Chrysler Concorde Complaints (2003)

27 consumer complaints on file.

#10135389September 6, 2005
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
DT: THE CONTACT OWNS A 2003 CHRYSLER CONCORD LIMITED. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED FOR A PERIOD OF TIME, THEN IT WENT OFF. THE CONTACT STATED THAT THIS HAS BEEN GOING ON FOR APPROXIMATELY 3 MONTHS. THE WARNING SOUND WENT OFF LETTING THE CONTACT KNOW THAT THE AIR BAG LIGHT ILLUMINATED. THE CONSUMER HAD THE VEHICLE TO A SERVICE DEALER ON JULY 15, 2005. THEY STATED THERE WAS NOTHING WRONG WITH THE AIR BAG. AT THIS TIME THE VEHICLE HAD 31,588 MILES ON IT. THE CONSUMER CONTACTED ANOTHER SERVICE DEALER AND THEY REPLACED THE CONTROL MODULE. APPROXIMATELY AN HOUR LATER THE LIGHT CAME BACK ON. ANOTHER SERVICE DEALER CLEANED THE CONNECTORS TO THE AIR BAG, BUT THIS STILL DID NOT REMEDY THE PROBLEM. THE CONSUMER HAS NOT CONTACTED THE MANUFACTURER, BUT WAS GOING TO CONTACT THEM TODAY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099034November 17, 2004
ENGINE AND ENGINE COOLING, POWER TRAIN:AUTOMATIC TRANSMISSION, EXTERIOR LIGHTING, AIR BAGS
THE AIR BAG LIGHT WOULD INTERMITTENTLY ILLUMINATE WHILE DRIVING AT VARIOUS SPEEDS OF 0-30 MPH. THE VEHICLE HAS BEEN TO THE DEALER AND SEVERAL SENSORS WERE REPLACED. THE PROBLEM KEEPS RECURRING. *JB THE CONSUMER REQUESTED HER MONEY BACK ALONG WITH A NEW VEHICLE. THE TRANSMISSION SHIFTED ERRATIC AT TIMES, THERE WAS BELT NOISE AT THE IDLE, THEN ENGINE MADE A TICKING NOISE THROUGH OUT THE DAY AND THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. *SC THE CAMSHAFT POSITION SENSOR WAS REPLACED. THE REAR LIGHT BULB WAS REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091145September 16, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
MY VEHICLE FAILS TO ACCELERATE AT TIMES AND IT HAPPENS ALL THE TIME. THE CONCORD LX STARTS ACCELERATING OKAY AND THEN THE TRANSMISSION JUST STOPS. IT HAPPENS AT ALL SPEEDS USUALLY WHEN THE CAR IS GOING AROUND 55 MPH THEN IT SLOWLY DIES DOWN TO ABOUT 10-18 MPH. I WAS DRIVING HOME IN VERY BUSY TRAFFIC ON 95 AND DIDN'T EVEN REALIZE IT WAS SLOWING DOWN UNTIL IT WAS RATHER LATE TO TRY AND GET TO THE SHOULDER OF THE ROAD. I HAVE HAD THIS VEHICLE TO THE SHOP A TTL OF FIVE TIMES. ONLY RECENTLY, 9-16-04 DID THE CHRYSLER REPAIRMAN STATE THIS IS DEFINITELY A TRANSMISSION PROBLEM. THE PART IS ON BACK ORDER AND YOU WILL HAVE TO WAIT. IN THE US THEIR 27 VEHICLES WAITING FOR THE SAME PART. YET, THE CHRYSLER TRAINED SERVICEMEN ARE STATING WE CAN RE-SET THE COMPUTER AND YOU CAN DRIVE UNDER NORMAL CONDITIONS UNTIL THE PART ARRIVES. TODAY, MY FAMILY AND I WERE ALMOST KILLED WHEN THE CAR COMPLETELY STOPPED AT A BUSY INTERSECTION IN TOWN. I HAVE CONTACTED CHRYSLER FROM THE VERY START OF THE PROBLEM. THEIR REPLY IS THEY WILL MAKE NOTE OF THE PROBLEM. I DIDN'T FEEL THIS WAS ENOUGH SO I BEING DETERMINED ASKED TO SPEAK WITH A SUPERVISOR OR A MANAGER. THE ANSWER I GOT WAS THEY DON'T TAKE CALLS SOMEONE WILL GET BACK TO ME. HOWEVER, I HAVE BEEN WAITING FOR OVER A YEAR AND NO RESPONSE. I HAVE ALSO WRITTEN LETTERS, BUT AGAIN NO REPLY FROM CHRYSLER AND THE DEALER DOESN'T WANT TO BE BOTHERED EITHER. WHICH I BLAME CHRYSLER BECAUSE THEY FAIL TO RECTIFY THIS PROBLEM ALSO. I THE MEAN TIME I HAVE FILED A COMPLAINT WITH THE LEMON LAW. PLEASE NOTE THIS IS VERY DANGEROUS. ESPECIALLY BECAUSE MOST PEOPLE TRAVEL IN CONVERSATION, WITH THE RADIO, SOME ON THEIR CELL PHONES, OTHERS NOT THINKING THEY NEED TO BE THAT ALERT IN A BRAND NEW VEHICLE. I WAS TAKEN OFF GUARD THREE OF THE FIVE TIMES IT HAS HAPPENED TO ME. TODAY, IT ALMOST COST US OUR LIVES. PEOPLE NEED TO BE MADE AWARE THEY ARE IN HARMS WAY OF BEING KILLED WHEN THIS CONCORD FAILS TO ACCELERATE. 4-01-03,09-03,05-04,07-04,09-04 TWICE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073784May 11, 2004
