Chevrolet Silverado Complaints (2000)

2,131 consumer complaints on file.

#10039928September 15, 2003
TIRES:TREAD/BELT
WHILE HAVING VEHICLE SERVICED TECHNICIAN NOTICED CRACKS BETWEEN ALL FOUR TIRE TREADS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033872September 15, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN THE BRAKES WERE APPLIED, THE VEHICLE EXPERIENCED EXTENDED STOPPING DISTANCE. *AK THE CONSUMER HAD THE ABS SENSORS CLEANED BUT IT WAS TOO EARLY TO SEE IF THE PROBLEM WAS CORRECTED. *PH *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032472September 12, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE THE VEHICLE WAS BEING SERVICED FOR REGULAR MAINTENANCE, THE MECHANIC NOTICED THE ROTORS ON THE VEHICLE WERE RUSTED AND PITTED, ALL 4 FOUR ROTORS WERE REPLACED. *JB *TS *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032066September 12, 2003
STRUCTURE:FRAME AND MEMBERS
CONSUMER STATED THE REAR FRAME WAS CRACKED. DEALER NOTIFIED. *AK THE REAR FRAME WAS CRACKED ON BOTH SIDES. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10027230September 12, 2003
AIR BAGS:FRONTAL, SEAT BELTS:FRONT:RETRACTOR
THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION WHILE DRIVING AT 40 MPH AND NONE OF THE AIR BAGS DEPLOYED UPON IMPACT. DRIVER IMPACTED THE STEERING WHEEL, AND DRIVER'S SIDE SEAT BELT DIDN'T RETRACT.*AK *PH *JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10039716September 10, 2003
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
CONSUMER CALLED COMPLAINING ABOUT STALLING PROBLEMS. VEHICLE WOULD SHUT DOWN ON THE HIGHWAY WHEN DRIVING OVER 42 MPH OR EVEN WHEN STANDING AT A RED LIGHT. MANUFACTURER WAS NOT CONTACTED AT THE TIME OF THIS CALL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038259September 5, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHEN BRAKING BRAKE PEDAL WOULD BE SOFT AND MAKE A LOUD NOISE. MECHANIC INDICATED THEATPROBLEM COULD BE THE BRAKE ROTORS WHICH WERE WEARING OUT AND NEEDED TO BE CHANGED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038219September 4, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN THE ABS SYSTEM IS ENGAGED VEHICLE EXPERIENCES EXTENDED STOPPING DISTANCE. DEALER REPLACED ABS SENSORS, BUT THE PROBLEM STILL OCCURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037885August 28, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ON MULTIPLE OCCASIONS VEHICLE FAILED TO STOP. CONSUMER WAS TOLD BY SERVICE WRITER FOR CHEVROLET THAT ABS BRAKES PREMATURE ENGAGEMENT WAS THE REASON WHY ABS BRAKES SURGED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10036785August 28, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS SYSTEM ENGAGES ON DRY ROAD AND OR DRY CONDITIONS AND LOW SPEEDS. THIS INCREASES STOPPING DISTANCE GREATLY AND COULD POTENTIALLY CAUSE A SERIOUS ACCIDENT. THIS OCCURRS MOSTLY WHEN APPROACHING A STOP AT 10 MPH OR BELOW. THE ABS ENGAGES UNEXPECTEDELY AND THE VEHICLE CONTINUES TO ROLL PARTLY INTO THE INTERSECTION OR POTENTIALLY INTO ANOTHER VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037613August 26, 2003
