Chevrolet Silverado Complaints (2025)

165 consumer complaints on file.

#11669300June 25, 2025
UNKNOWN OR OTHER
Over the past three days, my digital gauge cluster and digital entertainment center have locked up while driving. This means I have no idea how fast I’m going no idea if my turn signals are working and no idea what percentage of charge I have left. The screen stays frozen, even after the card was turned off. I have to wait hours before the car decides to finally reset itself. I have a video I can upload if requested.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669128June 25, 2025
TIRES:TREAD/BELT
Tread on tire chunked, exposing belts. Tires have <12,000 miles on set. OE installed. Bridgestone Alenza A/S 02 115S 275/60R20
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666794June 13, 2025
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
The contact owns a 2025 Chevrolet Silverado 2500. The contact stated while her husband was hauling a trailer and driving 55 MPH in the snow, the vehicle lost power steering functionality. In addition, the contact stated the vehicle failed to accelerate as intended while depressing the accelerator pedal before slamming into gear. The RPM fluctuated up to 6,500 RPM. The contact stated that the check engine warning light was illuminated. The contact's husband was able to coast to the side of the road. The vehicle was turned off but failed to restart. The contact's husband stepped out of the vehicle, and the vehicle restarted automatically. The vehicle was towed to a dealer, where it was diagnosed that the wiring was for a diesel vehicle; however, the contact's vehicle was gasoline operated. The contact was informed that the wiring harness control arm had rubbed against the control arm, causing the electrical system to short-circuit. The vehicle was repaired. The failure had progressively gotten worse. Most recently, the contact stated that the vehicle vibrated abnormally while driving. The vehicle was taken to the dealer; however, no cause for the failure was found. The contact stated that a seal was placed on the transmission. The manufacturer was made aware of the failure but denied assistance. The failure mileage was approximately 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664089May 31, 2025
POWER TRAIN
My 2025 Certified Pre-owned, 10 day old truck with approx. 6200 miles, was parked and I was unable to shift into reverse (as if in neutral). I put the truck in drive and entered the highway. About half a mile later, multiple warning lights appeared and the truck slowed, unable to shift out of gear. Luckily, there was a dealership a few miles away so I drove the truck there slowly and on the shoulder as much as possible. Upon inspection at the dealership, they told me that the valve body needed to be replaced. After the repair, which only took a few days, the dealership was test-driving the truck when the powertrain completely seized. They attempted to restart the truck but burned out the starter and fuse block which was also replaced. After a GM engineer gave the mechanics permission, they dropped the transmission to find that it was completely seized and had also seized the engine, though the engine was reportedly not damaged. The entire transmission was replaced and the truck was returned to me with about a month of downtime. This was a clear safety issue as the truck stopped working while on a highway. Luckily, I was in a heavily populated area where help was available. The transmission was returned to GM for further inspection and the repair was fully covered under warranty. Prior to the incident, there were no warning lights/messages, but only appeared after the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662059May 20, 2025
FUEL/PROPULSION SYSTEM
Issues with DEF system. Fuel and DEF tank is filled up. Within 100 miles of towing the DEF system states DEF is empty and Speed will be limited within 500 miles. At the time the message appears on screen, fuel mileage goes from 13ish mpg to 8 mpg. Try to add DEF and only able to add close to a gallon of DEF. System has a hard time recalculating the amount of DEF in system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656227April 23, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
While driving, the infotainment display went blank except for hvac display and became unresponsive. Within two minutes the instrument panel froze. Speed no longer updated. Turn signals no longer worked. Vehicle could not be powered off. Drive, reverse and park shifting worked. Camera displayed when shifted in reverse. System reset after plugging into charging station for a few minutes. Occurred multiple times over the last two weeks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655216April 17, 2025
