIP SAID THAT OIL PUMP FAILED, DESTROYING ENGINE. ZONE MANAGER REFUSES TO PAY FOR NEW ENGINE. AGREES TO ONLY PAY HALF. ALL RECOMMENDED SERVICE HAS BEEN DONE AT ALL RECOMMENDED INTERVALS. AUTOMOBILE HAS BEEN EXTREMELY WELL TAKEN CARE OF. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#875780November 30, 2000
AIR BAGS:FRONTAL
CONSUMER WAS INVOLVED IN A FRONTAL COLLISION IN WHICH DRIVER'S AND PASSENGER'S AIR BAGS DID NOT DEPLOY. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#736968November 28, 2000
SUSPENSION:REAR
EXACT DATE AND MILEAGE ARE ESTIMATED FOR THE PURPOSES OF THIS REPORT: THE ORIGINAL REPORT AND EXACT DATE ETC ARE FILED WITH THE DEALER. NO SAFETY DEFECT LISTED IN SUMMARY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#873026October 16, 2000
ELECTRICAL SYSTEM:IGNITION
WHILE DRIVING 65MPH VEHICLE STALLED AND DIED WITHOUT WARNING . DEALER HAS INSPECTED VEHICLE AND WAS NOT ABLE TO DETEERMINE THE CAUSE OR CORRECT THE PROBLEM.*AK THE PROBLEM OCCURED TWICE AND THE DEALER COULD NOT FIND THE CAUSE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#871747September 28, 2000
AIR BAGS:FRONTAL
CONSUMER WAS INVOLVED IN A FRONTAL COLLISION IN WHICH DRIVER'S AND PASSENGER'S AIR BAGS DID NOT DEPLOY. *AK THE MANUFACUTRER STATED THE CRUMPLE ZONES ABSORB ENOUGH OF THE IMPACT SO THE AIR BAGS COULD NOT DEPLOY. *YH
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#871633September 27, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE STOPS WHILE DRIVING. THIS HAS HAPPENED TWICE WITHIN THE PAST TWO WEEKS. DEALERSHIP IS NOT ABLE TO DUPLICATE OWNER'S CONCERN. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727465August 10, 2000
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS GO OUT WHILE DRIVING WITHOUT NOTICE. VERY DANGEROUS CONDITION!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chrysler Concorde