Chevrolet Silverado Complaints (2004)

1,846 consumer complaints on file.

#10165893August 17, 2006
STEERING:ELECTRIC POWER ASSIST SYSTEM, SERVICE BRAKES, HYDRAULIC:POWER ASSIST
(1) I WAS IN A TIGHT TURN. I HAD JUST HAULED 2 TONS OF FEED FROM A FEED MILL 30 MILES AWAY. (2) THE POWER STEERING AND BRAKES BOTH STOPPED WORKING SUDDENLY AND WITH NO WARNING. I HAD NO CONTROL OVER MY VEHICLE AND HAD TO RUN INTO A FENCE POST TO STOP IT. HAD IT HAPPENED A FEW MINUTES EARLIER WHILE I WAS ON A HIGHWAY, SOMEONE COULD HAVE BEEN SERIOUSLY INJURED OR KILLED. THE TRUCK WAS COMPLETELY UNCONTROLLABLE. (3 VEHICLE WAS TOWED TO DEALER. AFTER TWO DAYS OF TESTING, NO SOLUTION HAS BEEN FOUND. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10165669August 16, 2006
STEERING:LINKAGES
LOOSE STEERING COMPONENTS ON 3 GM VEHICLES I OWN. DEALER REPLACED ONCE AT 7000 MILES. PROBLEM OCCURRED AGAIN AT 14,000 MILES. SAME PROBLEM HAS OCCURRED ON MY 2005 CADILLAC ESCALADE AND 2003 CHEVROLET SUBURBAN. EVIDENCED BY LOUD CLUNK WHEN DRIVING. LOOSE STEERING COMPONENTS COULD LEAD TO FAILURE. WAS TOLD BY DEALER THAT HE HAD ORDERED OVER 150 OF THE SAME COMPONENTS AT THE TIME OF FIRST REPLACEMENT. GM REFUSES TO REPLACE COMPONENTS, INSTEAD PACKING WITH GREASE AS A TEMPORARY FIX. PROBLEM WILL BE ON GOING UNTIL SUB-STANDARD PARTS ARE REPLACED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165509August 15, 2006
STEERING:GEAR BOX:SHAFT PITMAN
DT*: THE CONTACT STATED WHILE DRIVING 20 MPH, A KNOCKING NOISE WAS HEARD COMING FROM THE STEERING COLUMN. THE SERVICE DEALER OFFERED TO REPACK THE STEERING COLUMN WITH HIGH TEMPERATURE GREASE. THE CONTACT WAS NOTIFIED BY THE VEHICLE INSURER ABOUT THE AFTERMARKET PART RECALL # 06E010000, PITMAN ARM. THE AFTER MARKET PARTS MANUFACTURER WAS NOT CONTACTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165405August 14, 2006
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL
LEFT REAR-AXLE SEAL HAS BLOWN A TOTAL OF 4 TIMES. THE BRAKES WERE SOAKED WITH AXLE FLUID EACH TIME AND WE WERE TOLD THAT IT COULD CATCH FIRE IF BRAKES GOT HOT ENOUGH. THE BRAKES HAVE SMOKED, BUT HAVE NOT CAUGHT FIRE YET! THE AXLE-SEAL WAS REPLACED BY THE MANUFACTURER UNDER OUR WARRANTY. THE AXLE ASSEMBLY NEEDS TO BE REPLACED TO STOP THE PROBLEM BUT, THE MANUFACTURER REFUSES TO DO THIS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165323August 12, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN BRAKING, IF THE VEHICLE IS ON A VERY ROUGH ROAD THAT MAKES THE TRUCK BOUNCE SHARPLY SEVERAL TIMES IN A BRIEF PERIOD, THE ABS SYSTEM ACTIVATES. THIS INCREASES THE STOPPING DISTANCE ON A DRY ROAD. ON A CERTAIN COUNTRY ASPHALT ROAD I HAVE DRIVEN THERE IS A SHORT ROUGH ARE IMMEDIATELY PRECEDING