Chevrolet Silverado Complaints (2013)

443 consumer complaints on file.

#11408349April 16, 2021
FUEL/PROPULSION SYSTEM
POOR QUALITY EXHAUST FLUID UNABLE TO DRIVE OVER 55MPH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408442April 16, 2021
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V054000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SUN CHEVROLET (2939 WASHINGTON RD, CANONSBURG, PA 15317) AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408129April 14, 2021
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V053000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. A DEALER WAS NOT CONTACTED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406036April 1, 2021
SERVICE BRAKES, STEERING
WHILE DRIVING, BREAKS "STICK" CAUSING THE TO GET SO HOT THE SMOKE AND SMELL LIKE THEY ARE BURNING. THE TRUCK PULLS AND SHAKES SO AGGRESSIVELY YOU CAN BARELY STEER IT. I HAVE REACHED OUT TO THE DEALERSHIP AND WAS TOLD THERE IS NOTHING WRONG. INITIALLY, MY HUSBAND THOUGHT I WAS CRAZY BECAUSE HE WASNT WITH ME, BUT YESTERDAY HE WAS DRIVING AND THOUGHT WE HAD A COMPLETELY FLAT TIRE, AND COULD BARELY KEEP THE TRUCK ON THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404925March 25, 2021
ENGINE
TRUCK WAS PURCHASED CERTIFIED PRE-OWNED IN JUNE 2017, IN JUNE 2018 PROBLEMS AROSE INCLUDING ROUGH IDLING, SERVICE ENGINE LIGHT ACTIVATION, AND STABILITRAK OFF MESSAGE ACTIVATION ON THE DASH READOUT. GENERAL MOTORS (GM) TECHNICAL SERVICE BULLETIN (TSB) #10-06-01-008M WAS ISSUED DECEMBER, 2014 TO ADDRESS THE REPAIR FOR THIS PROBLEM. THE ISSUE WAS MOTOR OIL REACHING THE #1 AND #7 CYLINDERS THUS FOULING THOSE TWO SPARK PLUGS.THE TRUCK WAS REPAIRED UNDER THE EXTENDED WARRANTY. THE SAME SYMPTOMS APPEARED AGAIN IN AUGUST 2020 AND THE CHEVY DEALERSHIP DIAGNOSED THE SAME ISSUE (MIS-FIRE IN THE #7 CYLINDER) AS DESCRIBED IN THE TSB. SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY, GM WOULD NOT PAY FOR THE REPAIR. I CHOSE TO DEAL WITH THE SYMPTOMS MYSELF WHICH INVOLVED INSTALLING NEW SPARK PLUGS IN THE TWO CYLINDERS. IN MID-MARCH OF THIS YEAR (2021), THE SYMPTOMS APPEARED AGAIN AND AGAIN THE #1 AND #7 SPARK PLUGS WERE FOULED WITH MOTOR OIL. IN EACH CASE, THE VEHICLE WAS IN MOTION WHEN THE SYMPTOMS PRESENTED. IT'S MY UNDERSTANDING THAT STABILITRAK IS DESIGNED TO HELP PREVENT ACCIDENTS BY GIVING THE DRIVER BETTER CONTROL OF THE SILVERADO. IF A SERVICE STABILITRAK WARNING APPEARS, THE SILVERADO WILL NO LONGER BE ASSISTED WHEN A LOSS IN LATERAL TRACTION IS DETECTED. ADDITIONALLY, THE ROUGH IDLING AFFECTS ACCELERATION (LOSS OF POWER.)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404568March 23, 2021
AIR BAGS, ENGINE, UNKNOWN OR OTHER
DASH CRACKED ACROSS TOP OF INSTRUMENT CLUSTER AND ABOVE THE AIRBAG. TOOK TRUCK IN FOR AIRBAG RECALL. WENT TO PICK UP TRUCK FROM RECALL AND FOUND A BIG HOLE ABOUT 3 INCHES IN THE TOP OF MY DASH BESIDE THE PASSENGER AIR BAG. I WAS NOT WARNED BY SERVICE DESK OF POSSIBLE DAMAGE FORM AIR BAG REPLACEMENT NOR WAS I INFORMED BY SERVICE DESK WHEN THE DAMAGE WAS DONE. NOTHING WAS SAID WHEN I PICKED UP MY TRUCK. I COMPLAINED ABOUT THE DAMAGE A WAS TOLD IT WAS DUE TO UV RAYS. TRUCK HAS 60,000 MILES AND HAS BEEN KEPT IN GARAGE. THEY DID NOT EVEN CLEAN UP THE DASH WHEN THEY WERE DONE. I CAN;T DRIVE THE TRUCK WITH FAMILY MEMBERS IN IT BECAUSE I FEEL IT IS UNSAFE. WILL PROBABLY HAVE TO PUT IN A NEW DASH JUST TO BE ABLE TO TRADE IT OFF. IT IS JUST NOT RIGHT. ANOTHER ISSUE WAS WITH THE ENGINE AND WAS TURNED INTO THE DEALERSHIP WHEN IT HAS 36,000 MILES. THE ENGINE HAS A MISS WHEN IN PARK OR SETTING AT A LIGHT. THE RPM DROPS 150- 200 RPMS CONTINUOUSLY. AFTER THEY HAD THE TRUCK FOR 3 DAYS I WAS TOLD IT WAS NORMAL. IT WAS THE COMPUTER ADJUSTING FOR EMISSIONS. MAYBE BUT WHY DID THEY GIVE ME A GM STORE VOUCHER FOR 500 DOLLARS? TO BUY ME OFF, SHUT ME UP. WHO KNOWS. IT JUST AIN'T RIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403998March 20, 2021
