Chrysler Concorde Complaints (1999)

333 consumer complaints on file.

#10053865January 13, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DIVING CONSUMER VEHICLE SHIFTED FROM 1ST TO 2ND GEAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053054January 13, 2004
ENGINE AND ENGINE COOLING:ENGINE
SLUDGE BUILD UP IN ENGINE HAS CAUSED THRU NO ERROR ON MY END A BLOWN ENGINE, WITH NO WARNING. I NEED A NEW MOTOR EVEN AFTER ALL THE MONEY I'VE PUT INTO IT WITH SENSORS IN THE TRANNY, NEW WINDOW MOTOR, ROD KNOCKING...AND I CHANGED OIL IN THE CAR EVERY 3,000 MILES USING THE OIL THAT CHRYSLER RECOMMENDS. THERE IS SO MUCH SLUDGE BUILD UP ON THIS 2.7 ENGINE THAT IF IT WERE A HUMAN ARTERY THE PATIENT WOULD HAVE DIED TOO...THIS IS AN ONGOING PROBLEM WITH THESE MOTORS AND NO ONE WILL DO ANYTHING TO HELP US GET IT FIXED, UNLESS WE HAVE AN EXTRA $7,000.00 SITTING AROUND
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048610January 12, 2004
VEHICLE SPEED CONTROL
THE VEHICLE WAS IN AN ACCIDENT DUE TO A MALFUNCTION OF THE ENGINE. THE VEHICLE UNEXPECTEDLY BEGAN TO ACCELERATE. THE OWNER SHUT OFF THE ENGINE AND APPLIED THE BRAKE, BUT THE MOTOR WAS GOING AT SUCH A HIGH SPEED, THE VEHICLE DID NOT STOP. THE POLICE DID TAKE A REPORT. *JB THE CONSUMER WAS LOOKING FOR A PLACE TO PARK WHEN ALL OF A SUDDEN THE VEHICLE HAD GONE AT AN UNCONTROLLABLE SPEED AND WHEN THE CONSUMER SHUT OFF THE IGNITION AND BRAKED, THE CONSUMER HIT A PARKED VEHICLE. *SC *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10032827January 6, 2004
VEHICLE SPEED CONTROL:LINKAGES
I HAD JUST LEFT CHURCH, AND GOT INTO MY CAR TO COME HOME. I PUT ON MY SEAT BELT, MOVED THE SEAT FORWARD, CHECKED THE MIRRORS, AND WITH MY FOOT DEPRESSING THE BRAKE, TOOK OFF THE EMERGENCY BRAKE, AND LOOKED OVER MY LEFT SHOULDER. AS I DID THIS, I VIEWED A WHITE CAR STOPPED ABOUT TWO CARS LENGTH BEHIND ME, WAITING TO EXIT THE PARKING LOT. THEY WAIVED TO ME TO GO AHEAD. AT THIS POINT MY CAR WAS COMPLETELY STOPPED. THE COLUMN SHIFTER WAS IN REVERSE, AND MY FOOT WAS STILL ON THE BRAKE PEDAL, WHEN ALL OF THE SUDDEN MY CAR ( BY ITSELF ) WENT INTO FULL ACCELERATION FORWARD, ABOUT ONE AND A HALF CAR LENGTHS HITTING A TREE, WITHOUT MY SHIFTING ANYTHING ON THE SHIFTING COLUMN. THE AIRBAG DID NOT DEPLOY. THE IMPACT STIRRED UP A HUGE AMOUNT OF DIRT AND DUST IN FRONT OF MY WINDSHIELD. THE TREE WAS THE ONLY THING THAT STOPPED MY CAR AS THE MOTOR WAS STILL IN FULL ACCELERATION AS I REACHED TO TURN OFF THE IGNITION. MANY WITNESSES GATHERED AROUND MY CAR COMING TO MY DOOR TO SEE IF I WAS HURT. I HAVE BEEN IN TOUCH WITH DAIMLER CHRYSLER, AND THEY REFUSE TO EXCEPT LIABILITY FOR WHAT I AM SURE IS A MALFUNCTION IN THIS CAR! THE EXACT SAME THING HAPPENED TO MY HUSBAND WITH THIS SAME CAR IN SEPT OF 1999, ONLY THE CAR WENT INTO FULL ACCELERATION IN REVERSE. *AK *CB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10052282January 2, 2004
SEATS
DRIVER'S SEAT BACK FELL BACKWARDS WHILE DRIVING. DEALER HAD BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051542January 2, 2004