A STOP SIGN AT AN INTERSECTION. AS AN EXPERIENCED DRIVER I KNOW WHEN TO COMMENCE BRAKING. HOWEVER, THE FIRST TIME I DROVE MY ABS-EQUIPPED SILVERADO AT THE LOCATION MENTIONED, THE STOPPING TIME WAS INCREASED UNEXPECTEDLY DUE TO THE ABS ACTIVATION AND MY TRUCK WENT PART-WAY INTO THE INTERSECTION. FUTURE STOPS WERE MADE SAFELY AFTER I BECAME AWARE OF THE STRANGE ABS BEHAVIOR AND BEGAN BRAKING AT THAT INTERSECTION EARLIER THAN NORMAL AND CRAWLED OVER THE ROUGH PAVEMENT SECTION AT A SNAIL'S PACE. DANGER EXISTS WHEN DRIVING IN AN UNFAMILIAR LOCATION AND COMING UPON A VERY ROUGH SPOT. THESE ROUGH SPOTS ARE NOT ALWAYS READILY VISIBLE ESPECIALLY ON AN ASPHALT COVERED ROADWAY. THE BUMPS DO NOT HAVE TO BE LARGE, JUST ENOUGH TO JOSTLE THE TRUCK VERTICALLY, CAUSING THE ABS TO ENGAGE. I NOTIFIED THE DEALER BUT THEY MENTIONED A LACK OF OPPORTUNITY TO REPLICATE THE CONDITIONS THAT CAUSED THE PROBLEM ALONG WITH EXPRESSING DOUBT ABOUT THE PROBLEM ACTUALLY OCCURRING. AN INTERNAL GROAN EMERGED AS I HEARD THE 4-WHEELER DRIVING ROOKIES SPEW THEIR BLATHER AS THIS LONG-HAUL TRUCKING PROFESSIONAL DRIVER WHO DRIVES IN ONE YEAR WHAT THEY DO IN TEN WAS DOUBTED. TYPICAL. I ADMIT, THE PROBLEM IS DIFFICULT TO REPLICATE UNLESS A LOCATION CAN BE FOUND WITH THE PROPER PAVEMENT CONDITIONS. THE SPOT WHERE I FIRST NOTICED THE PROBLEM IS IN CALIFORNIA, I AM NOW BACK HOME IN NEBRASKA AND HAVE NOT FOUND A PLACE HEREABOUTS WHERE THE ABS ACTIVATION OCCURS DUE TO A ROUGH ROADWAY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165088August 9, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
ALTHOUGH I HAVE NOT HAD AN ACCIDENT, THE BRAKES ON MY 2004 SILVERADO K1500 ARE DANGEROUS. THE PEDAL IS VERY SOFT AND WHEN PULLING A 4000# TRAVEL TRAILER I HAVE SERIOUS PROBLEMS STOPPING SAFELY. I HAVE HAD TO TAKE THE SHOULDER ON ONE OCCASION TO AVOID HITTING ANOTHER VEHICLE. EVEN WHEN EMPTY, IT TAKES AN EXCESSIVE DISTANCE TO SAFELY STOP. MY DEALER HAS TOLD ME THE BRAKES ARE WITHIN GM SPECIFICATIONS, BUT HAS ALSO TOLD ME WHAT I CAN DO TO IMPROVE THEM. AT MY COST OF COURSE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163573July 26, 2006
ELECTRICAL SYSTEM
SPEEDOMETER FAILURE. TOOK THE TRUCK TO THE CHEVROLET REPAIR CENTER TO BE TOLD THAT THE WARRANTY WILL NOT COVER AND THE PRICE THEY ARE ASKING IS OUTRAGEOUS. THE DEFECT IS KNOWN TO THE REPAIR MAN THERE FOR I WAS INFORMED THAT THEY WERE HAVING IT VERY FREQUENTLY, THEREFORE IT IAS A MANUFACTURES DEFECT. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10163296July 24, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, FUEL SYSTEM, GASOLINE:STORAGE