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE), SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, POWER TRAIN:DRIVELINE:DRIVESHAFT, WHEELS, STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
LTR FM AUDREY WISSINGER (PA) CONCERNED ABOUT THE PROBLEMS SHE EXPERIENCED WITH HER 2000 CHEVROLET SILVERADO PICKUP TRUCK.*MR BOTH FRONT/REAR ROTORS HAD TO BE REPLACED. THE OLD BRAKE LININGS WERE REPLACED WITH NEW ONES. THE ROTORS WERE LITERALLY FALLING APART-INFERIOR METAL. DEALER STATED THIS WAS THE RESULT OF THE VEHICLE NOT BEING DRIVEN ENOUGH. THERE WAS A TERRIBLE "KLUNCKING" SOUND IN THE REAR END OR DRIVE SHAFT. THIS HAPPENED IN A DOWNSHIFT OR UPSHIFT. THE DEALER STATED IT WAS NORMAL PLAY IN THE DRIVETRAIN. ALL FOUR WHEELS HAD TO BE REPLACED AT 6000 MILES BECAUSE THEY WERE RUSTED. TAILGATE STRAP BROKE AT 17000 MILES. WHEN THE 4-WHEEL DRIVE WAS ENGAGED, IT MADE A TERRIBLE GROWLING THAT DIDN'T SEEM NORMAL. *PH *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034587August 26, 2003
SERVICE BRAKES, AIR:CONTROLS:FOOT CONTROL/VALVE
WHEN APPLYING THE BRAKES, THE VEHICLE'S BRAKE PEDAL VIBRATES AND GOES TO THE FLOOR. THE DRIVER HAS TO WAIT FOR BRAKE PEDAL TO LIFT BACK UP THEN PRESS AGAIN TO STOP. DEALER IS NOT ABLE TO DUPLICATE. PLEASE DESCRIBE FURTHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10036607August 26, 2003
SUSPENSION:FRONT:WHEEL BEARING, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
VEHICLE IS 2000 CHEVY SILVERADO 4 WHEEL DRIVE WITH APPROX 50K MILES. AT SLOW (UNDER 15 MPH) SPEED COMING TO A STOP DRIVER SIDE FRONT ABS ENGAGED AND ALMOST HIT CAR IN FRONT. AT FIRST I THOUGHT MAYBE WET ROAD BUT IT NOWS DOES IT EVERY MORNING WHEN COMING TO A STOP AT THE END OF MY ROAD DEALER SAID I NEED TO REPLACE FRONT WHEEL BEARING. HAVE AN APPOINTMENT FOR FIRST WEEK IN SEPT. AND WILL HAVE ALL PARTS SAVED. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10036628August 26, 2003
ELECTRICAL SYSTEM
TOTAL ELECTRICAL SYSTEM SHUTDOWN DUE TO FAILURE/ACTIVATION OF PASSLOCK SECURITY SYSTEM ON 2000 CHEVROLET K2500 CREW CAB (7.4L ENGINE/AUTOMATIC/4X4) WHILE VEHICLE IS BEING OPERATED AT HIGHWAY SPEED. ENGINE CAN NOT BE RESTARTED WITHOUT BRINGING VEHICLE TO COMPLETE STOP AND PLACING SHIFTER IN "PARK". LOSS OF LIFE, SERIOUS INJURY, AND/OR LOSS OF PROPERTY CAN OCCUR DURING PERFORMANCE OF BRINGING VEHICLE TO COMPLETE STOP WITHOUT ENGINE POWER AVAILABLE. INCIDENT OCCURRED TWICE AND WITHOUT WARNING ON 8/29/03 WHILE AT HIGHWAY SPEEDS. DEALER ATTEMPTED REPAIRS ON 8/31/03 WITH GUIDANCE FROM CHEVROLET TECHNICAL ASSISTANCE. SUITABILITY OF REPAIR NOT GUARANTEED BY DEALER. OWNER REQUESTED DEALER TO DISABLE