Chevrolet Silverado Complaints (2004)

1,846 consumer complaints on file.

#10811330December 20, 2015
ELECTRICAL SYSTEM
2004 CHEVROLET SILVERADO LS 1500 INSTRUMENT CLUSTER AND HEATER ELECTRICAL FAILURES. IT IS A KNOWN PROBLEM THAT THE STEPPER MOTORS IN THE INSTRUMENT CLUSTER ARE GUARANTEED TO FAIL RESULTING IN NOT KNOWING WHAT SPEED YOU ARE GOING OR ANY OTHER GAUGE SUCH AS FUEL, TEMPERATURE OR OIL PRESSURE. GM REFUSED TO FIX PROBLEM WHEN STILL UNDER WARRANTY. I FIXED THE FIRST 2 STEPPER MOTOR FAILURES MYSELF, NOW AT 268,XXX MILES THERE IS A PROBLEM IN THE IGNITION SWITCH WHICH LEAVES ME WITH NO FUNCTION OF THE INSTRUMENT PANEL AND LOSS OF HVAC BLOWER FUNCTION. IT IS NOW WINTER HERE IN MICHIGAN, VEHICLE PROBLEMS STARTED WHEN IT WAS WINTER WHEN THE SPEEDOMETER AND FUEL GAUGE FAILED THE FIRST TIME. NOW, THE HEATER FAN AND INSTRUMENT CLUSTER HAVE FAILED AT THE SAME TIME! THE LAW REQUIRES A SPEEDOMETER! THIS SHOULD BE MADE A MANDATORY REPLACEMENT OF ALL INSTRUMENT CLUSTERS REGARDLESS OF MILES OR AGE OF THE VEHICLE. 2004 CHEVROLET SILVERADO LS 1500 THAT HAS THE FAILED INSTRUMENT CLUSTER AND HEATER BLOWER PROBLEMS. AS A GM STOCK HOLDER I DEMAND ACTION BE TAKEN TO REPLACE INSTRUMENT CLUSTERS IN ALL AFFECTED GM VEHICLES AT NO COST. AS IT STANDS NOW, I WILL NOT BUY ANOTHER GM PRODUCT IF THIS PROBLEM IS NOT RECTIFIED AT NO COST TO ME!. LOYAL GM CUSTOMERS THAT HAVE BOUGHT GM VEHICLES ALMOST EXCLUSIVELY SHOULD HAVE THESE PROBLEMS RESOLVED AT "NO COST" REGARDLESS OF MILEAGE OR AGE OF THE VEHICLE MILEAGE. I AM THE ORIGINAL OWNER OF THE VEHICLE AFFECTED. I AM ALSO A NATIVE BORN AMERICAN CITIZEN. LETS KICK GM'S BEHIND!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808114December 3, 2015
EQUIPMENT
2004 SILVERADO CORRODE BRAKE LINES. ONE BROKE WHILE DRIVING. NO ACCIDENT. ALL LINE CORRODED. SEEMS LIKE A SAFETY NOTICE SHOULD BE SENT TO OWNERS, MY FAMILY COULD HAVE BEEN HURT. GM PUT CHEAP PARTS IN, OTHER MANUFACTURES ARE NOT HAVING THIS PROBLEM. SEEMS LIKE A BIG PUBLIC SAFETY CONCERN AND IT WILL GET WORSE AS THE 2004-2007 LINE START BREAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806351November 23, 2015
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE INSTRUMENT PANEL WOULD NOT ILLUMINATE AT NIGHT TO DISPLAY PERTINENT INFORMATION, SUCH AS THE SPEEDOMETER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 277,638.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10795020November 20, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 1500. WHILE THE VEHICLE WAS HAULING A TRAILER, THE BRAKE PEDAL LOST PRESSURE AND STUCK TO THE FLOORBOARD WHEN IT WAS DEPRESSED. THE CONTACT WAS ABLE TO DOWNSHIFT THE VEHICLE, COAST ONTO THE ROAD SHOULDER, AND APPLY THE REAR BRAKE IN ORDER TO STOP THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT THE BRAKE LINES WERE CORRODED AND CAUSED THE BRAKE FLUID TO LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794898November 19, 2015
SERVICE BRAKES
DRIVING DOWN THE ROAD, APPLIED BRAKES TO STOP AT RED LIGHT, BRAKE PADDLE WENT TO THE FLOOR. HAD TO USE THE EMERGENCY BRAKE TO STOP TRUCK. NO WARNING, NO LIGHTS. BRAKE LINE HAD RUSTED AND BROKE. HAD MY WIFE AND GRAND CHILDREN IN TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794634November 18, 2015