SEATS:FRONT ASSEMBLY:RECLINER
THE SEAT BACK ON MY 1999 CHRYSLER CONCORDE BROKE, ALLOWING THE SEAT BACK TO FALL BACK INTO A RECLINING POSITION. THE CAR WAS TRAVELING AT A SLOW SPEED BECAUSE I WAS MAKING A TURN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050394December 11, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS, ENGINE AND ENGINE COOLING:ENGINE
FUEL PUMP FAILED/TIMING BELT BROKE, AND THE PISTON WENT THROUGH THE ENGINE. AS A RESULT, THE VEHICLE STALLED WHILE DRIVING AT A LOW SPEED. DEALERSHIP WAS UNABLE TO REPLACE THE ENGINE DUE TO A BACK ORDER BECAUSE THIS WAS A COMMON PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044960December 2, 2003
ENGINE AND ENGINE COOLING
WHILE DRIVING AT 50 MPH, THE CONSUMER HEARD A LOUD FLUTTERING SOUND UNDER THE HOOD OF THE VEHICLE. THE VEHICLE IMMEDIATELY LOST POWER AND A FEW SECONDS LATER IT STALLED. THE VEHICLE WAS TOWED TO THE DEALER, WHO INFORMED THE CONSUMER THAT THE SERPENTINE BELT SNAPPED. *AK THE DEALER FOUND THE TIMING BELT IDLER TENSIONER BOLT BROKEN OFF IN THE BLOCK AND THE WATER PUMP LEAKING THEY DRILLED OUT THE BROKEN BOLT AND REPLACED THE TIMING BELT AND TENSIONER, THE ENGINE WAS CRANKED OVER AND THE DISCOVERED THAT ALL CYLINDERS THE HAD NO COMPRESSION. PROBABLE CAUSE WAS BENT VALVES. CONSUMER HAD TO REPLACE THE ENGINE. *TT *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048933December 1, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
1999 CHRYSLER CONCORDE V-6 3.2L: BRAKES DROP TO 20% POWER IN COLD WEATHER. NO WARNING. NO BRAKE LITE ON DASHBOARD. 20% BRAKES ARE EFFECTIVE ENOUGH AT AT SLOW SPEED AND INITIAL DEPARTURE FROM PARKING SPOT. LACK OF FULL POWER IS NOT EVIDENT UNTIL FULL POWER IS APPLIED. BRAKES RETURN BACK TO 100% POWER AFTER WARMER WEATHER. AFTER PROLONGED COLD WEATHER, THE BRAKE PEDAL FREEZES IN PLACE. RUBBER BOOT ON PISTON FORWARD OF BRAKE PEDAL COVERED WITH RUSTY DUST & SHOWS POSSIBLE EXPOSURE TO INTERIOR WATER LEAK. IN PROCESS OF REPAIRS NOW.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047471November 24, 2003
EQUIPMENT:APPLIANCE:AIR CONDITIONER, ENGINE AND ENGINE COOLING:COOLING SYSTEM
AIR CONDITIONING/HEATING UNIT DOES NOT COOL OR HEAT PROPERLY. HAS BEEN INVESTIGATED REGULARLY WITHOUT CHRYSLER DEALER "FINDING" ANYTHING. ON PARTICULAR DATE BELOW IT WAS A VERY COLD MORNING, USED HEAT AND DROVE 3 KIDS 20 MILES. STOPPED FOR HALF HOUR, GOT BACK IN CAR AND CAR SOUNDS LIKE A DIESEL ENGINE - ROUGH AND LOUD. I WAS ALONE WITH THE 3 KIDS. ASKED A COUPLE OF MEN TO LISTEN, THEY THOUGHT CYLINDER(S) WERE GONE AS NOISE LOWERED WHEN ENGINE REVVED. (BY THE WAY, THIS CAR HAS HAD 2 TRANSMISSIONS ALREADY, WITH 73,000 MILES). LIMPED HOME SCARED TO DEATH ON INTERSTATE HIGHWAY WITH THE 3 KIDS. STOPPED AT SERVICE STATION, TOLD NOT TO DRIVE AS ENGINE WAS FAILING. CALLED AAA AND THEY CAME AND TOWED TO CHRYSLER DEALER. DEALER WAS UNABLE TO REPLICATE THE DIESEL SOUND AND "FOUND NOTHING WRONG." TODAY IS