Chevrolet Sonic Complaints (2013)

217 consumer complaints on file.

#10914440October 7, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 CHEVROLET SONIC. WHILE PULLING OUT OF A PARKING LOT ONTO THE ROAD TO GET IN A TURNING LANE, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE FRONT DRIVER'S SIDE WHEEL FRACTURED AND THE KEY WAS UNABLE TO BE REMOVED FROM THE IGNITION. THE DRIVER SUSTAINED WHIPLASH AND MINOR BRUISING. THE FRONT PASSENGER FLEW INTO THE FRONT WINDSHIELD. THE GEAR SHIFTER FRACTURED WHEN THE FRONT PASSENGER WAS IMPACTED BY THE FORCE OF THE CRASH. AN ADULT PASSENGER IN THE REAR OF THE VEHICLE AND TWO CHILDREN PASSENGERS SUSTAINED WHIPLASH. MEDICAL ATTENTION WAS RECEIVED. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A YARD. THE MANUFACTURER INVESTIGATED THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,700. THE VEHICLE WAS TOTALED. UPDATED 11/16/16.*JB
Crash:
Yes
Fire:
No
Injuries:
5
Deaths:
0
#10911255October 3, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2013 CHEVROLET SONIC. AFTER THE VEHICLE WAS FUELED, IT FAILED TO START. THE DEALER STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REPLACED THE FUEL TOP, BUT THE ISSUE STILL PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905760September 12, 2016
POWER TRAIN
AUTOMATIC SHIFTER BUTTON REMAINS IN DEPRESSED POSITION, EVEN WHEN VEHICLE IS IN PARK, 1) PREVENTING REMOVAL OF KEY AND 2) ALLOWING FREE MOVEMENT FROM PARK TO REVERSE, DRIVE, NEUTRAL OR VICE VERSA. STATIONARY, WHENEVER I PARK. AFTER SOME MINUTES THE BUTTON MAY POP OUT, BUT PROBLEM IS GETTING WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903914September 6, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 CHEVROLET SONIC. THE CONTACT STATED THAT THE REAR FAILED TWICE. THE DEALER DIAGNOSED THAT THE REAR BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,889. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897297August 19, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
I'VE HAD THIS CAR FOR ONLY 2 YEARS AND THERE IS ALWAYS SOMETHING WRONG. FIRST I WAS DRIVING AND IT JUST SHUT OFF ALL THE LIGHT ON DASH BOARD WENT OFF AND FROM THAT POINT ON NOTHING ON THE STEERING WHEEL WORKS. NO HORN AND NONE OF THE CONTROLS OF IT ARE WORKING. MY PASSENGER AIR BAG LIGHT STAYS ON. BEEN IN THE SHOP 3 TIMES STILL NOT WORKING. NOW THE WARNING LIGHT OF OVER HEATING COME ON EVERYTIME I HAVE TO STILL IN TRAFFIC ON MY WAY HOME OR DRIVING FOR A OVER AN HOUR, HAVE TO TURN THE HEATER ON, ON HIGH TO GET THE LIGHT AND WARNING BEEPING TO STOP. IT'S ALREADY 90, BUT IF I DON'T THE CAR START SHAKING. THE REASON I BOUGHT A NEWER CAR WAS TO NOT HAVE TO PUT IT ON THE SHOP EVERY 4 MONTHS. SO NO HORN, CRUISE CONTROL, NOT SURE IF AIR BAG WORK ON PASSENGER SIDE AND TO TOP IT OFF HAVE TO RIDE WITH THE HEAT ON WHILE IT'S 90OUTSIDE TO MAKE IT HOME SAFE, ,(I THINK,,).. I CALL GM CUSTOMER SERVICES OVER AND OVER AGAIN, AND THEY TELL ME THERE IS NOT OTHER PROBLEMS WITH OTHER CARS. MY WARRANTY IS EXPIRED. SO IT'S ON ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895093August 11, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 CHEVROLET SONIC. THE CONTACT STATED THAT THE RADIO AND THE AUDIBLE TURN INDICATOR FAILED TO OPERATE WHEN ACTIVATED. DUE TO THE FAILURES, THE BATTERY BECAME INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 12V454000 (ELECTRICAL SYSTEM, EXTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894335August 9, 2016