STRUCTURE:BODY
PERSONAL MECHANIC NOTED ROTTING FRAME AREAS, TUBES BETWEEN MAIN FRAME SUPPORTING GAS TANK AND CONNECTING SHOCK ABSORBERS. METAL FABRICATING BUSINESS CONSULTED AND WHEN GAS TANK WAS REMOVED AND ENTIRE MAIN FRAME EXPOSED SEVERE RUSTING OF MAIN FRAME ON BOTH SIDES NOTED. APPEARS ENTIRE FRAME SHOULD BE REPLACED OR EXTENSIVE WELDING OF NEW METAL ONTO EXISTING FRAME. THE REAR PASSENGER SHOCH BROKE OFF AND FELL ONTO THE HIGHWAY PRIOR TO THIS. THE GAS TANK WAS NEAR FALLING OFF TOO. SEE ATTACHED PICTURES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403285March 16, 2021
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V054000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO DUTEAU CHEVROLET (7300 S 27TH ST, LINCOLN, NE 68512, (866) 735-2310) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT THE PASSENGER'S SIDE AIR BAG HOUSING WAS FRACTURED AND HAD STARTED TO EXPAND. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402679March 12, 2021
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V053000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED LOU BACHRODT CHEVROLET (5500 N STATE RD 7, COCONUT CREEK, FL 33073, (954) 374-7978) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT TO WAIT FOR THE PARTS TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400397March 11, 2021
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V054000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED VETTER-MCGILL CHEVROLET, INC. (15241 M-60, THREE RIVERS, MI 49093; (269) 858-2047) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399951March 9, 2021
POWER TRAIN
TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION STRAINED WHILE SHIFTING BETWEEN GEARS WITH AN ABNORMAL SOUND. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO PALM CHEVROLET (2300 SW COLLEGE RD, OCALA, FL 34471) WHERE IT WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399746March 8, 2021
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 CHEVROLET SILVERADO 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V054000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398536March 1, 2021
AIR BAGS
TL* THE CONTACT OWNED A 2013 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, ANOTHER VEHICLE LOST CONTROL AND CRASHED INTO THE CONTACTS FRONT END SIDE OF THE VEHICLE BUT THE AIR BAGS DID NOT DEPLOY. 2 PERSONS WAS INJURED WHICH REQUIRED MEDICAL ATTENTION. THE CONTACT SUSTAINED BACK AND NECK INJURIES. A POLICE REPORT WAS FILED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO THE INSURANCE LOT WHERE IT WAS DIAGNOSED WITH BEING TOTALED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.*DT*JB*JB*JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11397557February 23, 2021
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT WHILE DRIVING 35 TO 40 MPH, THE BRAKE PEDAL WAS ENGAGED AND THE FRONT END OF THE VEHICLE VIBRATED AND SHOOK ABNORMALLY. ADDITIONALLY, THE STEERING WHEEL ALSO SHOOK ABNORMALLY. THE CONTACT REDUCED THE SPEED OF THE VEHICLE TO BRING THE VEHICLE UNDER CONTROL. THE CONTACT STATED THAT THE FAILURE RECURRED WHEN THE SPEED WAS INCREASED. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO GOOD CHEVROLET (325 SW 12TH ST, RENTON, WA 98057, (888) 379-1487) WHERE THE DEALER TEST DROVE THE VEHICLE, AND WAS ABLE DUPLICATE THE FAILURE. THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE DRIVER'S AND PASSENGER'S SIDE FRONT BRAKE PADS, CALIPERS, AND ROTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE DEALER MENTIONED THAT THE FRONT CALIPERS WERE NOT RESPONDED DUE TO A FAILURE WITH THE ABS SYSTEM. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000. *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387053January 7, 2021
STRUCTURE:BODY, EXTERIOR LIGHTING
