Chevrolet Silverado Complaints (1997)

955 consumer complaints on file.

#10130921August 1, 2005
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
DT: THE CONTACT OWNED A 1997 CHEVROLET, SILVERADO 3500. HE STATED THAT THERE WERE NHTSA RECALLS 03V159000 AND 03V210000, BUT THIS VEHICLE WAS NOT INCLUDED IN THE RECALLS DUE TO VIN. ON JULY 30, 2005 WHILE IN A RAIN STORM WINDSHIELD WIPERS QUIT 4 TIMES. ALSO, THIS HAPPENED AGAIN ON JULY 31,2005. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130419July 28, 2005
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
MY WINDSHIELD WIPERS DO NOT WORK ALL OF THE TIME THEY WILL STOP WHEN IT IS RAINING START AGAIN STOP YOU NEVER KNOW IF THEY ARE GOING TO STOP I WAS TOLD THERE WAS A RECALL ON SOME TRUCKS THE SAME YEAR WITH THE SAME PROBLEM BUT NOT MY TRUCK. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129716July 22, 2005
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
MY 1997 CHEVROLET SILVERADO P/U HAS A PROBLUM WITH THE WIPERS THEY WORK SOME OF THE TIME AND SOME OF THE TIME THEY DO NOT WORK AT ALL. YOUR WEB SITE SAYS THERE IS A RECALL FOR THIS PROBLUM (03V15900 YOUR RECALL #) AND WHEN I CONTACTED GM ABOUT IT I WAS TOLD BY CHRIS LAMAR THAT THERE WAS AND TO TAKE TO MY LOCAL CHEVROLET DEALER FOR REPAIR AND THEN WAS TOLD WAS NOT GOING TO HAPPEN . CONTACTED GM ONCE AGAIN AND MR. L AMAR SAID IT DID NOT COVER MY TRUCK BUT IN THE FIRST CONVERSATION WITH HIM HE SAID THAT ALL GM FULL SIZE P/U WERE RECALLED FOR THE 97 MODEL YEAR FROM START OF PRODUCTION TO THE END OF PRODUCTION. WHEN I SPOKE TO HIS SUPERVISOR SHE SAID THAT BECAUSE THE TRUCK WAS NOT PURCHASED FROM A CHEVROLET DEALER THAT THEY WOULD NOT NOR EVER WOULD REPAIR THIS TRUCK UNDER ANY NOW OR FUTURE RECALLS. THIS IS A LOW MILEAGE TRUCK AND I AM THE SECOUND OWNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129476July 20, 2005
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
DT: WHEN CONSUMERS VEHICLE GETS WET THE WINDSHIELD WIPERS QUIT WORKING. 1997 CHEVROLET K1500 PICKUP WITH 33000 MILES. VEHICLE STARTED EXPERIENCING THIS PROBLEM ABOUT SIX MONTHS AGO WITH 32,000 MILES ON IT. CONSUMER BOUGHT VEHICLE ON 10-14 1997, VEHICLE WAS NEVER IN A WRECK, NOR HAD ANY BODY WORK BEEN DONE ON IT. CONSUMER FIRST NOTICED PROBLEM WHEN HE WAS WASHING VEHICLE IN DRIVEWAY AND WENT TO TURN ON THE WINDSHIELD WIPERS TO FIND THAT THEY WOULD NOT WORK. CONSUMER CONTACTED MANUFACTURER ON JULY 20, 2005. MANUFACTURER STATED THAT THEY COULD NOT FIND THAT THIS PROBLEM WAS COVERED BY ANYTHING DUE TO AGE OF VEHICLE. CONSUMER SAID THAT HE HAD HEARD THAT THIS WAS A PROBLEM ON THESE VEHICLES WITH WINDSHIELD WIPERS NOT WORKING DUE TO CIRCUIT BOARD. HE HEARD THAT VEHICLE COULD BE FIXED FOR FREE IF FITTED IN A CERTAIN TIME FRAME. HIS VEHICLE DID NOT FIT IN THIS TIME FRAME BECAUSE IT DID NOT SHOW WHEN MANUFACTURER WAS FIXING THIS PROBLEM . CONSUMER JUST WANTED THIS TO BE ON RECORD. HE STATED THAT MANUFACTURER HAD A PROBLEM ,AND HE WOULD HATE FOR SOMEONE TO LOOSE HIS/HER LIFE BECAUSE OF IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128994July 16, 2005