PASSLOCK SYSTEM. DEALER COULD NOT DISABLE SYSTEM AND INFORMED OWNER THAT CHEVROLET CORPORATE WOULD NOT PROVIDE DEALER WITH INFORMATION ON HOW TO SERVICE, REPAIR, OR DISABLE PASSLOCK SYSTEM. DEALER AND CHEVROLET TECHNICAL ASSISTANCE DETERMINED THAT IGNITION SWITCH COULD BE AT FAULT AND CAUSING VOLTAGE CUTOFF TO PASSLOCK, THEREBY ACTIVATING PASSLOCK. DEALER REPLACED IGNITION SWITCH. OWNER TOOK POSSESSION OF VEHICLE AND DROVE 475 MILES AT WHICH POINT COMPLETE ELECTRICAL FAILURE OCCURRED ON 8/1/03 AND AT HIGHWAY SPEED. VEHICLE WAS ABLE TO BE RESTARTED AFTER BRINGING TO COMPLETE STOP, PUTTING TRANSMISSION IN "PARK", AND TIGHTENING BATTERY POSITIVE ELECTRICAL CABLE. APPARENT CAUSE OF PASSLOCK ACTIVATION WAS LOSS OF BATTERY VOLTAGE. ORIGINAL DIAGNOSIS MADE BY DEALER AND CHEVROLET TECHNICAL ASSISTANCE INCORRECT - IGNITION SWITCH NOT AT FAULT. REPEATED ATTEMPTS BY OWNER TO CONTACT CHEVROLET CUSTOMER ASSISTANCE CENTER ON OPERATIONAL PARAMETERS OF PASSLOCK SYSTEM AND DISABLING INSTRUCTIONS UNSUCCESSFUL. OWNER NOTIFIED BY CHEVROLET THAT "WE (GENERAL MOTORS) WILL NO LONGER ADDRESS ADDITIONAL MESSAGES ON THIS SUBJECT." DEALER COOPERATIVE, BUT ALSO UNABLE TO ASSIST FURTHER. *NLM
Crash:
No
Fire:
No
Injuries:
3
Deaths:
0
#10030142August 26, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THE CONSUMER STATED THE FUEL GAUGE MALFUNCTIONED. DEALER NOTIFIED.*AK. THE FUEL GAUGE WAS 3/4 FULL, HOWEVER THE TRUCK RAN OUT OF GAS 20 MILES FROM THE NEAREST GAS STATION.*TS. THE DEALER STATED THERE WERE MULTIPLE PROBLEMS WITH THE FUEL SENSOR WITH THIS PARTICULAR MAKE AND MODEL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033501August 25, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, EQUIPMENT:MECHANICAL
2000, CHEVROLET SILVERADO K1500 TRUCK - REAR BRAKE ROTORS FAILED AT 14,000 MILES ON NEW VEHICLE PURCHASE. REPLACED BY DEALER, AND FAILED AGAIN AFTER ONLY 9,000 MILES. ROTORS RUSTED FROM THE INSIDE OF METAL OUTWARD. APPEARS THAT REAR BRAKE DESIGN OR ROTOR PARTS QUALITY IS DEFECTIVE. NORMAL EXPECTED LIFE OF REAR BRAKES IS TYPICALLY 50,000 TO 75,000 MILES. DEALER CONFIRMS THAT GM HAS HAD PROBLEMS WITH THIS MODEL. CONTACTED GM CUSTOMER SERVICE BUT TO NO AVAIL AT THIS POINT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033366August 23, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL MODULE IN THE GAS TANK WAS FAULTY AND HAD TO BE REPLACED AT MY EXPENSE. THE NEW MODULE (KI 3.107) WHICH WAS AN UPDATED MODEL WAS INSTALLED AS THIS WAS A FREQUENT PROBLEM FOR THE SILVERADO PICKUPS. MINE IS A 2000, VIN [XXX]. THE FAULTY MODULE RESULTED IN BLOWING A 20 AMP FUSE MULTIPLE TIMES. THE LOCAL DEALERSHIP REQUIRED SEVERAL HOURS OF TROUBLE SHOOTING AND COMPANY CONSULTATION TO LEARN THAT THE TANK MODULE WAS THE PROBLEM AS THIS IS A FREQUENT PROBLEM, SO THEY REPLACED IT WITH AN IMPROVED VERSION, BUT SINCE MY PICKUP HAD 50,000 MILES ON IT I HAD