NOV 24TH 2003 AND THIS MORNING THE SAME SOUND IS BACK IN MY ENGINE. THE HEAT ONLY WORKS WHEN I AM MOVING, NOT AT IDLE, AND LEAVES A VERY ODD SMELL IN THE CAR IF THE CAR IS LEFT IDLING WITH THE HEAT ON. I HAVE A 5 MONTH OLD, A 5 YEAR OLD AND AN 8 YEAR OLD, I AM GETTING VERY FRIGHTENED TO DRIVE THIS CAR WITH THEM IN IT ANYMORE. I DID AN ONLINE SEARCH AND FOUND THAT THIS AC/HEAT PROBLEM IS PREVALENT IN THIS MODEL (CHRYSLER CONCORDE 1999) AND CAN CREATE SLUDGE IN THE ENGINE THAT CAUSES SUDDEN ENGINE FAILURE. I WANT THIS FIXED AND I WANT YOU TO GET AFTER CHRYSLER ABOUT THIS! *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048574November 24, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED ON A SIDE STREET. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE MECHANIC INFORMED THE CONSUMER" THE ENGINE HAD SEIZED UP AND A NEW ONE WAS NEEDED". THE MANUFACTURER AND THE DEALER WERE AWARE OF THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047909November 13, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING 67 MPH MAIN ENGINE BEARING FAILED. DEALER DETERMINED THAT ENGINE MUST BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047925November 13, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING VEHICLE STALLED. CONSUMER WAS UNABLE TO RESTART THE VEHICLE, BUT MANAGED TO PULL OVER, AND HAD VEHICLE TOWED. DEALERSHIP MECHANIC HAD BEEN NOTIFIED, BUT WAS UNABLE TO RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044379October 21, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING AT ANY SPEED AND WHEN SHIFTING FROM FIRST TO SECOND GEAR VEHICLE STALLED. CONSUMER HAD A CERTIFIED MECHANIC CHECK THE VEHICLE, AND WAS TOLD THAT TRANSMISSION NEEDED TO BE REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043154October 18, 2003
EQUIPMENT:APPLIANCE:AIR CONDITIONER
THE AIR CONDITIONING IN MY 1999 CHRYSLER CONCORDE SMELLS LIKE A HORSE AND IS NO LONGER FUNCTIONING. THE PROBLEM STARTED HAPPENING IN JUNE 2002. THE AIR CONDITIONING EMITTED A FOG. I TOOK THE CAR TO MIDAS WHERE THEY WOULD PUT DYE IN TO THE SYSTEM TO DETECT WHERE THE LEAKAGE WAS COMING FROM. THEY TOLD ME TO RETURN IN TWO WEEKS TO REVIEW. THEY WERE UNABLE TO IDENTIFY WHERE THE PROBLEM WAS, REFILLED THE COOLANT AND IT WORKED UNTIL APRIL OF 2003, STILL SMELLED LIKE A HORSE. THEN GOT IT LOOKED AT AGAIN IN APRIL 2003, AT A CHRYSLER DEALER - THEY DIDN'T KNOW WHAT WAS WRONG BUT REFILLED COOLANT. IT WORKED UNTIL OCTOBER 2003. I THEN TOOK IT TO ANOTHER DEALER WHO COULD NOT IDENTIFY THE PROBLEM AGAIN. I JUST TOOK THE CAR TO MY MECHANIC AND HE DIAGNOSED THE PROBLEM TO BE IN THE EVAPORATED CORE AND ADVISED TO CALL CHRYSLER TO HAVE THEM COVER THE CHARGE. MY CAR HAS 53,000 MILES ON IT AND IS OUT OF WARRANTY. WHEN THE PROBLEM FIRST BEGAN HAPPENING, IT WAS UNDER WARRANTY BUT NO ONE WAS ABLE TO IDENTIFY THE PROBLEM. I AM NOW WORKING WITH CHRYSLER. THE PROBLEM HAS BEEN THAT THE DEALER HAS NEVER BEEN ABLE TO IDENTIFY THE ROOT CAUSE OF THE PROBLEM AND IT KEEPS COSTING US