AIR BAGS, SERVICE BRAKES, ENGINE
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 1500. WHILE DRIVING, THE ABS, SERVICE ENGINE, AND AIR BAG WARNING LIGHTS FLASHED AND THEN REMAINED ILLUMINATED. PRIOR TO THE FAILURE, THE DEALER RESET THE UNKNOWN CODES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE ANTI-LOCK BRAKE SYSTEM WAS DISCONNECTED AND THAT THERE WAS AN INTERNAL DISCONNECTION FOR THE AIR BAGS TO FUNCTION PROPERLY. THE MECHANIC ADVISED THE CONTACT TO HAVE THE VEHICLE DIAGNOSED AND REPAIRED BY THE DEALER. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 06V417000 (AIR BAGS), 06V289000 (ENGINE AND ENGINE COOLING), 05V043000 (SERVICE BRAKES, HYDRAULIC) AND 04V045000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 186,502.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789399November 9, 2015
TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO EQUIPPED WITH YOKOHAMA GEOLANDAR A/T-S TIRES, SIZE: LT215/85R16 (NA). THE CONTACT STATED THAT THE TIRES FAILED TO PASS AN INSPECTION BECAUSE THE TREAD WAS TOO THIN. THE TIRES WERE NOT DIAGNOSED OR REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 144,322 AND THE TIRE FAILURE MILEAGE WAS 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789056November 8, 2015
ELECTRICAL SYSTEM, ENGINE
I EXPERIENCED A SUDDEN LOSS OF ENGINE POWER WHILE TRAVELLING AT HIGHWAY SPEED. I AM THE ORIGINAL OWNER OF A 2004 CHEVROLET SILVERADO 2500 FOUR WHEEL DRIVE WITH THE DURAMAX DIESEL AND ALLISON TRANSMISSION. ON SUNDAY, OCTOBER 4, 2015, SHORTLY AFTER A FUEL STOP, I WAS TRAVELING ON INTERSTATE 24 NEAR PADUCAH, KY. AT APPROXIMATELY 65 MPH IN THE LEFT LANE WITH THE CRUISE CONTROL SET, I EXPERIENCED A SUDDEN LOSS OF POWER ACCOMPANIED BY A LOUD ENGINE RATTLING, AND THE CHECK ENGINE LIGHT CAME ON. WITH SOME DIFFICULTY IN HEAVY TRAFFIC, I WAS ABLE TO MANEUVER TO THE RIGHT SHOULDER OF THE ROAD. I WAS ABLE TO DRIVE THE VEHICLE AT ABOUT 25 MPH ON THE SHOULDER. SINCE I WAS JUST A FEW MILES FROM THE PADUCAH EXIT, I LIMPED THERE AND INTO A HAMPTON INN PARKING LOT. AAA RESPONDED AND TOWED THE TRUCK TO ROYAL OAKS CHEVROLET IN PADUCAH. SINCE IT WAS A SUNDAY, THE SERVICE DEPARTMENT WAS CLOSED. THE NEXT MORNING, THE DEALERSHIP'S SERVICE DEPARTMENT PULLED UP CODES PO202 AND P2149. THE SERVICE MANAGER REPORTED THAT THERE WAS A SERVICE BULLETIN ON THIS ISSUE AND THAT IT WOULD BE SEVERAL DAYS BEFORE THE REPAIR PARTS WOULD BE AVAILABLE. I LATER LEARNED THAT THE SERVICE BULLETIN IS #05-06-04-047C. THE BULLETIN ADDRESSES "A SEVERE REDUCTION IN ENGINE POWER (LIMP HOME MODE)" I WAS CHARGED $1,076 FOR REPAIRS FOR A KNOWN DEFECT THAT CHEVROLET KNEW ABOUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788750November 6, 2015
SERVICE BRAKES
DURING A HIGHWAY BRAKING EVENT, BRAKE LINES BLEW OUT DUE TO RUSTING, CAUSING COMPLETE BRAKE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787100October 29, 2015
SERVICE BRAKES
BRAKE LINE FAILURE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786659October 28, 2015
SERVICE BRAKES