TO PAY THE FULL PRICE OF THE MODULE INSTALLATION. I FEEL THAT THIS SITUATION OF AN ELECTRICAL WIRE RUNNING INTO THE GAS TANK TO A COMPONENT PART THAT HAS FREQUENTLY SHORTED OUT PRESENTS A REAL DANGER. I REQUEST THIS BE INVESTIGATED FOR A POSSIBLE RECALL. I HAVE VERBALLY BEEN DENIED ANY HELP WITH THE COST OF THIS BY THE CHEVROLET MOTOR DIVISION CUSTOMER ASSISTANCE CENTER, COMPLAINT #1-131209176. THE RATIONALE FOR THE DISINTEREST WAS "OH, ITS JUST ONE OF THOSE THINGS THAT HAPPENS". I WISH YOU TO CONSIDER THIS CASE FOR INVESTIGATION RELATIVE TO A RECALL ON THIS MODULE. FEEL FREE TO CONTACT ME FOR MORE INFORMATION. THANKS, [XXX] . *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033368August 23, 2003
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
THE ENGINE DEVELOPED A SKIP WHILE ON VACATION. I BROUGHT IT TO A GARAGE, THE TECHNICIAN DIAGNOSED THE PROBLEM AS CLOGGED FUEL INJECTORS. HE SHOWED ME SOME CLOGGED INJECTORS FROM ANOTHER 2000 SILVERADO THAT HE HAD REPAIRED THE PREVIOUS WEEK. HE CLAIMED THAT RUST WAS IN THE GAS TANK, AND THE FUEL PUMP "SANDBLASTED" THE RUST THROUGH THE FUEL FILTER AND INTO THE FUEL INJECTORS. IT TURNS OUT THAT MY TRUCK HAD THE SAME PROBLEM. HE REPLACED THE FUEL INJECTORS (ALL 8) AND CLEANED THE FUEL RAILS. HE INSTALLED A NEW FUEL FILTER. THIS COST OVER $1,100. AFTER RTURNING FROM VACATION, I THOUGHT I SHOULD FIND THE CAUSE OF THE RUST IN THE FUEL SYSTEM. I TOOK THE GAS TANK OUT AND DISCOVERED THE PLASTIC GAS TANK WAS FULL OF RUST. I TIPPED THE EL PUMP ASSEMBLY UPSIDE DOWN, AND A GREAT QUANTITY OF RUSTY GASOLINE POURED OUT. I TOOK THIS ASSEMBLY APART AND DISCOVERED THAT THE FUEL PUMP MOTOR ITSELF (A SMALL STEEL CANISTER DEVICE) WAS A BALL OF RUST. THE PUMP EVIDENTLY IS NOT GALVANIZED OR PLATED. THE PUMP MOTOR IS THE ONLY STEEL COMPONENT IN THE TANK. THE TANK ITSELF CANNOT RUST. THE RUST FROM THE PUMP WAS FORCED INTO THE FUEL SYSTEM, CAUSING THE CLOGGED FUEL INJECTORS. THE PRICE OF THE PUMP, NOT COUNTING LABOR, IS $409.00. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033201August 20, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
I OWN A 2000 CHEVROLET SILVERADO THAT HAS HAD TWO BRAKE MASTER CYLINDER FAILURES. I HAVE SEEN INTERNET POSTINGS OF OTHERS WITH THIS PROBLEM. MY CONCERN IS THAT THE MASTER CYLINDER COULD FAIL IF THE DESIGN IS DEFECTIVE, LEADING TO AN ACCIDENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033133August 19, 2003
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
ACCELERATOR PEDAL STICKS. WHEN I PLACE VEHICLE INTO GEAR I MUST APPLY PRESSURE TO ACCELERATOR TO RELEASE IT. SUBSEQUENTLY IT RELEASES SUDDENLY IN A WAY WHICH CAUSES SUDDEN ACCELERATION. WHEN CONDITIONS ARE ICY THIS COMMON PROBLEM WILL EVENTUALLY GET SOMEONE KILLED. CHEVY SHOULD RECALL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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