TIRES:TREAD/BELT
COMPLAINT IS FOR A TIRE PLY FAILURE ON A FIRESTONE FIREHAWK RMT TIRE SIZE LT235/85-R16
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128149July 8, 2005
VISIBILITY:WINDSHIELD WIPER/WASHER
DT: CONSUMER WAS DRIVING IN THE RAIN JULY 7, 2005 WHEN THE WINDSHIELD WIPERS ON THE VEHICLE FAILED. AT FIRST THE WIPERS WOULD NOT WORK AT ALL, THEN WHEN THE CONSUMER DROVE FOR ABOUT 20 MINUTES THE WIPERS CAME BACK ON. CONSUMER IS AWARE OF A RECALL FOR THE SAME PROBLEM, HOWEVER MANUFACTURER TOLD THE CONSUMER THAT HER VEHICLE WAS NOT INCLUDED IN THE RECALL. NHTSA CAMPAIGN ID NUMBER 03V159000. CONSUMER HAD THE PROBLEM FIXED AT THE DEALER TODAY, JULY 8, 2005, AND PAID $161.00 . THE DEALER IS POHANKA CHEVROLET IN CHANTILLY, VA. CONSUMER WOULD LIKE A REFUND FOR FIXING THE PROBLEM. THE CONSUMER WANTS HER VEHICLE AND OTHERS LIKE HERS INCLUDED IN THE RECALL. CONSUMER SAYS THAT HER HUSBAND JUST INFORMED HER THAT THIS HAPPENED TO HIM ABOUT A YEAR AGO. THE DEALER TOLD THE CONSUMER THAT THE PROBLEM LISTED IN RECALL IS WHAT THEY FIXED ON HER VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120626June 7, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: WHILE GOING AT A SLOW SPEED THE ANTI LOCK BRAKES ACTIVATE AND THE BRAKES DON'T WORK. HAD A MECHANIC LOOK AT IT AND DO A COMPUTER CODE CHECK, BUT NOTHING SHOWED UP BECAUSE THE CAR WAS NOT MOVING. HAD TO DEACTIVATE THE ANTI LOCK BRAKES. *NM *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120477June 3, 2005
VISIBILITY:WINDSHIELD WIPER/WASHER
DT: CONTACT STATES THAT THERE WAS A PREVIOUS RECALL ON HIS VEHICLE, AND THE DEALERSHIP TOLD HIM THAT THE RECALL DID NOT INCLUDE HIS VEHICLE. THEN HE CALLED THE MANUFACTURER, THEY TOLD HIM HIS VEHICLE DID QUALIFY BUT HIS VEHICLE HAD MORE THAN 70000 MILES, AND THEY WOULDN'T REPLACE IT. THE NHTSA CAMPAIGN ID NUMBER 03V159000. THE CONTACT IS HAVING THE SAME PROBLEM WITH HIS VEHICLE AS THIS RECALL STATES: ON CERTAIN MINIVANS, PICKUP TRUCKS, AND SPORT UTILITY VEHICLES WITH CERTAIN MODEL-ENGINE COMBINATIONS, THE WINDSHIELD WIPER MOTOR MAY FAIL DUE TO CRACKED SOLDER JOINTS ON THE CONTROLLER CIRCUIT BOARD. THE WINDSHIELD WIPERS COULD WORK INTERMITTENTLY OR NOT AT ALL. THE CONTACT HAD THE PART REPLACED TODAY. *AK THIS FAILURE OCCURRED ON NUMEROUS OCCASIONS. SOMETIMES THE WIPERS WOULD ONLY WORK ON HIGH SPEED. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10122308May 27, 2005
SERVICE BRAKES, AIR:ANTILOCK:WHEEL SPEED SENSOR
