Chevrolet Silverado Complaints (2014)

1,611 consumer complaints on file.

#11579606March 26, 2024
TIRES, TIRES:TREAD/BELT
LT295/65R20 Two Nitto Grappler G2 which were on the rear of my truck, the internal belts of the tire have separated, causing a buckle of the tire. The separation caused a bouncing rough ride. This is a safety issue when riding the vehicle and I believe eventually it would have blown. The two tires were replaced by Discount Tire under my extended warranty that I purchased with the tires. I did contact Nitto Tire and attempted to have them replace the remaining front tires, I believe they will be separating very soon. Nitto refused to replace the tires, due to the tires being over 5 years old. The tires are not worn and have 11/32’s thread. I believe Nitto has a problem with the tires separating and should be addressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579283March 25, 2024
STEERING
Power steering is going out then comes back every so often. It tells me service power steering drove with care. I have had it checked and they shops computer won’t let them into the power steering window. The engine is reading no codes, however power steering continues to go in and out. I seen a recall on some of the year models but it says mine is not. However I am having that exact problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579401March 25, 2024
UNKNOWN OR OTHER
Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578914March 22, 2024
STRUCTURE:BODY, UNKNOWN OR OTHER
I bought this vehicle used, in February of 2019. Everything about the vehicle was checked and in very good shape. Approximately a year ago, early 2023, I was told that a bit of coating had come off the frame and was beginning to rust excessively. In January of this year during a dealership visit for repairs I was shown an area of the frame that looked like hunks of rust had fallen of, and then I was told this will turn into a major problem. My most recent visit, on March 21, 2024, I was again informed about the frame rust and was shown not only the rust problem, but large cracks in the frame that could not be repaired and is a major safety issue. I find it hard to believe a ten year old vehicle with 89455 miles can be beyond repair without this being a manufactures issue !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577788March 16, 2024
SERVICE BRAKES
My brakes do not compress all the way at low RPMs and prevent me from being able to stop. Consistent with other vehicles we called for the same issue on the same year but for some reason my VIN doesn't come up in the recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576705March 11, 2024
STRUCTURE:BODY, UNKNOWN OR OTHER
I am the owner of a 10 year old Chevrolet Silverado 1500 with less than 82000 miles. Chevrolet has Service Bulletins out regarding frame rust, but I was unable to have a dealership repair the surface rust for the 7 years I have owned the truck. My frame is now rusted out to the point it is not safe to operate and will cost over $15000 for Chevrolet to repair since the Service Bulletin was not resolved during the visits to dealerships for service during the Factory Warranty Period. My truck has never been abused. As Chevrolet stated in [XXX] , this may be a result of a manufacturing issue. This issue is beyond a cosmetic issue and does affect the safety of the vehicle, the driver, passengers, property, and people around. This issue is not isolated to me and my truck, but many others. Thanks to this not being looked at as a safety concern I am now left without a safe method of transportation. Frame rust and deterioration needs to be upgraded to a recall, just as Toyota. The frame build is similar so has the same results. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575983March 7, 2024
POWER TRAIN
Don't get gears skipping gear
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576049March 7, 2024
UNKNOWN OR OTHER
The entire frame has disintegrated. Not repairable, and GMC will not fix it even though this was a problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575424March 4, 2024
SUSPENSION, UNKNOWN OR OTHER
This truck has rust and giant holes in the frame, I'm not even sure if its safe to drive. I see that Chevy doesn't want to claim ownership of the manufacturing mistake. I can't even sell this truck because it would never pass a safety inspection. Chevy needs to be held accountable and do a recall to those of us who are stuck with the vehicles and fix their mistake. I don't even think a dealer would be able to accept as a trade in. I see other posts here that trade ins were refused due to the frame damage. YOUR AGENCY NEEDS TO DO ANOTHER OR FIRST INVESTIGATION REGARDING THIS SAFETY PROBLEM!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574777February 29, 2024
STEERING
The contact's grandson owns a 2014 Chevrolet Silverado 1500. The contact stated that while his grandson was driving at an undisclosed speed, the vehicle lost power steering functionality. The contact stated that the steering wheel seized, and the vehicle was almost impossible to steer. The contact's grandson was driving on a busy highway when the failure occurred. The contact stated that the vehicle had been previously repaired at the dealer under NHTSA Campaign Number: 17V414000 (Steering) however the failure had occurred. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574071February 26, 2024
