Chevrolet Silverado Complaints (2017)

906 consumer complaints on file.

#11640473February 3, 2025
POWER TRAIN
Not sure if it is a torque converter or the transmission there are no codes reading on the computer but multiple times when driving, I will lose all power in Drive and it will take a few minutes to catch up before it goes back in the drive and accelerates
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640153February 2, 2025
POWER TRAIN
While driving to work on interstate I22 in New Albany Mississippi I suddenly noticed serging and my RPM gauge fluctuating , I immediately knew it was torque converter failure at 134,000 mostly highway miles,which is a very low amount for a truck that I really don't work or pull trailers, I can accept transmission failure around 250,000 miles but not 134,000 , upon research I discovered GM had a lot of issues with it's light duty truck transmission from this generation of truck due to substandard torque converter material.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639200January 28, 2025
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
Rear defrost shorted and shattered the glass.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638607January 26, 2025
UNKNOWN OR OTHER
Rear driver side window panel cracked due to cold weather no incident or accident occurred. It just cracked and needs to be replaced. This to me is unusual for tempered glass.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637987January 23, 2025
ENGINE
Engine failure in December, 2024. Lifters, Cam Shaft and Cam Bearings. Working with my dealer now for an engine replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636861January 19, 2025
ENGINE, POWER TRAIN
I spent 40k cash for my 2017 high country to find out GM great idea of AFM and no good 10 speed transmission/torque converter was made with low quality and careless parts. I'm definitely getting me a lawyer to fix this [XXX] because all I've ever wanted was this body style but all they care about is money over quality. GM and they're retail sellers knew about AFW problems and sold us [XXX] anyway. They are saying that transmission issues aren't they're fault and actually getting away with that answer. Who's else fault could it be when it's the same problem with the same model. To be an American and get [XXX] by our own is getting old. If I can get sold [XXX] I can at least get a shovel with it...so I'm getting a damn good shovel/lawyer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636064January 15, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving 50 MPH, the brake pedal was depressed and failed to respond. There was an abnormal sound coming from the brake pedal. There was no warning light illuminated. The vehicle was driven to an independent mechanic; however, the vehicle was not diagnosed. The vehicle was previously repaired under NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulic). The contact stated that the failure persisted. The local dealer was contacted and an appointment was pending. The manufacturer was not made aware of the failure. The failure mileage was approximately 48,853.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635705January 13, 2025
ENGINE
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while her husband was driving at 70 MPH, the engine had a misfire, and the vehicle started shaking. The check engine warning light was illuminated. The vehicle was parked at the workplace and a handheld scan tool retrieved DTC: P0300 and P0324. The vehicle was towed to the residence and then was towed to a dealer to be diagnosed. The contact was informed that the lifters and camshaft needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634418January 6, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM
"Trailer Brake System Service" message continuously displays across the digital cluster menu while I drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633399December 31, 2024
ELECTRICAL SYSTEM, ENGINE
2 times total electrical and engine failure while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632346December 25, 2024
POWER TRAIN
Transmission jerks,surges ahead,clunks when downshifting and is completely unpredictable. Checked transmission fluid and everything is good. This is a serious issue as you never know what’s going to happen
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632156December 23, 2024
SERVICE BRAKES
Brake assist issues occured while in the mountains. It was difficult to brake almost causing an accident. It appears to be a bad brake vacuum pump.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632174December 23, 2024
VISIBILITY/WIPER
After using remote start on 2015 Silverado to start on a cold day 27 degrees F as soon as I put my key in the back window shattered and the window was smoking. Cab was filled with smoke and needed to put the key in to stop the truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632191December 23, 2024
UNKNOWN OR OTHER
This 2017 Silverado 2500HD LT L5P is showing limited distance with an error message of "DEF FLUID EMPTY" when it is not. There are no codes for DEF (the only codes are showing glow plugs, NOX1, and the Body Control Module). The truck will permit REGEN but not DEF fluid quality or pressure tests. Pin 14 displays 0v (empty). Five months ago the DEF pump was replaced with a NEW pump.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631884December 20, 2024
AIR BAGS
Driving down the road under 40mph and headliner airbags deployed without an accident. The dash and steering wheel bags DID NOT deploy however the headliner bags deployed for no reason.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630393December 12, 2024
SERVICE BRAKES
We were on vacation driving to Florida by the time we arrived 1500 miles later I had no brakes. This happened on a Friday. We called our mechanic in Oklahoma to explain it to him. He had us check a few things to see if it was a number of thing. He said it was the brakes vacuum pump. He had one in the shop for the same thing. You can't get in to a Chevrolet dealer to have it fixed in the time that we had. My husband did fix it but was extremely scared to drive in South Florida with limited to no brakes. My truck only had under 80 thousand miles on it. We live in a rural area so it's not like constant braking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630173December 11, 2024
POWER TRAIN
The transmission in my truck completely failed on a busy road during rush hour. I was in stop and go traffic and after one of my stops the truck wouldn’t move Luckily I was in the right hand lane and about 150 feet from the entrance to a parking lot and a stranger helped me push it to that lot. I had it towed to the dealership I bought it at The recite they gave me says “ transmission pump has failed and burnt clutches”. I have never pulled a trailer and only had 78,000 miles on my truck
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628342December 2, 2024
POWER TRAIN
Shifting was noticeable with a hesitation. Dealership said it was normal. Developed into a shudder while driving. Shudder came up with transmission code and decreased power. Not driveable. Miles are less than 108k
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628139December 1, 2024
POWER TRAIN
Bought 4/2023 at 98326 mileage. At 7/23 major issues take place trying to drive. Taken to original dealer where purchased, at 102581. Had to replace the air conditioner and throttle body plus equaling over $3000. I had bought extended warranty at $3384. Now at 139000 miles the transmission is gone!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628172December 1, 2024
ENGINE
It feels like it is licking into the four wheel drive going down the road with speeds up to 30 miles it feels like it begins to jerk I have heard other owners of this vehicle type are saying a possible recall on the transmission
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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