VEHICLE IS A 1997 CHEVY K1500 PICKUP THE PROBLEM IS THAT THE ABS BRAKES SOMETIMES ACTIVATE AT LOW SPEEDS, WHICH DEFINATELY CAUSES IT TO TAKE A COUPLE EXTRA FEET TO STOP, WHICH COULD BE A PROBLEM SINCE IT TYPICALLY HAPPENS WHEN IN STOP AND GO TRAFFIC AND YOU'RE ALREADY CLOSE TO THE CAR IN FRONT. THE DEALER GAVE ME A TSB WHICH DESCRIBES THE PROBLEM AND SAYS IT IS DUE TO CORROSION OF THE WHEEL HUB. MY MECHANIC TRIED TO FIX THE PROBLEM, BUT THE SENSOR ON THE PASSENGER SIDE WAS SIEZED IN THE HUB, WHICH LIKELY MEANS THE ENTIRE HUB WILL NEED TO BE REPLACED TO FIX THE PROBLEM. FOR THE TIME BEING, THE ABS SYSTEM HAS BEEN DISABLED, AND THE BRAKES ARE NOW FUNCTIONING NORMALLY (BUT OBVIOUSLY WITHOUT THE ANTI-LOCK FUNCTION). BASED ON NEWS REPORTS, THIS IS A VERY COMMON PROBLEM WHICH GM APPEARS TO BE DOWNPLAYING. THIS HAS PROMPTED ME TO FILE THIS REPORT SO THAT MY VEHICLE COULD BE COUNTED IN THE STATISTICS. NOTE THAT THIS WAS NOT A SINGLE EVENT, SO THE "INCIDENT DATE" IS APPROXIMATELY WHEN THE ABS SYSTEM WAS DISABLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119558May 26, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
CONSUMER STATES: ABS BRAKES ACTIVATED WHILE STOPPING AT LOW SPEED AS A RESULT THE VEHICLE WOULD NOT STOP. ABS SENSOR HAS BEEN REPLACED 3 TIMES. DEALER IS AWARE OF THE PROBLEM. *AK *SB *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121142May 17, 2005
SERVICE BRAKES, AIR:ANTILOCK:WHEEL SPEED SENSOR
WHEN BRAKES ARE APPLIED THE PEDAL PUSHES BACK AND PULSES HEAVY. THIS HAPPENS AT EVEN SLOW SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120486May 9, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: THE ABS IS KICKING IN WHEN IT IS NOT SUPPOSE TO BE WORKING. THE ABS ONLY KICKS ON ON LOW SPEEDS LIKE 5-15 MPH, PULLING INTO A PARKING LOT OR STOPPING AT STOP SIGNS. THE ABS IS WORSE IN COLD WEATHER. NO PRIOR WARNING TO THE FAILURE. IT STARTS MAKING A ANTI-LOCK BRAKING NOISE WHEN THE ABS KICKS ON. TOOK TO THE CHEVROLET DEALER, AND THEY COULD NOT FIND A PROBLEM WITH THE VEHICLE. TOOK TO A LOCAL SERVICE STATION AND HE TOLD HIM THAT IT WAS THE ABS RIGHT OFF.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120040May 6, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
I HAVE A 1997 CHEVY 3500 4X4 PICKUP TRUCK. EVER SINCE I BOUGHT IT I HAVE HAD PROBLEMS WITH THE ANTILOCK BRAKES. THEY SEEM TO COME ON AT SLOW SPEEDS UNEXPECTEDLY. I HAD THEM REPLACED 1 TIME AT A COST OF $700, HOWEVER WITHIN 3 MONTHS THE PROBLEM RECUERRED. I CANNOT AFFORD TO KEEP REPAIRING THEM AS UPON TALKING TO OTHER OWNERS OF THE SAME TYPE OF VEHICLES BY GM THIS IS A COMMON PROBLEM THE SOLUTION TO WHICH IS TO REMOVE THE ABS FUSE RENDERING THE SYSTEM INOPERATIVE. I UNDERSTAND THERE IS AN INVESTIGATION ABOUT THIS PROBLEM FOR YEARS 1999-2001. WHAT I WANT YOU TO KNOW IS THAT IS ALSO COMMON TO VEHICLES MADE BEFORE 1999. THERE MAY NOT BE MAY COMPLAINTS BECAUSE MOST PEOPLE PULL THE FUSE AND DISABLE THE ABS SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115192May 6, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