AIR BAGS
PROBLEMS WITH AIR BAG WARNING LIGHT BEING ILLUMINATED. *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070644January 15, 2004
SEAT BELTS
I PURCHASED A 2003 CHRYSLER CONCORDE IN FEB OF THIS YEAR. I HAVE A DAUGHTER WHO JUST TURNED 3 IN MAY. SHE IS 46LB. AT THE TIME OF PURCHASE, THE DEALERSHIP PUT THE CHILD SEAT (EDDIE BAUER HIGH BACK BOOSTER SEAT USING THE VEHICLE SEATBELT DUE TO HER SIZE) IN THE CAR. IT WAS PUT INTO THE CAR USING JUST THE TETHER. OVER THE PAST 4 MONTHS, I HAVE BEEN DOING RESEARCH BECAUSE MY DAUGHTER IS NOT SECURE IN THE VEHICLE. THE CONCORDE DOES NOT HAVE RETRACTABLE SEATBELTS. AT THE TIME OF PURCHASE, I DIDN'T THINK ABOUT IT BECAUSE IN MY PREVIOUS VEHICLE (DODGE DURANGO), THE CAR SEAT WAS SECURED INTO THE CAR WITH A LOCKING CLIP. I FIGURED THIS CAR WOULD DO THE SAME THING. IT DOESN'T. THE SEATBELT COMES OUT OF THE REAR PANEL AND DOES NOT ACCOMMODATE THE CLIP. MY DAUGHTER IS WELL BEHAVED AND DOES SIT IN THE SEAT. HOWEVER, SHE CAN GET OUT OF THE CAR SEAT WITHOUT UNBUCKLING THE SEAT BELT. I HAD THE SEAT INSPECTED BY THE LOCAL FIRE DEPARTMENT ON THURSDAY WHO HAS INSTRUCTED ME THAT SHE IS NOT SECURE IN THE CAR. I CONTACTED THE DEALERSHIP WHERE I PURCHASED THE VEHICLE. THEY INSTRUCTED ME TO CONTACT THE CHRYSLER CUSTOMER SERVICE. I CALLED CUSTOMER SERVICE AND EXPLAINED MY SITUATION AND WAS DIRECTED TO CALL CHRYSLER'S PROGRAM FIT FOR A KID. I EXPLAINED MY PROBLEM TO THEM AND WAS TOLD THAT SHE WAS NOT A TECHNICIAN AND THE BEST SHE COULD DO WAS GIVE ME A NUMBER TO THE CLOSEST CHRYSLER DEALERSHIP THAT DOES SEAT INSPECTIONS. THE CLOSEST IS 16 MILES AWAY. CALLED ROCHESTER HILLS CHRYSLER AND TALKED TO DAVE ULMER. HE UNDERSTOOD THE SITUATION AND RECOMMENDED THAT I GO BUY A NEW CAR SEAT CALLED THE MARATHON BY BRITAX. THE HARNESS IS DESIGNED ON THIS SEAT TO HOLD UP TO 65LB. VS. THE NORMAL 40LB. OF OTHER SEATS. I WENT ON THE INTERNET AND LOOKED UP BRITAX. THE MARATHON DOES HOLD A CHILD UP TO 65LB. WITH THE HARNESS, HOWEVER, THE CHILD MUST BE 18 & 34; OR LESS IN THE SEATED POSITION FROM HER BOTTOM UP TO THE TOP OF HER SHOULDERS. MY DAUGHTER IS 17 & 34;. SHE WOULD GROW OUT OF THAT IN NO TIME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051934December 22, 2003
TIRES:SIDEWALL
WHILE DRIVING REAR PASSENGER SIDE TIRE SIDEWALL CAME APART IN TWO PLACES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030367July 29, 2003
SERVICE BRAKES, AIR:ANTILOCK
AS I WAS TRAVELING DOWN A COUNTRY ROAD, GOING INTO TOWN, I FORGOT SOMETHING I NEEDED AT HOME. I ATTEMPTED TO STOP, TO TURN AROUND BY PUTTING MY FOOT ON THE BRAKE PEDAL. THE PEDAL WENT TO THE FLOOR AND NOTHING HAPPENED. LUCKILY THERE WAS NO OTHER TRAFFIC AND I WAS ABLE TO COAST ALONG THE SIDE OF THE ROAD UNTIL I STOPPED. IF THIS HAD HAPENED IN TOWN WHO KNOWS THE NUMBER OF PEOLPLE WHO MIGHT HAVE BEEN INJURED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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