UNKNOWN OR OTHER
SHIFT BUTTON STICKING. KEY STUCK IN THE IGNITION UNABLE TO REMOVE . CAR CAN NOT BE PUT ON FULL PARK WHICH IS CAUSING ENGINE AND BATTERY TO FAIL. ELECTRONIC KEY RELEASE NOT WORKING. THIS IS A HUGE SAFETY ISSUE AS THE PARK CAN EASILY MOVE BECUASE IT'S NOT FULLY PARKED DUE TO IGNITION KEY FAILIURE. THIS IS A MANUFACTURER DEFECT BUT THERE HASN'T BEEN A RECALLED SO WE HAD TO PAY OUT OF POCKET TO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893884August 8, 2016
POWER TRAIN
WHEN SHIFTING GEARS, THE BUTTON MECHANISM WILL NOT RELEASE ONCE THE LEVER IS IN THE DESIRED GEAR, MAKING THE SHIFT ITSELF PRONE TO SLIDING BETWEEN THE DIFFERENT GEARS AND PUTTING THE DRIVER AT RISK FOR ACCIDENTS. THERE IS ALSO A SPECIFIC ISSUE WITH THE SHIFT WHEN THE LEVER IS PLACED IN "PARK" POSITION; THE KEY CANNOT BE RELEASED BY THE IGNITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894186August 8, 2016
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, UNKNOWN OR OTHER
WHILE DRIVING MY CAR FOR THE PAST YEAR NOW I HAVE NOTICED MY RPM GAUGE STICKING AND REVVING ON ITS OWN. IT IS STARTING TO HAPPEN MORE CONSISTENTLY. WHEN I'M DRIVING DOWNHILL THE RPM GAUGE WILL REV HIGH AND STAY STUCK HIGH. THEN WHEN I PUT THE CAR IN PARK IT WILL REV HIGH ON ITS OWN AND STAY STUCK AND EVENTUALLY COME BACK DOWN. SOMETHING NEW I HAVE STARTED TO EXPERIENCE IS WHEN I'M AT A COMPLETE STOP THE RPM GAUGE WILL START REVVING UP AND DOWN ON IT'S OWN WHILE MY CAR LIGHTS BRIGHTEN AND DIM AND MY WARNING LIGHT COMES ON THAT I'M SLIDING WHICH IS IMPOSSIBLE SINCE I'M AT A COMPLETE STOP. I HAVE ALSO NOTICED THE TRANSMISSION HAS STARTED TO FEEL JERKY LATELY WITH EVERYTHING ELSE. I JUST PURCHASED THIS VEHICLE ALMOST 2 YEARS AGO AND I ONLY HAVE 58,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10889356July 28, 2016
SERVICE BRAKES, ENGINE, SUSPENSION
CAR SHAKES VERY BAD WHEN DRIVING AND APPROACHING A STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885678July 18, 2016
POWER TRAIN, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 CHEVROLET SONIC. WHILE THE VEHICLE WAS STATIONARY, THE BUTTON ON THE SHIFTING LEVER BECAME STUCK AND WOULD NOT RELEASE WHEN THE VEHICLE WAS SHIFTED INTO PARK. AS A RESULT, THE IGNITION KEY BECAME STUCK IN THE VEHICLE. THE VEHICLE WAS TAKEN TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 29,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885167July 15, 2016
ENGINE, FUEL SYSTEM, GASOLINE