BRAKE LINES RUSTED AND RUPTURED. BRAKES FAILED RESULTING IN NEAR ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786250October 27, 2015
SERVICE BRAKES
BRAKES FAILED UNDER HARD STOP (HIGHWAY, IN MOTION) TO AVOID A COLLISION WITH DEER. MASTER CYLINDER TO ABS MODULE STEEL BRAKE LINE FAILED IN A MODE OF RUPTURE DUE TO CORROSION. ALL OTHER STEEL LINES WERE CORRODED AND CONTACTED GM. 2 OTHER SILVERADO LINE VEHICLES OWNED ALSO FAILED THIS YEAR DUE TO CORROSION. GM RESPONSE WAS THAT NO RECALL EXISTED. REPLACED ALL STEEL BRAKE LINES IN VEHICLE WITH STAINLESS AFTERMARKET LINES. AFTER MULTIPLE CONTACTS WITH GM CUSTOMER SERVICE, I WAS TOLD TO SAVE MY RECEIPTS FOR REPAIRS. THIS IS AN INCORRECT MATERIAL SPECIFICATION, LATENT DEFECT AND GM NEEDS TO BE HELD ACCOUNTABLE. 3 VEHICLES THAT I OWN WITH THE SAME REPAIR IN 8 MONTHS. INEXCUSABLE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783803October 20, 2015
SERVICE BRAKES
REAR BRAKE LINE BLEW (ALONG FRAME) PEDAL WENT TO FLOOR NO BRAKES, I WAS LUCKY I WAS OFF ROAD AT THE TIME OF BRAKE FAILURE. TRUCK HAS 21685 MILES. BRAKE LINES SHOULD LAST THE LIFE OF THE TRUCK. I SHOULD OF ONLY LOST THE BACK BRAKES, I THINK THEY MAY HAVE A PROBLEM IN THE ABS UNIT (ECHU)? THEY KNOW THEY HAVE A PROBLEM WITH THESE BRAKE LINES, WHY NO RECALL? THIS WILL COST AROUND $1500+ IF I LET THEM DO THE WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781497October 12, 2015
SERVICE BRAKES
BRAKES FAILED SUDDENLY DUE TO SEVERELY CORRODED BRAKE LINES. BRAKE PEDAL WAS SLIGHTLY MUSHY AT STOP SIGN COMING OFF OF FREEWAY. AT THE NEXT STOP SIGN (3-WAY INTERSECTION ON 55-MPH COUNTY HIGHWAY) THE PEDAL WENT RIGHT TO THE FLOOR. FORTUNATELY THERE WAS NOBODY IN THE INTERSECTION OR A SERIOUS ACCIDENT MAY HAVE OCCURRED. APPARENTLY GM'S POSITION IS THAT BRAKE LINES ARE MAINTENANCE ITEM, AND THIS IS NORMAL WEAR AND TEAR, WHICH IS RIDICULOUS. I'VE OWNED OLDER VEHICLES (INCLUDING A NEARLY 50-YEAR OLD CHEVROLET TRUCK) IN SNOW COUNTRY AND HAVE NEVER SEEN BRAKE LINES THIS RUSTY. I AM VERY FORTUNATE THE RUPTURE DID NOT OCCUR IN AN EMERGENCY BRAKING SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779829October 5, 2015
SERVICE BRAKES
WHILE EXITING OF A HIGHWAY AND TRAVELING 25 MPH MY BRAKES COMPLETELY FAILED. I PUSHED THE PEDAL TO THE FLOOR SEVERAL TIMES BUT IT DID NOT SLOW THE TRUCK. AS A RESULT I REAR ENDED A VEHICLE IN FRONT OF ME. I HAD NOW WARNING OR CHECK LIGHT FOR THE BRAKES PREVIOUS OR SINCE. UPON INSPECTION I DISCOVERED CORRODED AND LEAKING BRAKE LINES IN THE MIDDLE SECTION OF MY TRUCK.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10779361October 2, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. WHILE DRIVING APPROXIMATELY 55 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO RESPOND. THE BRAKE FLUID WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED ON TWO OTHER OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE LINE WAS RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10775478September 23, 2015
SERVICE BRAKES, STRUCTURE:BODY