DT: THE CONTACT STATED, THE BREAK PEDAL WAS POSITIONED ALMOST TO THE FLOOR, MAKING STOPPING DIFFICULT. ALSO, THERE WAS A LOUD POPPING SOUND, (BA-BANG) FROM THE AREA OF THE FUEL TANK, WITHIN A FEW MINUTES OF TURNING OFF THE IGNITION. BOTH ISSUES HAVE BEEN ADDRESSED WITH THE DEALER AND NO SOLUTION WAS FOUND FOR THE BREAKS AND CHANGING THE BRAND OF FUEL WAS SUGGESTED FOR THE POPPING SOUND. BOTH ISSUES CONTINUE UNRESOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163354July 24, 2006
ELECTRICAL SYSTEM:WIRING
IN JUNE 2006 THE TRUCK WAS TAKEN TO PINKERTON CHEVROLET BECAUSE OF A HOT WIRE SMELL. THE DEALERSHIP SAID THEY COULD NOT DUPLICATE THE SMELL. AN OIL CHANGE WAS DONE AT THE SAME TIME. APPROXIMATELY 7 WEEKS LATER THE TRUCK SHUT OFF. MY HUSBAND ATTEMPTED TO RESTART THE TRUCK TO NO AVAIL. HE LEFT THE TRUCK IN THE OFF POSITION AND WENT FOR HELP. HE RETURNED 20 MINUTES LATER TO FIND THAT THE TRUCK CAUGHT ON FIRE IN THE CAB. THE DOME LIGHT WAS ON BUT THE DOORS WERE SHUT. THE DEALERSHIP SAYS THEY THINK RATS GOT INTO THE ENGINE BUT THERE WAS NO FIRE IN THE ENGINE ONLY IN THE CAB. THE TRUCK IS MOVED EVERYDAY. WE HAVE TWO OTHER TRUCKS AND A CAMPER THAT IS STATIONARY ALL THE TIME AND THEY HAVE NO RAT NESTS IN THEM. WE HAVE NO TALL GRASS AROUND OUR HOUSE OR IN OUR YARD. THE TRUCK SAT AT THE DEALERSHIP IN THE TALL GRASS FOR A WEEK BEFORE IT WAS EVEN LOOKED AT AFTER THE INCIDENT. MY HUSBAND REGULARLY DOES SAFETY CHECKS ON THE VEHICLES AND NEVER SAW ANY RAT NESTS, GNAWING, OR DROPPINGS IN THE MOTOR COMPARTMENT. THE DEALERSHIP IS REFUSING TO LOOK AT WHETHER OR NOT THE SUPPOSED RATS REALLY CAUSED THE FIRE. THE DEALERSHIP SAYS THAT MY INSURANCE NEEDS TO PAY FOR IT. THE TRUCK WAS AT THE SHOP A MONTH BEFORE AND YET THERE WAS NO THOROUGH CHECK UP ON THE TRUCK WHILE IT WAS THERE. THIS IS A VERY EXPENSIVE TRUCK TO JUST GO UP IN FLAMES. THE DEALERSHIP IS FIXING THE TRUCK ON THE ASSUMPTION THAT MY INSURANCE IS GOING TO COVER IT BECAUSE THEY HAVE NO INTENTION OF DOING IT THEMSELVES. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10163078July 21, 2006
STRUCTURE:BODY
DT*: THE CONTACT STATED THAT THE VEHICLE PULLED INTO ANOTHER LANE WHILE TRAVELING 65 MPH DUE MILD TO MEDIUM WINDS. WHILE STEERING TO CORRECT THE DIRECTION OF THE VEHICLE THE WIND STOPPED BLOWING CAUSING THE VEHICLE TO BE OVERCORRECTED CAUSING THE VEHICLE TRAVEL TWO LANES IN THE OPPOSITE DIRECTION. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES AND THEY COULD NOT DETERMINE THE CAUSE OR REMEDY FOR THE PROBLEM. THERE IS A SCHEDULED APPOINTMENT WITH A FACTORY SERVICE REPRESENTATIVE ON 07/26/06.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162280July 13, 2006
SERVICE BRAKES, HYDRAULIC, STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID
PURCHASED THE VEHICLE, 2 MONTHS LATER A NOISE EMANATED FROM THE ENGINE COMPARTMENT. I FOUND THE POWER STEERING PUMP TO BE VOID OF FLUID. I ADDED THE PROPER FLUID. IMMEDIATELY A LEAK OCCURRED FROM THE BRAKE HYDRAULIC BOOST. I RESEARCHED YOUR DATA AND YOUR INFORMATION INDICATED THAT A SAFETY RECALL EXISTS FOR THE BRAKE BOOST (#04V043000 AND #04V045000). THE DEALER REFUSES TO FIX THIS ISSUE UNLESS I PAY THE $1000.00 TO FIX IT. THEY SAY THAT NO RECALL EXISTS FOR MY VEHICLE. WHAT IS CORRECT? IN ADDITION, YOUR DATA ALSO SHOWS THE 2 OTHER SAFETY RECALLS FOR MY VEHICLE WHICH THEY AGREED THAT DID APPLY AND ARE COMPLIED WITH. WHO/WHAT IS RIGHT? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161950July 10, 2006
STEERING
DT*: THE CONTACT STATED THAT THE STEERING WAS LOOSE AND HAD A LOT OF PLAY IN IT, SINCE THE VEHICLE WAS PURCHASED. THE LOOSENESS BECAME PROGRESSIVELY WORSE UNTIL THERE WAS A SAFETY ISSUE. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE IT WAS DETERMINED THAT THE STEERING COLUMN KNOT NEEDED RE-PACKING. THE CONSUMER STATED EVEN WHEN THE VEHICLE WAS IN PARK, THE PLAY IS STILL THERE. UPDATED 07/28/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161695July 6, 2006
AIR BAGS
DT*: THE CONTACT STATED WHILE AT STOP SIGN, A VAN HIT THE CONTACT'S VEHICLE ON THE FRONT DRIVER'S SIDE. UPON IMPACT, THE AIRBAG DID NOT DEPLOY.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10161484July 5, 2006
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
AT 35000 MILES THE CHECK ENGINE LIGHT CAME ON AND THE DEALER REPLACED PARTS WITH THE GAS TANK/FUEL LINE DUE TO IT BEING 'PLUGGED'. 10,000 MILES LATER IT HAPPENS AGAIN BUT NO WARRANTY AND AFTER VERY DISSATISFYING SERVICE AT DEALER WE OPTED TO A NEW MECHANIC. HE RESET THE CHECK ENGINE LIGHT BUT 1 WEEK LATER IT WAS ON AGAIN. THEN HE REPLACED THE EMISSIONS LINE AND 3 DAYS LATER THE CHECK ENGINE LIGHT IS ON AGAIN. ONE DEALER STATED THAT EXCESSIVE DRIVING ON GRAVEL ROADS LEADS TO THIS PROBLEM THAT THE FUEL SYSTEM IS NOT VENTED PROPERLY. (??) WE ARE RANCHERS AND THE MAJORITY OF OUR TRAVEL TAKES US ON GRAVEL ROADS. HOPEFULLY SOMEONE FIGURES THIS ONE OUT SO IT CAN BE FIXED....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161353July 4, 2006
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
2004 CHEVY SILVERADO PICKUP TAILGATE CABLE FAILURE. -- I WAS INJURED TODAY WHILE LOADING MY RIDING LAWN MOWER ONTO THE BACK OF MY PICKUP. THE CABLES (WHICH APPEAR RUSTED WITHIN) SNAPPED ALLOWING THE LAWN MOWER AND MYSELF TO FALL OFF THE BACK OF THE TRUCK. I NARROWLY MISSED BEING SERIOUSLY INJURED. SHEAR LUCK ALLOWED ME TO BE THROWN OUT OF THE WAY. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10161273July 3, 2006
ELECTRICAL SYSTEM