GM PART NUMBER 95027313 OUTLET DUCT CONNECTING THE AIR BOX TO THE THROTTLE BODY HAS SHREDDED IN 30,000 MILES OF USE. THIS PROBLEM CAUSES THE ENGINE TO RUN LEAN (ODB2 ERROR CODE P0171) RESULTING IN SIGNIFICANTLY REDUCED FUEL ECONOMY, POOR ACCELERATION, ROUGH IDLE, AND POTENTIAL FAILURES TO A NUMBER OF COSTLY SENSORS AND COMPONENTS, AS WELL AS ALLOWING DIRTY, UN-FILTERED DIRECTLY INTO THE ENGINE. A QUICK GOOGLE SEARCH REVEALS 26,000 SEARCH RESULTS INCLUDING FORUMS AND MESSAGE BOARDS WHERE COUNTLESS SONIC OWNERS REPORT THE SAME ISSUE. THIS IS A WIDESPREAD PRODUCT DEFECT AND GM NEEDS TO PROVIDE A REPAIR SOLUTION FOR OWNERS OF THIS MODEL VEHICLE. THE PART HAD DETERIORATED TO THE POINT, WHERE THE CHECK ENGINE LIGHT ILLUMINATED. THE CONSUMER NOTICED THE FUEL ECONOMY OF THE VEHICLE DROPPING STEADILY FROM THE ADVERTISED 29/CITY/40 HIGHWAY TO AN AVERAGE OF ABOUT 25 MPG HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884913July 14, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2013 CHEVROLET SONIC. WHILE DRIVING AT APPROXIMATELY 40 MPH, A DEER JUMPED IN FRONT OF THE VEHICLE. THE BRAKE PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE CRASHED INTO THE DEER. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HOOD AND BUMPER NEEDED TO BE REPLACED. THE TECHNICIAN WAS UNAWARE WHY THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10883797July 10, 2016
POWER TRAIN
VEHICLE SHIFT KNOB BUTTON IS STICKING. ALLOWS THE CAR TO BE SHIFTED WITH LITTLE FORCE AND CAUSED THE KEY TO LOCK IN THE IGNITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873951June 13, 2016
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
FAULTY COMPUTER/RECALLS I PURCHASED THE USED VEHICLE 2 YEARS AGO AND A MONTH AFTER THE CHECK ENGINE LIGHT CAME ON. I HAVE BROUGHT THIS BACK TO THE DEALER MULTIPLE TIMES TO FIX, BUT IT KEEPS HAPPENING. IT IS NOT AN ISSUE WITH MY ENGINE, BUT RATHER THE COMPUTER. BECAUSE OF THE FAULTY COMPUTER ISSUE, IT HAS CAUSED OTHER ISSUES IN MY CAR, INCLUDING FAULTY READING AND MY INABILITY TO KNOW IF SOMETHING DANGEROUS ACTUALLY WAS OCCURRING IN MY VEHICLE. I AM VERY FRUSTRATED, BECAUSE THIS KEEPS HAPPENING AND EACH YEAR I HAVE TO DEAL WITH THIS ISSUE TO GET MY CAR INSPECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873575June 10, 2016
ENGINE, FUEL/PROPULSION SYSTEM
I PURCHASED MY CAR FROM A DEALER, WHO SET ME UP FOR AN UPSIDE LOAN. PUTTING ME INTO ANOTHER CHEVY WITH NOW 2 CAR LOANS TO PAY OFF. THE CAR HAS STALLED ON ME AT DIFFERENT TIMES WHILE OWNING IT. THERE HAVE BEEN ISSUES SINCE SHORTLY AFTER PURCHASING IT WITH ACCELERATION. IT JOLTS AND JUMPS WHEN TRYING TO ACCELERATE. THE CHECK ENGINE LIGHT IS ONE, SOMETIMES IT GOES OFF, THEN WILL COME BACK ON. I HAVE NOT TAKEN IT TO THE SHOP YET ASSUMING IT WOULD BE A HUGE EXPENSE FOR THEM TO FIX AND FIND IT. TOOK IT TO A PRIVATE GARAGE AND THEY COULD NOT FIND THE ISSUE EITHER. THIS CAR IS CRAP, I OWE TWICE AS MUCH AS ITS WORTH AND I DO NOT KNOW WHAT TO DO WITH IT. I DRIVE AN HOUR TO WORK EVERY DAY ON THE HIGHWAY AND I AM TERRIFIED I AM GOING TO CRASH EVERY SINGLE DAY. IT HAPPENS ON THE HIGHWAY, ON THE STREET. IN THE MORNING WHEN IT START UP IT JOLTS AND SPUTTERS. IF YOU USE THE HEAT, IT SMELLS LIKE ITS BURNING AND THERE IS A HIGH SQUEALING NOISE COMING FROM THE PASSENGER SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872616June 5, 2016