I WAS DRIVING ALONG AND HAD TO HIT THE BRAKES IMMEDIATELY. I ALMOST HIT THE CAR IN FRONT OF ME. I NOTICED I HAD TO START PUTTING THE BRAKES ALL THE WAY TO THE FLOOR IN ORDER TO STOP, ESPECIALLY ON AN INCLINE. THE BRAKE LIGHT WENT ON AND OFF A FEW TIMES SO I TOOK IT TO A SHOP TO HAVE IT LOOKED AT. THEY TOLD ME THAT MY BRAKE LINE BLEW AND ALL THE OTHER BRAKE LINES ARE RUSTED AND THE TRUCK IS NOT SAFE TO DRIVE. THIS TRUCK IS ONLY 11 YEARS OLD, THAT IS ABSOLUTELY UNACCEPTABLE THAT ALL THE BRAKE LINES ARE RUSTED. THE TRUCK ONLY HAS 108K MILES. I CALLED A LOCAL CHEVY DEALERSHIP AND THEY QUOTED ME 3K+ TO FIX IT. IT INVOLVED AT LEAST 20 HOURS OF LABOR AND THEY NEEDED TO LIFT THE FRAME OFF TO FIX. I CAN NOT BELIEVE THEIR ARE NO RECALLS FROM GM OR ATLEAST THEM OFFERING ANY HELP TO PAY FOR THIS. THE DEALER DID NOT OFFER ME ANY HELP OR REMEDY TO THE SITUATION, JUST WANTED ME TO FORK UP 3K.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10766427September 21, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKE PEDAL WAS DEPRESSED AND EXTENDED TO THE FLOORBOARD. THE CONTACT PLACED THE VEHICLE IN NEUTRAL AND WAS ABLE TO STOP THE VEHICLE. THE CONTACT THEN PLACED THE VEHICLE IN PARK, DEPRESSED THE BRAKE PEDAL ONCE MORE AND THE BRAKE PEDAL WENT TO THE FLOORBOARD AND THE BRAKE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT UPON INSPECTION, THE BRAKE LINES UNDERNEATH OF THE VEHICLE WERE CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,527.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10765411September 20, 2015
SERVICE BRAKES
I HAD JUST GOT OF THE INTERSTATE GOING ABOUT 65. AFTER PULLING IN MY DRIVEWAY, THE BRAKES WENT COMPLETELY OUT. NOTHING. APON INSPECTION, I FOUND A RUSTED OUT BRAKE LINE ON THE LEFT FRONT. THIS TRUCK HAS NEVER BEEN ABUSED AS I AM ALMOST 70 YRS. OLD. ALL THE LINES ARE FLAKING WITH RUST AND NOW I WILL NOT FEEL SAFE DRIVING IT UNTIL ALL THE LINES HAVE BEEN REPLACED AT A VERY HIGH COST SINCE GM DOES NOT MAKE A REPLACEMENT PART. I BOUGHT THIS TRUCK NEW IN GOOD FAITH THINKING IT WOULD BE MY LAST. IT SEEMS TO ME GM SHOULD AT LEAST STAND GOOD ON DEFECTIVE PARTS. NOW I FIND OUT THIS SAME PROBLEM HAS BEEN HAPPENING ALL OVER. THIS IS NOT JUST A FEW TRUCKS EITHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764577September 17, 2015
ELECTRICAL SYSTEM
I WAS DRIVING MY TRUCK TO A FRIENDS HOUSE AND ALL OF A SUDDEN MY CAGES STARTED GOING CRAZY THEY SHOWED THAT MY TRUCK WAS OVERHEATING AND WHEN I STOPPED ITS WASN'T OVERHEATING THE THE AIR CONDITIONING STARTED TO GET HOT AND THEN COLD AND STOPPED. KNOW NONE OF THE CAGES WORK. TWO WEEKS AGAIN MY WIFE AND I WENT TO BREAKFAST AND WHEN I WENT TO TURN THE IGNITION OFF IT WOULDN'T TURN OFF SO I HAD TO LEAVE THE VEHICLE RUNNING AFTER BREAKFAST WE WENT HOME AND I DISCONNECTED THE CABLES AND THE TRUCK TURNED OFF . THEN THE NEXT MORNING I HOOKED THEM BACK UP AND IT STARTED BY IT SELF. I AM A 77 YEAR OLD SENIOR AND I CANNOT BELIEVE THAT THIS IS HAPPENING . I WOULD LIKE HELP IN TRYING TO FIGURE THIS ALL OUT IT SOUNDS LIKE DEFECTS TO ME I HAVE ALWAYS OWNED SILVERADO TRUCKS AND NEVER HAS ANYTHING LIKE THIS HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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