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
The contact owns a 2025 Chevrolet Silverado 1500. The contact stated while the vehicle was parked in the garage, the key fob was accidentally depressed twice. There were no warning light lights illuminated. The contact stated that the design of the key fob was different from the key fob for a similar vehicle the contact owned, just an older model. On the older model, whenever the contact pressed the key fob and the lock button was pressed, the vehicle would start. The contact stated that on the new vehicle, when the lock button was pressed twice the vehicle would start unintendedly while the vehicle was in the garage. The contact stated that on another occasion, the key fob was pressed twice unintendedly and the tailgate open, and the vehicle started. The contact believed the failure was caused by a defect. The vehicle was not taken to be diagnosed or repaired. The dealer was not made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654704April 15, 2025
ENGINE
The "Auto-stop" feature of the engine apparently automatically turns itself on every time the engine is started. there is no warning light or other indication that it is on except a very small light ON THE SWITCH TO SHUT OFF. The auto-stop function itself is inherently unsafe because it shuts the engine off and doesn't restart it until the operator removes his foot from the brake.... -sometimes it takes several seconds to restart. If you take your foot off from the pedal and then put it back on and the vehicle rolls back a bit, it may not start at all, necessitating shifting to park and manually restarting the engine. If it does start late, the engine may surge and the vehicle will lurch ahead into traffic. I have had two close calls because of the "auto-stop", once causing a semi-trailer truck to veer away to miss me. Any driver that fails to disengage the auto-stop function on engine start is putting his own and other peoples lives in danger. NO FEATURE AFFECTING ENGINE ON-OFF, VEHICLE SPEED, STEERING , OR BRAKING SHOULD EVER BE ENGAGED WITHOUT A SPECIFIC COMMAND BY THE OPERATOR OF THE VEHICLE. WHEN IT IS ENGAGED, BY THE OPERATOR, AN AMBER WARNING LIGHT SHOULD SHOW ON THE DASH PANEL AND STAY ON AS LONG AS THAT AUTOMATIC FEATURE IS ENGAGED. IF NOT, THE VEHICLE MANUFACTURER SHOULD BE HELD TOTALLY AND SOLELY RESPONSIBLE FOR ANY ACCIDENT THAT OCCURS AS A RESULT OF THAT FEATURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654463April 14, 2025
UNKNOWN OR OTHER
Fin on top of the truck covering key electrical components fell off after 3 weeks of ownership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654469April 14, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM
Driving on road at approximately 30 mph. All lights on dash came on and car braked suddenly immediately stopping the vehicle in the middle of traffic. Could not release the brake. Car was idling very rough during this time. Turned car off and back on. Brake released but still running very rough. Made it the short trip home. Truck to dealership via wrecker. Brake was again a problem getting on and off the wrecker
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654274April 12, 2025
TRAILER HITCHES
A trailer hitch has an sticker stating the Tow Vehicle Maximum Trailer rating for the hitch. Owner's manual and towing safety stickers on the driver's side door only state the maximum dead weight for a hitch...that is the weight applied if a trailer is attached to the tow vehicle's hitch ball. This sticker give you maximum if a trailer is installed with a weight distribution hitch assembly. On my 2025 Silverado, as well on four other Silverados I viewed at a dealer, and a few GMC Sierras, also viewed at dealers, the sticker is applied; however, impossible to read the specifications supplied by the sticker. I have uploaded two files: One, is the sticker as viewed on a 2016 GMC that is attached to the bottom of the hitch, easy to read and obtain the SAFETY information contained. Second photo is how the sticker is attached to my 2025 Silverado (and as noted on all other vehicles I viewed at dealerships) and as you can see, the specifications are not readable. I even tried a mirror and not enough room for the mirror to fit and allow viewing of the stats. The information on this sticker is required to SAFELY pull a trailer with a weight distribution style hitch assembly. And to require a sticker, but not make as requirement it needs to be legible is ludicrous. Thanks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653980April 10, 2025
POWER TRAIN