SERVICE BRAKES
I was driving with my kids in the truck because i just did school pick up i was aproaching a four way interection when i tried to stop and my break pedal was super stiff and found myself panicked i couldnt stop it almost caused an accident with a tractor trailer truck. I went up and over the curb into vacant parking lot in order to stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574105February 26, 2024
SERVICE BRAKES
Brakes won’t work at low speeds, says online it was a recall at one point just don’t know if my VIN got missed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572737February 19, 2024
UNKNOWN OR OTHER
Brought truck into dealer for trade in. Dealer refused to offer trade due to excessive rusting of the frame. Dealer informed me that this situation has been prevalent in Chevy trucks due to negligence during the manufacturing process. Truck body and engine are in good condition. only 120000 miles. After leaving dealership researched this problem on line and now see that there are numerous consumers that have suffered the same fate. This is totally unacceptable and GM should do something about this to compensate their customers. GM apparently failed to treat the steel frame properly during manufacturing causing the steel to deteriorate prematurely.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571970February 14, 2024
SEAT BELTS, SERVICE BRAKES
Seat belt anchor broke replaced under warranty but replaced with same defective parts and broke again. Dealer refused to repair without payment of $160.00. Fan belt for air pump brakes you have no brakes to stop truck. A/C condenser defective from factory leaks at seams burns out compressor. GM refuses to recall and dealer charges $1800.00 to repair. I've repaired all these problems on my own except for seat belt anchor
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571540February 12, 2024
STRUCTURE:BODY
What component or system failed or malfunctioned, and is it available for inspection upon request? Truck failed state inspection because the frame had rust/corrosion holes in. Frame has been replaced @ this time & the old frame was scrapped. How was your safety or the safety of others put at risk? Due to the rotted/rusted frame the reliabilty & safety of the vehicle was compromised & could have resulted in injury, accident or death Has the problem been reproduced or confirmed by a dealer or independent service center? Independent garage verified the defective frame & replaced it w/a new frame. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? After having the frame replaced the vehicle now passed the required state safety inspection. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Some surface rust was visible on the frame but it was not discovered to have rotted holes through until the underside was looked @ for the state safety inspection. It should also be noted that Chevrolet was contacted & provided the same documentation attached within. Chevrolet DENIED any re-imbursement due to the following: "After further review by our GM Reimbursement team, the vehicle is not eligible for a repair reimbursement due to the repairs being performed at a 3rd party. Also the vehicle is outside of the bumper to bumper warranty it would have been covered under by age and mileage."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568388January 29, 2024
STRUCTURE:BODY
My roof has started leaking recently in the back part of cab.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568199January 27, 2024
STRUCTURE:BODY, SERVICE BRAKES
The frame is completely rusted out. Parts are falling off of it, it rusted under the factory wax rust preventive coating. the abs system will brake the truck on its own without any warning lights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567684January 25, 2024
UNKNOWN OR OTHER, STRUCTURE:BODY
The 2014 Silverado I own the frame is rusting through already! Only 168,000 miles and cleaned and maintained very regularly and the frame is rusted so badly its almost scary to continue driving! My 97 Silverado the frame is still solid as can be with almost 400,000 miles on it and my 10 year old truck with half the miles the frame is shot already? Unacceptable!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566985January 22, 2024
SERVICE BRAKES
I have been receiving a service warning for the "Trailer Brake System" for years and found a video online telling me to report it due to this being a GM issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565961January 17, 2024
ENGINE, POWER TRAIN
AFM Lifters failure: - During the AFM activation and deactivation the lifters on my truck were observed to be collapsed causing the engine to malfunction. Transmission/Torque converter: Clunking noise when shifting between gears Makies noise when the gear is in neutral Rough shifting “Chevy Shake” - My truuk shakes violently while driving over 35 miles per hour, tires, alignment, etc was been tripple checked and replaced, dealer states it is within spec (even the shacking).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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