IMY 2013 CHEVY Z21 HAS STARTED LEAKING SROUND THE LIGHT ON TOP AND BACK LIGHT ON THE HOOD OF THE TRUCK. I NOTICED WET SPOT ON BACK PART OF HEADLINER AND SOME MOLD IN THE AREA. I HAVE FOUND WHERE OTHER PEOPLE HAVE SAID THE SAME PROBLEM ON THEIR 2013 SILVERADO, I CAN'T FOUND ANY RECALLS ON THIS. I FEEL THERE NEEDS TIO BE A RECALL FROM WHAT I HAVE FOUND ABOUT THIS.. MY 3 YEAR OLD SON RIDES IN THE BACKSEAT RIGHT WHERE THE LEAK IS.AND I'M AFRAID IT COULD MAKE HIM SICK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383483December 15, 2020
UNKNOWN OR OTHER
DASH CRACKED-MY DASH WAS REPLACED UNDER WARRANTY ONCE ALREADY. IT WAS CRACKED NEAR THE PASSENGER AIRBAG. IT IS NOW CRACKED AGAIN ACROSS THE FRONT WINDOW DEFROST ON THE DRIVERS SIDE. MY TRUCK IS 7 YEARS OLD AND NOW NEEDS THE DASH REPLACED FOR A 2ND TIME. I THINK THAT IS A BIT RIDICULOUS. EVEN MORE RIDICULOUS IS THAT AFTER IT WAS REPLACED THE FIRST TIME THE SERVICE TECH TOLD ME THAT THEY NEW IT WAS A PROBLEM WITH ALL OF THE BLACK INTERIOR VEHICLES THAT HAD THE GRAY DASH AND THAT IT WILL CRACK AGAIN. WELL ITS 5-6 YRS FROM WHEN I HAD IT REPLACED AND ITS CRACKED AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378524December 8, 2020
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, SUSPENSION
MY STABLE LINK AND TRACTION CONTROL LIGHT KEEP COMING ON AND OFF THEN TRUCK NOT RUNNING RIGHT AND MY STARTER/CRANKING DRAGGING REALLY HARD AND THIS IS MY 3RD STARTER IN 3YRS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378092December 6, 2020
ENGINE, POWER TRAIN
LIFTER TICKING AND LIFTER COLLAPSE. STABILITY AND TRACTION CONTROL SYSTEM WORKING IMPROPERLY AND FLASHED ON AND OFF AND THE TRUCK STARTED TO HESITATE AND JERK. OIL CONSUMER IS EXCESSIVE. THIS ALL OCCURRED WHILE DRIVING ON A CITY STREET WITHOUT ANY PRIOR PROBLEM. THERE WERE NO CHECK ENGINE LIGHT OR OTHER 'IDIOT LIGHT' WARNINGS BEFORE THE LIFTER CLICKING STARTED OR THE STABILITY AND TRACTION CONTROL SYSTEM ACTED UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376367November 25, 2020
ENGINE
I OWN A 2013 CHEVROLET SILVERADO 1500 WITH 71,453 MILES . THE VEHICLE WAS SERVICED REGULARLY AND I RECENTLY NOTICED AN OIL CONSUMPTION ISSUE. AFTER A VISIT TO MY USUAL SERVICE GARAGE AND SUBSEQUENTLY A CERTIFIED DEALER., THE PROBLEM WAS ACKNOWLEDGED. I CALLED CHEVROLET USA AND OPENED A FILE BASED ON MY INFORMATION. AT ONE POINT MY TRUCK COMPUTER WARNED TO PULL OVER AND NOT DRIVE ANY FURTHER DUE TO LOW OIL. UPON INSPECTION THERE WAS NO EXTERNAL REASON FOR THE FACT THAT THE OIL WAS LOW. THE VEHICLE HAS REGULAR OIL CHANGES WITH MOBIL 1 SYNTHETIC. AFTER CHECKING CHEVROLET 5.3 LITER ENGINE ISSUES I FOUND THAT A CLASS ACTION LAWSUIT WAS FILED REGARDING THE SAME ISSUE AS MINE. THE SUIT DID NOT GO ANYWHERE BUT THE ISSUE SEEMS TO BE THE SAME THAT MY TRUCK IS EXPERIENCING. IT IS NOT UNDER WARRANTY ANY LONGER BUT HAD ONLY 71,453 MILES AT THE TIME OF ISSUE RECOGNITION. CHEVROLET CUSTOMER SERVICE BASICALLY DISMISSED MY COMPLAINT SAYING THAT THERE IS NOTHING THAT THEY CAN DO BECAUSE THERE'S NO RECALL OR GM BULLETIN. THE DEALER SOLUTION IS A PISTON AND RING REPLACEMENT FOR $ 6,999.95 WHICH IS BASICALLY AN ENGINE REBUILD (BUT NOT A COMPLETE ONE). IN ADDITION, THEY WILL INSTALL WHAT WAS REFERRED TO AS A BALLAST WHICH WOULD SOLVE THE CONSUMPTION ISSUE SUPPOSEDLY. IF THIS IS TRUE THEN I ASSUME THAT THERE IS AN INHERENT ISSUE. ANOTHER ALTERNATIVE IS TO CHECK YOUR OIL EVERY 1000 MILES AND IF YOU ARE LOW THEN ADD IT. NONE OF THIS MAKES SENSE WITH A VEHICLE THAT COST OVER $40,000 WITH 71,000 PLUS MILES. I AM REGISTERING THIS COMPLAINT BECAUSE I AM FRUSTRATED AND DISAPPOINTED. THIS I AM SURE THAT THIS HAS HAPPENED TO OTHERS ACCORDING TO MY RESEARCH. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375894November 23, 2020
UNKNOWN OR OTHER
THE DASH IS CRACKING ABOVE THE INSTRUMENT CLUSTER AND AT THE TOP LEFT OF THE AIRBAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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