VALVE BODY FAILURE. TRUCK IS 6 MONTHS OLD. JUST HIT 37000 MILES. ENGINE BRAKE DISENGAGED, CHECK ENGINE LIGHT, TRAILERING OPTION DISABLED, AND WOULD NOT SHIFT OUT OF 1ST GEAR. TOWED TO DEALERSHIP TO BE TOLD VALVE BODY FAILED. REPLACEMENT PART HAS BEEN ORDERED AND NO ETA ON AVAILABILITY. GM MIGHT NEED TO BUY MY TRUCK BACK!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651474March 29, 2025
STRUCTURE:BODY
Roof flex under certain conditions Car wash loud banging and movement of Roof lining Loud bang at pavement or bridge approaches. Dealer has inspected and verified with same model. GM does not recognize problem and has no fix,vehicles with sunroof have know problem because of reinforcement of Roof
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648375March 14, 2025
ENGINE, ELECTRICAL SYSTEM
Days after purchasing the vehicle brand new back in 2023, it began having issues with what they thought was the new 4 cylinder mode working itself in or electrical shifting needed to be replaced… After numerous years of being stalled out on highways, unnecessary repairs made, lose of business revenue, and more. It turned out to be a faulty engine with bad bearings, & levers. Over time, got worse & left unseen causing it to officially blow. The shutdown modes prior were all left undetected or resolved by dealership service stations. After being told of suspicious knocking since only thousands of miles out on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647786March 12, 2025
SERVICE BRAKES
The trailer brake controller randomly shuts down. We have gone through our trailer meticulously and have found zero issues. We have used this trailer with other trucks without any issues. This truck brake controller is shutting down leaving the driver with out brakes. We almost had a wreck due to this. GM keeps telling us that it is a trailer issue however the trailer works perfectly with any other truck. Someone is going to die in a wreck of this is not addressed immediately.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645850March 2, 2025
POWER TRAIN, STRUCTURE:BODY, ELECTRICAL SYSTEM
Have had issues since purchase of paint chipping severely / cloudy. Transmission shudder and “jumped forward” when coming to a stop. lighting system “blinked” or went dark and come back up a few seconds later while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642641February 13, 2025
POWER TRAIN, ENGINE
Whining noise from engine or powertrain, seems to have lost some power
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640815February 5, 2025
ENGINE
The contact owns a 2025 Chevrolet Silverado 2500. The contact stated while driving 30 MPH, the engine light illuminated. There was an extremely loud knocking sound coming from the engine. The vehicle was taken to the local dealer and was diagnosed with a misfire in cylinder #2. There was no compression in cylinder #2. The vehicle was also experiencing catalytic convertor failure. The mechanic used a microscopic camera and determined that the cylinder wall and piston head were damaged. The contact was informed that the engine and turbo needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 30. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637230January 21, 2025
FUEL/PROPULSION SYSTEM, ENGINE
Vehicle loses power when entering roadway. Vehicle fires at idle. Vehicle dies on roadway. Vehicle lurches aggressively without control. Vehicle shifts erratically and with aggression. DEALER STATED GM known issue where wires were run to the oxygen sensor wrong. Run across exhaust pipe. Exhaust melted wires to O2 and caused a short which computer poorly responds to.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11637021January 20, 2025
EXTERIOR LIGHTING, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
There are two systems that are a hazard and dangerous on the Silverado EV. The First one is the Automatic High Beams. The Auto high beams will continuously flash other drivers on the road. This can blind other drivers and possibly case a crash. The other Dangerous safety feature on the vehicle is the Automatic Emergency Braking. The AEB feature when crawling behind another vehicle in bumber to bumper traffic will randomly just slam on the brakes unnecessarily which could cause a rear end collision. When this happens, There is no need for emergency braking as I am in full control of the vehicle. It will just slam on the brakes and the vehicle will come to a complete sudden stop. I have reported the issues to the manufacturer and instead of correcting the issue, They've advised to turn the features off. This defeats the purpose of the vehicle coming with these features. General motors needs to be required to correct these deficincies with a software update.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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