MORE TO HAVE IT LOOKED AT WITH NO RESOLUTION. I AM WORKING WITH CHRYSLER NOW TO HAVE THEM COVER THIS CHARGE, BUT THEY ARE TELLING ME THAT SINCE I AM NOW OUT OF WARRANTY, THEY WILL NOT BE ABLE TO HELP ME OUT MUCH IF AT ALL. I CALLED THEIR RECALL DEPARTMENT AND THEY ADVISED ME THAT THIS PART OF THE CAR HAS NOT BEEN RECALLED, BUT I SHOULD LODGE A COMPLAINT WITH THE NHTSA TO COMMENCE AN INVESTIGATION TO HAVE IT RECALLED. I CHECKED THE NHTSA WEB SITE AND FOUND THAT I AM NOT ALONE, THERE WERE TWO OTHER COMPLAINTS LODGED FOR THE SAME THING! SO I AM HOPING THAT BY LODGING MY COMPLAINT, SOME ACTION WILL BE TAKEN, AT LEAST INITIATE A DEFECT INVESTIGATION, AND HOPEFULLY, THIS WILL RESOLVE IN A FORMAL RECALL SO OTHERS, AND MYSELF, WILL NOT HAVE TO PAY TO HAVE THIS DEFECT CORRECTED. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044243October 12, 2003
ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM
PROBLEMS WITH VEHICLE'S HEATER, ENGINE MAKING KNOCKING NOISES AND SLOW ACCELERATION.*MR THE HEATER STOPPED WORKING INTERMITTENTLY WHICH LEAD TO A BUILD UP OF HEAT IN THE ENGINE CABIN, WHICH IN TURN LEAD TO A BUILD UP OF SLUDGE. DURING ACCELERATION, THE VEHICLE RATTLED AND VIBRATED AND IT DID NOT ACCELERATE SMOOTHLY. THE CONSUMER WAS INFORMED THAT THE ENTIRE ENGINE BLOCK NEEDED TO BE REPLACED, WHICH WAS THE CAUSE OF THE PROBLEMS.*TS ALSO THE FRONT WINDOW AND POWER MIRROR WERE INOPERATIVE, THE DEALER FOUND A BAD WINDOW MOTOR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038374October 12, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING AT 50 MPH ENGINE FAILED WITHOUT WARNING. *AK THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER REPLACED A TOTAL OF 5 COMPUTERS BUT THE VEHICLE CONTINUED TO STALL. *TS *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041507October 9, 2003
ENGINE AND ENGINE COOLING:ENGINE
ENGINE FAILURE WHILE DRIVING A CHRYSLER CONCORDE 2.7 LITER ENGINE DUE TO SLUDGE BUILD-UP IN THE ENGINE. NO WARNING WHATSOEVER. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042549October 8, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ENGINE AND ENGINE COOLING:ENGINE, SUSPENSION:FRONT
DOOR'S AUTOMATIC LOCKING MECHANISM/ POWER WINDOWS FAILED, AND ENGINE WAS MAKING LOUD NOISE . ALSO, AND FRONT ALIGNMENT MALFUNCTIONED TWICE. DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042131October 1, 2003
ENGINE AND ENGINE COOLING:ENGINE
SLUDGE BUILD UP IN VEHICLE'S ENGINE.*MR WHEN THE DEALER WAS NOTIFIED ABOUT THE KNOCKING IN THE ENGINE AND SLOW ACCELERATION THEY TOLD THE CONSUMER THE ENTIRE ENGINE BLOCK WOULD HAVE TO BE REPLACED. THE ENGINE COST APPROX $5721.04 IN REPAIRS AND CHRYSLER REFUSED TO COVER THE COST. THE CONSUMER FOUND THAT A LOT OF ENGINE REPLACEMENT ARE DUE TO A LATENT DEFECT IN THE CAR FROM THE CHRYSLER WEBSITES AND FEELS THAT CHRYSLER SHOULD TAKE SOME RESPONSIBILITIES IN REPAIRING THE VEHICLE. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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