Chevrolet Silverado Complaints (2017)

906 consumer complaints on file.

#11614378September 13, 2024
UNKNOWN OR OTHER
Transmission jerks,surges ahead,clunks when downshifting and is completely unpredictable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613371September 9, 2024
POWER TRAIN
I bought my 2019 Chevrolet Silverado 1500 RST used almost 2 years ago. I noticed shortly after buying it that the truck will stall in low gear then lunge forward unexpectedly, it didn't do it all the time just once in a while. Problem is it seems to be happening more frequently and varies in severity. I've asked the local GM dealerships about this issue several times while having it in for service or oil changes. But was told each time that its common with that transmission and nothing to be concerned about, the problem is that I am. I recently started doing research on this and noticed I'm not the only one having these same issues. I'm filing a report as it worries me that a vehicle I'm making payments on is acting this way. I'm also concerned that with the truck in drive and moving, without warning then lunges forward could cause myself or someone else serious injury or worse. This I believe is not the fault of the owner/driver, but GM itself. This problem is not an isolated issue, but one shared by many consumers, me included.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613373September 9, 2024
STEERING
Power steering has failed. Truck drives stiff without power steering.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613043September 6, 2024
POWER TRAIN
experienced several years of misfire problems , replaced spark plugs twice which seemed to fix the problem short term. while out of my home state(retraining for a new job in the Airforce) the misfire became significantly worse and made the truck undrivable. brought the truck to a local mechanic and they told me that I had bad misfires on the AFM/DOD cylinders and need to replace them all. chevy confirmed the diagnosis also stated there not going to offer coverage for this know issue. this know failure has costed me 15k in total costs when GM has know about this for years and could have fixed it before costing me so much money . I've also received no help from the chevy dealership or corporate regarding this know problem and I've been told its going to be an out of pocket repair and there's noting they will dop to help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612644September 4, 2024
SERVICE BRAKES, STEERING
Brakes fail at low speed forward and reverse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612453September 3, 2024
POWER TRAIN
6L80 transmission delay of gear engagement. Gears slipping from 1st to 2nd to 3rd. Hard gear engagement when accelerating. RPM’s rev higher when transmission is shifting.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612457September 3, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM
“Service Trailer Brake System” warning on DIC. Vehicle undriveable, INOP, Safety Issue! Start truck, the above warning will flash off and on, Code C1117 DTC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608783August 15, 2024
AIR BAGS
Airbag light comes on and off intermittently for last year
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607903August 12, 2024
SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving approximately 45-50 MPH and then attempting to depress the brake pedal, the vehicle started pulling to the left, indicating the passenger’s side brake caliper had seized. The ABS warning light, and Stability Control failure warning light were illuminated. The vehicle was taken to Mavis Tires and Brakes body shop where brake pads and rotors were replaced; however, the failure reoccurred. The vehicle was returned to Mavis Tires and Brakes, and the two calipers, rotors, and brake pads were replaced. The contact stated that the failure recurred while driving approximately 41-60 MPH and hauling a trailer and attempting to stop at a stop light. The contact stated that the brakes failed to stop the vehicle immediately. The contact used an excessive amount of pressure to depress the brake pedal. The vehicle began pulling to the right and eventually coasted to a stop. The contact pulled into a nearby parking space where the brakes began smoking, the vehicle overheated, and the radiator fractured. The contact waited for the brakes to cool down and the smoke to dissipate before slowly driving to the dealer where the vehicle was diagnosed, and it was determined that the water pump had failed. The contact stated that the radiator had fractured, and 8 valves were damaged. The dealer linked the failure to NHTSA Campaign Number: 19V761000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control (ESC) however, the VIN was not included. The vehicle had been repaired. The manufacturer had been made aware of the failure where it was confirmed that the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 175,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604451July 25, 2024
POWER TRAIN
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while attempting to accelerate from a stop sign, the vehicle jerked before shifting into drive(D) and accelerating. The vehicle was immediately taken to a certified mechanic where it was confirmed that the vehicle had experienced transmission failure. The vehicle was not diagnosed or repaired. The dealer was contacted, and it was confirmed that the VIN was not under recall. The dealer referred the contact to the NHTSA Hotline to report the failure. The failure reoccurred at a stop light on the same day. The contact stated that the vehicle was only able to be shifted and functioned in reverse(R). The following day while attempting to accelerate while idling, the vehicle failed to operate. The vehicle was turned and restarted but failed to shift into gear. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604206July 24, 2024
POWER TRAIN
Recently had to have the transmission replaced on my truck. I was driving on an on-ramp onto a highway and my transmission would not change gears once reaching 50mph, where the speed limit was 70mph, causing me to almost be rear-ended. This was without warning, no lights came on and no other conditions were noticed prior to this event. I pulled off the highway and the transmission was making hard shuddering noises. I had a dealership look it over and they determined I needed a full transmission replacement. Upon researching online, this appears to be a common problem for this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603780July 22, 2024