UNKNOWN OR OTHER
THE GEAR SHIFT BUTTON STICKS WHEN IN GEAR OR PARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871999June 2, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
MY VEHICLE WAS IN MOTION, STRAIGHT-LINE, AT 60 MPH. THIS MORNING ON MY WAY TO WORK, MY GAUGE PANEL WENT HAYWIRE. THIS ISN'T THE FIRST TIME IT'S HAPPENED. IT'S HAPPENED MANY TIMES. I'VE TAKEN VIDEO OF THIS CONDITION AND UPLOADED IT TO YOUTUBE. HTTPS://WWW.YOUTUBE.COM/WATCH?V=IVSDEO8LCR8 WHEN IT HAPPENS, NOT ONLY DOES THE SPEED AND RPM'S FLUCTUATE RAPIDLY AND INACCURATELY, BUT THE TURN SIGNALS QUIT WORKING (SAFETY ISSUE!), AND SINCE THE TRACTION CONTROL LIGHT IS COMING ON, I ASSUME IT HAS QUIT WORKING AS WELL (SAFETY ISSUE). THE VEHICLE IS UNDER WARRANTY, AND I'VE HAD IT IN TO A LOCAL CHEVROLET DEALERSHIP (RK CHEVROLET, VIRGINIA BEACH, VA) FOR REPAIR. THEY WERE TOLD OF THE YOUTUBE VIDEO AND THEY WATCHED IT. THEY THEN TRIED TO REPRODUCE THE PROBLEM AND COULDN'T. SO THE VEHICLE WAS RETURNED WITHOUT A REPAIR BEING DONE. THE PROBLEM IS INTERMITTENT. I'VE TRIED CONTACT CHEVROLET IN ANOTHER WAY BUT THEY WERE UNRESPONSIVE. TIME TO TRY SOMETHING DIFFERENT. THAT'S WHY I AM CONTACTING YOU ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871510May 31, 2016
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2013 CHEVROLET SONIC. WHEN THE VEHICLE WAS PLACED IN THE PARK POSITION, THE ENGINE TURNED OFF AND IT WAS DIFFICULT TO REMOVE THE KEY FROM THE IGNITION. THE CONTACT STATED THAT THE BUTTON ON THE SHIFT LEVER SEIZED. THE CONTACT STATED THAT THE SHIFT LEVER HAD TO BE TAPPED TO DISENGAGE THE BUTTON AND REMOVE THE KEY FROM THE IGNITION. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864853May 13, 2016
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
MY CHEVY SONIC HAS HAD A CLICKING NOISE SINCE I PURCHASED IT. IT GOES DEAD WHEN GAS CAP IS REMOVED AND WILL NOT CRANK BACK. I HAD IT WORKED ON AT A DEALERSHIP $306 LATER IT IS STILL DOING THE EXACT SAME THINGS. I PURCHASED VEHICLE WITH 21 MILES ON IT. I AM ON THE ROAD FOR MY JOB. THIS VEHICLE HAS BEEN A HEADACHE SINCE PURCHASE. I CANNOT AFFORD ANOTHER PAYMENT. SURE CANT AFFORD THE BILL FROM THE SHOP WHEN IT DOESN'T FIX ANY OF THE PROBLEMS. THE VEHICLE HAS HAD TO BE JUMPED OFF TO START. I PURCHASED NEW BATTERY EVEN WHEN AUTO PARTS STORE TESTED OLD BATTERY AND STATED IT WAS GOOD AND ALTERNATOR WAS CHARGING. I AM FURIOUS. WHAT IS A HONEST PERSON TO DO?????WHEN DEALERSHIP DOESN'T HOLD UP TO CORRECTING THE PROBLEM. NOTHING TO THEM IT RUINS YOUR CREDIT, NOT THEIR NAME. I HAVE HAD TO BE TOWED DUE TO VEHICLE NOT CRANKING EVEN WHEN BEING JUMPED OFF. HELP!!! DEALERSHIP/GM SHOULD BE HONEST AND FIX THE PROBLEMS. APPARENTLY THEY DON'T VALUE REPEAT CUSTOMERS!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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