THIS INCIDENT HAS HAPPENED MORE THAN ONCE AND HAS NOT BEEN RESOLVED. WHILE DRIVING VEHICLE STALLED. DRIVER TRIED WAS UNABLE TO RESTART VEHICLE. DRIVER NOTICED THAT STEERING WHEEL AND THE BRAKES FAILED, AND WOULD NOT WORK WHEN APPLIED. THE DRIVER HAD THE TRUCK TOWED TO THE DEALER, AND MECHANIC DETERMINED THAT THE FUEL PUMP NEEDED TO BE REPLACED. *AK THIS IS THE THIRD PUMP INSTALLED IN THE VEHICLE SINCE IT WAS PURCHASED. WHEN THE PUMP FAILED THE ENGINE SHUT DOWN WITHOUT WARNING AND THERE WAS NO POWER STEERING OR BRAKES, THE VEHICLE JUST ROLLED TO A STOP. *BF *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119695May 4, 2005
UNKNOWN OR OTHER, EQUIPMENT
THE ABS BRAKING SYSTEM MAKES A GRINDIND NOISE AND DOES NOT STOP THE TRUCK PROPERLY.I HAVE DRIVEN PAST DRIVEWAYS AND ALMOST WENT THROUGH A STOP SIGN INTO ONCOMING TRAFFIC. I WORK FOR THE CITY SO GETTING TO WORK TO PLOW IS IMPORTANT, BUT I CANT TRUST THE TRUCK TO GET ME THERE SAFELY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119458May 3, 2005
STRUCTURE:FRAME AND MEMBERS
WOULD LIKE TO FILE COMPLAINT ON THE FRAME WORK OF 1997 1/2 TON CHEVROLET PICK-UP. HAD A HEAD ON COLLISION WITH ANOTHER CAR, CAUSING LIFE LONG DISABILITY. *AK
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10118667April 29, 2005
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
I LOWERED MY TAILGATE FOR MY DOGS TO EXIT AND THE CABLES BROKE, MY DOGS SLID OUT ONTO THE GROUND, AND THE TAILGATE WAS DAMAGED BY THE BUMPER. I HAD THE TAILGATE FIXED AT A BODY SHOP, PAINTED, AND REINSTALLED. AS FOR THE CABLES: I REPLACED THEM AT THE LOCAL DEALER. THEY ARE STARTING TO CORRODE AGAIN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118405April 25, 2005
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
IN RAIN STORMS OR IN GOOD WEATHER GO TO PUT THE WINDSHIELD WIPERS ON AND THEY JUST MAKE A NOISE (LIKE IT IS SHORTING OUT). IT IS NOT REPEATABLE ALL THE TIME. ONE MINUTE THEY DON'T WORK, THEN THE NEXT MINUTE THEY DO! THIS CONDITION HAPPENS ONCE EVERY SO OFTEN. BUT WHEN IT IS RAINING, IT CREATES A HAZARDOUS CONDITION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118202April 21, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS BRAKING SYSTEM COMES ON AT ALL STOPS. THIS CAUSES STOPS TO BE EXTREMELY LONG, AND ALMOST RUNNING INTO THINGS. INCIDENT DATE IS APPROXIMATE, SINCE ISSUE BEGAN SLOW (~1 IN 20 STOPS). NUMBER OF FAILURES IS CURRENTLY EVERY STOP. CURRENTLY I HAVE UNPLUGGED THE ABS DRIVE MOTOR TO MAKE IT STOP. MECHANIC SAYS THAT THIS IS COMMON FOR MY TRUCK, AND MUST REMOVE THE ABS SENSORS AND WIPE THE FACE CLEAN OF DEBRIS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116702April 10, 2005
STEERING:HYDRAULIC POWER ASSIST SYSTEM
'97 CHEVROLET C1500 PICKUP STEERING "SLIPS" AND THEN GRABS AGAIN. THIS SOMETIMES CAUSES SLIGHT TO MODERATE LANE CHANGES UNEXPECTEDLY. THIS HAS BEEN ONGOING SINCE I PURCHASED THE VEHICLE, BUT DEALERSHIP IS AT A LOSS AS TO HOW TO REPAIR IT. WHY DOESN'T GM RECALL THESE VEHICLES? *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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