ENGINE
Misfiring - technician told me I have to delete the AFM and replace all lifters. $10k+ repair that I can not afford
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602784July 16, 2024
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
My vehicle radio goes crazy, but oddly the speedometer goes away as well. I was able to get it back by turning radio off completely, but this should be a recall issue. Please help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602015July 14, 2024
SERVICE BRAKES
Brake system failed while driving and brake pedal was stiff and not responsive. Had to apply heavy pressure to brakes and could barely stop. Avoided accident barely when brakes failed. I noticed clicking noise from engine as I slowly drove home. Truck taken to Chevrolet dealer by wrecker service. Brake Assist warning light came on after the brake failed. Waiting on dealers evaluation and inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602026July 14, 2024
POWER TRAIN
My 2017 Chevrolet Silverado 1500 5.3l V8 has a common transmission failure. The torque converter started malfunctioning under 100,000 miles. I kept a good maintenance and was not expecting a transmission rebuilt. The truck almost cause an accident due to loss of acceleration and gears at the freeway speeds of 70mph.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601626July 12, 2024
SERVICE BRAKES
Lost brakes 11/20/23 and GM replaced vacuum pump per policy n182202780. Vehicle had 143522 miles on it. Lost brakes again on [XXX] and vehicle needed another vacuum pump. This is just six months after first repair and vehicle now has 152987 miles. GM denied repair because truck had gone past 150000 miles. Thanks [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600588July 9, 2024
POWER TRAIN
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving 50 MPH, the vehicle jerked while accelerating and while braking. The contact stated that the failure recurred several times while driving. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission had failed and needed to be rebuilt. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600634July 9, 2024
ELECTRICAL SYSTEM
SOLVED my U029E with "Exhaust Fluid Service" and "Reduced Speed". For the past month I have been working on this issue on my 2017 Silverado 2500HD LT 6.6L. Tonight I purchased my 3rd NOX2 (downstream) sensor and IMMEDIATELY EVERYTHING WAS FIXED. So, what happened? Why did the previous 2 NOX sensors NOT work? A clue came from GM Parts Direct as the original part number was listed as "DISCONTINUED". Previously we had purchased 2 numbers matching NOX2 sensors 12676706. So why did these sensors not work when the one see image below immediately worked? CHEVY! They programmed out part number 12676706 from the computer and programmed in 12718676. 12718676 CURED OUR U029E and "Exhaust Fluid Service" and "Reduced Speed" issues. Companies are still selling NOX2 part number 12676706 because it was the original device DO NOT PURCHASE THE DISCONTINUED NOX2 SENSOR 12676706. INSTEAD PURCHASE THE 12718676 PART NUMBER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599344July 5, 2024
ELECTRICAL SYSTEM
2017 CHEVY SILVERADO 2500HD LT 6.6L It all started on June 15, 2024 with a TRAILER BRAKE CONTROLLER (chafing wire that was grounding and shorting against the frame and bumper) resulted in a barrage of issues. Our truck being down over a month and throwing (so far) 16 codes just on the first 2 scanners. It has also taken out the TPMS too. U0137 Trailer Brake Control Module P1050 Reductant Level Sensor P11DB NOX SENOR 1 U0076 CONTROL MODULE COMMUNICATION POWERTRAIN SENSOR U101E LOST COMMUNICATIONS WITH DEDUCTANT CONTROL MODULE U029D LOST COMMUNICATIONS WITH NOX SENSOR 1 U029E LOST COMMUNICATIONS WITH NOX SENSOR 2 U02A3 LOST COMMUNICTIONS WITH PARTICULATE MATTER SENSOR U18A2 LOST COMMUNICATIONS WITH FUEL PUMP P203C REDUCTANT LEVEL SENSOR CIRCUIT LOW P204C REDUCTANT PRESSURE SENSOR CIRCUIT LOW U029E LOST COMMUNICATION WITH NOX SENSOR 2 P20B9 REDUCTANT HEATER 1 CONTROL CIRCUIT OPEN P0307 CYLENDER 7 MISFIRE P1488 TP MOTOR CONTROL CIRCUIT P0097 INSTAKE AIR TEMPORATURE (IAT) SENSOR 2 Upon having an advanced system scan there was an ADDITIONAL 128 CODES. Most of the codes referring to voltage to high and voltage to low. The entire truck is shutting down electrically and we can only assume that this will result in one of two options. First is that the vehicle will catch fire because of the system wide KNOWN WIRE CHAFING electrical issues. Second is that the vehicle is totaled / junked since Chevy will neither recall the KNOWN issues and is too busy changing customers for FRAUDULENT repairs that their vehicles do not need. Take for example P0307 which Chevy wanted $165 for the diagnostic fee and over $650 to replace cylinder 7 injector along with time for the repairs (over $1,000) for a $14 KNOWN wire connector issue that Chevy is performing fraudulently. Chevy CANNOT continue to lock the center information screen. That information is vital to our driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598403July 2, 2024
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2017 Chevrolet Silverado LD Crew. The contact stated that while driving from a complete stop and depressing the accelerator pedal, the vehicle hesitated to respond as intended and suddenly stalled. The contact stated that the vehicle worked in reverse but did not move forward. There were no warning lights illuminated. The vehicle was towed to the contact residence and was then towed back to an independent mechanic who diagnosed a failure with the transmission. The contact related the failure with an unknown recall; however, the local dealer was contacted and confirmed the vehicle was not under recall. The vehicle was not repaired, since it was no longer under warranty. The manufacturer was not made aware of the failure. The failure mileage was approximately 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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