SPEEDOMETER FAILED AT 38500 MI.ON MY 2004 SILVERADO. DEALER STATED INSTUMENT CLUSTER BAD. DEALER FIXED FOR $100.00 AFTER CALL TO CHEVROLET CONSUMER LINE. SHOULD HAVE COVERED. ( INSTRUMENT CLUSTER WENT UP ON MY 1999 SILVERADO). *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160746June 26, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DT*: THE CONTACT STATED AFTER TAKING THE VEHICLE IN FOR AN INSPECTION, THE MECHANIC INFORMED THE CONTACT THE REAR BRAKES AND ROTORS WERE BAD. THE CONTACT INSPECTED THE ROTORS AND NOTICED THE ROTORS WERE PITTED VERY BADLY. PRIOR TO INSPECTION, ON THE FIRST OF MAY 2006, THE THE VEHICLE WAS TO A DEALERSHIP FOR A ROUTINE OIL CHANGE AND THEY DETERMINED THAT THE BRAKES AND ROTORS LOOKED GOOD. THE CONTACT EXPRESSED CONCERN OF HOW THE ROTORS COULD HAVE BECOME SO PITTED IN SUCH A SHORT PERIOD OF TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160743June 26, 2006
STEERING:LINKAGES
DT*:THE CONTACT STATED WHILE DRIVING ON AN INTERSTATE HIGHWAY AT 70MPH, THERE WAS STINGING/BURNING SENSATION TO THE CONTACT'S FOOT. WHEN THE FOOT WAS REMOVED FROM THE GAS PEDAL, A STEAMING LIQUID WAS OBSERVED ON THE FOOT AND ON THE FLOOR AROUND THE PEDALS. THE LIQUID WAS SPEWING FROM AN AREA UNDER DASHBOARD ABOVE THE GAS, BREAK AND CLUTCH PEDALS. STEAM/VAPOR ALSO APPEARED TO BE COMING OUT OF THE DEFROSTER VENTS ON THE DASHBOARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159868June 14, 2006
ELECTRICAL SYSTEM:HORN
WHEN THE OUTSIDE AIR TEMPERATURE GETS APPROXIMATELY 75 DEGREES, ESPECIALLY OVER 85 DEGREES, THE VEHICLE'S HORN WILL NOT OPERATE. IT HAS BEEN A PROBLEM SINCE THE VEHICLE WAS DELIVERED NEW. IT HAS BEEN TO THE DEALER FOR REPAIR 3 TIMES. EACH TIME IT IS CLAIMED TO HAVE BEEN FIXED. YET, ONCE THE OUTSIDE TEMP GOES UP THE HORN WILL NOT WORK. AFTER SOME TIME WHILE DRIVING IT MAY OPERATE INTERMITTENTLY. IT IS A SERIOUS HAZARD SINCE, DURING WARM WEATHER, IT IS LIKELY TO NOT WORK IN AN EMERGENCY. ON AT LEAST 5 OCCASIONS IT FAILED DURING AN EMERGENCY WHEN I TRIED TO USE THE HORN. I REGISTERED A COMPLAINT WITH GENERAL MOTORS (FILE NO 1-413956517) BUT THEY HAVE BEEN NON-RESPONSIVE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159630June 12, 2006
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WHILE PARKED ON THE STREET, LOCKED AND NOT IN USE FOR 7 DAYS, A FIRE APPARENTLY STARTED IN THE WINDSHIELD WIPER MOTOR. IT WAS SIGNIFICANTLY DAMAGED AND SPREAD TO THE RIGHT FRONT WHEEL WELL AND LEFT FRONT BUMPER COWLING, BEFORE IT WAS PUT OUT WITH A FIRE EXTINGUISHER. THE GM INVESTIGATOR HAS INDICATED THAT IT IS THEIR DETERMINATION THAT THE PROBLEM STARTED EXTERNAL TO THE VEHICLE. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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